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Customer marketing manager vs sales and marketing manager

The differences between customer marketing managers and sales and marketing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer marketing manager and a sales and marketing manager. Additionally, a customer marketing manager has an average salary of $98,889, which is higher than the $81,953 average annual salary of a sales and marketing manager.

The top three skills for a customer marketing manager include project management, customer satisfaction and digital marketing. The most important skills for a sales and marketing manager are customer service, digital marketing, and customer satisfaction.

Customer marketing manager vs sales and marketing manager overview

Customer Marketing ManagerSales And Marketing Manager
Yearly salary$98,889$81,953
Hourly rate$47.54$39.40
Growth rate10%10%
Number of jobs137,846151,042
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 72%
Average age3939
Years of experience1010

What does a customer marketing manager do?

A customer marketing manager focuses on devising strategies for customer satisfaction. One of their primary responsibilities revolves around producing reports and presentations, reaching out to clients through calls and correspondence, building rapport with customers while helping them meet their needs, and maintaining records of all transactions. There are also instances when a marketing manager must discuss products and policies to clients, address issues and concerns, and provide corrective measures. Furthermore, as a manager, it is essential to implement all regulations and standards with the team.

What does a sales and marketing manager do?

Marketing managers are experts in marketing a product or business. They take charge of a lot of responsibilities in the business. These include the integration of budgets and estimates for marketing campaigns, involvement in negotiations, and collaboration with advertising agencies. It is their job to research and develop marketing opportunities. They perform managerial duties in line with the company's operational goals. Also, they plan and implement new plans for the sales of the company.

Customer marketing manager vs sales and marketing manager salary

Customer marketing managers and sales and marketing managers have different pay scales, as shown below.

Customer Marketing ManagerSales And Marketing Manager
Average salary$98,889$81,953
Salary rangeBetween $70,000 And $138,000Between $43,000 And $154,000
Highest paying CitySan Francisco, CAYonkers, NY
Highest paying stateCaliforniaNew York
Best paying companyBain & CompanyMeta
Best paying industryEducationTechnology

Differences between customer marketing manager and sales and marketing manager education

There are a few differences between a customer marketing manager and a sales and marketing manager in terms of educational background:

Customer Marketing ManagerSales And Marketing Manager
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer marketing manager vs sales and marketing manager demographics

Here are the differences between customer marketing managers' and sales and marketing managers' demographics:

Customer Marketing ManagerSales And Marketing Manager
Average age3939
Gender ratioMale, 46.3% Female, 53.7%Male, 59.8% Female, 40.2%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer marketing manager and sales and marketing manager duties and responsibilities

Customer marketing manager example responsibilities.

  • Manage event budget and conduct final written analysis of show ROI to determine event quality and future participation.
  • Develop and manage marketing programs and partner integration for industry marketing in government, healthcare and education markets.
  • Represent CRM team steering channel development opportunity and priority increasing web merchandising and email marketing utilization and optimization.
  • Support development of new POS material, coordinating testing and building data blocks on sales performance and brand recognition.
  • Revamp reporting and campaign tracking systems to accurately measure incremental revenue impact and ROI.
  • Streamline lead process and enable more accurate campaign performance analysis by optimizing marketing automation and CRM system.
  • Show more

Sales and marketing manager example responsibilities.

  • Qualify leads with Linkedin, Slideshare and Google+, prospect new and define opportunities with existing.
  • Develop and execute strategies that help achieve budget and revenue goals, consistent RevPAR growth, and transient business.
  • Manage proposals, contracts and client relations resulting in increase room nights, ADR, revenues and loyalty to the brand.
  • Review draft and submit RFP responses and manage follow-up communications.
  • Design marketing and advertising collateral, manage company website, SEO and social media
  • Maximize ROI by establishing, executing and managing online advertising and promotional campaigns.
  • Show more

Customer marketing manager vs sales and marketing manager skills

Common customer marketing manager skills
  • Project Management, 16%
  • Customer Satisfaction, 13%
  • Digital Marketing, 8%
  • Product Line, 8%
  • Marketing Campaigns, 4%
  • CRM, 4%
Common sales and marketing manager skills
  • Customer Service, 13%
  • Digital Marketing, 10%
  • Customer Satisfaction, 8%
  • Product Development, 7%
  • B2C, 7%
  • Sales Process, 6%

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