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Continuous improvement manager vs center manager

The differences between continuous improvement managers and center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a continuous improvement manager and a center manager. Additionally, a continuous improvement manager has an average salary of $99,644, which is higher than the $56,284 average annual salary of a center manager.

The top three skills for a continuous improvement manager include lean six sigma, sigma and continuous improvement. The most important skills for a center manager are patients, OSHA, and patient care.

Continuous improvement manager vs center manager overview

Continuous Improvement ManagerCenter Manager
Yearly salary$99,644$56,284
Hourly rate$47.91$27.06
Growth rate6%6%
Number of jobs154,463278,683
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 55%
Average age4444
Years of experience66

What does a continuous improvement manager do?

A Continuous Improvement Manager initiates and facilitates lean improvement programs and activities. They ensure that progress is maintained on an ongoing basis.

What does a center manager do?

A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.

Continuous improvement manager vs center manager salary

Continuous improvement managers and center managers have different pay scales, as shown below.

Continuous Improvement ManagerCenter Manager
Average salary$99,644$56,284
Salary rangeBetween $74,000 And $133,000Between $35,000 And $90,000
Highest paying CityWashington, DCJersey City, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companyGoogleCapgemini
Best paying industryTechnologyTechnology

Differences between continuous improvement manager and center manager education

There are a few differences between a continuous improvement manager and a center manager in terms of educational background:

Continuous Improvement ManagerCenter Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Continuous improvement manager vs center manager demographics

Here are the differences between continuous improvement managers' and center managers' demographics:

Continuous Improvement ManagerCenter Manager
Average age4444
Gender ratioMale, 81.4% Female, 18.6%Male, 47.7% Female, 52.3%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between continuous improvement manager and center manager duties and responsibilities

Continuous improvement manager example responsibilities.

  • Lead many CI workshops with Toyota consultants.
  • Manage all admission & billing submission processes for long term care patients.
  • Lead SMED event, reducing change over from 1 hour to 10 minutes.
  • Facilitate and lead CPI events with chosen teams, SMEs, stakeholders, and commanders.
  • Manage the factory and product work in progress to meet production goals using an MRP system.
  • Manage and report daily on the KPI tracker and report weekly to the director of the region.
  • Show more

Center manager example responsibilities.

  • Achieve or exceed SLA's by proactively managing multiple desktop support queues.
  • Create and manage the Facebook page for the station.
  • Manage multiple vendors for a variety of HVAC work.
  • Manage the disposition of vehicles and assets from facilities that are closed during DHL restructuring.
  • Perform all administrative and management duties require to operate the contact center and achieve all assign KPI's.
  • Manage the image, cleanliness and in-stock presentation of selling floor, stockrooms, back shop and entire facility.
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Continuous improvement manager vs center manager skills

Common continuous improvement manager skills
  • Lean Six Sigma, 10%
  • Sigma, 9%
  • Continuous Improvement, 9%
  • Lean Manufacturing, 8%
  • Project Management, 6%
  • Kaizen Events, 4%
Common center manager skills
  • Patients, 17%
  • OSHA, 7%
  • Patient Care, 7%
  • Safety Procedures, 4%
  • Professional Development, 4%
  • Keeping Track, 4%

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