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The differences between customer development managers and professional development directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a customer development manager and a professional development director. Additionally, a professional development director has an average salary of $100,545, which is higher than the $91,979 average annual salary of a customer development manager.
The top three skills for a customer development manager include customer service, POS and java. The most important skills for a professional development director are professional development, oversight, and adult learning.
| Customer Development Manager | Professional Development Director | |
| Yearly salary | $91,979 | $100,545 |
| Hourly rate | $44.22 | $48.34 |
| Growth rate | 7% | 7% |
| Number of jobs | 90,252 | 103,723 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 64% |
| Average age | 45 | 45 |
| Years of experience | 4 | 4 |
A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.
A professional development director spearheads and develops training services and professional development programs to enhance the skills and abilities of employees in a company, paving the way for career growth. They have the responsibility to set goals and objectives, establish guidelines and timelines, coordinate teams and managers, liaise with external agencies, and oversee procedures from planning to execution. Moreover, as a professional development director, it is essential to lead staff while implementing policies and regulations, developing new ones as needed.
Customer development managers and professional development directors have different pay scales, as shown below.
| Customer Development Manager | Professional Development Director | |
| Average salary | $91,979 | $100,545 |
| Salary range | Between $66,000 And $127,000 | Between $46,000 And $216,000 |
| Highest paying City | Beaverton, OR | San Francisco, CA |
| Highest paying state | Connecticut | Oregon |
| Best paying company | GCP Applied Technologies | Baker McKenzie |
| Best paying industry | Education | - |
There are a few differences between a customer development manager and a professional development director in terms of educational background:
| Customer Development Manager | Professional Development Director | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | Northwestern University | University of Pennsylvania |
Here are the differences between customer development managers' and professional development directors' demographics:
| Customer Development Manager | Professional Development Director | |
| Average age | 45 | 45 |
| Gender ratio | Male, 61.4% Female, 38.6% | Male, 34.2% Female, 65.8% |
| Race ratio | Black or African American, 9.8% Unknown, 5.5% Hispanic or Latino, 16.6% Asian, 4.2% White, 63.3% American Indian and Alaska Native, 0.5% | Black or African American, 11.3% Unknown, 5.5% Hispanic or Latino, 15.9% Asian, 4.1% White, 62.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 18% | 18% |