Computer laboratory consultant vs software support technician

Differences between computer laboratory consultant and software support technician duties and responsibilities

Computer laboratory consultant example responsibilities.

• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Tend and troubleshot printing on medium-format and large-format inkjet printers.
• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Monitor and enhance performance of all network equipment including servers, backup media, Ethernet devices and routers.
• Provide maintenance on system configuration, Ethernet topology, firewall, and security authentication.
• Prepare materials for experiments perform in introductory CBS biology classes including PCR amplification, fluorescent microscopy, and spectrometry

Software support technician example responsibilities.

• Manage desktop services team members to provide SLA agreements within network support services department.
• Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
• Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
• Develop web base MySQL database using HTML, PHP and Java for affiliate program.
• Implement event handling using Java, Ajax and ExtJS.
• Support medium networks of multiple OS computers with design, configuration and maintenance services.
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