Customer account technician vs pharmaceutical representative

The differences between customer account technicians and pharmaceutical representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a customer account technician and a pharmaceutical representative. Additionally, a customer account technician has an average salary of $88,840, which is higher than the $66,166 average annual salary of a pharmaceutical representative.

The top three skills for a customer account technician include business development, customer accounts and video products. The most important skills for a pharmaceutical representative are pharmaceutical products, territory management, and medical professionals.

Customer account technician vs pharmaceutical representative overview

	Customer Account Technician	Pharmaceutical Representative
Yearly salary	$88,840	$66,166
Hourly rate	$42.71	$31.81
Growth rate	4%	4%
Number of jobs	64,166	51,956
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 80%
Average age	47	47
Years of experience	2	2

Customer account technician vs pharmaceutical representative salary

Customer account technicians and pharmaceutical representatives have different pay scales, as shown below.

	Customer Account Technician	Pharmaceutical Representative
Average salary	$88,840	$66,166
Salary range	Between $51,000 And $153,000	Between $42,000 And $103,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between customer account technician and pharmaceutical representative education

There are a few differences between a customer account technician and a pharmaceutical representative in terms of educational background:

	Customer Account Technician	Pharmaceutical Representative
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 80%
Most common major	Criminal Justice	Business
Most common college	SUNY Farmingdale	University of Pennsylvania

Customer account technician vs pharmaceutical representative demographics

Here are the differences between customer account technicians' and pharmaceutical representatives' demographics:

	Customer Account Technician	Pharmaceutical Representative
Average age	47	47
Gender ratio	Male, 44.9% Female, 55.1%	Male, 44.3% Female, 55.7%
Race ratio	Black or African American, 4.0% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.4% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between customer account technician and pharmaceutical representative duties and responsibilities

Customer account technician example responsibilities.

Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
Educate customers throughout the resolution process, and recommend other XFINITY products and services base on their needs.
Promote the full range of products with focus on video, high -speed internet, phone and XFINITY home services.

Pharmaceutical representative example responsibilities.

Manage and promote cardiovascular and respiratory products to local cardiologist, endocrinologists & allergists.
Manage Santa Rosa/San Francisco territories, marketing and selling respiratory, urology, cardiology to pharmacies and primary care physicians.
Collaborate with institution, cardiology, and diabetes specialists to increase penetration and productivity in hospital and endocrinology.
Complete extensive training in disease states such as hypertension, atherosclerosis, allergy, neurology and pain management.
Promote pharmaceuticals in the anti-microbial, neurology and gastroenterology markets.
Conduct discussions for a new drug for the treatment of hypertension.

Customer account technician vs pharmaceutical representative skills

Common customer account technician skills

Business Development, 88%
Customer Accounts, 4%
Video Products, 2%
Customer Interest, 2%
Inbound Calls, 2%
Payment Arrangements, 1%

Common pharmaceutical representative skills

Pharmaceutical Products, 17%
Territory Management, 13%
Medical Professionals, 7%
Market Share Growth, 6%
Neurology, 5%
Sales Growth, 5%

Customer Account Technician vs. similar jobs

Customer Account Technician related careers

Customer Account Technician related jobs

What similar roles do

Zippia Careers
Sales Industry
Customer Account Technician
Customer Account Technician vs Pharmaceutical Representative

Updated January 8, 2025

Browse sales jobs