Post job

Customer business manager vs product line manager

The differences between customer business managers and product line managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a product line manager. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $97,237 average annual salary of a product line manager.

The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a product line manager are product management, customer service, and PLM.

Customer business manager vs product line manager overview

Customer Business ManagerProduct Line Manager
Yearly salary$100,453$97,237
Hourly rate$48.29$46.75
Growth rate10%10%
Number of jobs147,707158,908
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 72%
Average age3939
Years of experience1010

What does a customer business manager do?

A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.

What does a product line manager do?

A product line manager is an individual who provides product and market intelligence by increasing the market share of a company. Product line managers must create competitive analysis and interpret market trends so that they can provide recommendations and guidance to the company. They are required to identify target markets and should come up with strategies for market penetration. Product line managers must also monitor the creation and development of new products as well as to measure the success of the products in the market.

Customer business manager vs product line manager salary

Customer business managers and product line managers have different pay scales, as shown below.

Customer Business ManagerProduct Line Manager
Average salary$100,453$97,237
Salary rangeBetween $61,000 And $162,000Between $52,000 And $178,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-ON Semiconductor
Best paying industry-Energy

Differences between customer business manager and product line manager education

There are a few differences between a customer business manager and a product line manager in terms of educational background:

Customer Business ManagerProduct Line Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer business manager vs product line manager demographics

Here are the differences between customer business managers' and product line managers' demographics:

Customer Business ManagerProduct Line Manager
Average age3939
Gender ratioMale, 57.2% Female, 42.8%Male, 78.8% Female, 21.2%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer business manager and product line manager duties and responsibilities

Customer business manager example responsibilities.

  • Manage retail sales force to execute both Unilever and customer shelf and display standards.
  • Leverage shopper marketing resources with leading Hispanic retailer in Houston area to drive incremental sales, while achieving target ROI.
  • Handle 175 SKUs totaling $250 million in POS.
  • Deliver better compliance and trade ROI.
  • Develop and implement new business strategies to drive ROI and profitability.
  • Assist in developing comprehensive call lists that would be leverage by sales team.
  • Show more

Product line manager example responsibilities.

  • Lead Sr. VP staff to define a business partner program.
  • Hire 35 RN's as well to manage Alere business to support their CHF program.
  • Lead cross-functional team in pioneering the application/game download ecosystem with the implementation of Java games and generating significant new revenue stream.
  • Discuss various cloud base and on prem solution options to host the controller software.
  • Utilize SQL to support data-driven analysis and decision processes to inform project prioritization, assess feature effectiveness, and troubleshoot issues.
  • Develop and implement the comprehensive GTM and marketing plans.
  • Show more

Customer business manager vs product line manager skills

Common customer business manager skills
  • Customer Service, 28%
  • Sales Volume, 9%
  • CRM, 7%
  • Category Management, 5%
  • Customer Satisfaction, 5%
  • Account Management, 5%
Common product line manager skills
  • Product Management, 7%
  • Customer Service, 6%
  • PLM, 5%
  • Project Management, 5%
  • Market Research, 4%
  • Market Trends, 4%

Browse executive management jobs