Customer service supervisor jobs in Lake Charles, LA - 184 jobs
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Customer Solutions Specialist
Matts Used Appliances
Customer service supervisor job in Lake Charles, LA
We are looking for a Customer Solutions Specialist who is more than just a problem solver; we need a relationship-builder, a trust-creator, and a solution-finder.
Someone who understands that every customer interaction is an opportunity to serve, add value, and make a lasting impact.
If you have a heart for people, a passion for excellence, and a mindset for growth, this is for you. We need a leader, someone who listens with care, responds with wisdom, and ensures that every customer walks away knowing they've been treated with honor and respect.
What We're Looking For:
A skilled communicator - able to engage, listen, and resolve concerns with confidence.
A problem solver - who sees challenges as opportunities to create lasting solutions.
A people-first mindset - someone who values relationships over transactions.
A leader in service - willing to go above and beyond to create a positive customer experience.
Resilient and adaptable - able to handle customer concerns with patience and professionalism.
Passionate about excellence - striving to improve processes, service, and efficiency.
Responsibilities:
Engage with customers - understand their needs, answer questions, and provide solutions.
Resolve concerns with confidence - turn customer issues into positives experiences.
Follow up and follow through - ensuring customers feel valued and supported.
Work with the sales and service teams - to create seamless experiences for customers.
Master our products and services - so you can offer the best advice and solutions.
Take ownership - treat this role with the same care as if it were your own business.
What We Offer:
A team that values excellence, integrity, and service.
Opportunities for growth - we want you to advance with us.
A culture that rewards hard work, leadership, and customer care.
The ability to be part of something bigger than a job - this is a mission.
We believe that the right person is already on their way. If this speaks to you - if you're ready to serve with passion, lead with confidence, and build something meaningful - we want to meet you.
Apply now and become a part of a team that's making an impact!
View all jobs at this company
$37k-65k yearly est. 20d ago
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Customer Service - Pro
Lowe's Home Centers 4.6
Customer service supervisor job in Lake Charles, LA
Your Impact at Lowe's As a CustomerService Associate, you combine top-notch customerservice skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
Make your well-being a priority with multiple top-tier health insurance options.
Explore educational opportunities with Lowe's tuition assistance program.
Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
Gain extra savings with a 10% Associate Discount.
Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit ****************************************
Your Day at Lowe's
As a CustomerService Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.
While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.
CustomerService Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Key Responsibilities
Welcome customers to Lowe's, answer questions, and deliver friendly and professional customerservice.
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customerservice
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
Guide customers through shopping or checkout
Complete other duties as assigned
Minimum Qualifications
6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
6 Months Experience using common retail technology, such as smart phones and tablets
Reading, writing, and performing basic arithmetic (addition and subtraction)
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Preferred Qualifications
6 months of Retail and/or customerservice experience
Bi-lingual skills
Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
$24k-29k yearly est. Auto-Apply 60d+ ago
Customer Solutions Manager
TAS Environmental Services 4.2
Customer service supervisor job in Orange, TX
Job DescriptionDescription:
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
Customer Solutions Manager:
The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.
Customer Solutions Manager Job Duties:
Identify and qualify potential leads through various channels, including networking, research, and referrals
Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
Negotiate contracts and close sales deals, achieving and exceeding sales targets
Collaborate with internal teams to align sales strategies and messaging
Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
Define project scope, objectives, and deliverables in collaboration with the client and internal teams
Manage project execution, ensuring adherence to timelines, budgets, and quality standards
Proactively communicate project status, risks, and issues to clients and internal stakeholders
Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
· Comprehensive Medical, Dental, and Vision Coverage
· Mental Health Support Programs
· Supplemental Benefits - Accident, Critical Illness, etc.
· Access to a company provided Employee Assistance Program
· Retirement & Financial:
· 401(k) with Company Match
· Life Insurance and Disability Coverage
· Work-Life Balance:
· Generous Paid Time Off (PTO)
· Paid Time Off increases based on years of service
· Holidays - seven (7)
· Floating Holidays - two (2)
· Professional Development:
· Access to Online Learning Platforms
· Annual Conference and Workshop Allowances
· Additional Perks:
· Work Boot Program
· Team Building Events
Requirements:
Competencies:
Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements, ensuring all employees adhere to rules and regulations
Problem Solving: Ability to identify, analyze, and resolve challenges effectively
Relationship Management & Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications
Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline
Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external
Product Knowledge: Deep understanding of company offerings and products as well as industry regulations
Education and Experience:
Bachelor's degree in business or a related field. Experience can be substituted for education
3+ years of experience in a sales role within the environmental industry or similar industries
3+ years of experience in an operational management role within the environmental industry or similar industries
Proven track record of achieving and exceeding sales targets
Strong negotiation and problem-solving skills
Travel requirements of 50% or more
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
$44k-84k yearly est. 28d ago
Slot Customer Service Attendant
Delta Downs Racetrack Casino Hotel 3.5
Customer service supervisor job in Vinton, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant CustomerService Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customerservice.
Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation.
Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards.
Establish and maintain professional relationships with guests and team members to promote a positive gaming environment.
Utilize radio communication effectively to relay important information and updates to relevant personnel.
Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff.
Implement and maintain proper key control procedures to safeguard casino assets.
Process and deliver jackpot payouts to winners in accordance with established protocols and security measures.
Qualifications
We are seeking dedicated professionals to join our casino floor team as Slot Attendant CustomerService Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications:
Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies
Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards
Strong interpersonal skills to establish and maintain professional relationships with guests and team members
Effective communication abilities, including proficient use of radio equipment for relaying important information
Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment
Understanding of and commitment to proper key control procedures to safeguard casino assets
Ability to process and deliver jackpot payouts in accordance with established protocols and security measures
Commitment to providing exceptional customerservice in a fast-paced gaming environment
Knowledge of gaming regulations and compliance requirements preferred
Flexibility to work various shifts, including nights, weekends, and holidays
Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-32k yearly est. 16d ago
Manager, Site Services
Venture Global LNG
Customer service supervisor job in Cameron, LA
Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company's two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global's modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.
We are seeking an experienced Site Services / Indirects Manager for Night Shift to join us within the CP2 Projects Team in Cameron, LA. This position requires an highly motived responsible and accountable team member with strong coordination skills.
Responsibilities:
Provides oversight to the entire Indirects Team. Once at site, will be responsible for the supervision of a staff of approximately 75 and craft labor force of approximately 900.
Collaborating with the Project Management Team, Construction Management Team and other key stakeholders to develop a comprehensive indirect strategy that aligns with the construction project's objectives and budget.
Working closely with Project Controls to manage and monitor indirect spending, track expenses, and identify cost-saving opportunities to optimize the project budget.
Establishing strong communication channels with Project Construction Team to ensure alignment on procurement needs, priorities, and timelines.
Identifying and mitigating risks associated with indirect procurement activities, such as supplier disruptions, quality issues, or cost overruns, to maintain project continuity and quality standards.
Help develop SOW, DORs and helps to complete RFCA. Review and provide feedback to potential contractors and provide performance expectations.
Monitoring staff and craft performance through defined key performance indicators (KPIs) and regular assessments to measure effectiveness and drive continuous improvement.
Ensuring activities comply with company policies, industry regulations, safety standards, and ethical guidelines to uphold the project's integrity and reputation.
Providing guidance, support, and direction to team members, fostering a collaborative and high-performance work environment within the team.
Utilizing data analytics to generate reports, analyze trends, and provide insights for strategic decision-making, cost optimization, and risk management.
Leading change initiatives, process improvements, and innovation efforts within the team to enhance efficiency, quality, and outcomes for the construction project.
Manage/ Direct the Onsite Fleet to include: Maintenance, Fuel, Rentals, Licensing, Accidents, Insurance, Inventory Management, Driver Database, and Telematics Data for the fleet of (approximately 150 vehicles)
Proactively engage and report on operational performance of the fleet, such as lifecycle management, fuel consumption, and cost analysis, use & location of all rentals daily, analyze maintenance costs and/or repairs and provide expert recommendations.
Track utilization of fleet, as well as make recommendations for the redeployment, deletion or addition of units
Monitor rental supplier invoicing in order to avoid PO overruns and assist Company Stakeholders with securing best value rental options.
Assist in the development, reporting & tracking of the budget for owned and rental fleet.
Ensure timely and effective records are kept and up to date for all fleet services.
Maintain, develop and drive continuous improvement of the Key Performance Indicators in line with the Fleet Teams goals and Company objectives.
Coordinate with fleet service vendors and suppliers to ensure timely/accurate payments are made.
Performs other duties as assigned & other ad hoc duties.
Qualifications:
Minimum of 5 years experience in fleet coordination, warehousing or supply chain management within the oil and gas industry or equivalent; Experience in LNG liquefaction facilities highly preferred.
High school diploma
Possess and maintain a valid drivers licenses and Transportation Workers Identification Credential (TWIC)
Skills, Knowledge & Abilities:
Strong interpersonal skills and capable of building strong relationships with internal customers, as well as vendors.
Strong analytical, problem solving and time management skills.
Able to work in a team and take direction from management.
Strong communication (written and oral) and organization skills.
Maintain a high regard for personal safety, safety of company assets and employees and the general public.
Proficient in Microsoft applications including, but not limited to, Word, Excel, Outlook and PowerPoint.
May be required to carry a cell phone and respond as needed during working and non-working hours.
Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
#LI-Onsite
$51k-86k yearly est. Auto-Apply 60d+ ago
Service Advisor
iTA Career
Customer service supervisor job in Lake Charles, LA
iTA is the largest International truck dealer in Louisiana, covering the New Orleans, Northshore, Slidell, Lafayette, Baton Rouge and Lake Charles markets. iTA sells International-branded new trucks and all makes and models of pre-owned used trucks and trailers, as well as providing outstanding service and parts to meet any fleet's needs.
iTA is looking for a Full-Time Service Advisor to join our Service Department in Lake Charles, LA, working a Monday-Friday shift.
Our ideal candidate will be a dependable, team-player with experience working within a diesel dealership environment. Responsibilities include, but are not limited to:
* Greeting customers;
*Intake paper work;
*Download health reports into our system - Understanding of ADP/CDK is a plus;
*Generate an RO for each item needing attention - warranty/bill backs;
*Ability to multi-task and interact with customers is necessary.
iTA Offers a comprehensive, robust and affordable health benefits package; 401k.
iTA supports a drug-free workplace and conducts pre-employment substance abuse testing. If interested, please send your resume for consideration of an interview. Only those candidates we have interest to interview will be contacted.
$36k-63k yearly est. 20d ago
Customer Service Associate
Variety Stores LLC
Customer service supervisor job in Vidor, TX
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-32k yearly est. 16d ago
Service Advisor/Sales (Floater)
Sun Auto Tire and Service
Customer service supervisor job in Lake Charles, LA
Delta World Tire is one of the area's largest tire dealers, with over 30,000 tires in stock. In addition to tires, Delta World Tire offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.
The
Sales and Service Advisor
is responsible for selling and promoting all products and services offered by Delta World Tire by following the company's store standards and expectations. The floater will work for both the Lake Street location and the 1111 Hwy 14 location.
COMPENSATION: $35,000 to $55,000/YR + BONUS OPPORTUNITIES
Principal Duties and Responsibilities:
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customerservice techniques.
Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customers with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customers with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers.
Other duties as assigned.
Sales and Service Advisor Benefits:
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!
Qualifications:
Prior experience as a Service Advisor is helpful, but not required.
Professional appearance and proven ability to work in a process driven environment.
Possess valid driver's license
Must be at least 18 years of age
Ability to work a minimum of five days, including Saturday's.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$35k-55k yearly Auto-Apply 32d ago
Service Manager
Delta Fuel Company
Customer service supervisor job in Lake Charles, LA
Over see all service and maintenance work on fleet, facility, & equipment on customer sites. Ideal candidate will have strong work ethic, attention to detail & safety, be able to manage employees, have some knowledge with trucks & pumps.
Responsibilities:
Make sure fleet is in operating order
Schedule repairs on fleet
Trouble shoot issue with fuel pumps
Keep track of parts inventory
Schedule services calls and communicate with customers on equipment issues
Assist with lubricant inventory
Schedule delivery and pick up of equipment
Requirements
Valid drivers license
Ability to climb ladders & work in various weather conditions
Strong communication skills
Some computer skills
Mechanical / maintenance background is a plus
Ability to answer calls and respond to callouts after business hours if needed.
Ability to manage people
$51k-87k yearly est. 60d+ ago
Front Services Supervisor
Landry's
Customer service supervisor job in Lake Charles, LA
Pay Range USD $44,000.
00 - USD $44,000.
00 /Yr.
This position does not earn tips
$44k yearly 10d ago
Service Advisor
Fun Town RV 4.2
Customer service supervisor job in Orange, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customerservice and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customerservice and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customerservice areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
$38k-51k yearly est. Auto-Apply 60d+ ago
Customer Service - Bridge City
Chicken Express 3.6
Customer service supervisor job in Bridge City, TX
Job Description
CustomerService:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customerservice to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
$21k-29k yearly est. 20d ago
APC Optimization Team Lead
A Job at Sasol
Customer service supervisor job in Lake Charles, LA
A job at Sasol is a career made by you, with purpose, development opportunities, benefits to support every stage of life and a working culture that embraces flexibility, diversity, and inclusion. Learn more.
Purpose of Job
The APC Optimization Lead is responsible for oversight of the Advance Process Control team with responsibilities for the design, implementation, and maintenance of Advanced Process Control (APC) applications. This includes developing and executing plans for improving existing applications and implementing new APC. The key objective is optimization of unit processes while driving continuous improvement in both the performance of existing APC applications and growth of site's APC footprint. This role is also responsible for the Alarm Management program and capabilities to achieve industry best practice standards in alarm performance.
Key Accountabilities
• Manages the Advanced Process Control team to achieve all key performance targets. • Develop and maintain best practices for advanced process control and unit optimization. • Drive continuous improvement in use of multi-variable control and technological advancements. • Implements long-term strategies for Alarm Management to meet ISA 18.2 alarm performance targets. • Ensure compliance to all related process safety management requirements. • Serve as a conduit for continuous improvements to the business reducing fixed and variable costs using advanced process control methods. • Interfaces with global resource teams determining solutions or improvements to work methods and / or initiatives. • Provides guidance and assistance in technical matters to engineers and automation personnel. • Develops training plans and strategies to improve overall knowledge of the APC engineers. • Reviews and evaluates performance for departmental employees. • Challenges employees to seek self-improvement through training and individual developmental programs.
Formal Education
University Bachelors Degree in Chemical Engineering
Working Experience
15+ years total engineering experience
8+ years experience in process controls
5+ years of supervisory experience
Required Personal/Professional Skills
• Experience in Chemical or Refining processes required. • Experience with major DCS systems like Honeywell or Emerson. Knowledge of PLCs from vendors like Allen Bradley or Siemens. • Direct involvement in APC strategy design and implementation. • Proficiency in process simulation tools like Aspen Plus or HYSYS. • Application of control theories, such as PID and model predictive control. • Collaborative work with cross-functional teams. • Ensuring compliance with industry safety and process control standards. • Regular auditing and optimization of APC systems. • Training and mentoring roles in APC strategies and systems. • Analytical & Problem-Solving: Ability to dissect complex issues and devise effective solutions. • Technical Proficiency: Mastery in control theories, DCS systems, and PLCs. • Communication & Collaboration: Skilled in explaining intricate concepts and working with diverse teams. Ability to drive team performance. Good interpersonal skills and communication skills. • Adaptability & Continuous Learning: Staying updated with evolving technologies and adjusting to changing project needs. • Safety & Compliance: Ensuring strategies align with industry safety standards and best practices.
Sasol (USA) Corporation is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, creed, age, sex, sexual orientation, gender identity, pregnancy, national origin, disability or protected veteran status, as well as any other characteristic protected by applicable law, regulation or local ordinance. For more information about your rights under the law, see ***********************************************************************
Sasol treats work-authorized job applicants equally in recruiting and hiring without regard to their citizenship status or national origin unless required by law, regulation, executive order, government contract, or determination by the Attorney General. Please note Sasol will not sponsor, obtain, and/or petition for temporary visa status (for example, E, F-1, H-1, H-2, L, B, J, or TN) for candidates for this position and/or personnel hired for this position.
$42k-85k yearly est. 60d+ ago
Team Lead
Rack Room Shoes 4.2
Customer service supervisor job in Lake Charles, LA
30966
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customerservice standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 395
Rack Room Shoes 395
Pay Range:
Prien Lake Plaza
1760 W. Prien Lake Road
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Lake Charles, Louisiana US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$27k-34k yearly est. 60d+ ago
Team Lead
Tractor Supply 4.2
Customer service supervisor job in Sulphur, LA
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customerservice. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
* Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
* Take the initiative to support selling initiatives (TEAM):
* Thank the Customer
* Engage with the customer and/or pet
* Advise products or services
* Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
* Execute assigned basic, promotional, and seasonal merchandising activities.
* Perform Opening/Closing procedures.
* Transport and make deposits to bank.
* Assess store conditions and assign duties.
* Organize and prioritize workflow through the use of the daily planner.
* Recovery of merchandise.
* Participate in mandatory freight process.
* Perform regular and promotional price change activities.
* Resolve customer complaints/issues and ensure the customer has a positive experience.
* Adhere to loss prevention standards and respond to any alarm calls as needed.
* Communicate with Team Members on job functions, responsibilities and financial goals.
* Operate cash register/computer supervising cash handling procedures.
* Assist Team Members on appropriate application of policies and procedures.
* Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
* Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
Required Qualifications
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities
* Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
* Basic computer skills.
* Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
* Working environment is favorable, generally working inside with moderate noise.
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
* This position is non-sedentary.
* It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
* It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customerservice.
* Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
* Ability to occasionally lift or reach merchandise overhead.
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
* Ability to move throughout the store for an entire shift.
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
* Ability to read, write, and count accurately to complete all documentation.
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
* Ability to process information / merchandise through the point-of-sale system.
* Ability to handle and be in contact with birds/poultry.
* Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
* Ability to successfully complete all required training and certification.
* Ability to travel as required in support of district needs.
* Ability to drive or operate a vehicle for business needs.
* Lifting 50+ pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$30k-40k yearly est. 57d ago
Laboratory Team Lead
Saybolt LP
Customer service supervisor job in Nederland, TX
Core Laboratories is the Reservoir Optimization Company™
Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit ***********************
At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.
SUMMARY
Supervises and performs routine laboratory tests to determine chemical or physical characteristics designated by Saybolt's client. Supervises all laboratory operations, personnel and safety programs in the designated location.
DUTIES & RESPONSIBILITIES
Read and understand all analysis, quality and safety standards in English, including ASTM, UOP, IP and other well-defined analytical standards and procedures used in the laboratory.
Set up, adjust and operate all laboratory equipment, quality systems and safety programs and train laboratory staff in the correct testing, quality and safety practices in accordance with applicable standards, company policies and sound laboratory practice.
Assist in or perform basic analytical tests from well-defined standards and procedures as required by operational considerations.
Laboratory Supervisor training must be documented in the Saybolt Laboratory Chemist/Technician Training Record book, verifying that the Supervisor is able to perform all required tests in accordance with applicable standards and sound laboratory practice.
Supervise and monitor the calibration of laboratory instruments and verify that all chemists and technicians under the Manager's supervision are trained and qualified to calibrate designated instruments and maintain proper calibration records.
Prepare chemical solutions according to standard formulas.
Exercise, and require lab employees to exercise, procedural, safety and quality requirements specified in Laboratory Manual #5, Safety Manual #7, and the Core Laboratories Safety and Environmental Manual, and company policies.
Monitor personal and staff technical, safety and policy training. Determine that laboratory employees pass appropriate examinations in petroleum, chemical and gas analysis, Right-to-Know training, hazardous materials disposal, and other safety, performance and compliance training required by the materials tested and handled, and applicable regulations.
Supervise laboratory employees and ensure their compliance with acceptable work habits, safety requirements, company policies, compliance to standards and policies, accuracy of test results, attitude, attendance, time keeping, and all other aspects of their job performance.
Laboratory Supervisor must report to the Manager when any lab employee does not meet company performance or behavior standards.
Ensure that samples to be tested are properly prioritized for testing; review test results and compare them with specifications or typical test results (if any).
Understand and be able to complete laboratory raw data sheets and make accurate entries into Saybolt's laboratory computer programs.
Maintain all required quality control documents and have documents available for audit at all times.
Monitor the operation and profitability of the laboratory.
Purchase (with proper approval) and maintain laboratory equipment necessary to servicecustomer requirements at the location.
Perform final file reviews to include billing.
Perform TMAs of staff.
QUALIFICATIONS
High school diploma or equivalent is required.
Bachelor's degree preferred.
5+ years of related experience and/or training.
KNOWLEDGE, SKILLS & ATTRIBUTES
Strong communication, presentation, and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced and dynamic environment.
Proficient in Microsoft Office applications.
OTHER INFORMATION (US ONLY)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Company requires laboratory technicians to meet the following physical qualifications
Pass the drug and alcohol test specified for safety-sensitive employees.
Be able to work in the presence of odors typical of petroleum or petrochemicals without allergic reactions or nausea when such odors are within OSHA-designated permissible exposure limits (PELs).
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and test or smell. The employee frequently is required to walk, sit, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
Laboratory personnel must regularly lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to fumes, airborne particles, and toxic or caustic chemicals. The Company provides product information, training, engineering controls, and personal protective equipment in an effort to protect employees from exposure to potentially harmful levels of those materials. Employees are required to read product information, use available engineering controls, follow guidelines presented during training, and be able to wear and use appropriate protective equipment, including respiratory protective equipment, as may be required by the work environment.
The noise level in the work environment is usually moderate.
Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.
$49k-100k yearly est. Auto-Apply 4d ago
Lawn Maintenance Team Lead
The Grounds Guys
Customer service supervisor job in Lake Charles, LA
The Grounds Guys of Lake Charles is a dynamic and fast-growing, locally owned company, which is part of a nationally recognized brand. Our company is built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!
Rapid company growth goals will provide multiple opportunities for future advancement, so if you are passionate about a career in the Lawn & Landscaping industry, then The Grounds Guys of Lake Charles is the perfect fit for you.
As Lawn Maintenance Team Leader, you are responsible for managing a team up to 3 people while performing the delivery of services. Our clients trust to us to provide quality services and you are key in helping us live out our values every day.
You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have experience in landscaping and previous supervisory experience, as well as proven communication skills with supervisors, employees, and customers. You are detail oriented and understand the importance of delivering an exceptional customer experience.
Specific Responsibilities:
Manage team of up to 3 people while performing services
Motivate, coach, and mentor team to develop future leaders within the company
Perform lawn maintenance duties, such as mowing, string trimming, edging, blowing, and more
Deliver on company quality objectives on every job to deliver an exceptional client experience
Deliver on company efficiency objectives to meet profit goals
Identify opportunities to sell additional services to clients
Communicate effectively with clients and the senior management team
Operate a variety of mechanical equipment including but not limited to: zero turn mowers, string trimmers, edgers, bed edgers, blowers, and more
Address clients' questions, comments, and concerns
Assist with employee recruiting and selection
Job Requirements:
Positive and helpful attitude
Open minded and ability to be coached
Client focused approach to managing execution of work
Strong desire to succeed as a manager in the Lawn & Landscape Industry
Current and unrestricted Driver's license with a clean motor vehicle record
Two years of experience in Lawn Maintenance or related field
Referrals of previous high-quality workmanship
Ability and willingness to learn new skills, procedures, and policies
Willingness to work occasional (paid) overtime
Willingness to work weekends on an as-needed basis
Must be able to lift up to 50 pounds to waist level and perform all other physical requirements associated with a position of this nature
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Compensation: $16.00 - $18.00 per hour
When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$16-18 hourly Auto-Apply 60d+ ago
Customer Solutions Manager
TAS Environmental Services 4.2
Customer service supervisor job in Orange, TX
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
Customer Solutions Manager:
The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.
Customer Solutions Manager Job Duties:
Identify and qualify potential leads through various channels, including networking, research, and referrals
Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
Negotiate contracts and close sales deals, achieving and exceeding sales targets
Collaborate with internal teams to align sales strategies and messaging
Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
Define project scope, objectives, and deliverables in collaboration with the client and internal teams
Manage project execution, ensuring adherence to timelines, budgets, and quality standards
Proactively communicate project status, risks, and issues to clients and internal stakeholders
Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
· Comprehensive Medical, Dental, and Vision Coverage
· Mental Health Support Programs
· Supplemental Benefits - Accident, Critical Illness, etc.
· Access to a company provided Employee Assistance Program
· Retirement & Financial:
· 401(k) with Company Match
· Life Insurance and Disability Coverage
· Work-Life Balance:
· Generous Paid Time Off (PTO)
· Paid Time Off increases based on years of service
· Holidays - seven (7)
· Floating Holidays - two (2)
· Professional Development:
· Access to Online Learning Platforms
· Annual Conference and Workshop Allowances
· Additional Perks:
· Work Boot Program
· Team Building Events
Requirements
Competencies:
Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements, ensuring all employees adhere to rules and regulations
Problem Solving: Ability to identify, analyze, and resolve challenges effectively
Relationship Management & Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications
Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline
Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external
Product Knowledge: Deep understanding of company offerings and products as well as industry regulations
Education and Experience:
Bachelor's degree in business or a related field. Experience can be substituted for education
3+ years of experience in a sales role within the environmental industry or similar industries
3+ years of experience in an operational management role within the environmental industry or similar industries
Proven track record of achieving and exceeding sales targets
Strong negotiation and problem-solving skills
Travel requirements of 50% or more
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
$44k-84k yearly est. 60d+ ago
Slot Customer Service Attendant
Delta Downs Racetrack Casino Hotel 3.5
Customer service supervisor job in Vinton, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant CustomerService Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customerservice.
Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation.
Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards.
Establish and maintain professional relationships with guests and team members to promote a positive gaming environment.
Utilize radio communication effectively to relay important information and updates to relevant personnel.
Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff.
Implement and maintain proper key control procedures to safeguard casino assets.
Process and deliver jackpot payouts to winners in accordance with established protocols and security measures.
Qualifications
We are seeking dedicated professionals to join our casino floor team as Slot Attendant CustomerService Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications:
Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies
Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards
Strong interpersonal skills to establish and maintain professional relationships with guests and team members
Effective communication abilities, including proficient use of radio equipment for relaying important information
Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment
Understanding of and commitment to proper key control procedures to safeguard casino assets
Ability to process and deliver jackpot payouts in accordance with established protocols and security measures
Commitment to providing exceptional customerservice in a fast-paced gaming environment
Knowledge of gaming regulations and compliance requirements preferred
Flexibility to work various shifts, including nights, weekends, and holidays
Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-32k yearly est. 46d ago
Team Lead
Tractor Supply Company 4.2
Customer service supervisor job in Sulphur, LA
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customerservice. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
**Essential Duties and Responsibilities (Min 5%)**
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
+ Maintain regular and predictable attendance.
+ Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
+ Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
+ Take the initiative to support selling initiatives (TEAM):
+ Thank the Customer
+ Engage with the customer and/or pet
+ Advise products or services
+ Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
+ Execute assigned basic, promotional, and seasonal merchandising activities.
+ Perform Opening/Closing procedures.
+ Transport and make deposits to bank.
+ Assess store conditions and assign duties.
+ Organize and prioritize workflow through the use of the daily planner.
+ Recovery of merchandise.
+ Participate in mandatory freight process.
+ Perform regular and promotional price change activities.
+ Resolve customer complaints/issues and ensure the customer has a positive experience.
+ Adhere to loss prevention standards and respond to any alarm calls as needed.
+ Communicate with Team Members on job functions, responsibilities and financial goals.
+ Operate cash register/computer supervising cash handling procedures.
+ Assist Team Members on appropriate application of policies and procedures.
+ Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
+ Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
**Required Qualifications**
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
**Preferred knowledge, skills or abilities**
+ Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
+ Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
+ Basic computer skills.
+ Ability to perform and execute principle responsibilities of Team Members.
**Working Conditions**
+ Working environment is favorable, generally working inside with moderate noise.
+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
**Physical Requirements**
+ This position is non-sedentary.
+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
+ It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customerservice.
+ Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
+ Ability to occasionally lift or reach merchandise overhead.
+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
+ Ability to move throughout the store for an entire shift.
+ Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
+ Ability to read, write, and count accurately to complete all documentation.
+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
+ Ability to process information / merchandise through the point-of-sale system.
+ Ability to handle and be in contact with birds/poultry.
+ Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
+ Ability to successfully complete all required training and certification.
+ Ability to travel as required in support of district needs.
+ Ability to drive or operate a vehicle for business needs.
+ Lifting 50+ pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
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**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
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**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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**Nearest Major Market:** Lake Charles
How much does a customer service supervisor earn in Lake Charles, LA?
The average customer service supervisor in Lake Charles, LA earns between $26,000 and $53,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Lake Charles, LA
$37,000
What are the biggest employers of Customer Service Supervisors in Lake Charles, LA?
The biggest employers of Customer Service Supervisors in Lake Charles, LA are: