Customer relations manager vs certified medical technician

The differences between customer relations managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a customer relations manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a customer relations manager has an average salary of $66,782, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a customer relations manager include customer issues, customer relations and customer satisfaction. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Customer relations manager vs certified medical technician overview

	Customer Relations Manager	Certified Medical Technician
Yearly salary	$66,782	$38,859
Hourly rate	$32.11	$18.68
Growth rate	8%	5%
Number of jobs	61,089	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 28%
Average age	42	44
Years of experience	4	12

What does a customer relations manager do?

Customer relations managers focus on maintaining close connections with customers. It is done through marketing strategies that will continue to engage customers daily. Constant communication creates a closeness with customers and, in the end, solidifies trust and confidence in the company's products and services. The role of the customer relations manager is crucial for maintaining a solid customer base for the company. A customer relations manager must have good communication and interpersonal skills.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Customer relations manager vs certified medical technician salary

Customer relations managers and certified medical technicians have different pay scales, as shown below.

	Customer Relations Manager	Certified Medical Technician
Average salary	$66,782	$38,859
Salary range	Between $42,000 And $104,000	Between $28,000 And $53,000
Highest paying City	Pleasanton, CA	Denton, TX
Highest paying state	Nevada	Alaska
Best paying company	Amazon	Favorite Healthcare Staffing
Best paying industry	Automotive	Health Care

Differences between customer relations manager and certified medical technician education

There are a few differences between a customer relations manager and a certified medical technician in terms of educational background:

	Customer Relations Manager	Certified Medical Technician
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	California State University - Bakersfield	University of Connecticut

Customer relations manager vs certified medical technician demographics

Here are the differences between customer relations managers' and certified medical technicians' demographics:

	Customer Relations Manager	Certified Medical Technician
Average age	42	44
Gender ratio	Male, 38.2% Female, 61.8%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.7% American Indian and Alaska Native, 0.4%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	16%	8%

Differences between customer relations manager and certified medical technician duties and responsibilities

Customer relations manager example responsibilities.

Create, manage, and optimize websites, blogs, social media pages, twitter accounts.
Work within standing orders to help patients effectively manage their diabetes though medications and other specialty consultations.
Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
Collect and distribute payroll bi-weekly.
Complete payroll information require to include punch details and other payroll information as needed.
Develop and cultivate vendor relationships constructing a prefer supplier base internally to be leverage across client base.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Customer relations manager vs certified medical technician skills

Common customer relations manager skills

Customer Issues, 15%
Customer Relations, 13%
Customer Satisfaction, 12%
Dealership, 9%
Customer Complaints, 6%
Warranty Claims, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Customer Relations Manager vs Certified Medical Technician

Updated January 8, 2025

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