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Customer business manager vs product manager

The differences between customer business managers and product managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a product manager. Additionally, a product manager has an average salary of $111,729, which is higher than the $100,453 average annual salary of a customer business manager.

The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a product manager are product management, QA, and product strategy.

Customer business manager vs product manager overview

Customer Business ManagerProduct Manager
Yearly salary$100,453$111,729
Hourly rate$48.29$53.72
Growth rate10%10%
Number of jobs147,707125,678
Job satisfaction-5
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 72%
Average age3939
Years of experience1010

What does a customer business manager do?

A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.

What does a product manager do?

A product manager is responsible for ensuring product development, providing the best marketing strategies, and effectively handling the sales and marketing team. Product managers' duties include monitoring the market trends and conditions, identifying business opportunities and plan initiatives, and collaborating the product launch process with the appropriate departments. A product manager is also responsible for generating ideas on improving product features, determining timetables and reasonable pricing, and analyzing product sales. A product manager must have excellent strategic and decision-making skills to contribute to its growth and profitability.

Customer business manager vs product manager salary

Customer business managers and product managers have different pay scales, as shown below.

Customer Business ManagerProduct Manager
Average salary$100,453$111,729
Salary rangeBetween $61,000 And $162,000Between $81,000 And $152,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Retail

Differences between customer business manager and product manager education

There are a few differences between a customer business manager and a product manager in terms of educational background:

Customer Business ManagerProduct Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer business manager vs product manager demographics

Here are the differences between customer business managers' and product managers' demographics:

Customer Business ManagerProduct Manager
Average age3939
Gender ratioMale, 57.2% Female, 42.8%Male, 65.3% Female, 34.7%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer business manager and product manager duties and responsibilities

Customer business manager example responsibilities.

  • Manage retail sales force to execute both Unilever and customer shelf and display standards.
  • Leverage shopper marketing resources with leading Hispanic retailer in Houston area to drive incremental sales, while achieving target ROI.
  • Handle 175 SKUs totaling $250 million in POS.
  • Deliver better compliance and trade ROI.
  • Develop and implement new business strategies to drive ROI and profitability.
  • Assist in developing comprehensive call lists that would be leverage by sales team.
  • Show more

Product manager example responsibilities.

  • Lead collaborative efforts within the PMO, vendors, customers, and internal stakeholders.
  • Manage developers accountable for coding, database development, UI implementation, and system architecture.
  • Manage inventory service levels / overstocks /defective inventory and supplier buy-in opportunities to maximize ROI.
  • Lead customization of the company's administrative SaaS software solution by defining features and functionality for internal/external stakeholder teams.
  • Lead weekly meetings between engineering, sales/marketing, and QA departments to facilitate communication, collaboration and resolution of product issues.
  • Handle design and specification of administration system requirements to efficiently manage, operate, and support client API configurations and sessions.
  • Show more

Customer business manager vs product manager skills

Common customer business manager skills
  • Customer Service, 28%
  • Sales Volume, 9%
  • CRM, 7%
  • Category Management, 5%
  • Customer Satisfaction, 5%
  • Account Management, 5%
Common product manager skills
  • Product Management, 11%
  • QA, 5%
  • Product Strategy, 5%
  • Project Management, 4%
  • Market Research, 4%
  • User Stories, 4%

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