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Customer service supervisor jobs in Joplin, MO - 246 jobs

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  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service supervisor job in Joplin, MO

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25-45 hourly 60d+ ago
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  • Customer Experience Lead-Northpark

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Joplin, MO

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 10d ago
  • Customer Enrollment Associate In Office

    The Nuckolls Agency

    Customer service supervisor job in Neosho, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 8d ago
  • Customer Service Associate I

    Dollar Tree 4.4company rating

    Customer service supervisor job in Neosho, MO

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 3201 Lusk Dr.,Neosho,Missouri 64850-2028 00858 Dollar Tree
    $24k-29k yearly est. 36d ago
  • Relationship Specialist - Springfield, MO

    Openlane, Inc.

    Customer service supervisor job in Joplin, MO

    Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: **************************** AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ******************************** AFC's Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers. We're Looking For: We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles. Where You'll Work: The ideal candidate will reside within the Springfield, MO market and travel within their assigned territory. You Are: * Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. * Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. * Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. * Dedicated. you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team. You Will: * Use critical thinking to assess business and risk situations and make decisions with little oversight. * Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. * Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships. * Manage, service, and balance risk on customer accounts * Manage existing accounts and drive new growth opportunities. * Embrace our culture of supporting others' success as they grow in their role. Must Have's: * A minimum of three to five years of experience in customer-facing, sales, or sales support roles. * A valid driver's license with reliable and dedicated transportation. * Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base. * Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt. * Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues. * A strong understanding of portfolio management, risk, and new business development. * Ability to work independently and autonomously when needed as well as part of a team. * Ability to use and understand technology required for your position such as mobile applications and software. * High level of accountability towards local goals and business targets. Nice to Have's: * Previous auto industry or financial services experience * Experience with Google Workspace, Salesforce, Tableau What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
    $34k-62k yearly est. Auto-Apply 60d+ ago
  • Manager, Voice of the Customer Insights

    Liberty Utilities 3.7company rating

    Customer service supervisor job in Joplin, MO

    LU Service Corp. Joplin, MO, US, 64801 Paw Paw, IL, US, 61353 Willard, MO, US, 65781 Branson, MO, US, 65616 Reeds, MO, US, 65737 Caruthersville, MO, US, 63830-1133 Sea Cliff, NY, US, 11579-1926 Stockton, MO, US, 65785 Fall River, MA, US, 02720 Downey, CA, US, 90241 Republic, MO, US, 65738 White Hall, AR, US, 71602 Mayer, AZ, US, 86333 Pine Bluff, AR, US, 71601 Joplin, MO, US, 64801 Gold Canyon, AZ, US, 85118 Blackstone, MA, US, 01504-2215 Massena, NY, US, 13662 Deerfield, MI, US, 48445 Bolivar, MO, US, 65613 Chillicothe, MO, US, 64601 Hayhurst, TX, US, 79770 Keokuk, IA, US, 52632 Greenfield, MO, US, 65661 Saint-Gédéon, Quebec, CA, G0W 2P0 Joplin, MO, US, 64801 Jackson, MO, US, 63755-0268 Concord, NH, US, 03301 Metropolis, IL, US, 62960 Bryson, TX, US, 76427 Westover, MD, US, 21871 Malden, MO, US, 63863 Asbury, MO, US, 64832 Ozark, MO, US, 65721 LaRussell, MO, US, 64862 Quincy, OH, US, 43343 Sanger, CA, US, 93657-0397 Commerce, OK, US, 74339 Litchfield Park, AZ, US, 85340 Hannibal, MO, US, 63401 Charlestown, NH, US, 03603 Princess Anne, MD, US, 21853 Carefree, AZ, US, 85377 Hawkins, TX, US, 75765 Oakville, ON, CA, L6J 2X1 Mountain Lake, MN, US, 56159 Rice Lake, WI, US, 54868 St. Hyacinthe, Quebec, CA, J2S 5N8 Tyler, TX, US, 75703 Gold Canyon, AZ, US, 85118 Taft, CA, US, 93268 Harrisburg, IL, US, 62946 Herbert, SK, CA, S0H 2A0 Cochrane, ON, CA, P0L 1C0 Strafford, MO, US, 65757 Salem, NH, US, 03079 Clinton, MO, US, 64735 Butler, MO, US, 64730-0209 Aurora, MO, US, 65605 Joplin, MO, US, 64804 Minonk, IL, US, 61760 Platte City, MO, US, 64079 Ste. Catherine, Quebec, CA, J5C 1L9 St-Damase, Quebec, CA, G0J 2J0 Merrick, NY, US, 11566 St. Raphael, Quebec, CA, G0R 4C0 Forsyth, MO, US, 65653 Sedalia, MO, US, 65301 Ashland, KY, US, 41101 BM, HM 07 Ozark, MO, US, 65721 Surprise, AZ, US, 85387 Keene, NH, US, 03431 Granby, MO, US, 64844 Donnacona, Quebec, CA, G3M 1B5 Nevada, MO, US, 64772 Lockwood, MO, US, 65682 Girard, IL, US, 62640 Baxter Springs, KS, US, 66713 Riverton, KS, US, 66770 Riviere-du-Loup, Quebec, CA, G5R 5B7 Apple Valley, CA, US, 92308 Caribou, ME, US, 04736 Concord, NH, US, 03301 Rawdon, Quebec, CA, J0K 1S0 Hooksett, NH, US, 03010 Concord, NH, US, 03301 Bolivar, MO, US, 65613 Windsor Locks, CT, US, 06096-2335 Dorchester, WI, US, 54225 Tinker, New Brunswick, CA, E7H 5A8 Hollister, MO, US, 65672 Fall River, MA, US, 02721 Vandalia, IL, US, 62471 Lebanon, NH, US, 03766-2637 Tilton, NH, US, 03276 Elk Mound, WI, US, 54739 Tahoe Vista, CA, US, 96148 Buffalo, MO, US, 65622 Mont-Laurier, Quebec, CA, J9L 2A2 Tyrone, PA, US, 16686 Massena, NY, US, 13662 Gloucester, VA, US, 23061 Columbus, GA, US, 31901 Manchester, NH, US, 03101 Ozark, MO, US, 65721 Asbury, MO, US, 64832 Alma Center, WI, US, 54611 Fredericton, New Brunswick, CA, E3B 7G5 Newburgh, NY, US, 12550 Baxter Springs, KS, US, 66713 Lynch Station, VA, US, 24571 Seneca, MO, US, 64865 Noel, MO, US, 64854 Nashua, NH, US, 03060 Nixa, MO, US, 65714-7969 Pierce City, MO, US, 65723 Sierra Vista, AZ, US, 85635 Galesburg, KS, US, 66740 Columbus, OH, US, 43004 Anderson, MO, US, 64851 Londonderry, NH, US, 03053 Henrietta, MO, US, 64036 Fall River, MA, US, 02724 Kirksville, MO, US, 63501 Cornwall, ON, CA, K6H 5R6 Hewlett, NY, US, 11557 Goodyear, AZ, US, 85395 Saint John, New Brunswick, CA, E2K 2Y6 Moncton, New Brunswick, CA, E1E 3R8 Gravette, AR, US, 72736 Ash Grove, MO, US, 65604 Neosho, MO, US, 64850 Sardinia, OH, US, 45171 Humansville, MO, US, 65674 Ste. Brigitte des Saults, Quebec, CA, J0C 1E0 Marshall, MO, US, 65340 Columbus, KS, US, 66725 Goodyear, AZ, US, 85338 Pine Bluff, AR, US, 71601 Billings, MO, US, 65610 Sheridan, IL, US, 60551 Rio Rico, AZ, US, 85648 Sikeston, MO, US, 63801 Laforce, Quebec, CA, J0Z 2J0 Maryville, MO, US, 64468 Red Deer, AB, CA, T4G 0K1 Joplin, MO, US, 64804 Webb City, MO, US, 64870 Gainesville, GA, US, 30501 South Lake Tahoe, CA, US, 96150 Fall River, MA, US, 02721 Ogdensburg, NY, US, 13669 Oakville, ON, CA, L6J 2X1 Salem, NH, US, 03079 St. Leon, MB, CA, R0G 2E0 Londonderry, NH, US, 03053 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. Purpose The Manager of Voice of the Customer is responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program. This program will ensure Liberty understands the sentiment of our customers and continuously improves on pain points and removes operational inefficiencies. In the long-term the Manager of Voice of the Customer establishes as robust market research portfolio that uses data for insights. Business leaders across Liberty will be working with the VOC team to turn insights into tangible outcomes. This role bridges the gap between in-house research and industry benchmarking. The Manager will guide a team of analysts and brief Leadership on appropriate Key Performance Indicators suitable for a pure play utility in Water, Gas and Electricity. They collaborate with internal and external stakeholders to deliver customer-centric, and cost-effective utility services. Accountabilities * Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes customer feedback through surveying and feedback programs * Recommend and implement process improvements based on data insights. * Support the Manager of Data Analytics and Manager Voice of Customer with process design and workshops to jointly improve Liberty's Customer Excellence. * Jointly develop long-term plans for business transformation, technology adoption, and workforce optimization. * Lead and mentor Analysts. * Work with cross-functional teams to analyze operational data for trend identification, inefficiencies, and opportunities. * Stay informed on industry trends and regulatory changes. * Conduct external research using market research standards * Identify opportunities, design and plan operational strategies aligned with organizational goals. * Brief cross-functional team members on Customer sentiments to improve service reliability, cost efficiency, and customer satisfaction. * Collaborate with internal and external stakeholders * Provide data-driven updates to leadership regarding improvement initiatives, results, and recommendations. * Identify opportunities to improve Customer Excellence, implement industry best practices, and KPI's. Education and Experience * Bachelor's degree in Business, Operations, or a related field (or equivalent experience). * Prior experience associated with market research and customer feedback programs, operational experience is an asset * 5+years of experience in a large-scale utility or regulated industry contact center environment. * 3+years management experience. * Strong proficiency in market research, certifications are an asset. What We Offer As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes: * Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one * Annual bonus and merit increase eligibility * Life insurance, and short-term & long-term disability * Employee Stock Purchase Program * Free Employee Assistance Program & Headspace account * 3 weeks of vacation, 5 sick days, 12 paid company holidays, & 3 paid volunteer days * Tuition reimbursement, professional development opportunities, & reimbursement for certification costs * Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life. Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model. We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities. Nearest Major Market: Joplin
    $31k-52k yearly est. 60d+ ago
  • Customer Service Associate I

    Family Dollar 4.4company rating

    Customer service supervisor job in Afton, OK

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 55785 E. Hwy 85a,Afton,Oklahoma 74331 33218 Family Dollar
    $26k-30k yearly est. 60d+ ago
  • Service & Engagement Team Leader

    Target 4.5company rating

    Customer service supervisor job in Joplin, MO

    The pay range per hour is $20.25 - $34.45 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a** **career. The role of a Service and** **Engagement Team Leader can provide you with the** **skills and experience of** **:** + Guest service fundamentals,experience building a guest first team culture and driving loyalty programs + Guest engagement; problem solving and resolution + Retail business fundamentalsincluding: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies + Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals + Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent **As a** **Service and Engagement Team Leader, no** **two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. + Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service,resolution, driving loyalty and cleanliness standards. + Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. + Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload,to deliver on store sales goals,guest engagement and troubleshoot opportunity areas as needed throughout the day. + Support Target Loyalty Programs to ensure your team caneducate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience. + Support your direct leaderbyfollowing-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences. + Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path. + Personalize recognition and appreciationof your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture. + With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors. + Quickly respond to anyconcerns with aguests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues. + Ensureyour teammembers stay up-to-date on upcoming major promotions, brand launches and events. + Evaluate candidates for open positions and develop a guest-centric team. + Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts,holidays and weekends). + Support and enableteam membersto deliver pick up and drive uporders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed. + Demonstrate a culture of ethical conductand compliance; lead team to work in the same way and hold others accountable to this commitment. + Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. + Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks. + Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. + Lead by thanking guests and let them know we're happy they chose to shop at Target. + Model the execution of physical security processes in order to enhance the instore security culture. + Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices + If applicable, as a key carrier, follow all safe and secure training and processes. + Address all store emergency and compliance needs. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This m** **ay** **be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is** **that we have some amazing training that will help teach you everything you need to know to be a** **Service and Engagement** **Team** **Lead** **er** **.** **But** **,** **there are a few skills you should have from the get-go:** + High school diploma or equivalent + Must be at least 18 years of age or older + Previous retail experience preferred, but not required + Lead and hold others accountable + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a team + Manage workload and prioritize tasks independently and with a team + Welcoming and helpful attitude + Effective communication skills + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Access all areas of the building to respond to guest or team member issues + Interpret instructions, reports and information + Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others + Climb up and down ladders as needed + Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $20.3-34.5 hourly 13d ago
  • Customer Care Specialist-I

    Sparklight

    Customer service supervisor job in Joplin, MO

    Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. Drive Revenue: Secure new and incremental revenue by promoting our products and services. Educate & Assist: Guide customers on using our products and help them navigate our services. Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! Skills: Outstanding communication, solid data entry, and computer skills. Knowledge: Eager to learn about our products and stay up to date with what we offer. Pay Rate: Hourly rate of $13.75-$15.50. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
    $13.8-15.5 hourly Auto-Apply 60d+ ago
  • Service Advisor

    Jay Hatfield Motorsports-Joplin

    Customer service supervisor job in Joplin, MO

    Jay Hatfield service department is growing and in need of another Service Advisor to help keep up with the fast pace, daily demands of our great customers. As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. BENEFITS Medical and Dental 401K Plan with Matching Paid Personal Days Paid Vacation 6 Paid Holidays Longevity Bonuses Birthday off Paid Referral Bonus Program Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Answer the phones, schedule customer service appointments Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Valid DL Willing to submit to a pre-employment drug screen (THC not tested for pre-employment) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-58k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Mike Carpino Ford

    Customer service supervisor job in Pittsburg, KS

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $34k-58k yearly est. Auto-Apply 22d ago
  • Service Advisor

    Premier Truck Group

    Customer service supervisor job in Neosho, MO

    We are so excited you are interested in our Service Advisor opportunity! Premier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up to date with practices that support today's changing environment. Must have at least one shot of Covid-19 vaccine at commencement of employment. Winners Work Here! Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with nearly 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including: Employee Discounts Medical, Dental, and Vision Insurance Life Insurance Employee Assistance Programs Paid Holidays and Paid Time Off 401k Plan with Employer Match Training Work-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Service Advisor Responsibilities : Responsible for greeting customers coming into the service department for all service needs Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders Open Repair Orders and close Repair Orders in times of customer/service overflow Assist the Shop Supervisor'(s) in the assignment of service technicians to specific service jobs. Monitor job progress and keep customer updated Assist service technicians in identifying opportunities to Up-Sell Report all customer complaints to the Service Manager and/or the Assistant Service Manager Inspect each departing job for quality and cleanliness Finalizes paperwork upon completion of work and at end of shift Check all cash schedules daily Assist Shop Supervisor daily. Serve as relief for all Shop Supervisor vacations, etc. Promote good housekeeping and safe work practices Perform all other duties as assigned Service Advisor Requirements: Education A high school diploma or GED is required. Experience Minimum of 2 years' experience in Customer Service Relations, vehicle environment and employee supervision is preferred, but not mandatory. Licenses or Certificates A valid driver's license is required. *Premier Truck Group is an Equal Opportunity Employer* IND-SERVICE
    $34k-59k yearly est. 60d+ ago
  • HVAC Service Manager

    Paschal Air, Plumbing & Electric

    Customer service supervisor job in Joplin, MO

    We are looking for a HVAC Service Manager to join our team! A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal provides the tools you need to succeed, both in your career, and in other aspects of your own life. We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it! What you'll love about working for us : Paid Time Off your first year of employment Paid Holidays Medical, vision, dental, life, accident, and disability insurance Retirement savings with a company match Company paid life insurance Tuition/training reimbursement What you'll be doing: Oversee the company's HVAC Field Service Supervisors and HVAC Field Technicians. Responsible for interviewing, hiring, coaching, counseling, discipline, and training. Lead and develop employees by motivating the team to work at their maximum productivity. Ensure performance management, coaching, and development of team members through established HR processes and disciplinary actions. Research and resolve customer issues and complaints to ensure customer satisfaction. Monitor procedures to ensure high level of customer satisfaction through timely and effective communications with staff. Ensure field technicians understand and execute three-point customer contact for service/maintenance calls, how to perform data entry, phone set-up and transfer of information. Maintain a safe and healthy work environment by following and enforcing standards, procedures, and complying with regulations. Build trust and rapport with coworkers to foster an environment of teamwork and support of the company culture. All other duties as assigned. Successful Candidate Must Possess the Following Qualifications: Desire to be part of a winning team Possession of a valid driver's license and good driving record. Have great customer service. Be a leader and mentor to others. Possess the ability to grow and train a team. Have a servant's mentality. Be motivated with a desire to win. Possession of a valid driver's license and good driving record. Possess great mechanical aptitude. Strong ability to read and understand technical instructions. Good written and verbal communication skills. Ability to create concise yet informative service performance and other technical notes in a shared environment. Strong knowledge of equipment, tools and methods commonly applied in repairing air conditioning and heating equipment. Knowledge of principles of operation of HVAC systems and safety practices. Accurate diagnostics ability. Excellent ability to explain technical information to clients. Computer knowledge and the ability to apply the necessary software tools, such as time keeping, customer billing and applying credit card payments. Ability to attract, hire, train and retain field technicians. Previous supervisory experience preferred. Applicable HVAC licensures by an accredited institution in accordance with varying state requirements. Previous HVAC installation experience. This position is considered a safety sensitive position, successful completion of a preemployment drug screen and background check is required. Paschal Heating and Air Conditioning Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Heating and Air Conditioning Co., Inc. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.
    $46k-76k yearly est. Auto-Apply 19d ago
  • Service Manager

    Heritage Tractor 3.6company rating

    Customer service supervisor job in Anderson, MO

    Purpose: The Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time. The primary job of the Service Manager is to keep the pipeline filled with work. The Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual will coordinate activities and cooperate with other departments of the dealership to best serve the needs of the customer and employees. They will supervise technicians and ensure an excellent customer experience. Responsibilities: Keep the pipeline filled with work, manage customer experience to exceed benchmarks Execute consistent HTI service department processes to ensure high productivity, efficiency, revenue recovery, expense control, and an outstanding customer experience Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge. Schedules and maintains mass channel relationships Responsible for creation of a professionally prepared invoice by using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing Review work order segments and ensure they include correct parts Verifies pick-up and delivery charges are properly charged per HTI requirements Fields internal and external customer inquiries to the service department Maintains service department filing and records related to equipment manuals Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required. Manage work in Process (WIP) to less than 5% of total service sales Monitor technician progress on jobs and engages other resources to improve job efficiency Work with transportation department to maintain vehicle maintenance files in accordance with DOT regulations Prepare and conduct performance reviews with technicians Maintain a positive and professional working relationship with peers and management. Support personnel with a constant commitment to teamwork and exemplary customer service Qualifications Experience, Education, Skills and Knowledge: Basic knowledge of accounting practices Ability to use standard John Deere applications, Microsoft Office, and internet functions Knowledge of office procedures General understanding of mechanical/technical terms is preferred High School diploma or equivalent experience Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse Physical requirements include lifting at least 10 lbs.
    $45k-74k yearly est. 13d ago
  • Customer Care Specialist-I

    Cable One Inc. 4.9company rating

    Customer service supervisor job in Joplin, MO

    Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. Drive Revenue: Secure new and incremental revenue by promoting our products and services. Educate & Assist: Guide customers on using our products and help them navigate our services. Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! Skills: Outstanding communication, solid data entry, and computer skills. Knowledge: Eager to learn about our products and stay up to date with what we offer. Pay Rate: Hourly rate of $13.75-$15.50. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
    $13.8-15.5 hourly 2d ago
  • Finance Team Supervisor with Mentorship

    Banderman Wealth Management

    Customer service supervisor job in Joplin, MO

    The Mallett Region of Modern Woodmen of America (MWA for short) is actively looking for a Managing Partner to spearhead the development and leadership of a team of financial representatives in Wichita KS, Kansas City, Southeast KS,Tulsa OK and Oklahoma City OK. If you possess a Series 26 (or 24) License (if not, a minimum qualification is evidence of your completed SIE certification or Life Insurance License) and harbor a strong desire to lead and foster a team, then this opportunity could be an excellent match worth exploring! We are willing to consider a significant investment to support the transition of the right individual to fill this role and invest in their growth. Discover Modern Woodmen's impact in Your community, follow this link: ************************************************************** this link to learn more about our Region: *************************************** Let's start with an introduction to some of our local leadership: Gregory D. Mallett, Regional Director/Investment Advisor Representative Prior Experience: Before Modern Woodmen, Gregory was a Journeyman Electrician in Little Rock, Arkansas. Time with MWA: 35 years as of July 1st. Outside of Work: Passionate about faith and family. Enjoys playing golf, hunting, fishing, and playing the guitar. About: Serves as President of the NAFIC (National Association of Fraternal Insurance Counselors) and as a board member of Soul Care with his wife, a ministry out of Liberty, Missouri, that supports pastors and church leaders and their families. Valerie Welker, Financial Representative Prior Experience: Former college swimmer at Virginia Tech. Time with MWA: 7 years. Outside of Work: Loves to travel the world, passionate about Girl Scouts and giving back to the community. Bryant Brown, Managing Partner & Investment Advisor Prior Experience: Played college tennis at Southern Nazarene University. Time with MWA: 20+ years. Outside of Work: Focuses on family, church, and tennis. Enjoys the outdoors, riding motorcycles, and playing tennis. Has three children, with one in college. Layton, Managing Partner & Investment Advisor Prior Experience: Started right out of college. Founded and sold an options trading blog before transitioning into financial services. Holds a BBA in Finance from the University of Central Arkansas. Time with MWA: 3 years. Outside of Work: Married, loves golfing, hunting, and spending time with family. A huge Arkansas Razorback fan. Carson Wooster, Financial Representative & Investment Advisor Prior Experience: Played college soccer and graduated from Oklahoma State, a huge Cowboys fan. Time with MWA: Over 20 years. Outside of Work: Lives in Edmond, OK. Has three daughters and enjoys hunting and fishing. About Modern Woodmen of America:Founded in 1883 by Joseph Cullen Root, Modern Woodmen of America is the nation's third-largest fraternal benefit society in terms of assets. The organization is rooted in the concept of fraternalism, combining business with giving back to the community. With over 700,000 members, Modern Woodmen is dedicated to providing financial security, promoting quality family life, and making a positive impact in local communities. Key Responsibilities: Serve members' financial needs by providing tailored financial solutions. Exemplify leadership in the community through active involvement and engagement. Drive the growth of the local office by recruiting, training, and developing financial representatives. Build and nurture a high-performing team to contribute to the success of Modern Woodmen. Qualifications: Minimum of a Life Insurance License and/or SIE Certification (one or both required) Series 26 (or 24) License (preferred) Leadership skills and effective communication ability Unique Fraternal Component:Modern Woodmen's fraternal component sets it apart in the financial services industry. The organization gives back at a local level, matching funds to support community initiatives. Members of Modern Woodmen are more than clientsthey are part of a community that makes a tangible impact through both time and financial contributions. Benefits: Competitive compensation range Opportunity for personal and professional growth Fraternal programs and activities to enhance quality family life Involvement in local volunteer projects and community impact Supportive and open communication culture Training and Development:New Managing Partners receive comprehensive training through Modern Woodmen University and have opportunities for both in-person and Zoom leadership training sessions. Following foundational training, the local team is committed to providing extensive field and office support to new Managing Partners. This hands-on approach continues until the MP achieves self-sufficiency in both skills and development. Upward Mobility:Managing Partners have the potential to advance their careers and grow their own teams at their own pace. The organization actively encourages upward mobility and offers abundant opportunities for career advancement that are unique in the industry. Next Steps:Provide detailed insights in your application to facilitate a comprehensive evaluation. If your application aligns with our interests, we will reach out to discuss potential next steps.
    $38k-62k yearly est. 60d+ ago
  • Customer Service Associate - Temporary

    Walgreens 4.4company rating

    Customer service supervisor job in Grove, OK

    + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Provides customers with courteous, friendly, fast, and efficient service. + Recommends items for sale to customer and recommends trade-up and/or companion items. + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. + Implements Company asset protection procedures to identify and minimize profit loss. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes PPLs requested by Manager or assigned by corporate. **Job ID:** 1736954BR **Title:** Customer Service Associate - Temporary **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 1119 S MAIN ST,GROVE,OK,74344 **Full District Office Address:** 1119 S MAIN ST,GROVE,OK,74344-02801-10643-S **External Basic Qualifications:** + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours. **Preferred Qualifications:** + Prefer six months of experience in a retail environment. + Prefer to have prior work experience with Walgreens. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 10643-GROVE OK **Pay Type:** Hourly **Start Rate:** 15 **Max Rate:** 17.5
    $21k-24k yearly est. 21d ago
  • Seasonal Team Supervisor

    Walmart 4.6company rating

    Customer service supervisor job in Monett, MO

    Hourly Wage: **$20 - $33 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #48** 885 E US HIGHWAY 60, MONETT, MO, 65708, US Job Overview Seasonal associates are responsible for moving the majority of seasonal merchandise throughout the store. When major holidays hit, seasonal associates are prepared! Requires product knowledge, problem solving and merchandise skills. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $20-33 hourly 60d+ ago
  • Retail Team Manager

    Wahid Inc.

    Customer service supervisor job in Pea Ridge, AR

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $36k-75k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Specialist 1

    Outdoor Cap Company, Inc. 4.3company rating

    Customer service supervisor job in Bella Vista, AR

    The Customer Experience Specialist I provides exceptional customer service with honesty and integrity to all internal and external Outdoor Cap customers. Essential Duties & Responsibilities Serves Outdoor Cap customers by answering questions, resolving issues, and taking orders by phone, fax, email, or web. Regularly calculates figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume efficiently. Routinely applies common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations. Performs well in a fast-paced environment and with a mission of serving customers. Serves as liaison between the customer and various departments. Interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. Interacts confidently and professionally selling all headwear lines in a professional manner. Interacts positively with customers and coworkers under heavy workload with constant interruptions. Constantly accesses information on the computer while talking with customers. Maintains constant phone coverage along with customer follow-up, problem solving customer concerns, shipping concerns and order inquiries, along with assigned clerical support. Tracks, manages & enters customer orders into Exenta as needed. Upholds Outdoor Cap's values of acting with integrity; working together as a team; treating each other with respect. Skills & Competencies Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel. Above average typing and ten-key capabilities. Excellent communication skills (written and verbal) and has problem solving abilities. Must be able to multi-task efficiently. Prides themselves on their professionalism, should be outgoing, personable, and a good conversationalist. Treats others with respect and work well within their team. Education & Qualifications Education High School Diploma/GED or equivalent years of experience Experience 1-3 years customer service or business administration Supervisory No direct reports Physical & Mental Requirements The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed. Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product. Required to have close visual acuity to perform computer tasks and operate other office machinery. Able to hear and effectively communicate with peers. Able to hear a telephone ring. Able to move 10-20 lbs. occasionally throughout the day. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Monday - Friday 9:00 AM - 3:00 PM
    $26k-34k yearly est. 7d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Joplin, MO?

The average customer service supervisor in Joplin, MO earns between $27,000 and $51,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Joplin, MO

$37,000
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