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The differences between customer business managers and account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer business manager, becoming an account manager takes usually requires 6-8 years. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $68,535 average annual salary of an account manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for an account manager are customer service, account management, and healthcare.
| Customer Business Manager | Account Manager | |
| Yearly salary | $100,453 | $68,535 |
| Hourly rate | $48.29 | $32.95 |
| Growth rate | 10% | 5% |
| Number of jobs | 147,707 | 152,261 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 70% |
| Average age | 39 | 46 |
| Years of experience | 10 | 8 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.
Customer business managers and account managers have different pay scales, as shown below.
| Customer Business Manager | Account Manager | |
| Average salary | $100,453 | $68,535 |
| Salary range | Between $61,000 And $162,000 | Between $42,000 And $110,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Washington |
| Best paying company | - | NVIDIA |
| Best paying industry | - | Technology |
There are a few differences between a customer business manager and an account manager in terms of educational background:
| Customer Business Manager | Account Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Southern California |
Here are the differences between customer business managers' and account managers' demographics:
| Customer Business Manager | Account Manager | |
| Average age | 39 | 46 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 54.8% Female, 45.2% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |