ServiceNow Support Analyst
Computer technician job in Lake Mary, FL
ServiceNow Support Analyst (Level 2/3 Support)
We are seeking a highly skilled ServiceNow Support Analyst to help maintain and optimize a large-scale, enterprise ServiceNow environment. This role supports a highly customized platform, complex workflows, and frequent production deployments. If you're a collaborative problem-solver with strong technical capabilities and a passion for improving service management operations, this is an excellent opportunity to expand your expertise.
Role Summary
As a Level 2/Level 3 ServiceNow Support Analyst, you will troubleshoot production issues, investigate workflow and scripting failures, and ensure stable, reliable platform performance across a large enterprise user base. You will work within an environment containing hundreds of thousands of lines of custom code, requiring strong diagnostic and analytical skills. The role also supports regular production deployments and participates in an on-call rotation for critical issues.
Key Responsibilities
Provide Level 2/3 support for ServiceNow including troubleshooting:
Workflow and flow logic failures
Scripting issues
Record state and business rule logic problems
Identify issue origins across scripts, flows, business rules, and integrations
Support frequent release cycles (2+ production deployments per week)
Manage incidents, problems, changes, and requests within the ServiceNow platform
Maintain, patch, and upgrade infrastructure and software
Meet SLAs for incident and request management
Participate in an on-call rotation for critical issues
Contribute to automation and continuous service improvement initiatives
Create clear, concise documentation and communicate effectively with stakeholders
Required Qualifications
ServiceNow Certified System Administrator (CSA) (Required)
Bachelor's degree
Strong ServiceNow support or development background
4+ years of technical support experience preferred
Preferred Qualifications
ServiceNow Certified Application Developer (CAD) (Strongly preferred)
ServiceNow Certified Implementation Specialist (any module) (Nice-to-have)
Knowledge of scripting languages such as JavaScript, Angular.js, Perl, or PowerShell
Previous ServiceNow development or advanced support experience
Understanding of ITIL v3 or v4
Help Desk Manager
Computer technician job in Celebration, FL
Title: Computer Operations Manager
Type: Contract (ASAP - 06/30/2026, with potential renewal)
Pay: $80 - $83 per hour
We are seeking an experienced Computer Operations Manager to lead and manage IT operations and service delivery. This role is responsible for ensuring the effective functioning of IT systems, compliance with policies, and high-quality support for end users. The ideal candidate will have strong leadership experience, technical expertise, and a proven ability to drive operational excellence across a technical team.
Requirements:
Bachelor's Degree in Computer Science, Information Systems, or related field.
Minimum of 7 years of IT experience, including managing teams responsible for production and operations support.
Experience leading IT service delivery, aligning operations with business needs and service level expectations.
Knowledge in deployment, configuration, and lifecycle management of IT assets including desktops, laptops, mobile devices, printers, and servers.
Experience developing and implementing IT service management processes: incident, problem, change, and request management.
Experience with enterprise-wide software rollouts, updates, and patch management.
Proven ability to monitor and improve service desk performance, resolve user issues timely, and maintain high customer satisfaction.
Knowledge of IT policies, security standards, and regulatory compliance requirements.
Responsibilities:
Manage and coordinate daily activities of the technical team, including project scheduling, monitoring, and incident response.
Ensure operational support coverage and adherence to service level agreements (SLAs).
Monitor system performance and availability, resolving issues promptly.
Develop, implement, and maintain operational standards, procedures, and best practices.
Ensure compliance with internal policies, industry standards, and regulatory requirements.
Plan and manage integration and support of new technologies.
Collaborate with infrastructure and application teams for seamless deployment and system support.
Lead, mentor, and develop supervisors, project leaders, and technical staff.
Conduct performance evaluations, training, and succession planning.
Provide input on business continuity planning and disaster recovery strategies.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.
Provide computer and user support, including installation, configuration, upgrades, patches, and advanced troubleshooting.
Monitor service ticket queue, resolve tickets, and document work performed.
Perform advanced network and telephony support.
Provide on-site support for remote troubleshooting by other technical staff.
Service Desk Technician
Computer technician job in Sanford, FL
#11531
Introduction:
Visium Resources has been asked to identify qualified candidates for this Service Desk Technician position. This position is a contract to direct hire opportunity which is expected to be on-site in Sanford, FL.
Summary:
The selected Service Desk Technician will be responsible for taking customer requests for technology services and repair and accurately documenting, prioritizing, providing support, or escalating the customer's requests to the correct IT resources. Provides support for workstations with Windows operating systems, MACS's, desktop peripherals, mobile device management, asset tracking and application support. Assists users in the efficient use of applications and provide escalations of technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results.
Responsibilities:
Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Provide security access privileges to the appropriate staff, with high level understanding of group policies.
Responsible for configuring, installing, and repairing computer endpoints while consistently following up with users to ensure proper function, for both internal and external customers.
Perform remote troubleshooting through diagnostic techniques and pertinent questions. Document issues and resolutions properly for record keeping and posterity.
Support, manage, deploy policies/apps and maintain the recommended configuration of all mobile devices; this includes, but is not limited provisioning, securing, upgrading mobile OS and creating MDM policies & groups for device management.
Develop and maintain installation, operations, and configuration procedures.
Perform daily system monitoring, verifying the integrity and availability of all hardware and software.
Install computer and endpoint Windows updates, software updates, firmware.
Manage multiple incidents and requests as assigned, and monitor ticket workflows in accordance to SLAs. Must be familiar with industry standard ticketing systems.
Advise management on situations that may require additional client support or escalation.
Communicates to customers on the status of requests and incidents while consistently providing excellent customer service.
Contribute to developing training materials and procedures in the proper use of technology equipment along with participating in training end users.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Monitor ticket workflows in accordance to SLAs.
Support, manage, optimize, and maintain the configuration and installation of all desktop, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software.
Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary.
Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures.
Requirements:
Windows Operating Systems
Apple iOS
Microsoft Office 365 Administration
Microsoft System Center Configuration Manager
Printer Network Connectivity Deployment
Service Desk Plus (or other ticketing system experience)
Documentation & Records Management (Knowledge base contribution)
Enhanced Customer Service Enrichment Efforts, and Effective De-escalation Experience
Associate degree in Computer Technology or two (2) year progressively responsible experience in the computer support field.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Microsoft and CompTIA certifications preferred.
Must possess excellent oral and written communication skills and be able to organize and prioritize tasks successfully.
Ability to communicate effectively with other team members, customers, citizens, & executive leadership.
Work requires a high degree of teamwork, coordination with customer departments, independent judgment, initiative, and a positive attitude.
Ability to evaluate situations and exercise good judgment in making decisions.
Ability to work independently, maintain accurate and detailed records and organize and assemble data to obtain desired output.
Experience with the methods, tools, and techniques applied to diverse IT Support in multi-platform networked environments.
Ability to evaluate, diagnose and develop solutions to potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users.
In depth knowledge of personal computers, operating systems, Office Suite, and use of general business applications.
Ability to establish and maintain effective working relationships with staff at all levels of the organization.
Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs.
Must also possess and maintain a valid Florida Driver's License including the ability to travel within the local area.
___________________________________________________________________________________
Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium.
Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.
Information Technology Support Technician
Computer technician job in Lake Mary, FL
Job Title: Admin Support Tech Dept
Type: Contract Assignment
Pay Rate: $18/hour
Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed
Job Description:
This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn.
Key Responsibilities:
Receiving and shipping mobile devices and laptops.
Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower.
Lifting and pushing heavy carts as needed.
Qualifications:
Background in administrative, clerical, shipping, or retail roles.
Strong willingness to learn and adapt to new tasks.
Ability to lift and push heavy carts.
JavaScript Tech Support Engineer - UX.
Computer technician job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technical Support Engineer
Computer technician job in Orlando, FL
Job Title : Technical Support Engineer (NO C2C)
Duration : 12 Months contract with possible extension
Key Responsibilities:
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your responsibilities:
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality and customer service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
Technical Support Engineer - UX
Computer technician job in Orlando, FL
Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your Responsibilities As a Technical Support Engineer Include
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality?and customer?service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
Skills
Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues.
In-depth understanding of how SaaS products work - possess a deep technical understanding as well as a basic understanding of integrated systems.
Working knowledge of the components in a web applications stack.
Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests.
Hands-on experience in JavaScript, HTML, CSS is required.
Proven ability to maintain focus and work effectively with uncompromising attention to detail.
Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset.
Excellent time management skills and must be able to work independently to provide workable solutions.
Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution.
Ability to work with other teams to resolve cases.
Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems.
Identify and help resolve trends with application issues and knowledge gaps within the organization.
The Following Additional Skills Are Preferred But Not Required
A fundamental understanding of IT service management and ITIL business process
Prior ServiceNow Platform Implementation Experience
Exposure communicating technical issues at various levels of the organization
Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Deep understanding of JavaScript
What will the interview process look like?
First round - 15-20 minute monitoring phone interview (behavioral questions)
Second round - 1 hour technical interview
Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions)
Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role
Additional Information
This position will also require onsite presence weekly on Wednesday and Thursday at the office.
Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder.
Pay Rate Range
$30-35.71/hr.
Computer Field Technician
Computer technician job in Orlando, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skilled Contract Technician
Computer technician job in Orlando, FL
We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner.
To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks.
Responsibilities:
· Preparing job sites, materials, and tools
· Maintenance installation and support
· Use construction and maintenance tools and equipment to complete daily tasks
· Loading and unloading of materials, tools, and equipment
· Removing debris, garbage, and dangerous materials from sites
· Follow instructions from supervisors to perform manual labor tasks
· Put together and take apart temporary structures
· Follow instruction from Smart Lead & Supervisors
· Perform site clean-up.
· Other duties as assigned
Qualifications
Perform necessary tasks in a safe manner
Must have reliable transportation
Ability to multi-task/cross train with-in various departments
Able to physically handle all cleaning tasks, driving tasks and all tasks required
Reliable
Must be able to stand and walk entire shift for the general labor position
Drive to excel and grow within the company is a plus
Ability to lift up to 50 lbs
18 Years or older;
Must have PPE, and steel toed boots (these can be provided)
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Computer technician job in Orlando, FL
Job Description
The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel.
Minimum Requirements:
Associate Degree in Information Technology or Computer Science.
Minimum of 1 year of previous experience in network maintenance, desktop support and design.
Certification of A+ and N+
Essential Duties and Responsibilities:
Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases.
Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software.
Retrieve, review and/or modify data and deployment software.
Track software licensing and the use of software on site in accordance with corporate policy.
Maintain a database and inventory of technical equipment.
Assist in the preparation and planning of the school-based technology plan and SOP.
Oversees and maintain the school site.
Responsible for keeping up to date on current technology being used by the company.
Benefits:
Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
Dental/Vision Insurance Coverage
12 Paid Holidays / Paid Time Off / Paid Volunteer Day
401[k] with 50% Employer Matching
Short-Term Disability Life Insurance
Supplemental Life Insurance Options
Growth Opportunities / Education Assistance and Professional Development Benefits
No Cost Benefits:
Group Life Insurance
Long Term Disability
Talent Referral Program
TicketsatWork - Discount Entertainment Program
Enjoy a paid day off on your birthday (available to full-time employees after two years)
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.
IT Help Desk Technician
Computer technician job in Orlando, FL
Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.
Please note: we are not a recruiter or placement service.
Position OverviewWhat you'll be doing as an IT Help Desk Technician:
Support Microsoft Windows desktop and server technologies
Consult with clients and offer guidance on technology use and best-practices
Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
Communicate the need for escalation promptly if you are unable to resolve the issue
Provide fast and friendly tech support to end-users, IT managers, and C-level executives
Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
You are a great IT Help Desk Technician candidate if you have.....
Bachelor's Degree, business related field preferred, or equivalent experience
Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
Well-rounded Microsoft desktop technology experience and user support
Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
Motivation and drive to develop yourself personally and professionally
Strong communication skills both verbal and written
Excellent customer service skills
Perks of working here as an IT Help Desk Technician:
WFH Flexibility
Focus on Work/Life Balance
We match 4% on your 401K
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Comprehensive benefits package which includes paid life insurance and paid long term disability
Peerfit membership - providing free access to many local gyms and studios
Paid Maternity, Paternity and foster leave
Quarterly employee/family outings
Career Path road mapping
$200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
Real Culture initiatives and recognition, not just pizza parties
360 degree feedback. You talk, we listen.
Mileage reimbursement
Super cool technology - virtual lab, paid certifications and training days
iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
Additional Information:
Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel.
Smoking is prohibited at all client sites and iVenture offices
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Orlando, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Tech Support Specialist II
Computer technician job in Orlando, FL
Job Details FL Office - Orlando, FL Full Time $23.00 Hourly AnyDescription
Technical Support Specialist II
Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents.
Essential Responsibilities:
To receive inbound telephone calls, chat messages, and emails from customers on product questions.
To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence.
Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel.
Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible.
Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness.
User professional judgement to resolve problems.
Serve as a point of contact for large customers.
Assist seasonal technical support agent and resolve/report problems.
Owning and driving various aspects of quality assurance from a technical support team perspective.
Provide assessment of existing systems and recommend improvement.
Work effectively either solo or in a team.
Performs additional related duties as assigned by management.
Must have excellent communication skills (verbal and written).
Prepare for and support new products within technical areas.
Preferred Skills:
Associates Degree in Computer Science, or 3 years of experience
2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications
2 years Customer Service
Bi-Lingual (English/Spanish)
Basic knowledge of Tax concepts
IT Technician
Computer technician job in Orlando, FL
Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies.
The Technician will support the following locations:
Orlando, Winter Haven, Plant City, and Lakeland
.
Duties and Responsibilities
Set up, configure, and install hardware and software solutions.
Diagnose and resolve technical hardware and software issues.
Travel to sites to provide hands-on technical support and troubleshooting.
Respond to issues in a timely and efficient manner.
Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary.
Document and track all support activities in a ticketing system.
Maintains an up-to-date inventory of equipment.
Provides remote troubleshooting of network, PC, or software issues using remote tools.
Ensure proper cable management.
Abide by company policies and procedures.
Comply with HIPAA regulations.
Performed other duties as assigned.
Requirements / Education / Licenses
Two (2) years minimum work experience in an IT-related field.
Valid driver's license and clean record.
Reliable transportation and ability to commute to sites as needed.
Ability to lift and carry heavy equipment as needed.
Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory.
Familiarity with troubleshooting hardware, software, and network issues.
Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.).
Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus.
Fluent in English and Spanish preferred.
Excellent communication and customer service skills.
Strong organizational skills and ability to multi-task effectively.
Detail-oriented and able to work efficiently in a stressful environment.
Strong organizational skills and ability to multi-task effectively.
Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy.
Must be able to work independently and relate well with all levels of individuals within the organization.
Must be able to follow policies and procedures and work flexible schedule and location.
Must be able to work with the Practice Management and/or Electronic Health Record System.
Must be able to complete an Access Application.
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
Auto-ApplyIT Technician
Computer technician job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills •Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications:
•Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance •Dental Insurance •Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
IT Technician
Computer technician job in Orlando, FL
The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support.
Responsibilities
Provide Technical support for the Lake Nona hotels internal telephone systems.
Setup, maintain, and troubleshoot computer hardware.
Maintain accurate documentation of all Lake Nona hotels internal IT systems.
Provide both phone and on-site help desk support to end users.
Provide technical support for network and local printers and multifunction devices.
Install, configure, and troubleshoot desktop software applications.
Work with technical support vendors to resolve server-based application issues.
Setup new user logon and email accounts.
Provide on-call weekend and night help desk support regularly.
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards.
Perform all other duties as assigned.
70
%
10%
End user support
System configuration and setup
10
%
IT audit standards and security
5
%
Project Assignments
5
%
Inventory management and equipment procurement
Qualifications
Minimum 2 years of experience in a computer support environment.
Proficient knowledge of Microsoft Windows operating systems and configuration.
Advanced understanding of network basics and TCP/IP standards.
Demonstrated ability to troubleshoot and solve IT issues.
Strong written and oral communication skills.
Time management skills and ability to work in a demanding environment with multiple deadlines.
Organized and can work effectively independently and in a team environment.
Delivers consistent service to all users of differing skill levels and requirements.
Some travel may be required.
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly.
Demonstrated ability to troubleshoot and solve IT issues.
Working Environment/Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels.
Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
Auto-ApplyInformation Technology
Computer technician job in Orlando, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyJavaScript Tech Support Engineer - Integrations
Computer technician job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Winter Park, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Computer technician job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces
•System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc.
•Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills
•Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments
•Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases
•Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment
Desired Qualifications:
•Vendor application certification
•PL/SQL knowledge is a plus
•Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to
:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
•Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance
•Dental Insurance
•Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.