Customer service supervisor jobs in Owensboro, KY - 355 jobs
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Call Center Supervisor
Client Service Supervisor
Customer Support Representative
Customer Engagement Specialist
Customer Service Analyst
Casco Automotive Group-An Amphenol Company
Customer service supervisor job in Morgantown, KY
The CustomerService Analyst position is responsible for interacting with customers to provide information in response to inquiries about products, services and orders and to handle and resolve customer issues.
Essential Duties and Responsibilities
Enter all manual material releases and customer orders
Monitor and apply all running changes of product
Monitor customer websites as required
Respond to customer notifications for build out parts and issue obsolescence to appropriate departments as required.
Arrange customer expedites as required
Work directly with Shipping to ensure customer expectations are being met
Communicate issues that arise with customers on timely basis
Analyze customer orders daily for accuracy (making sure all lead times are being adhered to - drop in and drop out orders) Communicate with Customer on a timely basis any issues or concerns
Issue shipment releases as required for OEM direct (Ford, Chrysler, GMSPO and Ford Service)
Publish missed shipments / missed dollars reports daily
Publish On-Time-Delivery (OTD) report weekly
Provide monthly reports to the Plant Manager as required.
Maintain and publish all NAFTA / COO certificates
Maintain Customer requirements for packaging requirements (forms, corrugated and returnable)
Support and assist Quality on issues that arise.
Issue RMA (Return Material Authorization)
Performs other duties as assigned.
Education/Training Requirements
Associates' degree and a minimum of three (3) years of customerservice experience in an automotive manufacturing environment.
Any equivalent combination of experience and training which provides the required knowledge, skills and abilities may be substituted.
$34k-64k yearly est. 2d ago
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Customer Service Associate (cashier)
Valor 4.5
Customer service supervisor job in Owensboro, KY
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable CustomerService Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customerservice in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customerservice skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customerservice experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
$23k-30k yearly est. 60d+ ago
Food Service - Huck's Food Service Lead
Hucks
Customer service supervisor job in Chandler, IN
Job Title: Food Service Lead
Job Purpose:
Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customerservice.
Job Duties and Responsibilities:
General Management
Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
Effectively schedules associates to meet business demands using fixed schedule
Gives all customers prompt and courteous service
Effectively communicates with store associates and management
Follows all federal, state and local laws and ordinances pertaining to the operation of the department
Provides a role model of conduct for other associates in the store
Controls variable expenses of the department
Ensure all associates are in proper uniform and providing prompt, courteous customerservice
Bookkeeping
Ensures all paperwork is done accurately and in a timely manner
Maintains inventory and loss within company guidelines
Conducts inventories as directed by management
Ensures all associates are properly recording all hours worked
Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Ensures that all associates receive breaks
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Trains all new Associates on proper completion of their job duties
Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures all safety rules are followed and protective equipment used
Merchandising
Ensures current sign program is posted on the date the program begins
Ensures current plan-o-grams being used
Communicates with the Division Manager any special needs or request
Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed
Maintenance
Ensures the food service appearance reflects company expectations and standards
All food service display cases and glass are clean
Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to the Store Manager and corporate office
Huck's Bucks Loyalty App
Actively promote the Huck's Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
$46k-95k yearly est. 17d ago
Call Center Scheduling Specialist
Tri-State Orthopaedic Surgeons 3.6
Customer service supervisor job in Evansville, IN
The Call Center Scheduling Specialist, under the direction of the Scheduling Manager, is responsible to answer the phones in a helpful, friendly and timely manner from the comfort of your home. Working at the corporate office is also an option. This person schedules appointments, takes messages and transfers phone calls. Regular attendance is an essential part of this job. **Full Time, 40 hours weekly - Choice of shifts 1.) M-F 8AM-5PM or Rotating schedules M-R 7:30-5; F 7:30-12:30 Week 1 then M-W 8-5; Thurs 8-2:30; Friday 8-5.**
Minimum Qualifications:
Must be available to come on-site for 90-day training period.
Must live within a 90-mile radius of Evansville, IN to attend in-person training and company meetings as necessary.
Must reside in the state of Indiana.
Must have access to high-speed internet.
Essential Functions:
Answers the phones in a helpful, friendly and timely manner
Assists patients in making appointments
Schedules patients based on physician protocols and templates
Transfers calls to the appropriate department when necessary
Takes messages and sends to appropriate people
Creates tasks in SRS so that patient messages are documented and addressed
Communicate with patients via texting (Arterra) appropriately
Takes new patient information and enters it into the system
Additional Responsibilities:
1. Covers for associates when on vacation, leave, etc.
*The preceding examples are representative of the assignments performed in this position and are not intended to be all-inclusive.
Job Qualifications:
Experience in physician's office preferred
Experience with Centricity and SRS preferred
Ability to operate phone system equipment
Proficient with use of computers including Microsoft Office Suite
Ability to learn new computer programs
Ability to work under pressure, make decisions and use judgement
Demonstrated ability to communicate effectively and professionally both orally and in writing across all levels of the organization
Ability to maintain good working relationships with co-workers, supervisors, management, and other staff
Must have verified internet service and established dedicated work area at home. Company will provide equipment (keyboard, computer, monitor, phone, etc).
Minimum Qualifications:
Must be available to come on-site for 90-day training period.
Must live within a 90-mile radius of Evansville, IN to attend in-person training and company meetings as necessary.
Must reside in the state of Indiana.
Must have access to high-speed internet.
Essential Functions:
Answers the phones in a helpful, friendly and timely manner
Assists patients in making appointments
Schedules patients based on physician protocols and templates
Transfers calls to the appropriate department when necessary
Takes messages and sends to appropriate people
Creates tasks in SRS so that patient messages are documented and addressed
Communicate with patients via texting (Arterra) appropriately
Takes new patient information and enters it into the system
Additional Responsibilities:
1. Covers for associates when on vacation, leave, etc.
*The preceding examples are representative of the assignments performed in this position and are not intended to be all-inclusive.
Job Qualifications:
Experience in physician's office preferred
Experience with Centricity and SRS preferred
Ability to operate phone system equipment
Proficient with use of computers including Microsoft Office Suite
Ability to learn new computer programs
Ability to work under pressure, make decisions and use judgement
Demonstrated ability to communicate effectively and professionally both orally and in writing across all levels of the organization
Ability to maintain good working relationships with co-workers, supervisors, management, and other staff
Must have verified internet service and established dedicated work area at home. Company will provide equipment (keyboard, computer, monitor, phone, etc).
$30k-36k yearly est. 17d ago
Part time Customer Service Associate (cashier)
Hop Shops Convenience Stores
Customer service supervisor job in Lewisport, KY
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable CustomerService Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customerservice in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customerservice skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customerservice experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
$23k-31k yearly est. 60d+ ago
Community Engagement Specialist
Lincoln Hills Development Corporation 3.6
Customer service supervisor job in Tell City, IN
Full-time Description
Head Start Birth-5 has an opening for a full-time Community Engagement Specialist working 35 hours per week. This position is responsible for developing and maintaining partnerships to ensure strong community involvement and full funded enrollment for the Head Start Birth-5 Program in Crawford, Harrison, Perry, and Spencer Counties. The Head Start Birth-5 Family and Community Engagement Specialist will focus on community partnerships, volunteerism, non-federal share, recruitment and enrollment in all LHDC Head Start Birth-5 counties. Develop and maintain positive working relationships with local social services agencies and committees; serve as a liaison between community partners and HSB5 Centers. Presence at each Head Start facility is required frequently, on an as-needed basis, and/or as directed. This position will complete duties and responsibilities as they relate to the Head Start Performance Standards, Indiana Day Care Licensing Regulations, CACFP Guidelines, and Head Start Birth-5 Forms and Procedures Manual.
Requirements
A graduate of an accredited college or university with at least an Associate Degree related to Social Services, Human Services, Early Childhood Education or related discipline preferred. Family Services Credential or CDA may be considered if willing to further education.
Must meet Head Start and Indiana Childcare Licensing Regulations, including Head Start Standards of Conduct, federal and state criminal history requirements, sex offender registry checks, drug screen, physical and complete an annual T.B. test.
LHDC offers an exceptional array of benefits to all full-time employees, including medical, dental, vision, disability, voluntary life and life insurance, vacation leave, 13 paid holidays, and 401k plan. All LHDC employees are eligible for reimbursement for professional development approved by the organization as long as they have been employed for at least 6 months.
To apply online, go to *************
You may contact Human Resources for further information at ************ ext. 258 or ***********.
LHDC provides services to clients regardless of age, sex, race, color, religion, disability, veteran status, genetics, national origin, ancestry, or familial status. The agency is an Equal Opportunity Employer.
Salary Description $18.77 to $21.44 per hour
$18.8-21.4 hourly Easy Apply 35d ago
Client Services
Theratree
Customer service supervisor job in Owensboro, KY
TheraTree's Mission & Purpose
TheraTree's purpose is to support the whole child: mind, body and spirit.
Our therapeutic services treat:
Minds by sprouting learning and strategies for life.
Bodies by cultivating strong, agile muscles and motor skills.
Spirits by planting the seeds of happiness and confidence to flourish.
Job Description
Who we are:
TheraTree is a pediatric therapy practice in Western Kentucky who is committed to growing minds, bodies, and spirits through Occupational Therapy, Speech Therapy, Physical Therapy, Behavioral Therapy, and Mental Health Therapy. We're out to create thriving children who's voices are heard, bodies that move, they are independent experiencing a life they love, and are in turn an inspiration for what is possible in life.
Relocation assistance resources are available upon request.
General Job Duties & Responsibilities:
Solves problems through investigation using data.
Meets deadlines for programs, projects, and tasks.
Maintains professional and technical knowledge.
Attends meetings and presents on products, sub-products, statistics, and sub-statistics.
Sets weekly, monthly, and annual targets to ensure annual goals are met.
Responsible for maintaining expected statistics of post.
Receptionist Purpose: To receive communication from the public and ensure all parts of the check in process (including payment collection) are timely and complete through effective communication with clients, patients, and professionals leaving people understood and taken care of.
Responsible for a welcoming environment into the clinic
Checks in clients to their appointments.
Collects all payments at check in.
Responsible for receiving communication into the clinic (Phone calls, voicemails, packages etc) .
Responsible for retail sales.
Well-educated on hat and how their role affects the function of the company.
Skilled and completing duties effectively and efficiently.
Patient Scheduling Purpose: Efficiently schedule evaluations and treatment appointments that maximize all available resources of staff, space, and equipment.
Maintains documentation logs and statistic as related to post
Schedules client appointments that are efficient and maximize all appointment opportunities.
Responsible for patients arriving at their appointment on time and filling a cancelled appointments with a new appointment.
Responsible for client attendance and implements strategies to get clients to attend their prescribed frequency and celebrates that do this.
Schedules travel for therapy providers.
Responsible for clear communication between the clinic and clients.
Billing Accounts Purpose: Ensures clients pay for services rendered so that funds can be distributed healthily throughout the organization.
Responsible for billing account invoices by ensuring all co-pays, deductibles, and co insurances are determined and noted adequately in the patient chart, ensuring all payments are collected at the time of service, and that any uncollected payments are invoiced to clients weekly.
What you'll love about us....
Our Investment in You:
Bonus Pay for more kids helped
Stable Base pay
We help you plan, track, and achieve bonuses
Health Benefits
Retirement Plans
Paid Time Off
Seven Paid Holidays
Paid Continued Education
72% of our revenue is spent on payroll
We Grow Your Skill Set
Paid Management Training
Mentorships Available
Educational Data based
Great team that works together
Company culture that values empowerment, responsibility, leadership and integrity.
5% of our revenue is spent on education
Opportunties To Shine
Promotion & Director Opportunities
Leadership Bonuses reward your investment in others
Opportunities to mentor and educate others and be rewarded
Give back with us through community engagement
Live Your Purpose
Be a remarkable contribution to a child's life.
Support the whole child with our complimentary multidisciplinary team approach.
Celebrate patient success such that they are an inspiration for others!
Be rewarded for your patient's success in a variety of ways!
Our Management team cares and supports you to help your team.
Live a life you love knowing you were the difference.
Staff Share Success...
“I Love our bonus program! It gives a ton of motivation to staff!” - Arrielle, RBT
"I love growing minds, bodies, and spirits at TheraTree Pediatric Services! What a wonderful and inspiring job! I love being able to see kids have fun while meeting goals to build many different developmental skills they need for everyday life. I have seen many successes with many different children even in my short time of being at Theratree Pediatrics. Whether it be attending to a given task for 10 minutes or transitioning without caregiver for the first time…We love to see such BIG successes that might seem so small to others. Even SMALL STEPS MAKE FOR GREAT ACCOMPLISHMENTS AND MILESTONES! I love to see children and their families leaving therapy happy and knowing they have accomplished something great! They always say find a job that you enjoy, and you will never have to work a day in your life. That is exactly what I have found in working for this company and with the many children here! I love my job and the rewarding nature of helping grow minds, bodies and spirits!" - Ms. Faith, MS, OTR/L
“There is a sweet client that has been working on feeding at our clinic. Today we completed a telehealth session during breakfast time. He had picked out all his food for his plate and was ready when he joined. He picked out peaches, blueberries, banana, pancakes, and eggs. He took at least 4 bites of everything! Mom even shared that he ate a whole hamburger yesterday. This is so big and we are excited that he is taking steps toward being able to eat food with his family and friends.” - Kaitlin, MS, OTR/L
“My son started at TheraTree almost 2 years ago. At the time he was missing milestones and I could tell he had some sensory issues. TheraTree has helped Andy in so many ways. He has overcome challenges in his everyday life and has overcome some sensory issues. Cole has helped him at first to brush his teeth correctly and overcome sensory issues such as hair cutting, using a toothbrush and food textures. Cole has also been helping my son with being able to stay on task and stay focused when he is overstimulated. Cole has taught Andy to take turns and to be able to share with others. Since Andy has been going to TheraTree he is more focused, and is right on track. Andy has developed new motor skills and social skills. Andy has become a brighter kid. Thank you TheraTree and Cole for all you do for us!” Andy's Mom
Hear more from our team: **************************************************
My UNIQUE ROLE: I have a radical idea about my role in healthcare. The children in our community cannot be fixed. Because to be fixed, you must be broken. our kids and our families are not broken. They may be facing challenges; challenges that are real valid and affecting their life. I see that. It IS my role to give children and families access to living happy, healthy, and well balanced lived. This access is created through developing the skills and giving the tools for living life. It's an access for their VOICE to be heard, their BODY to move, and to become INDEPENDENT. The children and families who walk through my doors are not broken, they are perfectly imperfect humans and I believe this to our core. It is my mission to create a community aligned in this vision; to give children and families access to happy, healthy and well-balanced lives through removing barriers. Together, we grow minds, bodies, and spirits. - Jessica Hatfield, Owner/CEO
Requirements
Education
High School Diploma/GED
Experience
Entry
Compensation
Amount
$30,000 - $57,500
Interval
Year
Additional benefits
Job boards
Posted on
ZipRecruiterIndeedSnagajobMyJobHelperPostJobFreeAdzunaMonster
Job type
Full Time
Country
United States
State
ky
City
Owensboro
Postal code
42303
Notification
Assessment results New candidate added Application received Reference added Reference completed Reference RejectedResume received One-way video interview completed Text message received
Managers
Stephen keel
Posting creator
Jessica Hatfield
Additional Information
We are an Equal Opportunity Employer offering the right candidate a unique opportunity to learn, grow, and remain passionate about working with pediatrics. We also offer a comprehensive benefits plans, include a retirement plan with employer match. Professional development opportunities and support also offered, in the applicable field to support our therapists in their continuing education and growth.
Interested and qualified candidates should submit their resume and cover letter.
M/F/D/V AA/EOE
$30k-57.5k yearly 60d+ ago
Customer Service Associate (Store #331)
Kocolene Development Co
Customer service supervisor job in Boonville, IN
Job Title: CustomerService Associate (CSA)
FLSA Status: Non-exempt
Summary
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
$22k-29k yearly est. Auto-Apply 60d+ ago
Customer Service Associate (Store #331)
Smokers Host #331
Customer service supervisor job in Boonville, IN
Job Description
Job Title: CustomerService Associate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
$22k-29k yearly est. 13d ago
Customer Support Representative
Clarke Power Services 4.3
Customer service supervisor job in Henderson, KY
Customer Support RepresentativeMon-Fri: Day shift
When you work with Clarke, you work with an industry leader! Do you have experience working with Heavy Duty Truck Parts and Service? Are you looking for a good new opportunity? We would like to talk with you! In this role, Service & Parts Customer Support Representative, associate will Interpret customer needs on telephone or in person to fulfill the parts and service needs of the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Open and close parts and service tickets for both warranty and customer pay invoices.
