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  • Manager Customer Service

    Hannaford Bros Co 4.7company rating

    Customer service supervisor job in Westbrook, ME

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Promote customer goodwill by role modeling and providing high standards in customer service. * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary to hold associates accountable to company standards. * Foster a positive and inclusive environment to all associates. * Manage the Front End operations in accordance with established department standard practices. * Manage work schedules to effectively maintain customer service standards and meet associates' personal needs. * Fully utilize all Standard Practice Train Aids, Reference Documents, and Training Materials to hire, train and develop associates to meet the departmental needs. Keep all yearly certification up to date. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department as outlined on the Assignment Sheets * Supervise performance of all duties and responsibilities of all Front End associates. * As the Compliance Officer, insure compliance with all Anti-Money Laundering regulations and training * Attain departmental budgeted payroll, over/shorts (review Financial, Over Short Report weekly), and supplies. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. * Ensure department associates are properly trained by certified trainers. * Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Customer Service Communication Board and Task Management. * Observe and ensure compliance with company sanitation, safety, and food safety standards. * Observe and follow all company policies and established procedures. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Ensure that all of the various types of sales transactions and media accepted by the store are handled in strict accordance with established company policies and procedures including full compliance with any legal requirements. * Supervise the effective operation of the office/service desk/kiosk/front end/bottle room (if applicable) to include cleanliness, customer service, and accurate transactions. * Secure office and front-end cash drawer at all times when leaving it unattended; protect company assets at all times. * Have a total understanding of labor and productivity reports, scheduling, and ordering. * Follow all customer service department standard practices to ensure efficient operations. * Conduct performance appraisals and service observations in accordance with company standards. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Perform cashier and/or bagging functions, as needed. * Perform service desk/kiosk and bookkeeper associate functions, as needed. * Assist in special projects and perform other functions as assigned by supervisor. QUALIFICATIONS A high school graduate or equivalent preferred. Excellent interpersonal, organizational, communication and customer service skills. Good understanding of store operations preferred. Must meet minimum age requirements to perform specific job functions (18 yrs old). Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Ability to use technical information to solve problems. Ability to lead and direct others. Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required, performing all job functions. * Perform repetitive hand and arm motions. * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion. * Pull or push up to 75 lbs. on occasion. * Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Stand 100% of the time with occasional walking short distances. * Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator. * Lift and carry up to 15 lbs occasionally. * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level. * Meet established volume activity standards for the position. * Have sufficient visual activity to check ID cards, checks, invoices and other written documents. Salary range is between $ 49,400 - $67,496 Annual (40 Hours) Eligible for 5 additional hours at OT Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $49.4k-67.5k yearly 14d ago
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  • Kennebunk - Market Customer Service Assistant (Part Time - 25 hours)

    Kennebunk Savings 3.8company rating

    Customer service supervisor job in Kennebunk, ME

    Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do. Our Core Values- Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief. They guide our day to day actions - from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another. Our Core Values form the foundation of our culture. Embodying them forms the basis of what makes for a successful employee at Kennebunk Savings. Scope of Work: The individual in this role will accurately and efficiently process a variety of customer teller transactions. This individual will be knowledgeable of our company's products and services to effectively meet the customer's needs and provide a high level of customer service. Essential Functions (3): Transaction Processing/Cash handling - Process a variety of teller transactions accurately and efficiently which may include deposits, withdrawals, loan payments, check cashing, verifying incoming/outgoing cash, and daily balancing of cash drawer/vaults Customer Experience- Displays the following attributes: friendly, outgoing, professional, courteous, projects a positive image, resolves problems quickly and efficiently, and is respectful to customers. Product/Technical Knowledge - Maintains a working knowledge of company products and services in order to communicate effectively with customers. Proficient with technology required for this position. Other Duties & Responsibilities: Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer Understands, supports and adheres to organizational policies and procedures Consistently emphasizes the importance of teamwork in the department and company at large Responsible for keeping abreast of company news and information Responsible for completing required training and policy review May serve on various committees Willingness to take on additional tasks and duties Certifications & Licenses Required: N/A Desired Knowledge, Skills & Abilities: Displays high level of regard for trust and confidentiality Has a working knowledge of Microsoft Office Products Displays strong written and verbal communication skills Displays strong organization skills and the ability to multi-task to meet established deadlines Demonstrates a high level of accuracy and attention to detail Effectively uses analytical skills to solve technical, as well as, non-technical problems Prior knowledge of banking regulations is preferred Ability to adapt to change Desired Job Experience: Experience in a professional, service focused and fast-paced environment Desired Education: High school or General Education Diploma Working Conditions & Minimum Physical Requirements: Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards Dexterity of hands and fingers to operate a computer and other office equipment Lifting and moving of moderately heavy objects on occasion Standing for extended periods of time External and internal applicants, as well as position incumbents who become disable as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. Last Updated 04/26/2022
    $30k-33k yearly est. 9d ago
  • Guest Service Supervisor

    Global Partners LP 4.2company rating

    Customer service supervisor job in Portland, ME

    Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised). Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift. Work in intermittent temperatures (i.e., cooler, outside, etc.,). Must have reliable transportation. High School Diploma High school diploma or equivalent Pay Range: $18.49 - $21.92 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $18.5-21.9 hourly Auto-Apply 35d ago
  • Service Lead Keyholder in a Candy Store!

    Lolli & Pops 4.5company rating

    Customer service supervisor job in South Portland, ME

    As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $42k-68k yearly est. 60d+ ago
  • Retail Customer Experience Manager

    Michaels 4.2company rating

    Customer service supervisor job in Biddeford, ME

    Store - BIDDEFORD, MEDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $49k-111k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Laplante Electric

    Customer service supervisor job in Scarborough, ME

    LaPlante Electric is currently hiring an outgoing Customer Service Associate to assist our clients with all their inquiries and ensure they have the best experience with us. This is a full-time, 100% in office position earning a competitive wage of $24 - $26/hour. We are a local electrical industry leader and believe that hard work can also be fun. In addition to great pay and our positive culture, we offer our Customer Service Associate the following benefits and perks: Health, dental, vision, disability, supplemental, and life insurance 401(k) with match Paid time off (PTO) and Paid Holidays Paid training Tuition reimbursement Professional development assistance Potential for overtime work at 1.5 times the hourly rate SCHEDULE The work schedule for this full-time position is Monday through Friday, 8:00 AM - 5:00 PM. WHAT YOU'LL BE DOING Disbursement of incoming emails to the appropriate employee or department Using our company software, Service Titan, to record communication, actions taken with customers, and any vital information on the customer's job Resending invoices or estimates or providing financing information to customers Sending reset instructions for generator error codes Calling customers who've received reset instructions and offering a service appt. Mailing out installation magnets to customers according to a timeline Mailing of appreciation items when applicable to customers Keeping an eye on office supplies Keep "Electrical List" tabs updated on Teams Informing office staff when packages arrive and handling outgoing mail Tagging jobs below the line "new customer or existing" Scrubbing Slack lists for Customer Service Department and clearing complete ones Entering spreadsheet data as needed by office staff Assisting with 5-star customer issues and concerns Maintaining the reviews bonus spreadsheet Other office related tasks as they arise or are needed by other departments TECH WE WORK WITH Microsoft Outlook Microsoft Teams Word and Excel Slack Service Titan ABOUT LAPLANTE ELECTRIC INC. We are a Maine-based family-run company that specializes in electrical services and installations including standby generators and ductless heat pump services. In 1974, Mike LaPlante started this business with only one pickup truck and his work ethic. Since 1974, technology has developed, and our team has grown. We provide quality services, but also value fairness, respect, and honesty. From 24/7 customer service to emergency night or weekend service, we want our clients to be happy. Every day we strive to exceed expectations and serve our community! We recognize that relationships are a two-way street and that having happy and grateful team members is the way to bring world-class service to our customers. This is why we take care of our staff! For our amazing team, we offer an excellent benefits package, opportunities for advancement, and a fun, engaging work environment. CUSTOMER SERVICE ASSOCIATE REQUIREMENTS As a Customer Service Associate, you are essential to our electrical services as a client-facing employee! You warmly greet all customers, both by phone and in-person, as well as staying in touch with them throughout the project process so they are always well-informed and up to date. You feel good about keeping our clients informed and happy! 3+ years of customer service experience Strong computer skills (50+ WPM) Comfortable multi-tasking and speaking on the phone A love for assuring customer satisfaction A happy and optimistic attitude and disposition Do you have fantastic communication skills? Are you able to work in a fast-paced environment efficiently and effectively? Can you work well with a team? Do you manage your time effectively and prioritize tasks accordingly? If yes, give us the chance to review your information. ARE YOU READY TO JOIN OUR OFFICE TEAM? If you are excited about this opportunity, apply today!
    $24-26 hourly 60d+ ago
  • Customer Service / Full time / Part time

