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The differences between customer business managers and product line managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a product line manager. Additionally, a customer business manager has an average salary of $100,453, which is higher than the $97,237 average annual salary of a product line manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a product line manager are product management, customer service, and PLM.
| Customer Business Manager | Product Line Manager | |
| Yearly salary | $100,453 | $97,237 |
| Hourly rate | $48.29 | $46.75 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,707 | 158,908 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 72% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
A product line manager is an individual who provides product and market intelligence by increasing the market share of a company. Product line managers must create competitive analysis and interpret market trends so that they can provide recommendations and guidance to the company. They are required to identify target markets and should come up with strategies for market penetration. Product line managers must also monitor the creation and development of new products as well as to measure the success of the products in the market.
Customer business managers and product line managers have different pay scales, as shown below.
| Customer Business Manager | Product Line Manager | |
| Average salary | $100,453 | $97,237 |
| Salary range | Between $61,000 And $162,000 | Between $52,000 And $178,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | ON Semiconductor |
| Best paying industry | - | Energy |
There are a few differences between a customer business manager and a product line manager in terms of educational background:
| Customer Business Manager | Product Line Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer business managers' and product line managers' demographics:
| Customer Business Manager | Product Line Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 78.8% Female, 21.2% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |