Customer service supervisor jobs in Anchorage, AK - 169 jobs

Share: share to e-mail Job Title: GreenDrop Floater Pay: $17.75 per hour Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. * We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision. * Company-paid life insurance for extra protection and peace of mind. * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. What you'll be working on: * The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. * The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: * Always greet donors in a friendly manner, in full GreenDrop uniform. * Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. * Assist donors with their donations and help to unload their vehicles. * Wear a tablet holder while recording donor information on the company iPad. * Assist truck driver during donation pick-ups. * Organize donations in the stock room. * Maintain the cleanliness of the site, both inside and outside. * Fill out supply orders to keep the site stocked with the necessary tools for job completion. * Other duties assigned by the manager. * Must be able to be on-site during working hours. * Must be able to perform essential job functions with or without reasonable accommodations. What you have: * Ability to work independently without continuous supervision. * Have an outstanding ability to interact with people. * Strong desire to provide magnificent service. * Able and willing to lift up to 50lbs continuously throughout the day. * Ability to work in outside conditions within the different seasons. * Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. * Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: * Must be at least 18 years of age. FLSA: Hourly Travel: As necessary between sites. Work Type/Location: 2550 E 88th Ave., Anchorage, AK 99507 18344 Eagle River Rd., Eagle River, AK 99577 Savers/GreenDrop is an E-Verify employer Share: share to e-mail

**Job Title: GreenDrop Floater** **Pay: $17.75 per hour** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. _[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]_ **What you can expect:** + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. + We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. **What you get:** Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. **Benefits offerings including:** + Bundled health plans such as medical, Rx, dental and vision. + Company-paid life insurance for extra protection and peace of mind. + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. **What you'll be working on:** + The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. + The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. **Essential Job Functions:** Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. **This includes but is not limited to the following:** + Always greet donors in a friendly manner, in full GreenDrop uniform. + Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. + Assist donors with their donations and help to unload their vehicles. + Wear a tablet holder while recording donor information on the company iPad. + Assist truck driver during donation pick-ups. + Organize donations in the stock room. + Maintain the cleanliness of the site, both inside and outside. + Fill out supply orders to keep the site stocked with the necessary tools for job completion. + Other duties assigned by the manager. + Must be able to be on-site during working hours. + Must be able to perform essential job functions with or without reasonable accommodations. **What you have:** + Ability to work independently without continuous supervision. + Have an outstanding ability to interact with people. + Strong desire to provide magnificent service. + Able and willing to lift up to 50lbs continuously throughout the day. + Ability to work in outside conditions within the different seasons. + Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. + Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. **Minimum Age Requirements:** + Must be at least 18 years of age. **FLSA: Hourly** **Travel: As necessary between sites.** **Work Type/Location:** **2550 E 88th Ave., Anchorage, AK 99507** **18344 Eagle River Rd., Eagle River, AK 99577** Savers/GreenDrop is an E-Verify employer

Description Job Title: GreenDrop Attendant Pay: $17.25 per hour Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision. Company-paid life insurance for extra protection and peace of mind. Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. What you'll be working on: The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: Always greet donors in a friendly manner, in full GreenDrop uniform. Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. Assist donors with their donations and help to unload their vehicles. Wear a tablet holder while recording donor information on the company iPad. Assist truck driver during donation pick-ups. Organize donations in the stock room. Maintain the cleanliness of the site, both inside and outside. Fill out supply orders to keep the site stocked with the necessary tools for job completion. Other duties assigned by the manager. Must be able to be on-site during working hours. Must be able to perform essential job functions with or without reasonable accommodations. What you have: Ability to work independently without continuous supervision. Have an outstanding ability to interact with people. Strong desire to provide magnificent service. Able and willing to lift up to 50lbs continuously throughout the day. Ability to work in outside conditions within the different seasons. Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: Must be at least 18 years of age. FLSA: Hourly Travel: No travel required. Work Type/Location: 2550 E 88th Ave., Anchorage, AK 99507 Savers/GreenDrop is an E-Verify employer

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Signing bonus ROLE DESCRIPTION: As a customer service manager with Andrew Sayer State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at the Anchorage South Store: Store #708231, located at: 401 West International Airport Rd, Suite 1A: Anchorage, AK 99518. This is a Part-Time Role: Pay Starting at $18.00 Hourly. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales

The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/sub-shares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities: Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month. Performs various job duties including but not limited to: Escorting member's to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA. Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks. Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members. Ensures the branch is in balance including the TCR. Identifies and reports any suspicious behavior or suspected fraud activity. Completes all required training and compliance modules. Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats all team members and members with respect Other related duties as assigned. Qualifications: 1 year experience in a similar position and prior loan experience and reaching service and performance goals Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E Comprehensive knowledge of all deposit account products and all services Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system) Proven ability to garner business Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature Capable of working under pressure and with frequent interruptions Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills. Attention to detail. Education: Successful completion of all compliance related coursework NMLS Registered Notary preferred Website: nuvisionfederal.com/careers Benefits: • Medical • Dental • Vision • Life Insurance • Flexible Spending Account • 401(k) Matching • Paid Time Off • Training Provided • Tuition Reimbursement Covid-19 Precaution(s): • Remote Interview Process (some positions vary) • Social Distancing and Mask Guidelines in place

Pay Rate: 22-28/hr based on experience Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer's needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer's folder. At the end of each month, responsible for storing the previous month's files in VRC boxes. Work on special projects as required by the Customer Service Manager or Director of Operations or as needs arise. Requirements Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered. Must have some computer knowledge. Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management. Ability to work with external customers, potential customers, vendors, and suppliers. Able to retain knowledge of services lines, prices, and delivery times. Ability to multi-task, prioritize and manage time effectively. Flexible, spontaneous, and able to deal with the unexpected. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: One (1) years' experience. Knowledge and ability-English and grammar. Pleasant telephone voice/manner. Ability to operate simple office equipment sufficiently to perform the job. Typing skills (preferably 45-55 wpm) with 95 - 100% accuracy. Must have proven customer support experience. Must know 10-key by touch. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

Department Guest Services Employment Type Seasonal - Full Time Location Anchorage Transportation and Guest Services Workplace type Onsite Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

GCI's Customer Service Sales Specialist I will with your support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and play. Provide high quality service and promote GCI's value by proactively acquiring, up selling, cross selling, and retaining customers across applicable product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Customer Focus and Sales: Extensive knowledge of the latest products, coupled with knowledge of the most competitive pricing plans available, utilize exceptional customer service and sales skills to help customers select the best plan and product that will suit their needs. Each interaction allows us to build trust, educate customers, and offer a variety of options and solutions. Will assist customers in a professional manner by providing the ultimate customer experience. Meet and exceed all performance and sales goals/metrics. Identify and act upon opportunities to upsell additional products and services to new and existing customers. Create a first-class customer service experience. Handle all customer service issues in a timely and professional manner. Be enthusiastic and professional with your peers and our customers. Respond to all customer service inquiries about our products and services; communicate effectively when handling customer inquiries/complaints or when communicating with service in other departments. Consult with customers to determine their needs. Training: Remain current and knowledgeable of all GCI products including accessories, service plans, promotions, features, and taxable billing. Attend on-going training on GCI products, services, and applications. Maintain knowledge of competitor's offers and provide feedback to management about the newest competitor pricing and offers. Cross-train within other sub-groups to strengthen network and computer-related technical skills. Remain current regarding latest data/entertainment technology and devices. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Must be able to work well with others under stressful, time restricted conditions, displaying patience and tolerance in order to relay and obtain information and create and maintain positive rapport with customers and co-workers. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent command of the English language required. Multi-language speakers encouraged. Demonstrated ability to listen effectively and verbally communicate information regarding numerous products and procedures provided by GCI for customers and/or interaction with service personnel. Demonstrated ability to accurately log verbally received information in written and electronic format. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Adhere to GCI policies, compliance, and procedures regarding proprietary and customer account information, customer service, product lines/campaigns/promotion, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to use independent decision making to prioritize and handle multiple tasks, and to appropriately solve or escalate problems with a successful resolution. Knowledge of telecommunications industry, products, services, and customer service activities. Technical skills to use technology-based applications such as, Internet, cell phones, or equivalent, and to provision and troubleshoot. Demonstrated knowledge of basic math and accounting with ability to accurately process, reconcile, and electronically track cash transactions and prepare deposit slip information. Ability to use a keyboard and 10-key calculator proficiently. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, Access) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Level Definition Position Title: Customer Service Sales Specialist I Grade: A03 Additional Job Requirements: This is an entry level sales role requiring the ability to understand, comprehend, and resolve basic issues. Works under close supervision and supports peers and management. Role will develop proficiency and understanding of product lines, devices, accessories, and sales goals. Ability to recognize deviation from procedures and confirm with senior staff appropriate next steps. Performs routine work with detailed instructions on assignments. Resolves simple, least sensitive issues concerning customer service/account maintenance. Meets sales goals. Directs more complex problems to senior team. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. ** Minimum of six (6) months general work experience. ** Preferred: Previous experience in customer service and sales. Telecommunications experience. Other telecom industry or job specific certifications. ** Alaska Arctic Region - identified as the towns of Utqiaġvik (Barrow), Bethel, Dillingham, Kotzebue, Nome, Dutch Harbor, and similar towns in the region. High School diploma or equivalent preferred. Must successfully obtain a High School diploma or GED equivalent within one (1) year of employment. Previous work experience preferred. Required at ALL Levels DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring long periods using telephones, computer terminals or the equivalent. Work in a standard retail store setting and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Position requires working a rotating flexible scheduled work schedule up to and including overtime, on-call, and/or additional time on weekends, holidays, evenings, and/or additional time before or after core shift hours and at other GCI retail locations when necessary. Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. Work in a team environment with a diverse group of people and customers. A neat, clean, professional appearance required; must have consistent, reliable attendance by showing up for work as scheduled with a positive enthusiastic attitude required. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

The University of Alaska Anchorage, Division of Campus Services, seeks a Conversion Supervisor to oversee arena conversions of the Alaska Airlines Center (AAC). The AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators in the main arena and is a cornerstone of UAA's Anchorage campus. We're looking for a dynamic leader who can thrive in a fast-paced environment and manage multiple tasks effortlessly. If you're someone who excels at both written and verbal communication, and you're flexible about working beyond the usual 9-to-5-whether that's evenings, weekends, or holidays-then we'd love to hear from you. In this role, you'll be steering the ship and ensuring everything runs smoothly, all while adapting to the needs of a busy and evolving workplace. While performing the essential functions of this job, the employee is often asked to multi-task under time limits. This position requires close attention to detail, and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. While performing the essential functions of the job, the employee frequently operates a computer and other office devices such telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. Minimum Qualifications: Associate's degree and two years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience. Forklift and aerial lift certifications may be required within the first 6 months of employment Experience with facility coordination and direct employee supervision is preferred. Bachelor's degree in business, facility management, or other related field is preferred. FERPA certification or certification completion within 30 days of the job start date. Title IX certification or certification completion within 30 days of the job start date. Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date. Workplace Harassment Prevention certification or certification completion within 30 days of the job start date. Position Details: This position is located on the University of Alaska campus in Anchorage. This is a term-funded, full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. Please attach a cover letter, resume, and contact information for at least three professional references. References must include a current or recent supervisor. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Brandon Mckinney, Operations Manager, at ********************* or ************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Are you interested in being a part of a team that helps to save lives? If that's you, you are in the right place! We offer a competitive salary and our laboratory will be expanding to include Donor Testing and a Reference Service Lab. BLOOD BANK OF ALASKA POSITION DESCRIPTION Position Title: Laboratory Services Manager Department: Product Quality Control Laboratory Reports To: Director of Laboratory Services Position(s) Supervised: Laboratory Technicians POSITION SUMMARY The QC Laboratory Services Manager is responsible, under the general direction of the Director of Laboratory Services for oversight of daily laboratory operations ensuring that laboratory product QC and donor test results meet CLIA, AABB and FDA compliance standards/regulations for the manufacture of blood products. The Laboratory Services Manager is responsible for direct oversight of laboratory personnel. SUPERVISORY KNOWLEDGE, SKILLS AND ABILITIES (Other duties may be assigned) 1. Must be able to work independently with little or no supervision. 2. Must possess good organization skills with the ability to multitask. 3. Documentation must be legible, complete, and accurate. 4. Proficient in Word and Excel or comparable word processing and database/spreadsheet software. 5. Ability to identify needed changes in procedures, practices, goals and direction or structure of the department. Ability to promote and implement these changes effectively in a timely manner. 6. Ability to work with others to achieve departmental and organization goals and objectives. 7. Ability to work effectively to improve the skills of employees by providing clear, specific and helpful performance feedback and effective coaching and mentoring. 8. Ability to act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission. 9. Ability to adapt to various situations, to work effectively with a variety of individuals and groups, to understand and appreciate different and opposing perspectives of an issue, and to adapt ones approach as the requirements of the organization/department change. 10. Ability to motivate employees. 11. Retain subject matter expertise in field or profession ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) 1. Oversee and manage the daily workflow of the laboratory. 2. Maintain competency to perform laboratory processes and procedures to ensure adequate laboratory coverage as needed. Must meet qualifications of MT or MLS. 3. Assist in performance of lot release. 