Customer care consultant vs customs consultant

The differences between customer care consultants and customs consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer care consultant and a customs consultant. Additionally, a customs consultant has an average salary of $91,772, which is higher than the $58,929 average annual salary of a customer care consultant.

The top three skills for a customer care consultant include home health, patients and healthcare professionals. The most important skills for a customs consultant are digital marketing, client facing, and project management.

Customer care consultant vs customs consultant overview

	Customer Care Consultant	Customs Consultant
Yearly salary	$58,929	$91,772
Hourly rate	$28.33	$44.12
Growth rate	-4%	-4%
Number of jobs	176,015	193,794
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 55%
Average age	40	40
Years of experience	12	12

What does a customer care consultant do?

Customer service consultants are professionals who offer advice and expertise related to customer service to help improve the business performance of an organization. These consultants are required to interact with customers to handle complaints and provide information about the organization's products and services. They must take orders from customers and obtain correct customer information while processing billings and payments from them. Customer service consultants must also listen to the concerns of their customers as well as identify opportunities to up-sell other products and services.

What does a customs consultant do?

A customs consultant specializes in devising strategies to handle and optimize customs procedures, ensuring efficiency in all transactions. As a consultant, it is their responsibility to prepare and process documents, submit customs declarations and other necessary documentation, conduct regular inspections, participate in managing invoices and programs, and track payment of clients. They may also perform clerical tasks such as updating databases, organizing schedules, and arranging appointments. Furthermore, a customs consultant must maintain an active communication line with customs staff, all while implementing the agency's policies and regulations.

Customer care consultant vs customs consultant salary

Customer care consultants and customs consultants have different pay scales, as shown below.

	Customer Care Consultant	Customs Consultant
Average salary	$58,929	$91,772
Salary range	Between $39,000 And $87,000	Between $56,000 And $148,000
Highest paying City	New York, NY	Boston, MA
Highest paying state	New York	Massachusetts
Best paying company	McKinsey & Company Inc	Adobe
Best paying industry	Health Care	-

Differences between customer care consultant and customs consultant education

There are a few differences between a customer care consultant and a customs consultant in terms of educational background:

	Customer Care Consultant	Customs Consultant
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	-	-

Customer care consultant vs customs consultant demographics

Here are the differences between customer care consultants' and customs consultants' demographics:

	Customer Care Consultant	Customs Consultant
Average age	40	40
Gender ratio	Male, 32.2% Female, 67.8%	Male, 44.0% Female, 56.0%
Race ratio	Black or African American, 11.9% Unknown, 5.4% Hispanic or Latino, 19.0% Asian, 6.8% White, 56.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.9% Unknown, 5.7% Hispanic or Latino, 18.7% Asian, 7.5% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer care consultant and customs consultant duties and responsibilities

Customer care consultant example responsibilities.

Maintain responsibility for managing Medicaid RFP development and ensure compliance with governmental Medicaid member and claim relate standards.
Guide patients and families through the procedural data-points necessary for achieving success in all aspects of the post-inpatient/post-treatment re-learning and stabilization process
Monitor ship windows and delivery dates to ensure timely deliveries.
Conduct monthly sales meetings and create PowerPoint presentations for team members.
Support a new call center division for the state fund program Medicaid supplemental plan.
Follow all compliance and Medicare guidelines for admissions and community involvement.

Customs consultant example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Operate programs through the POS system; including money transactions.
Verify insurance eligibility and benefits of patients that are being provide oxygen home and travel units and durable medical equipment.
Design and troubleshoot technical data and processes.
Provide exceptional customer service to customers regarding MetLife products

Customer care consultant vs customs consultant skills

Common customer care consultant skills

Home Health, 22%
Patients, 20%
Healthcare Professionals, 10%
Patient Care, 6%
Phone Calls, 4%
Term Care, 4%

Common customs consultant skills

Digital Marketing, 29%
Client Facing, 8%
Project Management, 7%
CRM, 7%
PowerPoint, 5%
HR, 5%

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Office and Administrative Industry
Customer Care Consultant
Customer Care Consultant vs Customs Consultant

Updated January 8, 2025

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