Post job

Continuous improvement manager vs operations support manager

The differences between continuous improvement managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a continuous improvement manager and an operations support manager. Additionally, a continuous improvement manager has an average salary of $99,644, which is higher than the $79,730 average annual salary of an operations support manager.

The top three skills for a continuous improvement manager include lean six sigma, sigma and continuous improvement. The most important skills for an operations support manager are customer service, project management, and human resources.

Continuous improvement manager vs operations support manager overview

Continuous Improvement ManagerOperations Support Manager
Yearly salary$99,644$79,730
Hourly rate$47.91$38.33
Growth rate6%6%
Number of jobs154,463376,894
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a continuous improvement manager do?

A Continuous Improvement Manager initiates and facilitates lean improvement programs and activities. They ensure that progress is maintained on an ongoing basis.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Continuous improvement manager vs operations support manager salary

Continuous improvement managers and operations support managers have different pay scales, as shown below.

Continuous Improvement ManagerOperations Support Manager
Average salary$99,644$79,730
Salary rangeBetween $74,000 And $133,000Between $47,000 And $133,000
Highest paying CityWashington, DCSan Bruno, CA
Highest paying stateNew JerseyCalifornia
Best paying companyGoogleMeta
Best paying industryTechnologyTechnology

Differences between continuous improvement manager and operations support manager education

There are a few differences between a continuous improvement manager and an operations support manager in terms of educational background:

Continuous Improvement ManagerOperations Support Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Continuous improvement manager vs operations support manager demographics

Here are the differences between continuous improvement managers' and operations support managers' demographics:

Continuous Improvement ManagerOperations Support Manager
Average age4444
Gender ratioMale, 81.4% Female, 18.6%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between continuous improvement manager and operations support manager duties and responsibilities

Continuous improvement manager example responsibilities.

  • Lead many CI workshops with Toyota consultants.
  • Manage all admission & billing submission processes for long term care patients.
  • Lead SMED event, reducing change over from 1 hour to 10 minutes.
  • Facilitate and lead CPI events with chosen teams, SMEs, stakeholders, and commanders.
  • Manage the factory and product work in progress to meet production goals using an MRP system.
  • Manage and report daily on the KPI tracker and report weekly to the director of the region.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Continuous improvement manager vs operations support manager skills

Common continuous improvement manager skills
  • Lean Six Sigma, 10%
  • Sigma, 9%
  • Continuous Improvement, 9%
  • Lean Manufacturing, 8%
  • Project Management, 6%
  • Kaizen Events, 4%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

Browse executive management jobs