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The differences between customer business managers and product managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer business manager and a product manager. Additionally, a product manager has an average salary of $111,729, which is higher than the $100,453 average annual salary of a customer business manager.
The top three skills for a customer business manager include customer service, sales volume and CRM. The most important skills for a product manager are product management, QA, and product strategy.
| Customer Business Manager | Product Manager | |
| Yearly salary | $100,453 | $111,729 |
| Hourly rate | $48.29 | $53.72 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,707 | 125,678 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 72% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer business manager is responsible for handling customer accounts and monitoring business transactions across the organization. Customer business managers identify efficient business solutions to improve the current operational processes and maximize the staff's productivity and performance in delivering high-quality results. They also negotiate contracts with trusted suppliers and vendors for operational resources and inventories. A customer business manager must have excellent communication and problem-solving skills, especially in responding to clients' inquiries and concerns and resolving business complaints.
A product manager is responsible for ensuring product development, providing the best marketing strategies, and effectively handling the sales and marketing team. Product managers' duties include monitoring the market trends and conditions, identifying business opportunities and plan initiatives, and collaborating the product launch process with the appropriate departments. A product manager is also responsible for generating ideas on improving product features, determining timetables and reasonable pricing, and analyzing product sales. A product manager must have excellent strategic and decision-making skills to contribute to its growth and profitability.
Customer business managers and product managers have different pay scales, as shown below.
| Customer Business Manager | Product Manager | |
| Average salary | $100,453 | $111,729 |
| Salary range | Between $61,000 And $162,000 | Between $81,000 And $152,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Meta |
| Best paying industry | - | Retail |
There are a few differences between a customer business manager and a product manager in terms of educational background:
| Customer Business Manager | Product Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer business managers' and product managers' demographics:
| Customer Business Manager | Product Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 65.3% Female, 34.7% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |