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Computer test technician vs software support technician

The differences between computer test technicians and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer test technician and a software support technician. Additionally, a software support technician has an average salary of $79,670, which is higher than the $44,148 average annual salary of a computer test technician.

The top three skills for a computer test technician include troubleshoot, PC and ESD. The most important skills for a software support technician are customer service, troubleshoot, and java.

Computer test technician vs software support technician overview

Computer Test TechnicianSoftware Support Technician
Yearly salary$44,148$79,670
Hourly rate$21.23$38.30
Growth rate10%10%
Number of jobs53,180117,059
Job satisfaction--
Most common degreeAssociate Degree, 49%Bachelor's Degree, 59%
Average age4242
Years of experience22

Computer test technician vs software support technician salary

Computer test technicians and software support technicians have different pay scales, as shown below.

Computer Test TechnicianSoftware Support Technician
Average salary$44,148$79,670
Salary rangeBetween $30,000 And $63,000Between $55,000 And $113,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-RSM US
Best paying industry-Finance

Differences between computer test technician and software support technician education

There are a few differences between a computer test technician and a software support technician in terms of educational background:

Computer Test TechnicianSoftware Support Technician
Most common degreeAssociate Degree, 49%Bachelor's Degree, 59%
Most common majorElectrical EngineeringComputer Science
Most common collegeNortheastern UniversityStanford University

Computer test technician vs software support technician demographics

Here are the differences between computer test technicians' and software support technicians' demographics:

Computer Test TechnicianSoftware Support Technician
Average age4242
Gender ratioMale, 84.4% Female, 15.6%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 8.1% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer test technician and software support technician duties and responsibilities

Computer test technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Assemble and test USB's.
  • Install, maintain, test, adjust, troubleshoot and repair relay and control equipment.
  • Assist other computer technicians as needed on complex PC assembly, integration and configuration projects.
  • Integrate and configure a wide variety of PC hardware, operating systems, software and peripherals.
  • Install and troubleshot hardware of laptops, printers, cameras, and other various computer-relate peripherals.
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Software support technician example responsibilities.

  • Manage desktop services team members to provide SLA agreements within network support services department.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
  • Develop web base MySQL database using HTML, PHP and Java for affiliate program.
  • Implement event handling using Java, Ajax and ExtJS.
  • Support medium networks of multiple OS computers with design, configuration and maintenance services.
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Computer test technician vs software support technician skills

Common computer test technician skills
  • Troubleshoot, 19%
  • PC, 15%
  • ESD, 13%
  • Windows, 11%
  • Test Results, 7%
  • Desktop Computers, 7%
Common software support technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Java, 7%
  • Database, 6%
  • Phone Calls, 5%
  • Software Support, 3%

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