Computer technician jobs in Mount Juliet, TN

Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment

We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment. Key Responsibilities: Install, configure, and deploy NVIDIA servers for optimal performance and scalability. Perform maintenance and firmware updates on NVIDIA GB200 servers. Troubleshoot and resolve server hardware/software issues to minimize downtime. Monitor and optimize server performance and stability. Apply system updates, patches, and drivers as needed. Assist with server integration and data center operations, including rack setup and cabling. Maintain documentation on configurations, maintenance, and issue resolution. Collaborate with IT and network teams to ensure seamless operations. Required Qualifications: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proven experience supporting NVIDIA or similar high-performance server hardware. Strong understanding of server components, OS (Linux/Windows), and networking (TCP/IP, DNS, DHCP). Experience with server virtualization and data center operations. Excellent troubleshooting, problem-solving, and communication skills. Preferred Qualifications: Experience with NVIDIA GPUs, CUDA, or high-performance computing environments. Knowledge of IPMI, iLO, or similar management frameworks. Certifications such as CompTIA A+, CCNA, or equivalent. Familiarity with AWS, Azure, or Google Cloud integration.

About the Company Our customer is seeking skilled NVIDIA server support technicians to join its team. About the Role You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Responsibilities Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Qualifications Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Required Skills Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.

Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities * Provide first-line technical support via phone, ticketing system, email, and in-person assistance * Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals * Support and troubleshoot hardware, software, network, and printer issues * Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more * Install, terminate, and test network cabling throughout facilities * Maintain Active Directory accounts, group memberships, password resets, and workstation joins * Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA * Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing * Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) * Use PowerShell, Terminal, or Command Line for routine tasks * Support in-car systems, MDTs, patrol workstations, and shared kiosks * Assist with mobile device management (iOS/Android), device enrollment, and security policies * Maintain compliance with CJIS Security Policy for handling Criminal Justice Information * Log work performed, update documentation, and follow helpdesk best practices * Assist with inventory management, hardware lifecycle, and preventative maintenance * Visit Sheriff's Office and county sites to provide onsite technical support * Participate in on-call rotation or after-hours support when needed Minimum Qualifications * Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field * One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting * Equivalent education/experience combinations may be considered * Valid Tennessee driver's license required * Ability to work scheduled hours, site visits, and on-call rotations

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job is in a store/retail environment. Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of WorkThis is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Job Description Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Insight Global is seeking a skilled PC Technician for a contract opportunity with possibility of extension. This individual will join a small PC team, working closely with one other team member to provide hands-on support across a variety of tasks, including but not limited to: * Imaging PCs and preparing them for new hires * Personalizing user profiles and assisting with account setups * Packaging and shipping equipment * Performing device wipes during offboarding * Managing IT assets and inventory The ideal candidate is adaptable, flexible, and comfortable stepping in to support all areas of IT as needed. This is a great opportunity for someone who enjoys a dynamic environment and being a go-to resource for technical support. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements * 1+ years in a PC Tech or Tier 1 support role * Hands-on experience with imaging, user setup, and asset tracking * Familiar with Windows OS, Office, and Active Directory * Experience in a larger, enterprise environment

Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Client Services Tech 1 - Sample Receiving Make an impact. Build a career. At Pace, we're committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated again and again: we work here because what we do positively impacts the world. If you're curious, driven and inspired by the idea of doing important work with real-world impact, there's no better place to build your career. Find your place at Pace Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace. What you'll do * Coordinate and perform sample-related activities, including shipping and receiving, processing and administration * Maintain and update appropriate documentation and databases * Participate in training on fundamental lab support policies, programs, and practices What you'll bring * High school diploma or equivalent * Experience in a laboratory or environmental testing setting is preferred, but not required * Ability to perform work in a lab or office setting, remain standing for long periods, walk throughout the campus, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace). * Ability to lift weights up to about 20-30 lbs What we promise * Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement * Opportunities to build a rewarding career * An inclusive culture that stands for integrity, innovation and growth Pace Analytical Services Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.

Portobello 2025 Revision 1.0 JOB TITLE: IT Technician EMPLOYER: Portobello America DEPARTMENT: Information Technology REPORTS TO: IT Manager Position Overview The IT Technician is responsible for providing technical support, troubleshooting, and maintenance for the company's hardware, software, and network systems. This role supports both office staff and plant floor operations, ensuring reliable technology that enables production, communication, and administrative efficiency. The IT Technician plays a key role in maintaining day-to-day IT operations and supporting long-term infrastructure initiatives. Key Responsibilities Technical Support & Troubleshooting Provide first-level and second-level support for end users (onsite and remote). Diagnose and resolve issues with hardware, software, printers, and mobile devices. Assist with setting up and configuration of new computers, phones, and accounts. System & Network Maintenance Support daily monitoring and maintenance of servers, network devices, and Wi-Fi systems. Perform routine updates, patching, and system backups. Assist with managing Active Directory, user permissions, and group policies. Plant Floor & Manufacturing Support Provide IT support for production systems, including PLC networks, IoT devices, and industrial equipment interfaces. Troubleshoot connectivity issues impacting manufacturing equipment. Work closely with engineering and production teams to support technological needs. Documentation & Compliance Maintain accurate records of IT support tickets, inventory equipment, and system configurations. Follow IT security protocols and assist in maintaining compliance with company policies. Provide basic training for employees on system use and cybersecurity awareness. Project Assistance Assist with IT infrastructure projects, including network upgrades, server migrations, and new technology implementations. Support the IT Manager and team in larger-scale initiatives. Qualifications Associate's degree in information technology or related field (bachelor's preferred) or equivalent experience. 1-3 years of experience in IT support or helpdesk roles. Strong knowledge of Windows operating systems, Microsoft Office 365, and common business applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN). Basic understanding of servers, virtualization, and cloud technologies. Experience supporting IT in a manufacturing or industrial environment preferred. Relevant certifications (CompTIA A+, Network+, Microsoft, etc.) are a plus. Key Competencies Strong problem-solving and troubleshooting skills. Customer-service oriented with excellent communication skills. Ability to prioritize and manage multiple tasks. Team player with willingness to learn and grow in the role. Portobello America is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description NOTE: This position will be based out of our corporate headquarters in Franklin, TN and is required to be on-site. After training, this position will have a rotating 4 day workweek with 3 days off. ***Please be sure your location, including city and state, is included on your resume. Who we are: Fourteen Foods is the largest Dairy Queen franchisee, with nearly 250 restaurants in 13 states, and we're growing! We are faith-based with a Mission of “Shepherding world-class restaurants that celebrate our commitment to faith, people and community.” Our headquarters is in Franklin, TN and we also have offices in Bloomington, MN and Louisville, KY. Please visit ********************* to learn more about us. Position Summary: The IT Helpdesk Analyst provides support to the business. The Helpdesk Analyst role is to provide on-demand IT technical assistance for multiple systems and hardware while being customer-oriented to ensure customer success. The helpdesk team support the business; from employees who encounter issues at the store levels to our Support Office team members resolving issues or escalating as necessary. This position is required to be on-call as part of a rotation and requires occasional weekend shifts. Communication and teamwork will be at the center of the role. The IT Helpdesk team deals with anxious people who may have critical issues that need to be resolved immediately. The incumbent will have to answer and coordinate email and phone calls in our ticketing system, be an active listener and be able to respond and serve people's needs. The key to success in this position is to be polite, have empathy, and focus on the information that will help resolve the teams problems. The IT Helpdesk Analyst is to be the voice of reason and trust as you walk internal customers through troubleshooting to quickly resolve their technical challenges. Provide superior customer service, even during times when the solution timing does not align with the desired timing from the customer. Essential Functions: Provides Level 1 basic IT assistance in resolving IT issues and documents the issue in the service desk ticket. Effectively identifies service desk issues and resolves or escalates problems appropriately. Ensures high level of end user satisfaction via superior customer service and verification of issue resolution. Documents incidents and incident resolution in service desk software tickets accurately and thoroughly. Proactively works with IT Service Management Processes and activities to provide timely and quality service. Supports the Service desk tool, processes, and vendor relationships as appropriate. Prioritizes work efforts and communicates with business units and end-users. Understands and can troubleshoot hardware and software issues real time to resolve issues related to end user IT equipment and resources. Evaluate what are critical issues needed to keep store running. Provide timelines for resolution, communicating to all parties involved throughout lifecycle. Configures new hardware for stores or office users and ships the equipment as necessary. Provides shipping and tracking assistance for all IT equipment. Utilizes basic hand tools to fix hardware or equipment. Helps the team keep workstation and office area clean and organized. Assists with various projects, including with outside departmental members. Participates in the on-call, afterhours schedule to aid stores and office users outside normal business hours. Participates in inventory tracking, counting, and organization. Remotely assists IT Field Services Technicians completing on-site troubleshooting. Evaluate what are critical issues needed to keep store running. Provide timelines for resolution, communicating to all parties involved throughout lifecycle. Communications: Serve as the first point of contact for customers seeking technical assistance over the phone or email utilizing a ticketing system. Use empathy, understanding and technical knowledge as primary tools for customer support. Works closely with various staff & third-party vendors in support of day-to-day business processes. Effectively communicates & troubleshoots issues with systems, equipment, hardware, software, and escalates as appropriate. Maintains a professional, proactive, and positive attitude and approach while providing services to end users. Walk the customer through the problem-solving process. Record events, problems and their resolution in the ticket system directing unresolved issues to the next level of support personnel. Follow-up and update customer status information. Effectively collaborates and communicates as a liaison between various business departments. Security: Secures the computer rooms and business assets. Maintains compliance with the IT Security Policy. Safeguards employee and customer information while maintaining total confidentiality. Maintains and administers portable device management applications such as IBM MaaS360. Reports any security issues to the IT Director as appropriate. Qualifications: Proven experience as a help desk technician. Tech savvy with working knowledge of office automation production, databases, and remote control. Good understanding of computer systems, mobile devices (Windows, Android, iOS), and other tech products. Ability to diagnose and resolve basic technical issues. AA/AS in IT or Computer Science or relevant field experience. CompTIA A+, Net+, Security+, and other similar certifications are a plus, but not required. Must have excellent customer service, communication, and employee relations skills and be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment. Competencies: Customer Service Communication Skills Ability to learn quickly Troubleshooting/problem-solving skills Ability to work well under pressure Adaptability Teamwork skills

Job Description The IT Specialist is responsible for providing technical support, maintaining organizational computer systems, and ensuring the efficient and secure operation of IT infrastructure. This role serves as a key resource for end-user support, troubleshooting hardware and software issues, and assisting with system upgrades, network management, and cybersecurity initiatives. Key Responsibilities Technical Support & Troubleshooting Provide timely technical assistance to employees in person, via phone, email, or remote access. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Manage and track support tickets, ensuring prompt follow-up and resolution. Systems & Network Administration Assist in administering and maintaining servers, networks, and cloud-based systems. Perform system updates, patches, and routine maintenance. Monitor network performance and troubleshoot connectivity or security issues. Support user account administration, permissions, and access controls. Cybersecurity & Compliance Implement security best practices, including antivirus management, system monitoring, and vulnerability mitigation. Assist in enforcing cybersecurity policies and procedures. Support data backup, disaster recovery processes, and business continuity plans. Technology Deployment & Asset Management Prepare and deploy new hardware and software for employees. Maintain accurate inventory of IT assets, software licenses, and equipment lifecycle. Coordinate with vendors for equipment purchases, repairs, and warranty services. Documentation & Training Create and maintain documentation for systems, processes, and troubleshooting workflows. Provide basic IT training to employees on tools, systems, and security awareness. Support technology-related onboarding for new employees. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience (or equivalent combination of training and experience). Technical Skills Proficiency with Windows and/or mac OS operating systems. Knowledge of Microsoft 365, Active Directory, and basic network administration. Familiarity with cloud services, VPNs, and remote support tools. Understanding of cybersecurity fundamentals. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent communication and customer service skills. Ability to multitask, prioritize, and work independently or as part of a team. Strong attention to detail and documentation. Work Environment & Physical Requirements Ability to lift up to 30 lbs for equipment setup. Occasional travel to support remote facilities may be required. Position may require after-hours or on-call support during emergencies or system upgrades. Powered by ExactHire:189831

Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description • As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level

BIG BENEFITS OF WORKING AT THE MINT: Weekly Pay $43,888- $50,000 DOE Competitive Medical, Dental, and Vision Benefits Fully paid Company Life Insurance 401K with Company Match FSA/HSA We have BIG FUN! JOB RESPONSIBILITIES: Responsible for deployment of all new PC hardware, printers, and desktop application software. Installs and supports productivity tools including but not limited to Microsoft Office, Sage MAS90, etc. Maintain ticketing system Supports phone system and cell phones. Takes initiative to develop and implement solutions to problems that result in a more efficient and cost-effective systems and/or procedures. Maintains a spare parts inventory to facilitate timely repair of systems and infrastructures. Provides consultation to users in the selection of appropriate PC and/or printer hardware for their specific application needs. Complies with all policies and procedures, rules, and regulations. Performs other duties as required. Report daily to Level 2 support for daily assignments. MINIMUM QUALIFICATIONS: Must have a minimum of an Associate Degree in Information Technology, MIS or equivalent from an accredited college or university. Bachelor's Degree preferred but not required. In lieu of degree, 4+ years of relevant experience will be considered. Industry certifications preferred but not required. Work is generally performed in an office and gaming setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend work may be required. Extended hours and irregular shifts may be required. EDUCATION AND EXPERIENCE: Knowledge of computer science and the methods, techniques, practices, and procedures utilized in computer programming. Knowledge of the capabilities and limitations of hardware. Knowledge of information systems, technologies, and applications. Knowledge in basic operation/support of VOIP Phone systems. Knowledge in the supporting Point of Sale systems. Knowledge in all phases of PC hardware setup, configuration, and routine support. Knowledge in all phases of desktop system troubleshooting, repair, and problem remediation. Must be proficient in basic systems support of Microsoft Windows 2008, 2012 and 2016 Server Operating Systems. Must be proficient in the setup and administration of Office 365 Administration. Must be proficient in support, update and administration of Microsoft desktop operating systems including XP, Windows 7, and Windows 10. Knowledge in use of various virus control software applications, i.e., MalwareBytes and email filter. Knowledge in supporting data communications infrastructures and related hardware/software. Ability to communicate effectively both verbally and in writing. Ability to analyze situations and adopt appropriate courses of action. Ability to work independently and efficiently under stressful conditions, make solid decisions, and exercise independent judgment. Ability to isolate system problems quickly and take proper corrective action. Ability to understand and translate technical terminology and reports into a clear and logical format. Skill in presenting and explaining technical information to others. Skill in reviewing and interpreting complex technical documents, manual, journals, and instructions. Skill in system troubleshooting and problem-solving. Adhere to additional training as required. The Mint Gaming Hall an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law

Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K

Key Responsibilities: Server Installation & Configuration: Install, configure, and deploy servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications: Bachelor's degree/High School Diploma. Proven experience working with servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Preferred Qualifications: Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military