Customer relations manager vs billing manager

Differences between customer relations manager and billing manager duties and responsibilities

Customer relations manager example responsibilities.

• Create, manage, and optimize websites, blogs, social media pages, twitter accounts.
• Work within standing orders to help patients effectively manage their diabetes though medications and other specialty consultations.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Collect and distribute payroll bi-weekly.
• Complete payroll information require to include punch details and other payroll information as needed.
• Develop and cultivate vendor relationships constructing a prefer supplier base internally to be leverage across client base.
Show more

Billing manager example responsibilities.

• Manage, extract, and process EHRs by request.
• Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
• Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
• Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
• Credential providers with Medicare, Medicaid and commercial carriers.
• Approve and post all A/R adjustments via PeopleSoft.
Show more