Consultation agent vs agent

The differences between consultation agents and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent has an average salary of $37,864, which is higher than the $32,727 average annual salary of a consultation agent.

The top three skills for a consultation agent include customer service, phone calls and troubleshoot. The most important skills for an agent are insurance products, customer service, and life insurance.

Consultation agent vs agent overview

	Consultation Agent	Agent
Yearly salary	$32,727	$37,864
Hourly rate	$15.73	$18.20
Growth rate	6%	6%
Number of jobs	28,801	184,325
Job satisfaction	-	2
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 44%
Average age	46	46
Years of experience	-	-

Consultation agent vs agent salary

Consultation agents and agents have different pay scales, as shown below.

	Consultation Agent	Agent
Average salary	$32,727	$37,864
Salary range	Between $20,000 And $52,000	Between $19,000 And $72,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Latham & Watkins
Best paying industry	-	-

Differences between consultation agent and agent education

There are a few differences between a consultation agent and an agent in terms of educational background:

	Consultation Agent	Agent
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 44%
Most common major	Computer Science	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Consultation agent vs agent demographics

Here are the differences between consultation agents' and agents' demographics:

	Consultation Agent	Agent
Average age	46	46
Gender ratio	Male, 81.9% Female, 18.1%	Male, 50.5% Female, 49.5%
Race ratio	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.7% American Indian and Alaska Native, 0.1%	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage	7%	7%

Differences between consultation agent and agent duties and responsibilities

Consultation agent example responsibilities.

Manage an android application using java with eclipse and android SDK tools.
Perform general repairs and tune-ups on a variety of devices including PCs, tablets, and phones.
Retrieve data from non-functional internal or external HDD's and other storage devices.
Assist clients with technical problems relate to devices such as PCs, printers, etc.
Ring customers up using POS for external hard drives, flash drives or other in-store purchases.
Train newly transfer service department manager on all POS and repair systems relate to service line environment.

Agent example responsibilities.

Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
Verify documentation and coding using CPT and ICD-9 correct coding standards.
Assist TANF customers with obtaining employment.
Direct compliance with all CPT and Medicare guidelines.
Train BDC representatives on phone skills and CRM use.
Bill appropriate ICD-9 codes to the correct insurance companies.

Consultation agent vs agent skills

Common consultation agent skills

Customer Service, 12%
Phone Calls, 10%
Troubleshoot, 9%
Computer Issues, 7%
Tablets, 6%
Windows XP, 4%

Common agent skills

Insurance Products, 11%
Customer Service, 10%
Life Insurance, 8%
HR, 6%
Inbound Calls, 6%
Financial Services, 6%