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Computer field engineer vs software support technician

The differences between computer field engineers and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer field engineer and a software support technician. Additionally, a computer field engineer has an average salary of $127,066, which is higher than the $79,670 average annual salary of a software support technician.

The top three skills for a computer field engineer include laser printers, service calls and troubleshoot. The most important skills for a software support technician are customer service, troubleshoot, and java.

Computer field engineer vs software support technician overview

Computer Field EngineerSoftware Support Technician
Yearly salary$127,066$79,670
Hourly rate$61.09$38.30
Growth rate10%10%
Number of jobs80,217117,059
Job satisfaction--
Most common degreeAssociate Degree, 46%Bachelor's Degree, 59%
Average age4242
Years of experience22

Computer field engineer vs software support technician salary

Computer field engineers and software support technicians have different pay scales, as shown below.

Computer Field EngineerSoftware Support Technician
Average salary$127,066$79,670
Salary rangeBetween $84,000 And $191,000Between $55,000 And $113,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-RSM US
Best paying industry-Finance

Differences between computer field engineer and software support technician education

There are a few differences between a computer field engineer and a software support technician in terms of educational background:

Computer Field EngineerSoftware Support Technician
Most common degreeAssociate Degree, 46%Bachelor's Degree, 59%
Most common majorElectrical EngineeringComputer Science
Most common collegeNortheastern UniversityStanford University

Computer field engineer vs software support technician demographics

Here are the differences between computer field engineers' and software support technicians' demographics:

Computer Field EngineerSoftware Support Technician
Average age4242
Gender ratioMale, 94.7% Female, 5.3%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 11.7% Unknown, 5.0% Hispanic or Latino, 16.0% Asian, 11.7% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer field engineer and software support technician duties and responsibilities

Computer field engineer example responsibilities.

  • Accomplish relational database administration and implementation.
  • Replace system boards, display screens, and troubleshoot hardware in Lenovo workstations, laptops and netbooks.
  • Accomplish relational database administration and implementation.
  • Accomplish relational database administration and implementation.

Software support technician example responsibilities.

  • Manage desktop services team members to provide SLA agreements within network support services department.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
  • Develop web base MySQL database using HTML, PHP and Java for affiliate program.
  • Implement event handling using Java, Ajax and ExtJS.
  • Support medium networks of multiple OS computers with design, configuration and maintenance services.
  • Show more

Computer field engineer vs software support technician skills

Common computer field engineer skills
  • Laser Printers, 13%
  • Service Calls, 11%
  • Troubleshoot, 8%
  • Debugging, 8%
  • Desk Support, 7%
  • Onsite, 5%
Common software support technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Java, 7%
  • Database, 6%
  • Phone Calls, 5%
  • Software Support, 3%

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