    Carshay, LLC

    Customer service supervisor job in Saco, ME

    Job DescriptionAre you tired of sending resumes and no one getting back to you? Not here! We have a speedy hiring process from the first phone call to your official start date! You may not have considered professional window cleaning for a living but were here to tell you, if you like to work outside, have a flexible schedule, and have a little hand/eye coordination, we can make a professional window cleaner out of you! Typical Schedule: Mon-Fri, 7:30am 3:30pm Pay: $20.00-$25.00+ per hour Be part of a culture where youll be quick to develop a new trade, great relationships among your peers and meaningful skills that can help you achieve personal and professional goals. Our average employee has been with us for over five years. Benefits/Perks: Paid training, no experience necessary No nights Flexible hours Full- or part-time available year-round Tips and additional commission opportunities Inside and outside work Equipment and uniforms furnished No High Rise or Skyscraper work
    $20-25 hourly 17d ago
  • Customer Service

    KFC Sanweco Inc.

    Customer service supervisor job in Sanford, ME

    Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Eligibility to accrue paid vacation time Career advancement and professional development opportunities Medical benefits Health and Wellness programs 401K plan with 6% match PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $40k-70k yearly est. 3d ago
  • Customer Service / Full time / Part time

    Carshay

    Customer service supervisor job in Saco, ME

    Are you tired of sending resumes and no one getting back to you? Not here! We have a speedy hiring process from the first phone call to your official start date! You may not have considered professional window cleaning for a living but we're here to tell you, if you like to work outside, have a flexible schedule, and have a little hand/eye coordination, we can make a professional window cleaner out of you! Typical Schedule: Mon-Fri, 7:30am - 3:30pm Pay: $20.00-$25.00+ per hour Be part of a culture where you'll be quick to develop a new trade, great relationships among your peers and meaningful skills that can help you achieve personal and professional goals. Our average employee has been with us for over five years. Benefits/Perks: Paid training, no experience necessary No nights Flexible hours Full- or part-time available year-round Tips and additional commission opportunities Inside and outside work Equipment and uniforms furnished No High Rise or Skyscraper work Compensation: $20.00 - $25.00 per hour Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer. Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world. We are looking for courteous, self- motivated and friendly individuals that pay attention to detail. We clean glass at commercial and residential locations; including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required. You need reliable transportation, proof of insurance, and a valid driver's license to be considered for employment. Thank you for your interest in Fish Window Cleaning . Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.
    $20-25 hourly Auto-Apply 60d+ ago
  • Client Experience Representative I

