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The differences between customer sales associates and general sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $29,328 average annual salary of a general sales associate.
The top three skills for a customer sales associate include sales floor, customer satisfaction and customer service. The most important skills for a general sales associate are POS, work ethic, and food preparation.
| Customer Sales Associate | General Sales Associate | |
| Yearly salary | $37,024 | $29,328 |
| Hourly rate | $17.80 | $14.10 |
| Growth rate | -4% | - |
| Number of jobs | 415,981 | 383,009 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 36% |
| Average age | 40 | 41 |
| Years of experience | 12 | - |
A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.
The job of a general sales associate is to provide great customer service and increase the revenue of a business. They sell products and services and help customers find the right product. Depending on the retail store, their responsibilities may involve organizing store shelves, answering customers' questions, ringing up purchases, operating the cash register, and greeting customers. They may also be expected to take full charge of the managing of all financial transactions and balancing drawers.
Customer sales associates and general sales associates have different pay scales, as shown below.
| Customer Sales Associate | General Sales Associate | |
| Average salary | $37,024 | $29,328 |
| Salary range | Between $27,000 And $49,000 | Between $21,000 And $39,000 |
| Highest paying City | Odenton, MD | Washington, DC |
| Highest paying state | Maryland | Hawaii |
| Best paying company | Johnson Controls | Kaufman Dolowich & Voluck |
| Best paying industry | Real Estate | Automotive |
There are a few differences between a customer sales associate and a general sales associate in terms of educational background:
| Customer Sales Associate | General Sales Associate | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer sales associates' and general sales associates' demographics:
| Customer Sales Associate | General Sales Associate | |
| Average age | 40 | 41 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 60.2% Female, 39.8% |
| Race ratio | Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8% | Black or African American, 9.6% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 7.2% White, 58.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |