Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer relationship managers and project coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship manager and a project coordinator. Additionally, a customer relationship manager has an average salary of $78,814, which is higher than the $50,375 average annual salary of a project coordinator.
The top three skills for a customer relationship manager include customer service, customer relationships and CRM. The most important skills for a project coordinator are project management, customer service, and powerpoint.
| Customer Relationship Manager | Project Coordinator | |
| Yearly salary | $78,814 | $50,375 |
| Hourly rate | $37.89 | $24.22 |
| Growth rate | 5% | -8% |
| Number of jobs | 77,430 | 38,743 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A customer relationship manager is in charge of overseeing teams that handle and provide services to a company's key clients. It is their duty to spearhead programs and projects that cater to key clients, ensuring to build positive relationships with them. They must also develop strategies to optimize operations and research new business opportunities. Furthermore, as a customer relationship manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Project coordinators act as the liaising body between different departments involved in a specific project. They are members of the group assigned to work together for special projects or undertakings that will benefit the organization. Project coordinators join meetings of the special committee, from planning to evaluation. They take notes and jot down action plans. They ensure that the committee members assigned to do specific tasks are doing so. They also guarantee project success by ensuring that the people involved in the project are working well together.
Customer relationship managers and project coordinators have different pay scales, as shown below.
| Customer Relationship Manager | Project Coordinator | |
| Average salary | $78,814 | $50,375 |
| Salary range | Between $54,000 And $113,000 | Between $33,000 And $75,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | Washington | New York |
| Best paying company | Amazon | Meta |
| Best paying industry | Technology | Finance |
There are a few differences between a customer relationship manager and a project coordinator in terms of educational background:
| Customer Relationship Manager | Project Coordinator | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between customer relationship managers' and project coordinators' demographics:
| Customer Relationship Manager | Project Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 41.4% Female, 58.6% | Male, 37.7% Female, 62.3% |
| Race ratio | Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.3% Asian, 5.2% White, 60.3% American Indian and Alaska Native, 0.6% | Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |