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Customer marketing manager vs marketing account manager

The differences between customer marketing managers and marketing account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer marketing manager and a marketing account manager. Additionally, a customer marketing manager has an average salary of $98,889, which is higher than the $67,983 average annual salary of a marketing account manager.

The top three skills for a customer marketing manager include project management, customer satisfaction and digital marketing. The most important skills for a marketing account manager are digital marketing, project management, and email marketing.

Customer marketing manager vs marketing account manager overview

Customer Marketing ManagerMarketing Account Manager
Yearly salary$98,889$67,983
Hourly rate$47.54$32.68
Growth rate10%10%
Number of jobs137,846163,297
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 78%
Average age3939
Years of experience1010

What does a customer marketing manager do?

A customer marketing manager focuses on devising strategies for customer satisfaction. One of their primary responsibilities revolves around producing reports and presentations, reaching out to clients through calls and correspondence, building rapport with customers while helping them meet their needs, and maintaining records of all transactions. There are also instances when a marketing manager must discuss products and policies to clients, address issues and concerns, and provide corrective measures. Furthermore, as a manager, it is essential to implement all regulations and standards with the team.

What does a marketing account manager do?

A marketing account manager is the point of contact for both accounts and marketing companies. You are responsible for establishing contact with new accounts and maintaining strong relations with existing ones. This role typically requires you to perform a few tasks, including developing marketing plans and strategies to meet the account's needs, ensuring that the implementation of these strategies runs smoothly, and meeting with representatives to update them on the account's status. You may also be tasked to monitor budgets and revenue and explain to clients about cost factors.

Customer marketing manager vs marketing account manager salary

Customer marketing managers and marketing account managers have different pay scales, as shown below.

Customer Marketing ManagerMarketing Account Manager
Average salary$98,889$67,983
Salary rangeBetween $70,000 And $138,000Between $50,000 And $91,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyBain & CompanyAmerican Tower
Best paying industryEducationEnergy

Differences between customer marketing manager and marketing account manager education

There are a few differences between a customer marketing manager and a marketing account manager in terms of educational background:

Customer Marketing ManagerMarketing Account Manager
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer marketing manager vs marketing account manager demographics

Here are the differences between customer marketing managers' and marketing account managers' demographics:

Customer Marketing ManagerMarketing Account Manager
Average age3939
Gender ratioMale, 46.3% Female, 53.7%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer marketing manager and marketing account manager duties and responsibilities

Customer marketing manager example responsibilities.

  • Manage event budget and conduct final written analysis of show ROI to determine event quality and future participation.
  • Develop and manage marketing programs and partner integration for industry marketing in government, healthcare and education markets.
  • Represent CRM team steering channel development opportunity and priority increasing web merchandising and email marketing utilization and optimization.
  • Support development of new POS material, coordinating testing and building data blocks on sales performance and brand recognition.
  • Revamp reporting and campaign tracking systems to accurately measure incremental revenue impact and ROI.
  • Streamline lead process and enable more accurate campaign performance analysis by optimizing marketing automation and CRM system.
  • Show more

Marketing account manager example responsibilities.

  • Plan, manage and implement the Siemens CRM process, and conduct customer calls to close business.
  • Develop and manage marketing programs and partner integration for industry marketing in government, healthcare and education markets.
  • Develop key marketing assets: landing pages, Facebook app, newsletters, segmentation.
  • Create and implement display ad campaigns of $35K+ for Google, LinkedIn, Facebook and WebMD.
  • Facilitate implementation of CRM system that dramatically improve tracking of prospects/leads.
  • Conduct ROI analysis on promotional activities to determine effectiveness for client engagement including web metric programs to measure marketing success.
  • Show more

Customer marketing manager vs marketing account manager skills

Common customer marketing manager skills
  • Project Management, 16%
  • Customer Satisfaction, 13%
  • Digital Marketing, 8%
  • Product Line, 8%
  • Marketing Campaigns, 4%
  • CRM, 4%
Common marketing account manager skills
  • Digital Marketing, 18%
  • Project Management, 8%
  • Email Marketing, 6%
  • Account Management, 5%
  • Marketing Campaigns, 5%
  • Google Analytics, 5%

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