    UNUM Group 4.4company rating

    Customer service supervisor job in Portland, ME

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: * Award-winning culture * Inclusion and diversity as a priority * Performance Based Incentive Plans * Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability * Generous PTO (including paid time to volunteer!) * Up to 9.5% 401(k) employer contribution * Mental health support * Career advancement opportunities * Student loan repayment options * Tuition reimbursement * Flexible work environments * All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: Minimum starting hourly rate is $24.04 per hour. Position start date is March 16th, 2026. This advanced front-line service professional role is accountable for in force service execution, customer relationship management, and service. This is the first point of contact for all in force service-related inquiries that will directly influence/drive future business while representing a key component in the successful implementation of the growth strategy. Developing strong credibility through exceptional execution of service responsiveness will require critical thinking skills and seamless delivery of an extremely complex, broad-range, expansive knowledge and expertise across multiple products, services, and platforms of the integrated service model. This role will provide highly responsive service to plan administrators, brokers and field partners working in close partnership with internal business partners to achieve common goals/objectives up to and including enhance broker relationships, influence persistency, and new business opportunities. Service will range throughout multiple lines of business relative to any inquiry and communication will be facilitated through different mediums (telephone, email, chat, written correspondence). Principal Duties and Responsibilities * Engage in education to continually retain deep/broad knowledge of voluntary benefits and group administration to respond to any type of inquiry leveraging a multitude of systems/workflows. * Ability to attain and retain specific subject matter expertise as may be requested for designated service support. * Meet individual goals with a continuous focus on team results. * Provide mentor/coaching/training support to team members and other partner areas * Make discretionary/exception decisions based on record, case, and circumstance. * Be a strong advocate for the adoption of digital tools (MyUnum, Colonial Life for Clients Portal, etc.) for clients, agents and brokers through education and sharing the value to improve adoption, utilization, and overall customer satisfaction. * Develop, strengthen, and build deep relationships with plan administrators, brokers, home, and field office partners while exemplifying a high degree of professionalism. * Serve as a dedicated resource to provide service support for select broker, agent and/or plan administrator partners, as primary priority within role, as needed. * Offer/promote capabilities by aligning customer needs with the target offering; provide clear, concise communications involving persuasion, negotiation and/or education always driving toward customer self-sufficiency. Comfort with outbound educational call outreach. * Anticipate and represent the needs/expectations of plan administrators/brokers. Have the foresight to utilize knowledge/skills to adjust service as expectations evolve in the service model and/or custom-base modifications and digital assets. * Achieve high customer satisfaction of ongoing administration processes. * Research, evaluate and respond to service issues. Reliance on advanced problem-solving skills, exceptional communication skills, strong product/risk knowledge and process expertise. * Partner with field through escalation of growth and/or at-risk indicators. * Reflect a sense of customer intimacy - know who the customer is, what products they have with us and what their recent interaction history includes. Utilize this customer knowledge to proactively educate and influence clients, agents, and brokers on digital assets. * Establish strong partnerships with relevant partner areas (e.g., Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). * Help identify and support change initiatives to improve workflow, enhance customer service and reduce operating costs. * Recognize trends and root causes; create solutions to prevent future occurrences. Act as an advocate for the field offices by surfacing trends/sales barriers/service model breakdowns to appropriate partners. * May perform other duties as assigned including special projects/initiatives. Job Specifications * Bachelor's degree preferred or equivalent * Experienced customer service professional with 3+ years required * Solid understanding of the marketplace - value of brokers, agents, and clients and challenges of plan administrators * Demonstrated critical thinking practices and strategic/forward thinker * Strong ability to examine and make decisions (often unique and individualized) with a great deal of discretion and draw own conclusions * Operate with urgency in a real-time service and multifaceted environment * Strong interpersonal and negotiation skills and acts with a sense of urgency in responding to internal and external customers * Strong communication skills including written/verbal * Provides leadership to the other team members * Demonstrates strong analytical, critical thinking, and problem-solving skills * Interacts effectively at all levels of the organization on both a strategic and tactical level * Proven ability to work under pressure, managing a complex and fast paced workload while simultaneously changing direction based on modification of business priorities. * Embraces and leads change to improve process, efficiency, and service * Demonstrates consistency in accuracy, speed, and quality of work * Supports extended hours of coverage, including working evening shifts as needed Note: Remote employees are eligible to apply. ~IN2 #LI-CC1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $40,000.00-$75,600.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $40k-75.6k yearly Auto-Apply 12d ago
  • Customer Service Associate (SEASONAL / PART-TIME)

    Portland Hearts of Pine

    Customer service supervisor job in Portland, ME

    Note: This is a part-time, seasonal role. Hours per week can fluctuate depending on candidate situation and company need. Primarily, this role will involve working at the ~20 professional soccer matches per year that take place at Fitzpatrick Stadium from mid-April through mid-November, usually on Saturdays and Sundays. Associates are expected to commit to at least 17 of the 2026 home matches in order to join the team. Hourly rate: $16.75 per hour Hearts of Pine is seeking friendly, enthusiastic Hospitality and Guest Service associates to join our game day event staff. This is a part-time seasonal position focused on enhancing the fan experience and ensuring smooth event operations. You will consistently provide best-in-class customer service to Hearts of Pine fans. You will be an expert in what it means to be a part of the Hearts of Pine team and part of the greater Maine community by sharing your knowledge about the team and our offerings- educating, informing, and inspiring. You will offer information to the customer as needed, and execute operational processes effectively and efficiently. Your goal is to be fan-first to help make sure stadium attendees have an unforgettable experience at Hearts of Pine matches! Key Responsibilities: Provide exceptional customer service to all guests and staff, while maintaining complete knowledge of the Stadium layout to effectively direct supporters and staff. Assist with event setup and breakdown activities on game days. Specific duties at Hearts of Pine home games may also include: Check and validate tickets for proper zone entry. Provide Fan Experience assistance at the Guest Services station. Help scan and verify tickets at entry to ensure quick, accurate guest check-in Assist customers with finding their seats and help ensure proper crowd flow Qualifications and Requirements Ability to communicate and problem-solve effectively. Enthusiastic, proactive, and team-oriented approach to guest services. Must be able to walk and stand for up to 4 consecutive hours, in an outdoor environment, rain or shine. Work nights/weekends as necessary, especially on the dates of the club's home games Must have reliable transportation to/from Fitzpatrick Stadium in Portland, Maine. Perform other related duties as assigned Preferred Qualities A passion for soccer and Hearts of Pine Ability to help customers with digital tickets on their mobile phones, as needed. Ability to work in a fast-paced environment. Physical ability to lift up to 30 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $16.8 hourly 36d ago
  • REC CENTER MAINT SUPERVISOR

    City of North Richland Hills, Tx 3.8company rating

    Customer service supervisor job in Portland, ME

    The purpose of this position is to maintain NRH Centre facility and equipment/system standards throughout each section of the 86,000 sq ft facility. This position is responsible for general maintenance and coordination of all facility maintenance. This position is responsible for building relationships with both internal and external contractors and vendors for outside service when in-house repair is not possible. This working supervisor will also be responsible for monitoring all systems throughout facility including HVAC, Aquatic Area environmental system, Aquatic Area water treatment systems, interior and exterior lighting, fitness equipment access control systems, and security system function. Incumbent will also maintain service history records, monitor inventory, and place orders for parts, tools and equipment and assist with annual budget preparations. This position is also responsible for the cleanliness, appearance, and safety of the Recreation Center. This is accomplished by hiring, training, and supervising the maintenance staff to clean, sanitize and maintain the Recreation Center for daily public operations. Schedule the full-time and part-time maintenance staff to provide adequate coverage throughout the 7-day a week operational schedule of the facility. Keep track of the janitorial supply inventory and order supplies when necessary. Continually research best practices for efficient task completion with minimal interruption to daily operations. Practice "green" environmental janitorial practices when practical. Why Work for the City of North Richland Hills? As an employee of the City of North Richland Hills you will experience more than just a job, more than a paycheck. Working for the City of North Richland Hills means becoming a member of our family and reaping the benefits that go along with it. Insurance Full time employees are offered a complete line of benefits, which include medical, dental and vision insurance, life insurance equal to three times your salary, and optional supplemental life insurance and long-term disability programs. Retirement As a full-time employee, you will become a member of the Texas Municipal Retirement System (TMRS) with the City of North Richland Hills making contributions towards your account. You can also put savings toward retirement in the voluntary 457 deferred compensation plan. Vacation, Holidays, and Sick Leave The city offers vacation and sick leave, as well as ten paid holidays. Full time employees earn three weeks of vacation during their first year of employment and 10 hours of sick leave a month. What We're Looking For: * Associate's degree. * Two years' experience in janitorial work, building maintenance, or related field plus at least basic understanding of technical computer-based equipment and building systems. * HVAC Technician, Executive Housekeeping Certification. * Certified Pool Operator License required or obtain one within six months of hire. * Valid Texas Class C Driver's License. PLEASE ATTACH RESUME Code : 2025137-1 Location : NRH CENTRE Posting Start : 01/07/2026 SALARY RANGE: $53,868.00-$75,389.00
    $53.9k-75.4k yearly 13d ago
  • PT Customer Service Leader

    Ahold Delhaize

    Customer service supervisor job in South Portland, ME

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $27k-34k yearly est. 30d ago
  • Guest Service Supervisor

    Global 4.1company rating

    Customer service supervisor job in Portland, ME

    Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised). Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift. Work in intermittent temperatures (i.e., cooler, outside, etc.,). Must have reliable transportation. High School Diploma High school diploma or equivalent Pay Range: $17.28 - $20.49 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $17.3-20.5 hourly Auto-Apply 41d ago
  • Customer Relationship Associate - Westbrook

    Saco & Biddeford Savings Institution 3.2company rating

    Customer service supervisor job in Westbrook, ME

    This position performs the duties of a Customer Service Representative or a Teller, based on Branch scheduling needs. When acting as a Customer Service Representative, you are responsible for presenting yourself as a professional representative of the Bank, demonstrating honesty, sincerity, and integrity in all interactions. You must possess the ability to genuinely identify customer needs and recommend products and services that best serve those needs, building trust with every customer interaction. This role requires a strong knowledge of the bank's consumer products, as well as a basic understanding of business deposit products. When acting as a Teller, you are responsible for reflecting the core values and culture of the Bank, ensuring customers receive an exceptional banking experience that aligns with our commitment to excellence, respect, and customer-centric service. Tellers are tasked with accurately processing transactions, identifying customer needs, and suggesting Bank products and services or referring customers to other personnel as necessary. Essential Functions: Professional Service with Integrity: Provide professional, courteous, and efficient service to all customers. Make eye contact, learn and use the customer's name, and maintain a sincere commitment to treating every customer with respect and fairness. Customer Assistance: Assist customers in a variety of ways, including but not limited to; opening accounts, clearly explaining the range of the institution's deposit products and services, updating customer information, answering questions, resolving problems, and addressing concerns in a way that prioritizes their best interests. Transparency and Accuracy: Provide customers with complete and accurate information regarding all consumer and business deposit products and services, including Individual Retirement Accounts, HSAs, and Electronic Banking Services. Ensure that all communications are clear and transparent, adhering to ethical standards. Policy Adherence: Maintain a thorough knowledge of, and comply with, all quality control policies, procedures, and regulatory requirements, ensuring that every action is in line with the bank's standards of integrity. Customer Advocacy: Serve as a liaison between the customer and other bank departments as necessary to resolve issues, demonstrating a collaborative spirit and commitment to customer satisfaction. Make appropriate referrals to other bank personnel when necessary. Efficient Service Delivery: Ensure that all customer service functions are performed efficiently and in accordance with the bank's policies and procedures, always striving for excellence. Product Knowledge & Continuous Learning: Maintain a strong and evolving knowledge of the Bank's products and services, seeking ongoing education and training to better serve customers and uphold the Bank's values. Transaction Accuracy: Accept and accurately process all Bank transactions, ensuring integrity in every exchange. Cash Handling: Negotiate checks and place holds within established limits, demonstrating attention to detail and responsibility. Cash Drawer Balance: Accurately balance your cash drawer at the end of each shift, and report any discrepancies to the supervisor promptly, adhering to the bank's accountability standards. Confidentiality: Exhibit a strong commitment to confidentiality, handling all customer information and transactions with the highest level of integrity and discretion. Compliance: Comply with and remain current with all federal and state banking regulations, as well as all bank and branch policies and procedures, ensuring full adherence to industry standards and ethical practices. Team Support: Perform other miscellaneous duties or special assignments as required or assigned, assisting other Branch staff as needed. Contribute positively to team success, always fostering a collaborative and inclusive work environment. Training and Development: Attend all required meetings and training, contributing to a culture of continuous learning and professional growth. Other Duties and Responsibilities: Customer Referrals: Make appropriate referrals to our business partners that benefit customers, ensuring that the referral process is carried out transparently and with integrity. Proactive Product Suggestions: Make product suggestions based on the customer's needs, handling them or making referrals to other Bank personnel as needed, always in the customer's best interest. Security Adherence: Follow all security procedures, helping maintain a safe environment for both employees and customers. Time Management: Effectively prioritize work, ensuring all tasks are completed on time and in alignment with branch goals. Adaptability and Innovation: Demonstrate eagerness to accept new challenges, recognizing that each day may bring new opportunities and changes, and adapting accordingly with a positive and proactive mindset. Working Conditions: Physical surroundings are generally pleasant and comfortable with protection from weather conditions but may be subject to temperature changes. Frequent lifting of one to ten pounds; occasional lifting of up to 35 pounds. Extensive operation of computers and office equipment requiring dexterity and coordination, with frequent use of hands. Ability to stand for extended periods. Ability to travel to all Bank locations, if needed. Requirements High school graduate or equivalent required; college, business, or banking professional training preferred. Experience as a Teller, Customer Service Associate, or in a similar customer service role beneficial. Strong interpersonal skills, verbal and written communication, and organizational skills. Ability to interact harmoniously and effectively with others, fostering teamwork and collaboration in line with the Bank's values of integrity and respect. Operational competency with Microsoft Office Suite. Ability to operate standard office equipment with attention to detail. Ability to manage time effectively, prioritize work, and accomplishing goals on time while meeting all required standards. Knowledge of Windows-based applications. Ability to read documents and computer screens, communicate in person and via phone, and use a computer and office equipment. Dependable, punctual, and consistent in attendance, demonstrating reliability and responsibility. Flexibility with varying schedules and willingness to adapt to new challenges.
    $22k-27k yearly est. 3d ago
  • Store Customer Service Specialist

    1715 High School

    Customer service supervisor job in Brunswick, ME

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work within 20 miles of Store #5408, located at: 179 Pleasant St, Brunswick, ME 04011 Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Guest Service Supervisor - Portland

    Spare Time Entertainment 4.0company rating

    Customer service supervisor job in Portland, ME

    What You'll Do: • Lead and support the front desk team • Keep the front-of-house clean, organized, and guest-ready • Oversee our lanes, arcade, and attractions throughout the day • Help schedule staff and cover events • Train and coach front desk staff and porters • Answer guest questions in person and over the phone • Jump in to solve problems and keep the fun flowing • Operate the POS system and handle transactions • Make announcements, promote specials, and hype up the energy • Complete opening and closing duties • Watch for safety issues, respond to incidents, and complete reports • Help with equipment checks, supplies, vending, and anything needed to keep the place moving What We're Looking For: • A high school diploma or equivalent • Two years of guest service experience • One to two years of supervisory or lead experience • Strong communication, confidence, and organization • Someone who thrives in a busy, loud, high-energy environment What It's Like Here: Lights. Music. Lanes. Arcade action. Kids. Parties. Leagues. You're on your feet, helping people, problem-solving, and making the day better for everyone who walks in. If you want a leadership role that is upbeat, hands-on, and actually fun, apply now and come be part of the Spare Time crew.
    $31k-39k yearly est. 60d+ ago
  • Customer Service Banker

    New Hampshire Trust Company 3.8company rating

    Customer service supervisor job in Rochester, NH

    MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Starting salary begins at $20.64 per hour and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
    $20.6 hourly Auto-Apply 12d ago
  • Service Advisor

    Casco Bay Ford 4.0company rating

    Customer service supervisor job in Yarmouth, ME

    Casco Bay Ford is a rapidly expanding Ford dealership with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team. We offer a rich benefits package including Aggressive & Rewarding Compensation Package, Medical, Dental, Vision, Life and Disability, 401 K Plan with company match, Paid vacation, World-class training and professional development, Growth opportunities for career advancement, Employee vehicle purchase plans, Discounts on products and services, Flexible Work Schedule Casco Bay Ford is seeking a Service Advisor to join our team. Apply online today! You may contact Brendan Joy at **************; ************************ if you have any questions. Summary: The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Duties / Responsibilities: Establish and maintain good working relationships with customers to encourage repeat and referral business Maintain communication with customers to set proper expectations of costs and time required or services and repairs Communicate with customers to determine the vehicles' needs and concerns Follow warranty and department processes with proper documentation Promote the sale of labor, parts and accessories in a consultative manner during initial drop off and over the phone after vehicle inspections Greet customers in a friendly and prompt manner Obtain customer and vehicle information, enter all info into repair software Give estimates for services and repair Gain approval from customer on all repairs and services before starting work Deliver vehicle to customer and answer any questions Other duties as assigned Job Requirements/Qualifications: Prior Service Advisor experience is preferred Have a valid driver's license Organization and time management skills Have a passion for customer service Excellent appearance and good verbal communication skills Education and Experience: High school or equivalent preferred Physical Requirements: Prolonged periods sitting at a desk and working on a computer.
    $48k-72k yearly est. Auto-Apply 1d ago
  • Customer Service Banker

    New Hampshire Mutual Bancorp

    Customer service supervisor job in Rochester, NH

    MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Starting salary begins at $20.64 per hour and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
    $20.6 hourly Auto-Apply 60d+ ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Portland, ME?

The average customer service supervisor in Portland, ME earns between $23,000 and $45,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Portland, ME

$32,000

What are the biggest employers of Customer Service Supervisors in Portland, ME?

The biggest employers of Customer Service Supervisors in Portland, ME are:
  1. Genuine Parts
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