Customer account technician vs medical representative

The differences between customer account technicians and medical representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a customer account technician and a medical representative. Additionally, a customer account technician has an average salary of $88,840, which is higher than the $36,309 average annual salary of a medical representative.

The top three skills for a customer account technician include business development, customer accounts and video products. The most important skills for a medical representative are patients, customer service, and first aid kits.

Customer account technician vs medical representative overview

	Customer Account Technician	Medical Representative
Yearly salary	$88,840	$36,309
Hourly rate	$42.71	$17.46
Growth rate	4%	4%
Number of jobs	64,166	176,481
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 68%
Average age	47	47
Years of experience	2	2

Customer account technician vs medical representative salary

Customer account technicians and medical representatives have different pay scales, as shown below.

	Customer Account Technician	Medical Representative
Average salary	$88,840	$36,309
Salary range	Between $51,000 And $153,000	Between $27,000 And $48,000
Highest paying City	-	Lansing, MI
Highest paying state	-	Michigan
Best paying company	-	Capgemini
Best paying industry	-	Pharmaceutical

Differences between customer account technician and medical representative education

There are a few differences between a customer account technician and a medical representative in terms of educational background:

	Customer Account Technician	Medical Representative
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 68%
Most common major	Criminal Justice	Business
Most common college	SUNY Farmingdale	University of Pennsylvania

Customer account technician vs medical representative demographics

Here are the differences between customer account technicians' and medical representatives' demographics:

	Customer Account Technician	Medical Representative
Average age	47	47
Gender ratio	Male, 44.9% Female, 55.1%	Male, 45.2% Female, 54.8%
Race ratio	Black or African American, 4.0% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.4% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between customer account technician and medical representative duties and responsibilities

Customer account technician example responsibilities.

Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Medical representative example responsibilities.

Achieve market share growth in the psychiatry, cardiovascular, and neurology markets.
Lead the nation in new product introduction of ZAC, an anti hypertension medication.
Manage the sale of pharmaceuticals to treat hypertension, cholesterol, diabetes, depression, women's health and pain/neurological disorders.
Manage specialty sales of psychiatry and other products across Mid-Michigan health-care systems.
Manage products in gastroenterology, cardiology, endocrinology, psychiatry, rheumatology, and OB-GYN categories.
Achieve sales growth objectives by incorporating product/technical knowledge, teamwork, customer and multi-product focus, innovation and creativity.

Customer account technician vs medical representative skills

Common customer account technician skills

Business Development, 88%
Customer Accounts, 4%
Video Products, 2%
Customer Interest, 2%
Inbound Calls, 2%
Payment Arrangements, 1%

Common medical representative skills

Patients, 17%
Customer Service, 13%
First Aid Kits, 9%
Incident Investigations, 9%
CPR, 6%
Medical Terminology, 6%

Customer Account Technician vs. similar jobs

Customer Account Technician related careers

Customer Account Technician related jobs

What similar roles do

Zippia Careers
Sales Industry
Customer Account Technician
Customer Account Technician vs Medical Representative

Updated January 8, 2025

Browse sales jobs