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Customer service supervisor jobs in Willmar, MN

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  • Cleaning & Customer Service Assistant

    Haug Implement Co 3.9company rating

    Customer service supervisor job in Willmar, MN

    CLEANING AND CUSTOMER SERVICE ASSISTANT - Willmar Parts Department Purpose Ensure customers receive a warm welcome and assistance upon entering the dealership and to be responsible for the cleanliness and organization of the showroom and its merchandise. Responsibilities Cleaning Cleans merchandise, display fixtures and the showroom itself Maintains and stocks displays with merchandise Sets up displays on the showroom floor with appropriate signage as directed Customer Service & Other Performs cycle counts to verify inventory Assists with ideas for sales, promotions and advertisements Greets, welcomes and assists customers directly Directs and leads customers to appropriate personnel, offices or locations in the dealership Answers phone, redirects calls, takes detailed messages and communicates messages Maintains knowledge of and sells merchandise Completes training for the development of skills and knowledge Performs other duties as assigned by manager Dealership Standards Maintains a clean work area and performs work in a neat and orderly fashion Maintains a clean, professional personal appearance Reports to work on time Employs good time-management skills and can work independently Demonstrates good work ethic Communicates effectively one-on-one and in groups Maintains positive, professional working relationships dealership wide Works cooperatively with co-workers and management Exhibits a constant commitment to customer service, promoting the dealership to customers Follows all safety rules and regulations in performing work assignments Maintains current knowledge of John Deere and competitive products Experience and Qualifications 1+ years of retail experience preferred Able to collaborate and communicate effectively Able to engage others easily and in a professional, friendly manner Able to bend, lift and carry Routinely lifts items weighing up to 30 pounds and occasionally up to 75 pounds Experience using standard desktop applications like Microsoft Office and internet applications Valid driver's license with an insurable driving record Haug Implement Co. provides an estimated base pay range. The actual starting pay offer will account for our overall wage and benefit package, applicant experience, training, and skill, and internal equity among our existing employees. This is an hourly position with a potential hiring offer range of $17.00-20.00 based on factors listed above.
    $35k-42k yearly est. 44d ago
  • Customer Service Associate I

    Dollar Tree 4.4company rating

    Customer service supervisor job in Sauk Centre, MN

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1308 Timberlane Drive,Sauk Centre,Minnesota 56378-1720 07506 Dollar Tree From: 11.5 To: 12
    $26k-31k yearly est. 1d ago
  • Customer Service Manager - State Farm Agent Team Member

    Jason Tibbits-State Farm Agent

    Customer service supervisor job in Litchfield, MN

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Services Manager at Jason Tibbits State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We are a tight knit group of professionals who know how to have fun and the days fly by! Let's talk! We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Strong leadership and organizational skills. Excellent communication and problem-solving abilities.
    $37k-64k yearly est. 21d ago
  • Service & Engagement Team Leader

    Target 4.5company rating

    Customer service supervisor job in Willmar, MN

    The pay range per hour is $21.00 - $35.70 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals, experience building a guest first team culture and driving loyalty programs Guest engagement; problem solving and resolution Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards. Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day. Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience. Support your direct leader by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences. Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path. Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture. With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors. Quickly respond to any concerns with a guests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues. Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events. Evaluate candidates for open positions and develop a guest-centric team. Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends). Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed. Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices If applicable, as a key carrier, follow all safe and secure training and processes. Address all store emergency and compliance needs. All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not Lead and hold others accountable Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team Manage workload and prioritize tasks independently and with a team Welcoming and helpful attitude Effective communication skills Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others Climb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $21-35.7 hourly Auto-Apply 38d ago
  • Customer Support Rep

    Malco External 4.4company rating

    Customer service supervisor job in Annandale, MN

    1. Customer Support: Address and resolve complex customer inquiries via phone, email, and chat. Provide detailed product information, troubleshooting, and technical support. Handle escalated issues with professionalism and efficiency. Ensure customer satisfaction by delivering timely and accurate solutions. 2. Process Improvement: Identify areas for improvement in customer support processes. Collaborate with the team to implement best practices and optimize workflows. Monitor customer feedback and suggest enhancements to products and services. 3. Training and Development: Share knowledge and skills to help improve the overall performance of the support team. Lead by example in maintaining high standards of customer service. 4. Reporting and Analysis: Track and report on customer support metrics. Record customer inquiries and complaints to identify potential issues. Provide insights and recommendations to management based on data analysis. 5. Cross-Departmental Collaboration: Work closely with other departments, such as sales, product development, and logistics, to ensure a seamless customer experience. Act as a liaison between customers and internal teams to resolve issues and communicate customer needs. Knowledge/Skills/Abilities: Strong problem-solving and analytical abilities. Excellent communication and interpersonal skills. Proficient in customer support software and CRM systems. Ability to work under pressure and manage multiple tasks simultaneously. Customer-focused with a commitment to excellence. Adaptability to evolving processes and customer needs. Attention to detail and accuracy in handling customer requests. Leadership in contributing to team growth and improvement. Education/Experience: Minimum of 3 years in a customer support-related role. Bachelor's degree preferred, or equivalent experience in a relevant field. Familiarity with Malco Tools, Inc. and the tools industry is a plus. Work Environment: Collaborative team environment focused on continuous improvement. 8:00am - 4:30pm Wage range $22.83 - 26.86 depending on experience. Benefits and Perks: Malco Tools recognizes the importance of offering comprehensive benefits and perks to its employees, including: 401k with company matching. Medical and Dental Insurance Company paid life insurance and paid short-term disability. Paid time off Employee wellness program Our facility is located in the "Heart of the Lakes", which is known for its abundance of lakes, great shopping/dining opportunities, top rated schools, and a strong sense of community amongst area residents! EOE
    $22.8-26.9 hourly 26d ago
  • Ford & CDJR Service Manager

    Veero Ford & Chrysler Dodge Jeep Ram of Morris

    Customer service supervisor job in Willmar, MN

    About Veero Ford & CDJR At Veero Ford & Chrysler Dodge Jeep Ram, we believe that great service starts with great people. Our dealership is rooted in small-town values: honesty, accountability, and treating customers like neighbors rather than numbers. We coach and support our team daily, invest heavily in training, and offer big-city opportunities without the noise, traffic, or grind. Morris, MN offers what metro markets can't; quiet living, a lower cost of living, short commutes, a tight-knit community, and access to lakes and outdoor recreation. For the right leader, this is a chance to build a high-performing service department while enjoying a better quality of life. Relocation assistance is available and can be discussed during the interview process. Job Type & Schedule Job Type: Full-Time Schedule: Monday to Friday, Saturdays as needed Work Requirements Work Location: In person Ability to Commute/Relocate: Morris, MN Compensation $6,500 - $9,000 per month Role Summary Veero Ford & CDJR is seeking an experienced, hands-on Service Manager to lead a busy, fast-growing service department representing both Ford and Stellantis brands. This role requires a strong operational mindset, disciplined process execution, and the ability to coach and motivate a diverse team of advisors, technicians, and support staff. The ideal candidate thrives on accountability, process improvement, customer satisfaction, and efficient shop flow. If you want to run a tight operation, develop people, and build a department the right way while enjoying small-town quality of life, this role is built for you. Responsibilities Leadership & Department Oversight Manage daily service operations, workflow, and customer communication Coach advisors, technicians, and service staff to meet performance expectations Oversee dispatching, RO management, shop flow, and daily productivity Ensure consistent execution of processes and high customer satisfaction Operational Performance Track and improve key service KPIs technician efficiency, hours per RO, EFL, multipoint inspection completion, declined work follow-up, and warranty accuracy Maintain service retention and CSI goals Ensure quality control on all repairs and proper documentation Customer Experience Handle escalated customer concerns with urgency and professionalism Monitor CSI surveys and online reviews weekly Create a customer-first environment throughout the service lane Financial Management Support dealer and fixed ops leadership with forecasting and reporting Manage department profitability, labor gross, and expense control Drive revenue through disciplined processes and strong service presentation Partner with Parts Manager on inventory availability, returns, and obsolescence control Qualifications 3+ years of dealership service management or assistant service manager experience Strong understanding of Ford or Stellantis service operations preferred Proven experience improving shop performance and customer satisfaction Ability to lead with clarity, discipline, and calm under pressure Strong communication and conflict-resolution skills Solid grasp of KPIs, financial metrics, and workflow management Valid driver's license and clean driving record Why Join Veero Ford & CDJR Small-town living with big-city opportunity No traffic, short commutes, lower cost of living A leadership team that supports your ideas, growth, and career path A stable, respectful environment committed to process and development Growing store with strong demand across Ford and Stellantis brands Relocation assistance available Long-term advancement opportunities as the group expands Benefits Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Paid training and continuous development Life insurance HSA availability Employee vehicle purchase discounts Career path opportunities as the group grows Equal Opportunity Employer Statement Veero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any protected category.
    $6.5k-9k monthly Auto-Apply 6d ago
  • Part Time Package Center Supervisor

    UPS 4.6company rating

    Customer service supervisor job in Collegeville, MN

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. Responsibilities: * Develops and maintains good working relationships with employees, management, and customers. * Facilitates training with new and current employees. * Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. * Manages department resources to ensure maximum output, accuracy, and efficiency at all times. * Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. * Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. * Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. * Ensures all employees adhere to safety policies and procedures at all times. Qualifications: * Bachelor's Degree or International equivalent - Preferred * Ability to lift 70 lbs./32 kgs. * Availability to work flexible shift hours, up to 5 days per week * Strong oral and written communication skills * Working knowledge of Microsoft Office * Ability to work in a fast-paced warehouse environment * Management experience - Preferred Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $41k-49k yearly est. 8d ago
  • Customer Service Manager - State Farm Agent Team Member

    Ryan Esse-State Farm Agent

    Customer service supervisor job in Redwood Falls, MN

    Job DescriptionBenefits: 401(k) matching Company parties Competitive salary Opportunity for advancement Paid time off ROLE DESCRIPTION: As a Customer Service Manager with Ryan Esse State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This role will include both exceptional customer service as well as sales of insurance and financial services products to meet customer's needs. Must be willing to hunt and obtain new business!! We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. Search for new opportunities to help more people QUALIFICATIONS: Leadership and organizational skills. Communication and problem-solving abilities.
    $37k-62k yearly est. 1d ago
  • Restaurant and Bakery Service Manager

    KRMM Hospitality

    Customer service supervisor job in Willmar, MN

    At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITIONAssists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS Reports: Directly to General Manager Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools LEADERSHIP ABILITIES Demonstrates principles actions, uses sound judgment and follow through on commitments. Anticipates problems and issues and makes timely and sound decisions. Demonstrates a passion and working knowledge of food, liquor, beer and wine. Leads by example and maintains a guest first focus. Sets and shares goals with team, monitors and tracks progress of goals. Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement. Clarifies roles, responsibilities, priorities and expectations. POSITION ACTIVITIES AND TASKS Assists the General Manager in planning and analyzing administration and operations manpower. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies. Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures the thorough training and development of non-exempt personnel directly supervised. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30” wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED:Receives direction and training from Regional Manager as to the specific procedures and assignments.EDUCATION LEVEL REQUIRED:High school diploma; some college or degree preferred.EXPERIENCE REQUIRED:1 - 2 years' managerial experience preferred, preferably in the food service industry DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
    $51k-84k yearly est. Auto-Apply 60d+ ago
  • Team Manager

