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The differences between customer business managers and business development sales managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a customer business manager, becoming a business development sales manager takes usually requires 6-8 years. Additionally, a business development sales manager has an average salary of $111,309, which is higher than the $100,453 average annual salary of a customer business manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a business development sales manager are business development, customer service, and CRM.
| Customer Business Manager | Business Development Sales Manager | |
| Yearly salary | $100,453 | $111,309 |
| Hourly rate | $48.29 | $53.51 |
| Growth rate | 10% | 5% |
| Number of jobs | 147,707 | 181,115 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 75% |
| Average age | 39 | 46 |
| Years of experience | 10 | 8 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
A business development sales manager is in charge of securing sales by reaching out to clients through calls, correspondence, or appointments. Their responsibilities often revolve around performing research and analysis to identify new leads and sales opportunities, offering different products and services, and creating proposals and price quotes for potential clients. A business development sales manager may also tailor payment plans, process billing, participate in various marketing initiatives, and produce progress reports. Furthermore, it is essential to ensure customer satisfaction and build positive relationships to strengthen the company's client base.
Customer business managers and business development sales managers have different pay scales, as shown below.
| Customer Business Manager | Business Development Sales Manager | |
| Average salary | $100,453 | $111,309 |
| Salary range | Between $61,000 And $162,000 | Between $68,000 And $179,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Pennsylvania |
| Best paying company | - | Avient |
| Best paying industry | - | Professional |
There are a few differences between a customer business manager and a business development sales manager in terms of educational background:
| Customer Business Manager | Business Development Sales Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 75% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Southern California |
Here are the differences between customer business managers' and business development sales managers' demographics:
| Customer Business Manager | Business Development Sales Manager | |
| Average age | 39 | 46 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 74.3% Female, 25.7% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |