SaaS Application Support Specialist @ Lebanon, IN - 24 months with Ext - Onsite
Computer technician job in Lebanon, IN
Onsite role
Virtual Interviews
SaaS Application Support Specialist
Duration: 24 Months with EXT
We are seeking a skilled HSE Application Support Specialist to provide technical and functional support for SaaS-based HSE applications within a regulated pharmaceutical environment. The ideal candidate will have strong experience in managing enterprise applications, collaborating with vendors, and ensuring compliance with system qualification standards.
Key Responsibilities:
Provide end-to-end support for HSE SaaS applications in an enterprise environment.
Manage user requests, incidents, and enhancements, coordinating closely with the vendor to implement changes.
Evaluate and understand the technical impact of vendor-proposed updates or modifications.
Configure and qualify SaaS applications in accordance with defined IT & Cyber Security Policy - this is a mandatory requirement.
Ensure compliance with organisational and regulatory standards in all system changes and support activities.
Collaborate with cross-functional teams, including Solution Architects, Cyber Security, IT, Quality, and HSE departments, to deploy a third-party solution.
Support integration and basic configuration involving tools such as PowerApps and SharePoint.
Qualifications & Skills:
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
Proven experience supporting applications in an enterprise environment.
Hands-on experience working with SaaS applications, preferably within the pharma or life sciences domain.
Understanding of CSV (Computer System Validation) principles and regulatory compliance requirements is an added advantage (Good to have)
Experience with PowerApps, SharePoint, and general IT application configuration.
Knowledge of HSE (Health, Safety, and Environment) applications or processes is a strong advantage.
Excellent communication, coordination, and problem-solving skills.
Preferred Experience:
Previous experience supporting or implementing applications in the HSE domain within a pharma or GxP environment.
Familiarity with vendor management and SaaS operations in a regulated setup.
Experience in working with applications such as ServiceNow, Intelex, and Veeva QualityOne is an added advantage
Computer Field Tech Position- Lafayette
Computer technician job in Lafayette, IN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Dynamic PC Support
Computer technician job in Lafayette, IN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Portfolio Support Consultant
Computer technician job in Lafayette, IN
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About EPD:
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
Job Summary:
The Portfolio Support Consultant role within Caterpillar's Electric Power Division (EPD) is a dynamic and strategic position focused on fostering relationships with key global accounts, including leaders in the data center and technology sectors. The Portfolio Support Consultant will play a critical role in the development and deployment of effective fulfillment strategies for customer datacenter projects and alignment with Caterpillar's commitment to delivering sustainable and reliable solutions.
What you will do:
* Develop and maintain effective relationships with internal stakeholders, dealers and customers to enable key accounts sales & project execution objectives to be achieved.
* Develop and deploy customer forecast translation methods and demand/supply assessments strategies with Caterpillar factories and with dealers.
* Develop and deploy effective methods to derive accurate demand signals, request for product (RFP), and long-term forecasts (LTF) across key accounts.
* Develop and deploy project execution planning, risk management, and contract management strategies with internal and external stakeholders.
* Develop and deploy product pipeline strategies and governance with Caterpillar factories, dealers and customers to achieve assurance of supply for customers and dealers while reducing risks to Caterpillar.
* Develop and deploy project milestone tracking and key performance indicators that can be utilized across key accounts to measure project execution success and customer satisfaction.
* Leverage technology: lead efforts to leverage Caterpillar resources and tools to increase process efficiency and data automation. Serve as liaison with Strategy/Business Transformation team to identify and execute business process automation opportunities.
* Communication and Collaboration: act as a consultant to internal teams, dealers and customers regarding contract management, project execution planning, risk mitigation, and performance metrics.
* Collaborate with internal and external stakeholders across global accounts to identify areas for process improvement, focusing on delivering critical customer outcomes.
* Identify, prioritize, document, and refine standard operating procedures (SOPs) to ensure consistency and efficiency in the different processes.
What you will have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Extensive Experience:
* Facilitates creation of the 'right' products and services to resolve customer business issues.
* Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
* Advises others on creating customer focused environments in various scenarios.
* Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
* Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
* Communicates and models the criticality of customer focus as an organizational strategy.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Level Working Knowledge:
* Discusses industry-specific flagship products and services.
* Demonstrates current knowledge of the regulatory environment for industry segment.
* Describes the contribution of own function as it relates to the industry segment.
* Participates in major industry professional associations; subscribes to industry-specific publications.
* Currently works with a major industry segment and associated functions and features.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
* Differentiates assumptions, perspectives, and historical frameworks.
* Evaluates past decisions for insights to improve decision-making process.
* Assesses and validates decision options and points and predicts their potential impact.
* Advises others in analyzing and synthesizing relevant data and assessing alternatives.
* Uses effective decision-making approaches such as consultative, command, or consensus.
* Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Effective Communications: Excellent written and verbal communication skills for conveying complex technical information to diverse audiences.
Level Working Knowledge:
* Skilled in bridging communication gaps between internal teams, dealers and customers.
* Adept at crafting persuasive narratives to align stakeholders on project goals and strategies.
* Ability to handle customer escalations with urgency and poise.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Level Basic Understanding:
* Ensures negotiators have awareness of complementary yet diverse interests.
* Successfully completes significant negotiations, both internal and external.
* Details the risks of negotiation breakdown from each party's perspective.
* Protects own position, while demonstrating willingness to achieve win-win.
* Identifies similarities and differences in position and assesses impact on discussions.
* Detects and addresses lack of progress or a stalemate.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Working Knowledge:
* Ability to build and maintain strong relationships with key stakeholders, including global customers, Caterpillar factories and dealers.
* Skilled in navigating complex, cross-functional teams to achieve alignment and foster collaboration.
Top Candidates Will Also Have:
* College degree or equivalent experience with >5 years of specific industry experience.
Additional Information:
* This position is located in Dallas, TX, Alpharetta, GA, or Lafayette, IN.
* Domestic travel up to 25% & minimal international travel is required.
* Domestic relocation assistance is not offered for this position.
* Visa sponsorship is not offered for this position.
* This position requires the candidate to work a 5-day-a-week schedule in the office.
Final Details:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at ***************************
#LI
Summary Pay Range:
$110,520.00 - $165,840.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* Medical, dental, and vision benefits*
* Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
* 401(k) savings plans*
* Health Savings Account (HSA)*
* Flexible Spending Accounts (FSAs)*
* Health Lifestyle Programs*
* Employee Assistance Program*
* Voluntary Benefits and Employee Discounts*
* Career Development*
* Incentive bonus*
* Disability benefits
* Life Insurance
* Parental leave
* Adoption benefits
* Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
December 5, 2025 - December 18, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Auto-ApplyHelp Desk Technician
Computer technician job in Westfield, IN
IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service
IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE , the world's leading state-of-the-art testing facility.
RESPONSIBILITIES:
Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment.
Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution.
Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades.
Monitor and test system performance, preparing and delivering performance statistics and reports as needed. .
Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively.
Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives.
Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule
QUALIFICATIONS:
Required:
Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field.
1-3 years of experience in IT support or related roles.
Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. .
Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users.
Superior customer service skills, demonstrating professionalism, patience, and responsiveness.
Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities.
Demonstrated technical knowledge supported by relevant certifications (or ability to obtain).
Preferred Qualifications:
Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals.
Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting.
Prior experience working in a manufacturing environment and understanding of production concepts and principles.
Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials.
BENEFITS:
Team Member Ownership/ESOP
Healthcare, vision, dental options
Long and short-term Disability insurance
Ten (10) paid holidays.
Two (2) IMMI Serves volunteer days per year.
Onsite Wellness Clinic
Generous Paid Time Off
401k
Tuition Assistance
Auto-ApplyIT Field Support Technician_Lafayette
Computer technician job in Lafayette, IN
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo Certifications
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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Desktop Support Specialist
Computer technician job in West Lafayette, IN
Desktop Support Specialist Purdue University - Purdue IT Bring your technical expertise to a place where innovation meets purpose. At Purdue University, every role contributes to something bigger-empowering discovery, advancing learning, and shaping a better future.
As a Desktop Support Specialist, you'll coordinate and deliver technology support that keeps our faculty and staff connected and productive. You'll oversee the installation, upgrade, and use of hardware, software, and peripheral devices, while helping develop and implement new IT solutions that enhance teaching, research, and administrative activities.
Working as part of a collaborative Information Technology team, you'll provide responsive, hands-on service and find creative ways to improve end-user experiences. This is an opportunity to grow your technical skills in a dynamic academic environment where your work directly supports world-class research and education.
Responsibilities:
* Coordinate and provide desktop and technical support services for faculty and staff.
* Install, upgrade, and maintain hardware, software, and peripherals.
* Troubleshoot issues and provide proactive solutions to enhance user productivity.
* Partner with IT colleagues to develop and implement innovative technology improvements.
* Support academic, instructional, and administrative technology needs.
What You'll Bring:
* Strong technical and troubleshooting skills across operating systems and hardware platforms
* Excellent communication, teamwork, and problem-solving abilities
* A customer-focused approach with an interest in driving continual improvement
What We Offer:
Join a community that lives its values-excellence, integrity, inclusion, and growth. At Purdue, you'll find opportunities to learn, collaborate, and innovate while making an impact that extends far beyond campus.
This day position is onsite at the West Lafayette campus.
What We're Looking For
Education and Experience Required:
* Associate degree in Computer Science, Computer Technology OR a related field of study
* Two (2) years of IT desktop support or related IT experience
* Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations including operating system, hardware drivers, and common office automation software
* Consideration will be given to an equivalent combination of related education and required work experience
Skills Needed:
* Expansive knowledge of one of the following operating systems (Apple and Microsoft Windows), as well as PC hardware networking
* Apple software/hardware and A+ certification preferred or the ability to earn certification within the first six months of employment is required
* Knowledge of personal computer, network, server and office productivity technologies
* Capable of providing quality end-user support and training with patience and consideration of others
* Clear and effective verbal and written communications skills. Good interpersonal skills
* Demonstrated ability to troubleshoot hardware and software problems on desktops
* Knowledge of computer networking concepts including IP networking and firewalls
* Ability to:
* plan, organize and prioritize workloads, manage details of multiple projects simultaneously, and work within a team environment
* complete projects within deadlines
* lift and carry 10-25 pounds frequently and 40 pounds occasionally
Preferred:
* Basic understanding of Microsoft Active Directory management including group policy
* Ability to navigate collections and packages via SCCM
* Previous academic support is strongly preferred
* Knowledge of:
* workstation/user administration within a LAN environment
* web design and maintenance desirable
* multiple operating systems
Additional Information:
* Purdue University will not sponsor employment authorization for this position
* A background check will be required for employment in this position
* FLSA: Non-Exempt (Eligible for Overtime)
* Retirement Eligibility: Non-exempt Defined Contribution Plan
* Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
Career Stream
Administrative and Operational Support 4
* Pay Band S055
* Job Code #20003372
Career pathmaker: ******************************************
Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an EOE employer.
Apply now
Posting Start Date: 12/9/25
Biomedical Technician / Equipment Support Specialist - Information Systems
Computer technician job in Danville, IL
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description
We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment.
Responsibilities:
Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan.
Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications.
Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy.
Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats.
Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines.
Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution.
Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems.
Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS).
Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment.
Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks.
Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care.
Experience with Cerner electronic health record (EHR) systems and integration is preferred.
Location: Danville VA Medical Center 1900 E Main St
Basic Qualifications
The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract:
Experience within a medical center and Biomedical Engineering department
OR, Experience working in or with the Veterans Health Administration (VHA)
OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations
In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract.
Role Specific Qualifications:
A two-year associate degree or higher in an applied science or equivalent military training.
A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking.
Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory.
Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of network test equipment and tools.
Ability to read, analyze, and interpret technical literature, schematics, and drawings
Eligibility:
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain and maintain the required federal public trust clearance for this role
Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption.
Compensation:
Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.
Salary range: $75,000 - $90,000
Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge
Tier 2 Technical Support
Computer technician job in Lafayette, IN
Job Description
located in Lafayette, Indiana
In this role you will:
located in Lafayette, Indiana
In this role you will:
Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards.
• Directly responsible for developing and implementing effective documentation and procedures for the repair or setup processes.
• Directly responsible for configuration and installation of client workstations.
• Will confer with clients to resolve complaints on technical issues.
• Will ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures.
• Will be on-call 24/7 for technical problems related to customer and/or internal problems.
• Prepare and maintain written operations manual(s) as pertains to the technical support.
• Complete one (1) blog entry every two weeks for Abstract's web site.
• Ensure the internal organizations backups are routinely completed and schedule test restores of the data to verify integrity.
• Ensure the core IT infrastructure of the internal organization is in peak condition in relation to security and operations.
• Must have text message and email capable mobile phone.
• Regular attendance is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit.
• Work cooperatively with other employees to further the mission of the organization and achieve its goals.
• Drive or arrange to independently transport self to and from tech calls or other meetings at client locations.
Onsite IT Technician
Computer technician job in Lafayette, IN
Job DescriptionReady to Build a Career, Not Just Take a Job? At Leading Edge Solutions, we're not your standard tech company-we're a family-run business that's been powering the automotive industry for over 21 years. We specialize in supporting our clients in all things IT so they can keep their car dealerships running smoothly. Our team sticks around for the long haul because we take care of our people.
Due to growth, we're looking for a hands-on problem solver to join our team-someone who enjoys working with their hands, troubleshooting, and seeing the direct impact of their work. If you want a steady, long-term career (not just a gig), a company vehicle will be provided for travel between client sites, and the chance to work across Indiana and the Chicagoland area. What You'll Be Doing
Install and perform minor repairs to hardware, software, cabling and peripheral equipment, following current best practices.
Ability to troubleshoot and resolve issues pertaining to hardware/software/connectivity in LAN/WAN/Wireless networks independently and using current job knowledge, research and external resources.
Diagnose and repair end user Microsoft Operating Systems and Applications as well as vendor supplied hardware and software.
Perform workstation upgrade/replacement; participate in the deployment of new hardware and software platforms.
Identify and remove malware and viruses using latest tools and techniques.
Proactively identify potential issues, perform root cause analysis and make suggestions for remediation including additional products or services.
Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
Performs other duties or special projects as assigned.
Remotely assist clients via phone and RMM tool
What You Need to Bring to the Table
Strong communication skills-you'll be working with clients and teammates daily
A problem-solving mindset-we need someone who can think on their feet
Ability to work independently and meet job standards
Willingness to travel locally
Flexibility for full-time work, including occasional overtime
Requirements
High school diploma or GED
Valid driver's license and reliable transportation
Microsoft Windows: Windows10, Windows 11 OS Proficiency.
Working knowledge with network troubleshooting and network equipment.
Ability to install peripherals printers, scanners, etc.
Ability to reload computers with Windows OS.
Ability to prep IT equipment for installations.
Working knowledge implementing and configuring MS Office Suite.
Working knowledge troubleshooting and configuring email applications.
Working knowledge of antivirus Software.
Working knowledge of backup applications.
Microsoft Azure / Office 365 experience.
Experience with the following systems is a plus:
ConnectWise Manage PSA
ConnectWise Automate RMM
Cisco Meraki
Why Work With Us?
Long-Term Stability - Our team sticks around because we invest in them
Local Travel - Primarily Indiana and some Chicagoland and surrounding areas
On-the-Job Training - We'll teach you the ropes if you're eager to learn
📢 If you're ready to roll up your sleeves and build something real, apply today!
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IT Support Technician
Computer technician job in Lafayette, IN
About
the
Role:
Auto-ApplyIT Support Specialist
Computer technician job in Westfield, IN
Job Title: IT Support Specialist
Department: IT
We are seeking a dedicated IT Support Specialist to join our team. This role is crucial in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. The ideal candidate will be responsible for handling L1 and L2 helpdesk tickets, managing laptop systems primarily through InTune, and contributing to lower-level IT projects.
OVERALL RESPONSIBILITIES
IT Support (80%)
• Provide first and second-level support for IT-related issues.
• Respond to and resolve helpdesk tickets in a timely manner.
• Troubleshoot hardware and software problems.
• Assist with user account management and access issues.
• Document and track issues and resolutions.
Systems Management (15%)
• Manage and maintain laptop and application management using InTune.
• Ensure compliance with company policies and security standards.
• Perform regular updates and maintenance of desktop systems.
• Assist in the deployment and configuration of new hardware and software.
IT Projects (5%)
• Participate in IT projects as assigned.
• Collaborate with team members to implement new technologies and solutions.
• Provide support for IT initiatives and improvements.
KNOWLEDGE & SKILLS REQUIREMENTS
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 5-7 years experience in IT support or a similar role.
• Familiarity with helpdesk ticketing systems and remote support tools.
• Experience with InTune and cloud-based desktop systems management
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
PRIMARY TOOLS AND TECHNOLOGIES:
• InTune for endpoint management.
• Meraki for network management, including firewalls and WiFi.
• Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams) for productivity and communication.
• Box & OneDrive-SharePoint for cloud storage and secure file sharing.
WORK CONDITIONS
• Hybrid position with extended periods of time in front of a computer
Why work for Storage Solutions - A Jungheinrich Company?
Our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.
We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.
Additional Benefits
• Competitive Salary and Bonus Structure
• Generous Paid Time Off
• Medical, Dental, and Vison Benefits
• 401K with Company Match
• Company HSA Contribution
• Professional Growth Opportunities
CNC Machine Repair Technician II - 2nd Shift
Computer technician job in Lafayette, IN
Amentum is seeking a 2nd Shift CNC Machine Repair Technician II to join our team in Lafayette, IN! + Typical work hours are 1:00 PM - 9:30 PM; hours may vary based on business demand. This position is responsible for providing an intermediate level of expertise in responding to work orders, troubleshooting, and providing preventive maintenance on the facility machine tool equipment in an industrial environment.
**Responsibilities:**
+ Identifies and corrects any safety-related issues and performs independent equipment evaluations to identify potential equipment failures.
+ Safely performs functions of the position including following proper safety guidelines such as job hazard analysis and lockout/tag-out procedures and wearing PPE as required.
+ Understands company policies and enforces safety regulations.
+ Performs preventive maintenance on industrial electrical control and operating systems as scheduled in the Computerized Maintenance Management System (CMMS).
+ Responds and provides service and feedback to the customer on all work orders while assuring compliance with codes, regulations and industry standards.
+ Recommends measures to improve maintenance methods and equipment performance.
+ Analyzes and resolves work problems or assists workers in solving work problems.
+ Maintains, troubleshoots and repairs electrical equipment.
+ Differentiates between cause types when troubleshooting among product, process, mechanical, and electrical contributors.
+ Reads and interprets mechanical and electrical schematics/prints.
+ Operates a variety of equipment such as hand tools, laptop computers and diagnostic hardware to perform work.
+ Maintains a strict schedule in order to be successful in the assignment yet demonstrates flexibility in the day-to-day activities and scheduling for the benefit of the customer.
+ General Maintenance of equipment will also be required.
+ Other duties as assigned by Manager or Supervisor.
**Minimum Requirements:**
+ High school diploma or demonstrated equivalent.
+ Two years of experience maintaining buildings, facilities, or equipment in a large commercial or industrial environment, or demonstrated equivalent combination of education and experience.
+ Valid driver's license
+ Must have the ability to work in an aerial lift or scissor lift at heights up to 30 feet or higher.
+ Must be able to pass a pre-employment substance abuse test.
+ This position does not include sponsorship for United States work authorization, must be authorized to work in the US. Note - U.S Citizenship is required for facility credentials/authorization at this work location
+ This position will require the ability to obtain a security access badge at our client's location.
+ This position may require overtime, various shifts, weekends, holidays and alternative work schedules.
**Physical Requirements:**
+ Requires the ability to regularly lift up to 50 lbs.
+ Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.
+ Requires the flexibility to bend/stoop, squat repetitive during shift.
+ Requires the ability to regularly kneel repetitive for shift.
+ Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.
+ Requires the ability to stretch/reach on a repetitive basis for shift.
+ Requires the ability to walk extensively throughout the plant during shift.
+ Requires the use of a Company/Client approved utility knife.
+ Requires the ability to differentiate colors pertaining to wire color-coding.
+ Some tasks will require repetitive wrist movement.
+ Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
**Special Requirements:**
+ Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.
+ Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
**Preferred Qualifications:**
+ Associate's degree in industrial electrical or a related field.
+ Experience working safely with 480V 3 phase circuits.
+ Experience troubleshooting and repairing electric motors and motor controls.
+ Experience working with a PC-based work order opening, closing and time reporting system.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Communication Systems Technician
Computer technician job in Lafayette, IN
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced **Communication Systems Technician** in the **Lafayette, Indiana** area to support our fast-growing **Voice** **(MSS** **)** division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
**WHAT YOU WILL BE DOING:**
+ Installing, programming, and maintaining complex communication equipment to get customers up and running.
+ Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
+ Designing and upgrading customer systems to the latest technologies and solutions.
+ Assisting and collaborating well with the team, the Service Manager, and the customers.
+ Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
+ Completing assigned tickets properly and on time.
+ Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
+ Serving in an on-call rotation and providing 24/7 technical support.
**WHAT YOU WILL BRI** **NG TO THE TEAM:**
+ At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
+ Team-focused with a passion for meeting customer needs.
+ Strong communication skills for end users and third parties.
+ Resourceful technicians sometimes need assistance/guidance from others.
+ Understanding of / willingness to learn two-way radio theory.
+ Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
+ Proficiency with Microsoft Office.
+ A valid driver's license.
+ Ability to pass a 7-year background check, motor vehicle check, and drug screen.
+ A two-year degree in Electronics, IT, or an applicable subject is preferred.
+ P25 and/or MotoTRBO experience is preferred.
+ CET certification, preferred.
**YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:**
The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.
On-call for critical systems maintenance may be required. First shift hours are Monday-Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.
**TRAVEL REQUIREMENTS:**
Travel as necessary to support company and customer needs.
**DIRECT REPORTS:**
No Direct Reports
**WHO WE ARE**
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
**WHAT WE BELIEVE**
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service is not just a motto for MCA, it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
_NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified._ _Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions._
**_Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."_**
\#LI-KR1
Computer Field Technician
Computer technician job in Lafayette, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Portfolio Support Consultant
Computer technician job in Lafayette, IN
**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About EPD:**
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
**Job Summary:**
The Portfolio Support Consultant role within Caterpillar's Electric Power Division (EPD) is a dynamic and strategic position focused on fostering relationships with key global accounts, including leaders in the data center and technology sectors. The Portfolio Support Consultant will play a critical role in the development and deployment of effective fulfillment strategies for customer datacenter projects and alignment with Caterpillar's commitment to delivering sustainable and reliable solutions.
**What you will do:**
- Develop and maintain effective relationships with internal stakeholders, dealers and customers to enable key accounts sales & project execution objectives to be achieved.
- Develop and deploy customer forecast translation methods and demand/supply assessments strategies with Caterpillar factories and with dealers.
- Develop and deploy effective methods to derive accurate demand signals, request for product (RFP), and long-term forecasts (LTF) across key accounts.
- Develop and deploy project execution planning, risk management, and contract management strategies with internal and external stakeholders.
- Develop and deploy product pipeline strategies and governance with Caterpillar factories, dealers and customers to achieve assurance of supply for customers and dealers while reducing risks to Caterpillar.
- Develop and deploy project milestone tracking and key performance indicators that can be utilized across key accounts to measure project execution success and customer satisfaction.
- Leverage technology: lead efforts to leverage Caterpillar resources and tools to increase process efficiency and data automation. Serve as liaison with Strategy/Business Transformation team to identify and execute business process automation opportunities.
- Communication and Collaboration: act as a consultant to internal teams, dealers and customers regarding contract management, project execution planning, risk mitigation, and performance metrics.
- Collaborate with internal and external stakeholders across global accounts to identify areas for process improvement, focusing on delivering critical customer outcomes.
- Identify, prioritize, document, and refine standard operating procedures (SOPs) to ensure consistency and efficiency in the different processes.
**What you will have:**
**Customer Focus** : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Extensive Experience:
- Facilitates creation of the 'right' products and services to resolve customer business issues.
- Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
- Advises others on creating customer focused environments in various scenarios.
- Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
- Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
- Communicates and models the criticality of customer focus as an organizational strategy.
**Industry Knowledge** : Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Level Working Knowledge:
- Discusses industry-specific flagship products and services.
- Demonstrates current knowledge of the regulatory environment for industry segment.
- Describes the contribution of own function as it relates to the industry segment.
- Participates in major industry professional associations; subscribes to industry-specific publications.
- Currently works with a major industry segment and associated functions and features.
**Decision Making and Critical Thinking** : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such as consultative, command, or consensus.
- Ensures that assumptions and received wisdom are objectively analyzed in decisions.
**Effective Communications:** Excellent written and verbal communication skills for conveying complex technical information to diverse audiences.
Level Working Knowledge:
- Skilled in bridging communication gaps between internal teams, dealers and customers.
- Adept at crafting persuasive narratives to align stakeholders on project goals and strategies.
- Ability to handle customer escalations with urgency and poise.
**Negotiating** : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Level Basic Understanding:
- Ensures negotiators have awareness of complementary yet diverse interests.
- Successfully completes significant negotiations, both internal and external.
- Details the risks of negotiation breakdown from each party's perspective.
- Protects own position, while demonstrating willingness to achieve win-win.
- Identifies similarities and differences in position and assesses impact on discussions.
- Detects and addresses lack of progress or a stalemate.
**Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Working Knowledge:
- Ability to build and maintain strong relationships with key stakeholders, including global customers, Caterpillar factories and dealers.
- Skilled in navigating complex, cross-functional teams to achieve alignment and foster collaboration.
**Top Candidates Will Also Have:**
+ College degree or equivalent experience with >5 years of specific industry experience.
**Additional Information:**
+ This position is located in Dallas, TX, Alpharetta, GA, or Lafayette, IN.
+ Domestic travel up to 25% & minimal international travel is required.
+ Domestic relocation assistance is not offered for this position.
+ Visa sponsorship is not offered for this position.
+ This position requires the candidate to work a 5-day-a-week schedule in the office.
**Final Details:**
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at ***************************
\#LI
**Summary Pay Range:**
$110,520.00 - $165,840.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
**Posting Dates:**
December 5, 2025 - December 18, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (*********************************************** .
Help Desk Technician
Computer technician job in Westfield, IN
IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service
IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE , the world's leading state-of-the-art testing facility.
LOCATION: Onsite Westfield, IN
HOURS: 6:00 AM - 3:00 PM
RESPONSIBILITIES:
Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment.
Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution.
Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades.
Monitor and test system performance, preparing and delivering performance statistics and reports as needed. .
Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively.
Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives.
Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule
QUALIFICATIONS:
Required:
Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field.
1-3 years of experience in IT support or related roles.
Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. .
Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users.
Superior customer service skills, demonstrating professionalism, patience, and responsiveness.
Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities.
Demonstrated technical knowledge supported by relevant certifications (or ability to obtain).
Preferred Qualifications:
Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals.
Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting.
Prior experience working in a manufacturing environment and understanding of production concepts and principles.
Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials.
BENEFITS:
Team Member Ownership/ESOP
Healthcare, vision, dental options
Long and short-term Disability insurance
Ten (10) paid holidays.
Two (2) IMMI Serves volunteer days per year.
Onsite Wellness Clinic
Generous Paid Time Off
401k
Tuition Assistance
Auto-ApplySupport Tech - Tier 1
Computer technician job in Lafayette, IN
In this role you will: - Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. - Develop and implement effective documentation and procedures for the repair or setup processes.
- Ensure that established technical goals are met or exceeded.
- Responsible for configuration and installation of client workstations.
- Confer with clients to resolve complaints on technical issues.
- Ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures.
- Be on-call 24/7 for technical problems related to customer and/or internal problems. There is an On-Call rotation between technicians.
- Prepare and maintain written operations manual(s) as pertains to the technical support.
- Complete one (1) blog entry every two weeks for web site.
- Regular attendance and punctuality is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit.
- Work cooperatively with other employees to further the mission of the organization and achieve its goals.
- Be able to drive or arrange to independently transport self to and from tech calls or other meetings at client locations.
- Have the capability to receive text messages and company email account on mobile phone.
- Perform all other essential functions as assigned by the Quality Team.
Spatial Computing Hub Attendant - Student Clerical
Computer technician job in West Lafayette, IN
The Spatial Computing Hub (hereafter referred to as "Hub") attendant will aid Hub leadership in management and maintenance of Hub space and equipment. This role will interface with students, staff, and faculty to support ongoing spatial computing development projects supported by the Hub.
The successful candidate will be expected to catalogue and maintain head-mounted displays, computers, peripherals, and other equipment present within the Hub. They will build trust by maintaining confidential materials and should have appropriate communication skills.
Job Duties
* Facilitate the checkout process for Hub equipment
* Maintain a catalogue of equipment and users
* Answer questions concerning Hub space usage & provide general information about the Hub
* Provide an accommodating atmosphere for users of the Hub space
* Effectively solve problems for users of the Hub space
* Assist Hub leadership when new issues or goals arise
Candidate Requirements
* Candidate must be a full-time Purdue West Lafayette student for the 2025-2026 academic year.
* Ability to manage processes independently
* Effective written and verbal communication
* Able to work on-site at the Spatial Computing Hub in Wang Hall during shifts
Preferred
* Understanding of or experience with digital cataloguing software
* Familiarity with VR, AR, or other spatial computing technologies
* Familiarity with software development or Apple products
* Experience solving problems or answering questions for users of a lab space
Education
0
FLSA Status
Non-Exempt
Apply now
Posting Start Date: 9/15/25
CNC Machine Repair Technician II - 2nd Shift
Computer technician job in Lafayette, IN
Amentum is seeking a 2nd Shift CNC Machine Repair Technician II to join our team in Lafayette, IN! * Typical work hours are 1:00 PM - 9:30 PM; hours may vary based on business demand. This position is responsible for providing an intermediate level of expertise in responding to work orders, troubleshooting, and providing preventive maintenance on the facility machine tool equipment in an industrial environment.
Responsibilities:
* Identifies and corrects any safety-related issues and performs independent equipment evaluations to identify potential equipment failures.
* Safely performs functions of the position including following proper safety guidelines such as job hazard analysis and lockout/tag-out procedures and wearing PPE as required.
* Understands company policies and enforces safety regulations.
* Performs preventive maintenance on industrial electrical control and operating systems as scheduled in the Computerized Maintenance Management System (CMMS).
* Responds and provides service and feedback to the customer on all work orders while assuring compliance with codes, regulations and industry standards.
* Recommends measures to improve maintenance methods and equipment performance.
* Analyzes and resolves work problems or assists workers in solving work problems.
* Maintains, troubleshoots and repairs electrical equipment.
* Differentiates between cause types when troubleshooting among product, process, mechanical, and electrical contributors.
* Reads and interprets mechanical and electrical schematics/prints.
* Operates a variety of equipment such as hand tools, laptop computers and diagnostic hardware to perform work.
* Maintains a strict schedule in order to be successful in the assignment yet demonstrates flexibility in the day-to-day activities and scheduling for the benefit of the customer.
* General Maintenance of equipment will also be required.
* Other duties as assigned by Manager or Supervisor.
Minimum Requirements:
* High school diploma or demonstrated equivalent.
* Two years of experience maintaining buildings, facilities, or equipment in a large commercial or industrial environment, or demonstrated equivalent combination of education and experience.
* Valid driver's license
* Must have the ability to work in an aerial lift or scissor lift at heights up to 30 feet or higher.
* Must be able to pass a pre-employment substance abuse test.
* This position does not include sponsorship for United States work authorization, must be authorized to work in the US. Note - U.S Citizenship is required for facility credentials/authorization at this work location
* This position will require the ability to obtain a security access badge at our client's location.
* This position may require overtime, various shifts, weekends, holidays and alternative work schedules.
Physical Requirements:
* Requires the ability to regularly lift up to 50 lbs.
* Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.
* Requires the flexibility to bend/stoop, squat repetitive during shift.
* Requires the ability to regularly kneel repetitive for shift.
* Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.
* Requires the ability to stretch/reach on a repetitive basis for shift.
* Requires the ability to walk extensively throughout the plant during shift.
* Requires the use of a Company/Client approved utility knife.
* Requires the ability to differentiate colors pertaining to wire color-coding.
* Some tasks will require repetitive wrist movement.
* Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
Special Requirements:
* Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.
* Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
Preferred Qualifications:
* Associate's degree in industrial electrical or a related field.
* Experience working safely with 480V 3 phase circuits.
* Experience troubleshooting and repairing electric motors and motor controls.
* Experience working with a PC-based work order opening, closing and time reporting system.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.