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Computer support analyst vs systems support analyst

The differences between computer support analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer support analyst and a systems support analyst. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $45,287 average annual salary of a computer support analyst.

The top three skills for a computer support analyst include technical support, computer system and desk support. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Computer support analyst vs systems support analyst overview

Computer Support AnalystSystems Support Analyst
Yearly salary$45,287$82,219
Hourly rate$21.77$39.53
Growth rate10%10%
Number of jobs105,836161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 61%
Average age4242
Years of experience22

Computer support analyst vs systems support analyst salary

Computer support analysts and systems support analysts have different pay scales, as shown below.

Computer Support AnalystSystems Support Analyst
Average salary$45,287$82,219
Salary rangeBetween $33,000 And $61,000Between $58,000 And $114,000
Highest paying CityStanford, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyStanford UniversityVirtu Financial
Best paying industryTechnologyFinance

Differences between computer support analyst and systems support analyst education

There are a few differences between a computer support analyst and a systems support analyst in terms of educational background:

Computer Support AnalystSystems Support Analyst
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 61%
Most common majorComputer Information SystemsBusiness
Most common collegeStanford UniversityStanford University

Computer support analyst vs systems support analyst demographics

Here are the differences between computer support analysts' and systems support analysts' demographics:

Computer Support AnalystSystems Support Analyst
Average age4242
Gender ratioMale, 74.8% Female, 25.2%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer support analyst and systems support analyst duties and responsibilities

Computer support analyst example responsibilities.

  • Install, configure and manage proprietary applications on Unix servers.
  • Install an OS as an upgrade, clean install or a dual boot.
  • Implement and maintain VPN remote access systems and accounts.
  • Configure VPN, remote access, and other applications; train clients on proper software operation.
  • Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
  • Configure and assign IP addresses, DNS entries, and VLANs for department devices.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Computer support analyst vs systems support analyst skills

Common computer support analyst skills
  • Technical Support, 11%
  • Computer System, 8%
  • Desk Support, 7%
  • Computer Support, 7%
  • Customer Service, 5%
  • Troubleshoot, 5%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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