Customer account technician vs accounts receivable specialist

The differences between customer account technicians and accounts receivable specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a customer account technician, becoming an accounts receivable specialist takes usually requires 6-12 months. Additionally, a customer account technician has an average salary of $88,840, which is higher than the $39,873 average annual salary of an accounts receivable specialist.

The top three skills for a customer account technician include business development, customer accounts and video products. The most important skills for an accounts receivable specialist are customer service, patients, and data entry.

Customer account technician vs accounts receivable specialist overview

	Customer Account Technician	Accounts Receivable Specialist
Yearly salary	$88,840	$39,873
Hourly rate	$42.71	$19.17
Growth rate	4%	-8%
Number of jobs	64,166	61,988
Job satisfaction	-	4.5
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 45%
Average age	47	46
Years of experience	2	12

Customer account technician vs accounts receivable specialist salary

Customer account technicians and accounts receivable specialists have different pay scales, as shown below.

	Customer Account Technician	Accounts Receivable Specialist
Average salary	$88,840	$39,873
Salary range	Between $51,000 And $153,000	Between $31,000 And $50,000
Highest paying City	-	Washington, DC
Highest paying state	-	Connecticut
Best paying company	-	InfosysPublicService
Best paying industry	-	Technology

Differences between customer account technician and accounts receivable specialist education

There are a few differences between a customer account technician and an accounts receivable specialist in terms of educational background:

	Customer Account Technician	Accounts Receivable Specialist
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 45%
Most common major	Criminal Justice	Business
Most common college	SUNY Farmingdale	-

Customer account technician vs accounts receivable specialist demographics

Here are the differences between customer account technicians' and accounts receivable specialists' demographics:

	Customer Account Technician	Accounts Receivable Specialist
Average age	47	46
Gender ratio	Male, 44.9% Female, 55.1%	Male, 18.2% Female, 81.8%
Race ratio	Black or African American, 4.0% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.4% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 12.9% Unknown, 4.2% Hispanic or Latino, 19.0% Asian, 3.9% White, 59.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	6%	8%

Differences between customer account technician and accounts receivable specialist duties and responsibilities

Customer account technician example responsibilities.

Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Accounts receivable specialist example responsibilities.

Manage profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies enter to appropriate relate account.
Perform accounts reconciliations, complex invoice research, statement reconciliations, complex invoice research, statement reconciliation and journal entries.
Follow company's standard operating procedures in cooperation with Medicare, Medicaid and private insurance providers to resolve billing issues.
Cash and credit allocation of customer payments in ROSS ERP system.
Prepare PowerPoint presentations, word documents, letters and spreadsheets while meeting deadlines.
Reconcile direct billing accounts and adjust product pricing utilizing JD Edwards EnterpriseONE ERP system.

Customer account technician vs accounts receivable specialist skills

Common customer account technician skills

Business Development, 88%
Customer Accounts, 4%
Video Products, 2%
Customer Interest, 2%
Inbound Calls, 2%
Payment Arrangements, 1%

Common accounts receivable specialist skills

Customer Service, 15%
Patients, 9%
Data Entry, 5%
Credit Card Payments, 4%
Reconciliations, 4%
Accounts Receivables, 3%

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Sales Industry
Customer Account Technician
Customer Account Technician vs Accounts Receivable Specialist

Updated January 8, 2025

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