Talks with customers by phone or in person to identify parts and/or service needs and sets those customers up with our scheduling system. Completes information, determines charges for service requested, and quotes labor and/or parts required by customer
Solicits sale of new or additional parts or services.
Reads parts and service manuals to ascertain type and specification of part. Utilizes computer system for entering and updating customer orders
While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed. The employee is required to efficiently and accurately enter the order information into a specialized computer system, and effectively participate in self-directed work teams.
PHYSICAL and SAFETY REQUIREMENTS
While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance.
The associate must be able to read and write reports.
Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.?
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED)
4+ years of related experience and/or training; or equivalent combination of education and experience
Technical background with engines or transmissions is a big plus
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Commercial Driver's License (CDL) a plus
Must be able to obtain DOT Med Card
Why should you apply? Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:
Weekly Pay!
Medical, Dental, Vision Insurance starts first day of the month after you start!
Healthcare Savings Account Option with Annual Company Contribution!
401K Savings Plan with Company Contribution Every Paycheck!
Paid Holidays and Vacation!
Life and Disability Insurance!
Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!
Work with a GREAT Team of people!
Clarke Power is an Equal Opportunity employer
$29k-36k yearly est. 20d ago
Crisis Line Specialist - Call Center
River Valley Behavioral Health 3.5
Customer service supervisor job in Owensboro, KY
The Crisis Line Specialist is responsible for providing immediate, confidential, and empathetic support to individuals experiencing emotional distress, mental health crises, or urgent life challenges. This role is vital in offering a first point of contact for individuals in need of immediate assistance, de-escalating crises, providing resource referrals, and connecting callers with appropriate mental health services.
Essential Functions:
Functions as the point of entry for individuals calling to request behavioral health services at RiverValley. Assists individuals in accessing services through established protocols, including the scheduling of appointments.
Answers incoming crisis calls promptly, providing a compassionate, non-judgmental, and empathetic response to individuals in distress.
Evaluates the urgency of the caller's situation by conducting risk assessments, including determining whether the caller is at risk of self-harm, suicide, or harm to others.
Utilizes de-escalation techniques to stabilize callers and ensure their immediate safety while maintaining a calm and supportive environment.
Maintains accurate and confidential records of calls, including detailed notes of the conversation and follow-up actions, in compliance with organizational policies and legal requirements.
Works closely with other crisis services team members, healthcare professionals, and community organizations to ensure coordinated care for individuals in crisis.
Participates in ongoing training related to crisis intervention, behavioral health issues, and effective communication techniques.
Maintains and compiles statistical and outcome data for various programs and services.
Adheres to all organizational policies, procedures, and legal requirements regarding confidentiality, privacy (such as HIPAA compliance), and professional conduct.
Fosters collaborative working relationships among members of the leadership and management teams and programs.
Other duties as assigned.
Qualifications
Education and Experience:
High school diploma or equivalent required. Bachelor's degree in Psychology, Social work, Sociology, or Human Services preferred.
Skills:
Strong verbal communication and active listening skills.
Ability to remain calm and composed under pressure.
Empathy, patience, and a non-judgmental attitude.
Familiarity with crisis intervention techniques and mental health first aid is a plus.
$25k-30k yearly est. 17d ago
Customer Service Associate
Variety Stores LLC
Customer service supervisor job in Madisonville, KY
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-30k yearly est. 23d ago
Peer Support Supervisor - Crisis Services
Southwestern and Affiliates
Customer service supervisor job in Evansville, IN
Southwestern Behavioral Healthcare is hiring for a Peer Support Supervisor to provide consistent orientation and training to new and current Peer Support Specialists.
WHY WORK FOR SOUTHWESTERN?
AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts DAY ONE OF EMPLOYMENT!
401K Employer Contribution & Match
Student Loan Assistance Program
Physical & Financial Wellness Programs
Generous Paid Time Off Plan
Competitive Total Compensation Program
On-site training available for qualified candidates
We are GROWING!!
ESSENTIAL FUNCTIONS:
Provide on-shift orientation to new Peer Support staff
Provide ongoing training and staff development for crisis services team.
Review and complete SmartCare competency with new Peer Support staff
Model appropriate behaviors when responding to crises in person and by phone
Provide individual and/or group supervision meetings for CPSP staff and those pursuing certification.
Provide individual and/or group debriefing to encourage and monitor self-care.
Appraise Crisis Services leadership of Peer Support staff performance and seek direction as needed
Follow policies and procedures and participate in creation of new procedures or revisions of existing.
Attend Leadership meetings/activities as scheduled
Attend weekly scheduling Crisis Leadership meetings to inform program development
OTHER ACTIVITIES
Maintains working knowledge of community resources and entitlement programs.
Monitors client's use of services, progress, and ongoing safety.
Functions as patient advocate/ liaison providing coordination and linkage between clients and other treatment providers.
Utilize electronic medical record for clinical documentation.
Qualifications
WORKING ENVIRONMENT:
This job operates in the Crisis Services department. This role routinely uses standard office equipment such as computers, phones and filing cabinets. This role has the possibility of exposure to inside environmental conditions, such as noise and infectious/communicable diseases, insects, possible exposure to distressed clients, families or visitors.
MINIMUM QUALIFICATIONS:
High School Diploma or GED.
Certification as a Certified Peer Support Professional (CPSP).
At least two (2) years of professional experience as a Peer Support Professional.
Possess Certification as a Certified Crisis Peer Supervisor.
Must be at least 21 years of age and maintain a valid driver's license.
Obtain and maintain verbal de-escalation and crisis intervention training.
If you are interested in joining a fun, friendly, innovative team, apply today!
EOE/AA including Veterans and Disabled.
Visit
************************************************ to find out more about our DE&I initiatives.
If you are a person with a disability needing assistance with the application process, please call **************.
$39k-65k yearly est. 13d ago
Dental Call Center Specialist - HRI Dental
Health Resources 3.8
Customer service supervisor job in Evansville, IN
Department:
Health Services
Weekly Hours:
40
Status:
Full time
Shift:
Days (United States of America)
As a Dental Call Center Specialist, you will communicate with outside clients (dentists, members, agents and employer groups) for claim, enrollment and benefit service support.
You will direct clients to the website to verify enrollment, benefits and submit claims/pretreatments. You will also provide assistance and training for all web-based functions.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
High School diploma or equivalent
PREFERRED REQUIREMENTS
1-2 years experience in telephone sales or telephone-based customerservice
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org
Equal Opportunity Employer/Drug-Free Workplace
$33k-43k yearly est. Auto-Apply 20d ago
Supervisor - Call Center
Maximus 4.3
Customer service supervisor job in Evansville, IN
Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of CustomerService Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customerservice level agreements.
This is a fully remote role.
*Position is contingent upon contract award*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Supervisory or team lead experience in a remote contact center environment
- Excellent communication, coaching, and problem solving skills
- Technical proficiency with remote-work technologies
- Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools
- Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
76,500.00
$29k-39k yearly est. Easy Apply 6d ago
Call Center Specialist
BHS 4.3
Customer service supervisor job in Madisonville, KY
Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY
The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customerservice in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Requirements
High school diploma or GED required.
Prior CustomerService experience necessary.
Medical office and call center background preferred, but not mandatory.
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
$26k-31k yearly est. Auto-Apply 17d ago
Team Lead
Rack Room Shoes 4.2
Customer service supervisor job in Madisonville, KY
30900
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customerservice standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1052
1052 Rack Room Shoes
Pay Range: 13.50
Madisonville Town Center
I-69 & Island Ford Rd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Madisonville, Kentucky US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$23k-29k yearly est. 60d+ ago
Customer Service Associate (cashier)
Valor 4.5
Customer service supervisor job in Rockport, IN
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable CustomerService Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customerservice in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customerservice skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customerservice experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
$22k-29k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Customer service supervisor job in Jasper, IN
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Big Lots CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$22k-30k yearly est. 8d ago
Team Lead
Rack Room Shoes Inc. 4.2
Customer service supervisor job in Madisonville, KY
30900 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customerservice standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1052
1052 Rack Room Shoes
Pay Range: 13.50
Madisonville Town Center
I-69 & Island Ford Rd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Madisonville, Kentucky US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a customer service supervisor earn in Owensboro, KY?
The average customer service supervisor in Owensboro, KY earns between $22,000 and $44,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Owensboro, KY