4. Schedule laboratory staff to include on-call schedule and coordination of stem cell laboratory staff coverage. 5. Responsible for completion of performance evaluation and disciplinary review for laboratory staff. Utilize support departments as required. 6. Responsible for competency evaluations of staff. Ensure these are completed in a timely manner. 7. Review of timesheets for applicable staff. Resolve discrepancies in a timely manner. 8. Make employee safety and well-being a priority at all times. 9. Performs investigation and review of occurrences and biological product deviations related to laboratory issues. 10. Develops and makes revisions to laboratory Standard Operating Policies and Procedures as needed. Assigned owner/author in BBA's Blood Establishment Computer System (BECS) for laboratory SOPs. 11. Oversees receipt of TAD, TRALI and BD reports and initial notification of in date product recall/quarantine/discard. Notifies QA and Q & LB of reports. 12. Plans, writes and validates new or revised QC/equipment/maintenance procedures and processes. Works with Laboratory Services Director and appropriate management/project team to coordinate activities. Assigns and oversees validation tasks to laboratory technicians as appropriate. 13. Oversight of laboratory equipment QC and maintenance schedule to ensure that equipment is functioning properly and QC/maintenance is performed on time. Reviews applicable QC and maintenance records. 14. Ensures that proficiency testing for laboratory is ordered, assigned to staff on rotating schedule, performed and submitted on time and records reviewed. 15. Responsible for oversight of blood product quality control assuring that QC activities are performed in a timely manner and meets regulatory requirements for manufacture of blood products. Reviews end of month results and initiates appropriate investigations of nonconforming products. 16. Works as part of the BBA Project Team including applicable laboratory computer software (Mediware) changes as assigned. 17. Acts as BBA liaison for UAA medical laboratory technology student rotations. 18. Interfaces with vendors, contracted service providers and hospital customers as required. Assists Director of Laboratory Services with additional duties as assigned. Ability to adjust to changes in schedule. Position may include extended time and/or weekends. Compliance support duties may include but not limited to: 1. Perform Copyholder responsibilities in BBA's Blood Establishment Computer System (BECS). 2. Assist with validation processes on equipment and procedures as assigned. 3. Work within scope of position to investigate and resolve any problems with procedures or processes. Appropriately notifies and consults with Laboratory Services management and Medical Director of problems. 4. Assist in other departmental compliance related support duties as directed by Laboratory Services management. CUSTOMER INTERACTION Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customers needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional and friendly manner. Demonstrates knowledge and understanding of donor/patient privacy rights. QUALIFICATION REQUIREMENTS To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. GENERAL KNOWLEDGE, SKILLS & ABILITIES Strong interpersonal and communication skills. Act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission. Demonstrate GDP, GLP and GMP. Ability to foster a working environment conducive to excellent customer service. Strict attention to details. Ability to problem solve and use critical thinking to make quality decisions. Knowledge of general safety and quality assurance procedures. Maintain donor and patient confidentiality. Strong writing and computer skills. Ability to instruct and train on a continuous basis. Meet physical demands necessary for effective job performance; must be able to lift heavy boxes (up to 50 lbs.) EDUCATION Bachelors degree in medical technology, medical laboratory, chemical, clinical, physical or biological sciences; or Associate degree in chemical, clinical, physical or biological science or Associates degree in chemical, physical or biological science or medical laboratory with MT/MLS certification. May consider other candidates with previous experience in a similar laboratory environment. EXPERIENCE Previous work experience in a blood bank/donor center laboratory preferred. Lab training or experience, or both both along with at least 2 years supervisory laboratory experience. CERTIFICATES, LICENSES, ETC. MT/MLS or MLT or equivalent certification preferred. WORK ENVIRONMENT Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Standing and walking for prolonged period of time can be required.

We are seeking a Geotechnical Services Manager to lead and grow our Geotechnical Engineering and Materials Testing services in Alaska. This role offers the opportunity to shape technical direction, mentor and develop a high-performing team, and deliver complex geotechnical solutions on projects that directly impact communities across the state. As Geotechnical Services Manager, you will have responsibility for technical excellence, staff development, client relationships, and department performance, while remaining hands-on with challenging geotechnical and construction-related work. This is an ideal role for a geotechnical professional who enjoys both leadership and technical engagement in a fast-paced, collaborative environment. Roles and Responsibilities Lead the Geotechnical Engineering and Materials Testing groups, ensuring technical quality, effective staffing, and on-time delivery Develop proposals, scopes, and cost estimates aligned with resources, risk, and client needs Plan and manage department workload and key project milestones Provide technical leadership through project involvement, deliverable review, and client coordination Recruit, mentor, and develop staff while fostering a strong, collaborative team culture Manage department performance, including utilization, billing, collections, and profitability Identify and manage project risks to support successful outcomes Promote consistent quality standards and continuous improvement HDL's projects span urban, rural, and remote regions throughout Alaska. This role offers exposure to a wide range of geotechnical conditions and project types, with occasional travel to support field work and project teams. It is well-suited for a leader who enjoys hands-on problem solving and the unique challenges of engineering in Alaska. Required Qualifications Licensed Professional Civil Engineer (Alaska PE preferred) Minimum of 10 years of progressive geotechnical engineering experience Bachelor's degree in Civil Engineering (Master's preferred) Strong communication skills and the ability to collaborate effectively with clients and multidisciplinary teams Desired Qualifications Broad geotechnical engineering experience across foundations, slope stability, groundwater, and earthwork materials Experience with arctic and subarctic design conditions Proficiency with subsurface exploration methods, field instrumentation, and geotechnical data interpretation Experience with deep foundations, including pile design and pile testing Knowledge of borrow and quarry source investigations and material handling Familiarity with soil, concrete, and asphalt testing procedures and construction materials testing methodologies Essential Job Functions Lead and oversee geotechnical and geological analyses, including subsurface investigations, data interpretation, and development of design recommendations Manage staff, subconsultants, and supporting studies to ensure coordinated, high-quality technical work Serve as a technical specialist and/or project manager, making decisions on significant engineering procedures and design approaches Plan, manage, and participate in field work for geotechnical and geological studies for public agency and private-sector clients Interface effectively with clients, design teams, agencies, and the public Prepare, review, and approve technical reports, analyses, and design recommendations Critically review testing results, work plans, submittals, pay estimates, schedules, and related project documents Travel throughout Alaska and work onsite with project teams as needed Work Environment This position involves a combination of office and field work. Field assignments require knowledge of construction safety practices, including traffic control and airfield safety procedures. Work may occur outdoors in inclement weather and may require lifting up to 60 pounds unassisted. The role may also involve standing, walking, climbing, kneeling, crouching, and reaching. Office work routinely involves use of standard office equipment such as computers, phones, and photocopiers. About HDL HDL Engineering Consultants, LLC is a full-service, multi-disciplinary firm with a talented team and an unwavering commitment to our core values: integrity, teamwork, quality, respect, and positivity. We provide innovative infrastructure solutions while fostering a culture of collaboration, learning, and professional growth. We offer competitive salaries, excellent benefits, and the opportunity to work on meaningful projects that make a lasting impact on Alaska's communities. If you're passionate about construction and want to contribute to building Alaska, HDL is the place for you. How to Apply Ready to join the HDL team? Visit ***************** to complete our online application. You may also attach your resume and send it to ******************. Equal Opportunity Employer

Job Description RESPONSIBILITIES • Monitors and oversees facility operations for a large biotech site. • Troubleshoots and performs repairs on system issues involving electronic, electrical, pneumatic, hydraulic, and mechanical devices, Johnson Controls Metasys BMS, utility, and water systems. • Supervisor in charge of facility housekeeping staff for second shift. • Generates work orders in SAP, participates in site emergency response and Hazmat activities. Novartis Pharmaceuticals 01 Sep 2005 - 01 May 2014 ENGINEERING TECHNICIAN 1216 5th Avenue New York NY , 10029 OK to contact this employer? - No RESPONSIBILITIES • Repaired, maintained, and calibrated pharmaceutical manufacturing, production and packaging equipment. • Experienced with calibrations, instrumentation, process control systems, Honeywell, Andover, DDC/BMS HVAC systems, USP water systems, Werum Object Management CMMS. • Automation skills in PLCs; Allen Bradley PLC 5, SLC 500, Logix 5000, MicroLogix, CompactLogix, etc. PLCs and PowerFlex drives. • Familiar with pharmaceutical procedures, cGMPs, FDA regulated, clean zone work environments.

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. Attention Commercial Lenders! Our UMed Commercial Lending Team, is seeking an experienced lender to manage its operations and loan production. We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience. Schedule: Monday-Friday, 8:00am-5:00pm and occasional evening or weekend hours GENERAL PURPOSE SUMMARY Oversees the administration, activities, training and development of assigned corporate lending unit; develops and maintains banking relationships, and makes a variety of complex commercial and real estate loans based on considerable lending authority by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provides administrative oversight, advice, and guidance to loan officers in assigned lending unit; develops, coaches, and assists in the development of unit objectives and measuring unit progress toward meeting objectives; analyzes loan requests submitted by subordinate loan officers; approves/denies or recommends approval/denial within lending authority, minimizing exposure to bank losses. * Generates new business and retains multiple loyal relationships for the bank by providing valuable information and services to existing customers, and by establishing new banking relationships with prospective customers using formalized processes and leveraging the bank's official relationship management program and tools; provides team and individual relationship management coaching and guidance for unit employees. * Analyzes existing and prospective customers' banking needs, earnings and financial conditions to determine which bank products are appropriate, and to assess acceptable risk. * Maintains satisfactory lending audits and meets objectives established for unit and individual loan portfolio quality. * Manages existing loan portfolio by monitoring and maintaining credit quality and ensuring timely loan payments collection; modifies or extends loan terms or structure to protect bank's interest when required. * Ensures lending compliance of the unit with bank and/or regulatory procedures, policies, and/or requirements and takes corrective action when non-compliance is identified. * Educates subordinate loan officers on lending procedures, policies, and regulations and provides functional guidance as needed; reviews and recommends improvements to new and existing lending procedures; may assist with the development of new procedures. * Performs other work-related duties as assigned by supervisor. COMPLIANCE EXPECTATIONS * Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads). * Ensure you and your delegates have adequate and current compliance training, and ensure training is completed on time. * Stay up-to-date on relevant laws and regulations. * Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations. * Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information. BUSINESS CONTINUITY RESPONSIBILITIES Maintains and implements operational components of the business units' Business Continuity Plan: conducts periodic tests, cross trains and evaluates delegates' ability to perform critical and essential functions to restore operations. SUPERVISORY RESPONSIBILITIES Manages assigned corporate lending unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and terminating employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and implementing policies and procedures. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: Bachelor's degree in business, accounting, marketing, or finance and six years' commercial, real estate, or consumer lending experience including one year in a management capacity; or eight years' related experience including one year in a management capacity; or equivalent combination of education/training and experience. Preferred: Two years' management experience. OTHER SKILLS and ABILITIES: Word processing and spreadsheet experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required. LANGUAGE SKILLS: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to the prescribed style and format. Ability to effectively present information to senior management, employees assigned to unit, and the public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING SKILLS: Ability to define problems, collect data, establish facts, assess risk, draw valid conclusions, and make decisions based on those conclusions. Ability to interpret an extensive variety of technical instructions in written, mathematical or diagram form and deal with several abstract variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

The Service Assurance Manager II role is critical for the success of our Enterprise line of business, with responsibility for owning customer relationships and proactively managing all aspects of customer specific network performance. The role comes into play with the sale of Managed Services to Alaska Communications' customers and is introduced to customers as their advocate and proactive owner within Alaska Communications of their network performance. Requires significant interaction with various internal groups including Sales, Service Delivery, Network Management, Operations, Engineering, etc. Requires leadership in coordinating and facilitating across these various areas to meet customer needs and is expected to be a strong individual contributor. The Service Assurance Manager II typically performs tasks characterized by greater complexity and sensitivity and having more impact to the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Ensures the accuracy and completeness of appropriate customer information, including services and circuits' inventory, contact and escalation information, Service Level Agreement information, etc. • Acts as customer's advocate within Alaska Communications and is the proactive owner within Communications of the customer's network performance. • Proactively monitors customer specific network performance. • Creates customer facing network performance reports, and ensures that customer facing web portal is updated per requirements or specifications. • Build and lead staff/teams - Hire and lead a team of staff or multiple teams with background and experience in performance development, evaluations, etc. • Manages customer relationships as it relates to proactively managing the services we provide, and responds to customer issues escalating them within ACS on behalf of the customer. • Prepares and delivers professional presentations to customers using various network management and reporting tools. • Works closely with other departments to ensure the most efficient business process from end to end for delivery of Managed Services. • Ensures all service level agreement metrics are measured and reported in a timely manner at the individual customer level. • Manages project level budgets and resources as well as vendor and internal resources for project execution. • Mentor and coach individuals or teams, develop skills, identify developmental opportunities and invest in building high performing teams. • Other duties as assigned. Education: Bachelor's degree in Engineering (BSE), Business or a closely related field. Degree requirement may be substituted for experience on a year-for-year basis. Experience: Six (6) years of applicable experience. Experience delivering Managed Services to Customers, including driving proactive management approach designed to seek out win-win opportunities for the Customer and Alaska Communications. Experience in documenting processes used in all aspects of Managed Services. Experience in support of business development, sales, product line management, and marketing organizations, customer and executive presentations, and RFP responses. Experience in proactive performance management of communication networks including proactive network performance analysis, customer network performance reporting, configuration management, and web portal services. Equivalent education and training may be substituted for experience on a year to year basis.

Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 501 E Dimond Blvd, Anchorage, AK 99515 Share: share to e-mail

Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 5437 E Northern Lights Blvd, Anchorage, AK 99508 \#ZR

Description Job Title: GreenDrop Attedant Pay: $17.25 per hour Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision. Company-paid life insurance for extra protection and peace of mind. Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. What you'll be working on: The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: Always greet donors in a friendly manner, in full GreenDrop uniform. Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. Assist donors with their donations and help to unload their vehicles. Wear a tablet holder while recording donor information on the company iPad. Assist truck driver during donation pick-ups. Organize donations in the stock room. Maintain the cleanliness of the site, both inside and outside. Fill out supply orders to keep the site stocked with the necessary tools for job completion. Other duties assigned by the manager. Must be able to be on-site during working hours. Must be able to perform essential job functions with or without reasonable accommodations. What you have: Ability to work independently without continuous supervision. Have an outstanding ability to interact with people. Strong desire to provide magnificent service. Able and willing to lift up to 50lbs continuously throughout the day. Ability to work in outside conditions within the different seasons. Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: Must be at least 18 years of age. FLSA: Hourly Travel: No travel required. Work Type/Location: 8151 E Palmer-Wasilla Hwy, Palmer, AK 99645 Savers/GreenDrop is an E-Verify employer

The Service Assurance Manager II role is critical for the success of our Enterprise line of business, with responsibility for owning customer relationships and proactively managing all aspects of customer specific network performance. The role comes into play with the sale of Managed Services to Alaska Communications' customers and is introduced to customers as their advocate and proactive owner within Alaska Communications of their network performance. Requires significant interaction with various internal groups including Sales, Service Delivery, Network Management, Operations, Engineering, etc. Requires leadership in coordinating and facilitating across these various areas to meet customer needs and is expected to be a strong individual contributor. The Service Assurance Manager II typically performs tasks characterized by greater complexity and sensitivity and having more impact to the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) * Ensures the accuracy and completeness of appropriate customer information, including services and circuits' inventory, contact and escalation information, Service Level Agreement information, etc. * Acts as customer's advocate within Alaska Communications and is the proactive owner within Communications of the customer's network performance. * Proactively monitors customer specific network performance. * Creates customer facing network performance reports, and ensures that customer facing web portal is updated per requirements or specifications. * Build and lead staff/teams - Hire and lead a team of staff or multiple teams with background and experience in performance development, evaluations, etc. * Manages customer relationships as it relates to proactively managing the services we provide, and responds to customer issues escalating them within ACS on behalf of the customer. * Prepares and delivers professional presentations to customers using various network management and reporting tools. * Works closely with other departments to ensure the most efficient business process from end to end for delivery of Managed Services. * Ensures all service level agreement metrics are measured and reported in a timely manner at the individual customer level. * Manages project level budgets and resources as well as vendor and internal resources for project execution. * Mentor and coach individuals or teams, develop skills, identify developmental opportunities and invest in building high performing teams. * Other duties as assigned. Education: Bachelor's degree in Engineering (BSE), Business or a closely related field. Degree requirement may be substituted for experience on a year-for-year basis. Experience: Six (6) years of applicable experience. Experience delivering Managed Services to Customers, including driving proactive management approach designed to seek out win-win opportunities for the Customer and Alaska Communications. Experience in documenting processes used in all aspects of Managed Services. Experience in support of business development, sales, product line management, and marketing organizations, customer and executive presentations, and RFP responses. Experience in proactive performance management of communication networks including proactive network performance analysis, customer network performance reporting, configuration management, and web portal services. Equivalent education and training may be substituted for experience on a year to year basis.