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Customer service supervisor jobs in Saint George, UT - 114 jobs

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Customer Service Supervisor
Team Leader
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Service Lead
  • CUSTOMER SVC/DEPT LEADER

    Smith's Food and Drug 4.4company rating

    Customer service supervisor job in Cedar City, UT

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Retail or Customer Service experience Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions in partnership with store management. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs. Plan, organize and supervise the inventory process. Train department associates on inventory/stocking and Computer Assisted Ordering. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Oversee and manage the efficient operations of all functions and activities of the Front-end. Adhere to all local, state and federal laws, and company guidelines. Assists management in the supervision and coaching of front end associates in the performance of their duties. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $113k-158k yearly est. 3d ago
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  • PT Customer Lead

    Ahold Delhaize

    Customer service supervisor job in Saint George, UT

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Lead Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $103k-158k yearly est. 60d+ ago
  • Custom Account Executive

    Yesco 4.6company rating

    Customer service supervisor job in Saint George, UT

    Minimum: Maximum: Location:St. George, UtahJob Type:Full time Job Title:Custom Account ExecutiveJob Description: GENERAL PURPOSE: To grow a new and existing client base in order to achieve the required sales quota. ESSENTIAL DUTIES & RESPONSIBILITIES: Conduct the required number of sales presentations per week to new and existing and customers Perform professional presentations or demonstrations of YESCO products & services while on-site Penetrate all targeted accounts and radiate sales from within client base Overcome objections of prospective customers Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms Build and foster a network of referrals to create new opportunities for revenue growth Generate and develop new customer accounts to increase revenue, by cold-calling if necessary Always maintain professionalism, tact, diplomacy, and sensitivity to portray the Company in a positive manner Actively manage call schedule to adequately cover assigned territory in a time-efficient manner Use marketing data using applicable sales management software tools to maximize sales efficiency and effectiveness MARGINAL DUTIES & RESPONSIBILITIES: Performs other functions as necessary or as assigned NATURE OF WORK CONTACTS: Interacts with small and large businesses that need identification TRAINING & QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Bachelor's Degree (B.A.) or a (B.S.) from a four-year college or university is preferred and/or five to seven years of related sales experience; or any combination of education, experience, and training which provide the following knowledge, abilities, and skills. 3 years of direct work experience in an external sales capacity Demonstrated ability to convert prospects and close deals while maintaining established sales quotas Professional demeanor, selling style, and appearance Past experience in opportunity qualification, pre-visit planning, call control, account development, and time management Success in qualifying opportunities involving multiple key decision makers Strong problem identification and objection resolution skills Able to build and maintain lasting relationships with customers Exceptional verbal communication and presentation skills Excellent listening skills Strong written communication skills Self-motivated, with high energy and an engaging level of enthusiasm Able to perform basic calculations and mathematical figures Ability to work individually and as part of a team High level of integrity and work ethic Must possess a valid driver's license Previous sign experience preferred and which include a working knowledge of the materials and finishes used in construction Understanding of local codes associated with on-premise advertising We maintain a drug free workplace. Young Electric Sign Company is an EEO/AA employer. We welcome all qualified jobseekers. Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
    $33k-49k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Associate

    Primary Residential Careers 4.7company rating

    Customer service supervisor job in Centennial Park, AZ

    The Customer Experience Associate I will provide frontline support to PRMI's customers. They will handle basic inquiries and resolve straightforward issues through various channels, such as phone calls, emails, and chat. They will assist the customer with account level information, troubleshooting problems with their account, and maintaining accurate records for interactions. They are responsible for providing consistent and accurate information. They will have a focus on prompt and professional assistance to customers, contributing to overall customer satisfaction. Responsibilities/Duties/Functions/Tasks o Basic Support: Provide frontline support to customers via phone, email, chat, or in person. o Issue Resolution: Assist customers with basic inquiries, troubleshooting, and problem-solving. o Product Knowledge: Acquire a basic understanding of the company's policies and procedures to effectively assist customers. o Training: Participate in extensive, ongoing training. o Documentation: Maintain accurate records of customer interactions and transactions. o Customer Satisfaction: Ensure customer satisfaction by addressing concerns promptly and professionally. o Escalation: Escalate complex issues to higher-level support or management as needed and in accordance with procedures. o Feedback: Provide feedback to management regarding recurring issues or customer concerns. o Performance: Demonstrate a basic ability to manage customer inquiries with professionalism and within a timely manner. Qualifications o 0 - 12 months tenure. o No Prior Experience Required o Graduate level writing & communication skills. o Strong communication, analytical, and problem-solving skills o Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions. o Ability to function well in a high-paced and at times stressful environment. Supervisory responsibilities · NA Preferences · NA Company Conformance Statements In the performance of assigned tasks and duties all employees are expected to conform to the following: § Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines. § Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities. § Contribute to establishing a respectful workplace where diversity is critical to innovation and growth. § Ensure every action and decision is aligned with PRMI values. § Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI. § Realize team synergies through networking and partnerships across PRMI. § Embrace change; act as advocate and role model, promoting an approach of continuous improvement. § Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions. § Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. § Work effectively as a team contributor on all assignments. § Perform quality work within deadlines. § Respect client and employee privacy. Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
    $31k-40k yearly est. 24d ago
  • Facilities Team Manager - Pecan Valley Resort Amenitites

    Baytown 3.8company rating

    Customer service supervisor job in Hurricane, UT

    Do you take pride in maintaining cleanliness and creating a safe environment? Join our team at Pecan Valley Resort as a Facilities Team Member and play a vital role in ensuring our guests enjoy a spotless and hygienic waterpark experience! What You'll Do Clean and sanitize all areas of the waterpark, including pools, attractions, restrooms, dining areas, walkways, and rental areas Empty trash and recycling bins regularly and dispose of waste appropriately. Monitor high-traffic areas to ensure cleanliness and address spills or messes promptly. Assist with pool deck and attraction sanitation to maintain health and safety standards. Restock supplies, such as soap, paper towels, and toilet paper, as needed. Report maintenance issues or safety hazards to the appropriate team members. Follow all safety protocols and use cleaning equipment and chemicals responsibly. Why Join Us? Be part of a friendly and supportive team. Flexible scheduling to fit your lifestyle. Free access to the waterpark on your days off! Gain valuable experience in sanitation and facility management. Qualifications What We're Looking For A strong work ethic and attention to detail. Ability to work independently and efficiently in a fast-paced environment. Physical ability to perform tasks that require bending, lifting, and being on your feet for extended periods. Willingness to work outdoors in various weather conditions. Availability to work flexible hours, including weekends and holidays. Prior experience in janitorial or sanitation roles is a plus but not required.
    $72k-122k yearly est. 16d ago
  • Service Advisor

    Freedomroads

    Customer service supervisor job in Saint George, UT

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 12d ago
  • Supervisor - Call Center

    Maximus 4.3company rating

    Customer service supervisor job in Saint George, UT

    Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00
    $28k-36k yearly est. Easy Apply 4d ago
  • Customer Service Representative - Patient Registration - Team Lead

    R1 RCM 4.8company rating

    Customer service supervisor job in Mesquite, NV

    Shift Hours: Mon-Fri 7am-5pm R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative - Team Lead, you'll be the shift lead for our Customer Service team that helps our patients check into the hospital. This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating, and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): Ensure that the team meets production standards, deadlines and work schedules by paying close attention to the departmental functions: high quality customer service, proper procedures, quality assurance, patient privacy, and confidentiality standards. Efficient and effective utilization of all available departmental resources, whether human, physical or technological. Assists with the selection, training, coaching, evaluation, counseling and development of patient account representative staff in order to meet production and quality standards. Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement. Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is the next step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience At least 6 months in a comparable role For this US-based position, the base pay range is $17.39 - $26.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $17.4-26.2 hourly Auto-Apply 4d ago
  • Route Service Manager

