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Customer marketing manager vs digital marketing manager

The differences between customer marketing managers and digital marketing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer marketing manager and a digital marketing manager. Additionally, a digital marketing manager has an average salary of $99,563, which is higher than the $98,889 average annual salary of a customer marketing manager.

The top three skills for a customer marketing manager include project management, customer satisfaction and digital marketing. The most important skills for a digital marketing manager are digital marketing, google analytics, and email marketing.

Customer marketing manager vs digital marketing manager overview

Customer Marketing ManagerDigital Marketing Manager
Yearly salary$98,889$99,563
Hourly rate$47.54$47.87
Growth rate10%10%
Number of jobs137,846126,137
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 77%
Average age3939
Years of experience1010

What does a customer marketing manager do?

A customer marketing manager focuses on devising strategies for customer satisfaction. One of their primary responsibilities revolves around producing reports and presentations, reaching out to clients through calls and correspondence, building rapport with customers while helping them meet their needs, and maintaining records of all transactions. There are also instances when a marketing manager must discuss products and policies to clients, address issues and concerns, and provide corrective measures. Furthermore, as a manager, it is essential to implement all regulations and standards with the team.

What does a digital marketing manager do?

As the digital marketing manager, you are responsible for managing the various aspects of your company's digital marketing plan and strategy. It is your job to develop, implement, and manage marketing campaigns that promote the company's products and services. Other duties and responsibilities include driving brand awareness, identifying and evaluating new digital technologies, and driving website traffic. You are also expected to drive relevant costumers to improve brand trust and recognition and coordinate with public relations and print marketing teams to ensure consistent and focused marketing objectives.

Customer marketing manager vs digital marketing manager salary

Customer marketing managers and digital marketing managers have different pay scales, as shown below.

Customer Marketing ManagerDigital Marketing Manager
Average salary$98,889$99,563
Salary rangeBetween $70,000 And $138,000Between $71,000 And $138,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyBain & CompanyConrad N. Hilton Foundation
Best paying industryEducation-

Differences between customer marketing manager and digital marketing manager education

There are a few differences between a customer marketing manager and a digital marketing manager in terms of educational background:

Customer Marketing ManagerDigital Marketing Manager
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 77%
Most common majorBusinessMarketing
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer marketing manager vs digital marketing manager demographics

Here are the differences between customer marketing managers' and digital marketing managers' demographics:

Customer Marketing ManagerDigital Marketing Manager
Average age3939
Gender ratioMale, 46.3% Female, 53.7%Male, 56.0% Female, 44.0%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer marketing manager and digital marketing manager duties and responsibilities

Customer marketing manager example responsibilities.

  • Manage event budget and conduct final written analysis of show ROI to determine event quality and future participation.
  • Develop and manage marketing programs and partner integration for industry marketing in government, healthcare and education markets.
  • Represent CRM team steering channel development opportunity and priority increasing web merchandising and email marketing utilization and optimization.
  • Support development of new POS material, coordinating testing and building data blocks on sales performance and brand recognition.
  • Revamp reporting and campaign tracking systems to accurately measure incremental revenue impact and ROI.
  • Streamline lead process and enable more accurate campaign performance analysis by optimizing marketing automation and CRM system.
  • Show more

Digital marketing manager example responsibilities.

  • Manage social media accounts; more than double Instagram & Facebook followers.
  • Manage corporate website, online campaigns for customers, opt-ins, and Intranet.
  • Manage all QA and UAT to ensure all web enhancements meet business requirements.
  • Manage social media strategy for clients, with a primary emphasis on Facebook and banner advertising.
  • Manage online marketing collateral including AdWords, email, banner creative, blogs, twitter, etc.
  • Roll out new web CMS to manage all pages as well as provide additional functionality for content publishers.
  • Show more

Customer marketing manager vs digital marketing manager skills

Common customer marketing manager skills
  • Project Management, 16%
  • Customer Satisfaction, 13%
  • Digital Marketing, 8%
  • Product Line, 8%
  • Marketing Campaigns, 4%
  • CRM, 4%
Common digital marketing manager skills
  • Digital Marketing, 24%
  • Google Analytics, 5%
  • Email Marketing, 5%
  • Marketing Campaigns, 4%
  • Project Management, 3%
  • B Testing, 3%

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