    Interestate Batteries

    Customer service supervisor job in Saint George, UT

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: * Deliver batteries and provide service each dealer on your route in a timely manner. * Follow all Environmental Health and Safety rules and policies. * Establish, build and maintain good dealer relationships. * Effectively manage consignment programs to help dealers increase sales and drive retention. * Complete documentation on a timely basis. * Maintain the route by keeping displays clean and keeping dealer list up to date. * Invoice all units that fail to last warranty period. * Rotate batteries to maintain quality product and service standards. * Collect and handle payments on account, which may include cash, checks and money orders. * Collect and return junk and/or used batteries. * Load and unload truck. Qualifications: * Must possess current DOT Medical Certification and maintain clean driving record. * Class D Drivers License is required. * Prior driving and customer service experience highly desirable. * Good communication skills. * Ability to interact effectively with customers. * Strong customer service skills. * High school diploma or GED equivalent. * Ability to read, write and compute basic math. Scope Data: * Uses frequent independent judgment when making decisions. Work Environment: * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to regularly lift and/or move 50+ lbs. without assistance. * Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $45k-75k yearly est. Auto-Apply 33d ago
  • Route Service Manager

    Interstate 3.8company rating

    Customer service supervisor job in Saint George, UT

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: Deliver batteries and provide service each dealer on your route in a timely manner. Follow all Environmental Health and Safety rules and policies. Establish, build and maintain good dealer relationships. Effectively manage consignment programs to help dealers increase sales and drive retention. Complete documentation on a timely basis. Maintain the route by keeping displays clean and keeping dealer list up to date. Invoice all units that fail to last warranty period. Rotate batteries to maintain quality product and service standards. Collect and handle payments on account, which may include cash, checks and money orders. Collect and return junk and/or used batteries. Load and unload truck. Qualifications: Must possess current DOT Medical Certification and maintain clean driving record. Class D Drivers License is required. Prior driving and customer service experience highly desirable. Good communication skills. Ability to interact effectively with customers. Strong customer service skills. High school diploma or GED equivalent. Ability to read, write and compute basic math. Scope Data: Uses frequent independent judgment when making decisions. Work Environment: Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to regularly lift and/or move 50+ lbs. without assistance. Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $43k-62k yearly est. Auto-Apply 35d ago
  • Customer Service Manager

    Swift Heating & A/C

    Customer service supervisor job in Cedar City, UT

    Job Description Job Title: HVAC Customer Service Representative (CSR) Company: Swift Heating & AC Full-Time | Monday-Friday | Occasional Weekend Phone Call Availability Position Summary: Swift Heating & AC is seeking a proactive, organized, and customer-focused HVAC Customer Service Representative (CSR) to serve as the first point of contact for our service department customers. The CSR will be responsible for answering or returning all incoming calls within 5 minutes, scheduling service calls, managing scheduling software, invoicing through QuickBooks, and supporting administrative and social media tasks to ensure a smooth customer experience. Preferred Skills: Previous experience in HVAC, plumbing, electrical, or other skilled trades industries. Knowledge of basic invoicing, collections, and payment tracking procedures. Comfort with light marketing and customer engagement through social media. Compensation: $33,000+ Responsibilities: Answer all incoming calls or return missed calls within 5 minutes. Schedule HVAC service calls efficiently using company scheduling software. Monitor and update the scheduling system throughout the day for accuracy and changes. Enter customer and service information accurately into QuickBooks. Invoice service calls for property managers and ensure payment is secured from homeowners. Monitor Swift Heating & AC's social media accounts for messages, comments, and customer inquiries; respond appropriately or escalate as needed. Perform additional administrative tasks as assigned, including during slower periods and the off-season. Maintain a professional and courteous demeanor with customers, vendors, and internal team members. Support the service team by providing updates, dispatch information, and customer notes when necessary. Qualifications: Prior experience in a customer service or administrative role (HVAC industry preferred). Proficiency in scheduling software and QuickBooks (or strong ability to learn quickly). Strong written and verbal communication skills. Exceptional organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Reliable, self-motivated, and able to work with minimal supervision. Familiarity with social media platforms (Facebook, Instagram, Google My Business) is a plus. About Company We are a fast-growing HVAC company committed to quality craftsmanship and outstanding customer service. As we expand, we are seeking a skilled and dependable Experienced HVAC Installer who is ready to take the next step in their career. If you're looking for a long-term role where your experience is valued and your leadership is encouraged, we want to hear from you.
    $33k yearly 6d ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Customer service supervisor job in Mesquite, NV

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. WHAT YOU'LL DO * In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: * Making sure great tasting, high quality food is served * Helping to resolve food quality issues * Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed * Helping to resolve customer incidents and working to ensure positive customer experiences * Helping to monitor crew breaks, shift changes, shift meetings, and line schedules * Developing and cross training all front of house Crew * Assisting with Crew performance reviews * Developing future Service Leaders * Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork * Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary * Ensuring the proper quantity of supplies are available as needed WHAT YOU'LL BRING TO THE TABLE * Be able to understand and articulate Chipotle's Food With Integrity philosophy * Have knowledge and experience of cash handling policies and procedures * Have knowledge of Food Safety and health department matters * Have familiarity with office paperwork * Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location * Have a high school diploma * Have restaurant experience WHAT'S IN IT FOR YOU * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Digital Tips * Paid time off * Holiday closures * Competitive compensation * Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details. $17.00-$18.91 WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit ***************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Job Restaurant Management Job Posting 01/22/2026 Job Number JR-2024-00010690 RefreshID JR-2024-00010690_20251222 StoreID 04654
    $27k-44k yearly est. 15d ago
  • (A1) Valet Guest Services Manager

    Ariana's Demo 3.6company rating

    Customer service supervisor job in Washington, UT

    Job Description Parking Management Company of Charlotte, NC is looking to hire a full-time Valet Guest Services Manager. Are you a customer service professional looking to advance your career? Would you like to work for a well-established parking services company that values its employees? If so, please read on! This valet parking management position in hospitality earns a competitive salary of $60,000/year. Our full-time employees enjoy excellent benefits. We also offer daily cash tips, bonus opportunities, participation in the DailyPay program, valet uniforms, and the chance to drive cool cars and meet interesting people. If this sounds like the right customer service opportunity for you, apply today! ABOUT PARKING MANAGEMENT COMPANY (PMC) Founded over 25 years ago in Nashville, Tennessee, PMC is a well-established parking management leader that provides the highest level of valet services in cities across the United States. We are one of the fastest-growing companies in the hospitality industry, and our valet parking services extend to 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to uphold personal, longstanding relationships with our clients by maintaining the highest standard of customer service. Even during our outstanding growth, we have never forgotten who made us the successful company we are now. We believe that customer service is not just for our guests but our employees as well. Our team is made up of exceptional individuals, and we want our associates to be excited about coming to work every day. We strive to maintain a positive work environment to help our employees thrive in their careers! A DAY IN THE LIFE OF A VALET GUEST SERVICES MANAGER As a valet parking manager, you are responsible for ensuring that associates provide the highest level of service to our guests. You work hard to establish and maintain working relationships with both associates and client accounts. In order to build a team of customer service experts, you assist in the hiring and training of employees as well as disciplinary action and termination when needed. You also ensure that associates are compliant with onboarding tasks as well as properly trained and certified for their work shifts and any promotion opportunities. In addition, you arrange the booking, scheduling, and billing of private events as well as keep track of revenue, payroll, and claims. When on duty, you stay organized by ensuring proper key handling and that guests' vehicles are always parked and retrieved with the utmost care. Maintaining a friendly and professional atmosphere is important to you, and whenever customers voice their needs or concerns, you always resolve them in a timely manner. You also conduct weekly reviews of associate timecard punches, claimed tips, and car counts to keep all records organized and up to date. Through your dedication to the job, you ensure that policies and procedures are always followed accordingly, and you are prepared to be on call whenever a problem arises. Helping others and being a good leader brings you great fulfillment, and this is what makes you perfect as a valet parking manager in hospitality! QUALIFICATIONS FOR A VALET GUEST SERVICES MANAGER High school diploma or equivalent Valid driver's license Reliable transportation with an acceptable driving record (no more than 3 moving violations within a 3 year period) Ability to pass a background check upon hire Ability to drive a manual automobile Proficiency with Windows and Microsoft Office products Excellent customer service skills Leadership skills Experience in management or leadership in a customer service or hospitality-related field is preferred. Do you have excellent verbal and written communication skills? Are you self-motivated? Can you balance multiple tasks while demonstrating good time management? Do you have superb problem-solving and critical thinking abilities? Are you able to work both independently and with a team? If so, you might just be perfect for this valet parking management position in hospitality! READY TO JOIN OUR TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Valet Guest Services Manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: (insert ZIP Code)
    $60k yearly 12d ago
  • Team Lead | St. George, UT

    Nexeo Staffing

    Customer service supervisor job in Saint George, UT

    Job Description Team Lead | St. George, UT Join a well-established granite and marble installation company in St. George as a Team Lead! This long-term opportunity is perfect for an experienced stone installer ready to step into leadership and guide a skilled crew through high-quality residential and commercial installations. The company offers a strong culture, steady growth opportunities, and overtime during busy seasons. Responsibilities Lead and supervise stone installation crews on residential and commercial job sites Oversee project timelines, workflow, quality control, and craftsmanship standards Train, mentor, and support granite and marble installers Serve as the on-site point of contact between clients, project managers, and leadership Ensure proper handling, transport, cutting, and installation of stone materials Review and interpret blueprints, measurements, templates, and job specifications Maintain safe, clean, and organized construction job sites Troubleshoot installation challenges and ensure jobs are completed efficiently Qualifications 5+ years of experience in granite, marble, or stone installation Previous team lead, crew lead, foreman, or supervisory experience preferred Strong understanding of countertop installation, stone fabrication, and finishing Ability to read construction drawings, templates, and measurements High attention to detail with a strong focus on quality workmanship Reliable, professional, and able to lead by example on job sites Strong communication, leadership, and problem-solving skills Dress code: No tank tops; no shirts with graphic or derogatory prints Pay $28.00-$35.00 per hour Schedule Day Shift | Monday-Friday | 7 AM-5 PM Nexeo Benefits •Medical, Dental, Vision, Limited Life, Short-Term Disability. •Refer a Friend Bonus | Other Financial Incentives (Bonuses). •Weekly Pay | Direct Deposit | Rapid Pay Card. •Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you. Questions? Call or Text our office today! With 100+ jobs available, we're sure to find a job for you. 165 N 100 E Suite #2 St. George, UT 84770 (P) (435) 879-7001 Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. team lead | stone installer | granite | marble | st. george | installation | construction | crew lead | countertops | fabrication | residential | commercial | stonework | leadership INDSG
    $28-35 hourly 18d ago
  • Team Leader - State Farm Agent Team Member

    Brandon Hunt-State Farm Agent

    Customer service supervisor job in Santa Clara, UT

    Do you aspire to make a difference, provide input and influence, with the ability to exercise autonomy and control in your own career while having the opportunity to stay abreast of the latest trends and growth? Do you desire to some day run your own business, but not quite ready? If this sounds like you, then I would welcome the opportunity to speak with you. As a member of my agency team, I will act as a mentor and provide an environment in which you can learn the insurance business and build upon your managerial skills/experiences. Responsibilities Adaption of skills necessary to operate a business. As an Agent Team Member, you will receive... Salary plus commission/bonus If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies.If you choose to pursue an agency opportunity, you will need to apply and go through the regular State FarmInsurance Companies agentselection process
    $39k-79k yearly est. 8d ago
  • General Merchandise Team Leader- (St George, UT)

    Target 4.5company rating

    Customer service supervisor job in Saint George, UT

    The pay range per hour is $21.75 - $37.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team also leads inventory accuracy, merchandise set-up and pricing processes for all areas of the store. This team may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of: * Guest service fundamentals and experience building a guest first culture on your team * Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies * Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency. * Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent. * Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader As a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: * Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, setting and updating merchandise salesfloor displays, sampling, promotions and price change. * With guidance from your leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability. * Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve. * Be an expert of operations, accuracy, process and efficiency. * With your direct leader's guidance, assist with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas. * With your direct leader's guidance, assist and lead with the processes in inventory accuracy, merchandise set-up and maintenance, and pricing for all areas of the store. * Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader. * With your direct leader's guidance, help establish clear goals and expectations and hold team members accountable to expectations. * With your direct leader's guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan. * Responsible for collaborating with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader's direction. * Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments. * Evaluate candidates for open positions and develop a guest-centric team, as directed by your immediate leader. Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. * Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). * Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws. * Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way. * Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. * Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. * Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks. * Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * If applicable, as a key carrier, follow all safe and secure training and processes. * Address all store emergency and compliance needs. * All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Leader. But, there are a few things you need from the get-go: * High school diploma or equivalent * Age18 or older * Previous retail experience preferred, but not required * Ability to: * Lead and hold others accountable * Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed * Work independently and as part of a team * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes * Welcoming and helpful attitude toward all guests and other team members * Effective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds * Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $25k-35k yearly est. Auto-Apply 7d ago
  • REWARDS CENTER SUPERVISOR - CB & VR - FULL-TIME - VARIED SHIFT

    Mesquite Entertainment

    Customer service supervisor job in Mesquite, NV

    STARTING RATE: $18.00 MINIMUM AGE REQUIREMENT: 21 years old LICENSE/CERTIFICATION: State of Nevada Gaming Permit and Alcohol Awareness Card. Responsible for the supervision of all Reward Center Representatives. Perform job responsibilities in accordance with Company standards, policy, and procedures. Provide customer service for casino established guests in an appropriate and professional manner. JOB QUALIFICATIONS: Minimum two (2) years customer service and one (1) year supervisory experience required. Must be able to multi-task and have a professional demeanor. Must be computer literate. Must be able to read, write, and communicate clearly in English. ESSENTIAL JOB FUNCTIONS: 1. Prepare the department for daily operations and supply daily reports to the Director and Executive Team. 2. Prepare and implement gaming assignments to employees as instructed by the Director. 3. Issue player cards by enrolling players and adding player information into our database system. 4. Ensure accuracy of employee data entry during shift. 5. Responsible for the issuance of complimentaries (Comps) to qualified players. 6. Involvement in Special Events/Promotions, Tournaments, Drawings. 7. Knowledge of current and future promotions in all departments. 8. Relate new procedures and promotions to the team and inform players of new upcoming events. 9. Ability to communicate effectively with guests, employees, and management in both written and verbal form. 10.Other job related duties as assigned and instructed by management. CUSTOMER SERVICE EXPECTATIONS: Respond to guest needs efficiently and make every guest feel important. Listen and pay attention to what is being communicated both verbally and non-verbally. Share knowledge in such a manner as to inspire creativity and innovation among the staff in a non-threatening atmosphere Handle guest complaints in a professional manner and relate any serious concerns to department head. Have the ability to accurately work and/or manage multiple tasks under demanding circumstances. PHYSICAL DEMANDS: The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. WORK ENVIRONMENT: The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. The work environment involves exposure to second hand smoke in a casino. This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.
    $18 hourly 15d ago
  • Team Lead, Petsense

    Tractor Supply 4.2company rating

    Customer service supervisor job in Cedar City, UT

    This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. * Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. * Take the initiative to support selling initiatives (TEAM): * Thank the Customer * Engage with the customer and/or pet * Advise products or services * Make it Memorable This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Execute assigned basic, promotional, and seasonal merchandising activities. * Perform Opening/Closing procedures. * Transport and make deposits to bank. * Assess store conditions and assign duties. * Organize and prioritize workflow through the use of the daily planner. * Recovery of merchandise. * Participate in mandatory freight process. * Perform regular and promotional price change activities. * Resolve customer complaints/issues and ensure the customer has a positive experience. * Adhere to loss prevention standards and respond to any alarm calls as needed. * Communicate with Team Members on job functions, responsibilities and financial goals. * Operate cash register/computer supervising cash handling procedures. * Assist Team Members on appropriate application of policies and procedures. * Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required * Complete all documentation associated with any of the above job duties May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Pet/Live Animal, pet food, pet product knowledge is strongly preferred. * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. * Basic computer skills. * Ability to perform and execute principle responsibilities of Team Members. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements * This position is non-sedentary. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. * It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. * Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation): * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to handle and be in contact with birds/poultry. * Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. * Ability to successfully complete all required training and certification. * Ability to travel as required in support of district needs. * Ability to drive or operate a vehicle for business needs. * Lifting 50+ pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $29k-41k yearly est. 56d ago
  • PT Customer Service Leader

    Ahold Delhaize

    Customer service supervisor job in Saint George, UT

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Service Leader Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $28k-34k yearly est. 60d+ ago
  • Customer Experience Associate

    Primary Residential Careers 4.7company rating

    Customer service supervisor job in Hurricane, UT

    The Customer Experience Associate I will provide frontline support to PRMI's customers. They will handle basic inquiries and resolve straightforward issues through various channels, such as phone calls, emails, and chat. They will assist the customer with account level information, troubleshooting problems with their account, and maintaining accurate records for interactions. They are responsible for providing consistent and accurate information. They will have a focus on prompt and professional assistance to customers, contributing to overall customer satisfaction. Responsibilities/Duties/Functions/Tasks o Basic Support: Provide frontline support to customers via phone, email, chat, or in person. o Issue Resolution: Assist customers with basic inquiries, troubleshooting, and problem-solving. o Product Knowledge: Acquire a basic understanding of the company's policies and procedures to effectively assist customers. o Training: Participate in extensive, ongoing training. o Documentation: Maintain accurate records of customer interactions and transactions. o Customer Satisfaction: Ensure customer satisfaction by addressing concerns promptly and professionally. o Escalation: Escalate complex issues to higher-level support or management as needed and in accordance with procedures. o Feedback: Provide feedback to management regarding recurring issues or customer concerns. o Performance: Demonstrate a basic ability to manage customer inquiries with professionalism and within a timely manner. Qualifications o 0 - 12 months tenure. o No Prior Experience Required o Graduate level writing & communication skills. o Strong communication, analytical, and problem-solving skills o Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions. o Ability to function well in a high-paced and at times stressful environment. Supervisory responsibilities · NA Preferences · NA Company Conformance Statements In the performance of assigned tasks and duties all employees are expected to conform to the following: § Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines. § Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities. § Contribute to establishing a respectful workplace where diversity is critical to innovation and growth. § Ensure every action and decision is aligned with PRMI values. § Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI. § Realize team synergies through networking and partnerships across PRMI. § Embrace change; act as advocate and role model, promoting an approach of continuous improvement. § Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions. § Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. § Work effectively as a team contributor on all assignments. § Perform quality work within deadlines. § Respect client and employee privacy. Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
    $30k-38k yearly est. 60d+ ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Saint George, UT?

The average customer service supervisor in Saint George, UT earns between $24,000 and $45,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Saint George, UT

$33,000
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