    Cor-Vanama DBA Consumer Directions

    Customer service supervisor job in Saint Joseph, MN

    As our participant numbers grow, so does the need for our Leadership Team to grow! Cor-Vanama Solutions/Consumer Directions Inc. provides the payroll and administrative support to individuals who are part of various Minnesota Department of Human Services programs with the goal of the participant remaining in their home with the paid assistance of their family members and friends. Our passion is to help families navigate their journey through self-directed services. This full-time, in-office role requires someone who is a leader, detail-oriented, positive, and able to adapt to new situations each day. It is a rewarding career with a growing, strengths-based company in St. Joseph, MN. If you enjoy leading and developing people, making a difference, expanding your own professional development and working in a fast-paced environment, this role is for you. We are looking for a collaborative, results-driven Team Manager to oversee daily operations. This role requires strong leadership, a focus on operational excellence, and a passion for improving people and processes. The ideal candidate uses metrics to drive performance and keeps the team aligned and working toward shared goals. Key Responsibilities: The position will be assigned, but not limited to, the following duties: 1. Lead, Develop & Coach Self and Others • Provide clear direction, mentorship, and performance feedback to team members • Foster a culture of accountability, engagement, and continuous improvement • Invest in personal professional growth and model leadership best practices 2. Collaboratively Manage Day-to-Day FMS Operations • Oversee daily workflow, resource allocation, and issue resolution • Partner with cross-functional teams to ensure smooth operations • Act as a point of escalation and problem-solve in real time 3. Onboarding and Ongoing Training & Alignment • Lead onboarding and training for new team members • Facilitate ongoing training to ensure consistency and competency • Align team processes with organizational goals and compliance standards 4. Drive Results Using KPI Dashboard Metrics • Monitor team performance via dashboards and key metrics • Identify trends, gaps, and opportunities for increased efficiency • Implement action plans to exceed performance targets 5. SOP Management & Improvement • Maintain and update Standard Operating Procedures (SOPs) • Identify process inefficiencies and implement improvements • Ensure consistent application of procedures across the team Ideal candidate should possess: • Supervisory experience • Strong coaching, communication, and collaboration skills • High level of organization, initiative, and problem-solving ability • Excellent customer service and conflict resolution skills • Passion for developing people • Compassion for our families and staff • Accounting experience is beneficial • Curiosity and eagerness to learn • Ability to work independently and collaborate with a team • Ability to think outside the box and problem-solve • Ability to adapt in a fast-changing environment • Ability to remain calm under pressure Physical Demands: • This position may be completed sitting or standing. • This position may infrequently require lifting up to 20 lbs. Travel: • This position may require local travel to our 2nd office location or training venue. Education and Experience: • High School Diploma • Preferred: Bookkeeping, MS Excel proficiency, and some accounting experience. Additional Eligibility Qualifications: • Upon hire, all candidates must pass a state-run background check and complete fingerprinting. • Upon hire, candidates will be subject to a driving record check and must possess a valid driver's license. Why Join Us? • Opportunity to lead and grow a high-performing team • Supportive, mission-driven environment • Professional development and advancement opportunities • Competitive compensation and benefits package Salary and Benefits: • Salary Range: Up to $27/hour; 40 hours a week • Work for a company that appreciates you! Cor-Vanama Solutions offers a competitive Holiday and Benefits package: o 14 Paid Holidays; Medical Insurance with Company Shared Deductible Contribution into an HSA; Dental Insurance; Short-term disability; Long-term disability; Life Insurance, 401K; Progressive Paid Time Off; Flexible start time; Flex Spending Account for Medical and Dependent Care; Employee Saving Account; Paid company outings. You Matter.We Care. To learn more about us, visit: *************************** For inquiries or questions, please contact: Karla C. Direct dial: ************* Cor-Vanama Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $27 hourly 41d ago
  • Shared Services Manager

    Heritage Bank 4.4company rating

    Customer service supervisor job in Willmar, MN

    Full-time Description The Shared Services Manager (SSM) oversees retail banking operations and the Shared Services Pool of Banking Specialists, ensuring smooth, efficient, and compliant execution across all branches. This role owns people and operational execution, drives accountability for performance and controls, and turns standards and customer experience expectations into staffing plans, schedules, and repeatable routines. The SSM also prioritizes and approves work for the Shared Services Pool based on capacity and risk, ensuring alignment with operational goals and service standards. This position is expected to maintain a strong presence across all Minnesota market branches, spending time in each location to support operational consistency, team development, and customer experience execution. Additionally, the SSM may be required to step into frontline or operational roles as needed to cover staffing or resource challenges, ensuring continuity of service and operational stability. Primary Duties & Responsibilities: Team Leadership: Provide guidance and support to Banking Specialists and Tellers across all employment phases, including hiring, development, coaching, and performance management to achieve team goals and service standards. Shared Services Pool Management: Lead and manage the Banking Specialist Shared Services Pool bank-wide, ensuring strategic placement and effective utilization to meet operational and customer needs while protecting branch coverage before committing capacity elsewhere. Operational Oversight: Own branch lobby operations and frontline execution, including staffing and scheduling, to deliver consistent performance and smooth workflows. Cash & Controls: Manage vault, ATM, recycler, and night drop routines; ensure dual control and accurate GL reconciliations. Compliance & Internal Controls: Maintain in-depth knowledge of compliance and internal control requirements, promoting uniform understanding and adherence to bank policies and procedures. Customer Experience Execution: Partner with Customer Experience (CX) Leaders to execute defined CX standards and expectations, ensuring branch readiness for customer experience and sales activities without compromising operational controls. Work Owner Engagement: Maintain clear agreements with Risk, Admin, and Sales regarding work completed by Banking Specialists through shared services requests initiated by Operations Managers. Ensure expectations, deliverables, and capacity are aligned before committing resources. Operational Transparency: Track and report operational metrics, including error rates, outages, control exceptions, training status, and shared services capacity utilization. Customer Service Excellence: Ensure customer interactions are handled professionally and consistently meet Heritage Bank's high service standards. Process Improvement: Identify and implement process enhancements to streamline operations, increase efficiency, and improve customer satisfaction. Capacity Management: Prioritize and approve new work requests for the Shared Services Pool based on capacity and risk, ensuring alignment with operational goals and service standards. Skills & characteristics: Leadership & Collaboration: Proven ability to lead teams, influence across multiple business units, and foster a culture of accountability and performance. Communication & Presentation: Strong interpersonal and organizational skills with the ability to articulate complex problems and solutions clearly and concisely. Technical & Analytical: Proficient computer and technical skills; capable of managing multiple priorities and making sound decisions under pressure. Problem-Solving & Adaptability: Self-starter with strong decision-making skills; flexible, innovative, and adaptive to changing business needs. Personal Attributes: Highly motivated, detail-oriented, and team-focused with excellent time management and multitasking abilities. Bank Standards: Mission - Helping People Succeed Financially Ethics - We always do the right thing at work and in our personal lives. Solution - We bring solutions to challenges and are always looking for ways to be better. Ownership - We are accountable in our roles and accept responsibility for our mistakes. Positivity - We bring positive energy and enthusiasm to everything we do. Disclaimer: The statements contained in this describe the general nature and level of work being performed by the person accepting this role. “Secondary Duties and Responsibilities” are considered incidental or secondary to the overall purpose of the job. This job description does not state or imply the only duties and responsibilities assigned to this job. Employees holding this job will be required to perform any other job-related duties requested by management. All job requirements are subject to possible modification to reasonably accommodate individuals with a disability. Requirements 5+ years in Retail Banking Operations with supervisory/management experience required CSI experience a plus. Salary Description $50,000 - 78,000/yr
    $50k-78k yearly 12d ago
  • Restaurant and Bakery Service Manager

    Perkins Restaurant & Bakery-KRMM Hospitality 4.0company rating

    Customer service supervisor job in Willmar, MN

    Job DescriptionBenefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Vision insurance At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS Reports: Directly to General Manager Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools LEADERSHIP ABILITIES Demonstrates principles actions, uses sound judgment and follow through on commitments. Anticipates problems and issues and makes timely and sound decisions. Demonstrates a passion and working knowledge of food, liquor, beer and wine. Leads by example and maintains a guest first focus. Sets and shares goals with team, monitors and tracks progress of goals. Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement. Clarifies roles, responsibilities, priorities and expectations. POSITION ACTIVITIES AND TASKS Assists the General Manager in planning and analyzing administration and operations manpower. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies. Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourlys supervision. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures the thorough training and development of non-exempt personnel directly supervised. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30 wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Regional Manager as to the specific procedures and assignments. EDUCATION LEVEL REQUIRED: High school diploma; some college or degree preferred. EXPERIENCE REQUIRED: 1 2 years managerial experience preferred, preferably in the food service industry Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
    $45k-63k yearly est. 9d ago
  • Team Lead(01990) - 602 South First Street Suite 1

    Domino's Franchise

    Customer service supervisor job in Willmar, MN

    Team Lead $12 -$13 an hour Our business is growing!! Domino's Pizza is looking for team leads! Earn $12-$13/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training! We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner! The Super Star we're looking for will possess the following: At least 18 years of age A winning smile, great attitude and customer focused personality Excellent attendance & punctuality Basic math & money skills Ability to work in a fast-paced environment Ability to run a shift 3 times per week Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood! REQUIREMENTS At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Qualifications Restaurant management: 1 year (Preferred) Customer service: 1 year (Preferred) Additional Information If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. your information will be kept confidential according to EEO guidelines.
    $12-13 hourly 10d ago
  • MAINTENANCE TEAM LEAD

    Wells 4.1company rating

    Customer service supervisor job in Albany, MN

    Job Description GENERAL DESCRIPTION The purpose of this position is to lead a crew in the day-to-day maintenance of the plant's building structure, electromechanical systems and rolling stock equipment. Salary range $28.30 - $42.45/Hr. Based on experience. WHY WORK FOR US? At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better. WHAT WE HAVE TO OFFER Wells values our employees and is committed to providing a competitive and comprehensive benefits package. Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative. Health, dental and vision insurance Paid premiums for short- and long-term disability, and life insurance Wellness Incentives Paid holidays Flex spending for medical and daycare Health savings account (HSA) 401(k) plan with profit sharing Access to Nice Healthcare Employee Assistance Program Paid Time Off (PTO) Wishbone Pet Insurance Critical Illness Benefit Plan Accident Insurance Plan Voluntary Hospital Indemnity Plan Other benefits include Health and Family Care leave for both union and non-union employees. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provides hands on leadership of the Facilities and Rolling Stock Maintenance labor crew, ensuring all employees are being productive This position must follow up on all directives given, to ensure jobs are being completed in a satisfactory matter. Coordinates the daily work of the labor crew. Enters work orders into the system. Responds to maintenance service requests in a timely manner. Provides conflict resolution of employee issues on a basic level. Escalates issues to the Manager as necessary. Works with the maintenance planner to create a daily schedule of work to be completed and reports back as work is completed. Ensures employees are turning in proper paperwork when parts are needed, or work req's are completed. Performs general repairs and maintenance on a variety of equipment including, rolling stock, saws, power tools, mixers, flat conveyors and bucket elevators. Performs routine inspections and preventative maintenance on building structures and systems including electrical, plumbing, HVAC, boilers, painting and carpentry to detect malfunctions and prevent deterioration. Ensures that proper testing has been completed before returning systems or equipment to production. Following instructions, guidelines and procedures timely and accurately. Continually and actively seeking to learn new skills and progress in level of responsibility. Looks for ways to improve processes, reduce errors and increase efficiencies. Leads crew in performing department cleanup/housekeeping including putting away tools, sweeping debris and cleaning cluttered areas. Adhering to and enforcing all safety standards Operating machinery Operating overhead cranes Operating a fork-lift Driving truck, trailer and tractor All other duties as assigned EDUCATION, SKILLS, AND ABILITIES REQUIRED Prior hands-on experience diagnosing and troubleshooting repairs on heavy equipment and building systems, including semi-tractor trailers and other large-scale rolling stock, electrical, plumbing, HVAC, and boilers. Working knowledge of electrical and hydraulic systems. Working knowledge of fabrication techniques including stick and wire welders. Working knowledge of small engine repair. Ability to read and understand blueprints, diagnostic and operators' manuals. Ability to get to work on time, daily. Ability to work outside as required. Excellent problem-solving skills. Excellent communication skills. Associate's degree in industrial maintenance or electromechanics preferred. Journeyman electrician or Millwright trade card preferred. Boiler repair certification preferred. DOT/AC certification preferred. Technical training in ABS brakes and tire service preferred. Previous leadership responsibility. LEADERSHIP RESPONSIBILITY Leads a crew of up to 4 Rolling Stock Mechanics: Coordinating and directing work Promoting teamwork Problem solving Communicating effectively Adapting to change Maintaining a positive attitude Promoting safety PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS Physically able to lift up to 75 lbs, occasionally. Physically able to push, pull, lift, bend, climb, kneel, twist, squat, crawl and use hands/forearms repetitively and frequently. Ability to move around for up to 12 hours per day. Ability to work from ladders, scaffolding, swing stages and man lifts at various heights frequently. WORKING CONDITIONS Moderate to high risk of exposure to unusual elements. Moderate to high risk of safety precautions. Moderate to high exposure to production environment. Wet, hot, humid, and wintry conditions (weather related) (plant specific) Ability to work outside year-round (plant specific) This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor. “ Equal Opportunity Employer, including Veterans and Individuals with Disabilities . ” Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.
    $28.3-42.5 hourly 13d ago
  • Cleaning & Customer Service Assistant

    Haug Implement Co 3.9company rating

    Customer service supervisor job in Willmar, MN

    Job DescriptionSalary: Hourly CLEANING AND CUSTOMER SERVICE ASSISTANTWillmarParts Department Purpose Ensure customers receive a warm welcome andassistanceupon entering the dealershipand toberesponsible forthe cleanliness and organization ofthe showroom and itsmerchandise. Responsibilities Cleaning Cleans merchandise, display fixtures and the showroom itself Maintains and stocks displays with merchandise Sets up displays on the showroom floor withappropriate signageas directed Customer Service & Other Performs cycle counts to verify inventory Assistswith ideas for sales,promotionsand advertisements Greets,welcomesandassistscustomersdirectly Directs and leads customerstoappropriatepersonnel, offices or locations in the dealership Answers phone, redirects calls, takes detailedmessagesand communicates messages Maintains knowledge of and sellsmerchandise Completes trainingrequiredfor the development of skills and knowledge Performs other duties as assigned by manager Dealership Standards Maintains a clean work area and performs work in a neat and orderly fashion Maintains a clean, professional personal appearance Reportstowork on time Employs good time-management skills andcanwork independently Demonstratesgood workethic Communicates effectively one-on-one and in groups Maintains positive, professional working relationships dealership wide Works cooperatively with co-workers and management Exhibits a constant commitment to customer service, promoting the dealership to customers Follows all safety rules and regulations in performing work assignments Maintains current knowledge of John Deere and competitive products Experienceand Qualifications 1+ years of retail experiencepreferred Ableto collaborate and communicate effectively Able toengage others easily and in a professional, friendly manner Able to bend, lift and carry Routinely lifts items weighing up to 30 pounds and occasionally up to 75 pounds Experience using standard desktop applications like Microsoft Office and internet applications Valid drivers license with an insurable driving recordrequired Haug Implement Co.providesan estimated base pay range. The actual starting pay offer will account for our overall wage and benefit package, applicant experience, training, and skill, and internal equity among our existing employees. This is an hourly position with a potentialhiring offerrange of$17.00-20.00based onfactorslisted above.
    $17-20 hourly 16d ago
  • Service & Engagement Team Leader

    Target 4.5company rating

    Customer service supervisor job in Willmar, MN

    The pay range per hour is $21.00 - $35.70 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a** **career. The role of a Service and** **Engagement Team Leader can provide you with the** **skills and experience of** **:** + Guest service fundamentals,experience building a guest first team culture and driving loyalty programs + Guest engagement; problem solving and resolution + Retail business fundamentalsincluding: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies + Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals + Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent **As a** **Service and Engagement Team Leader, no** **two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. + Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service,resolution, driving loyalty and cleanliness standards. + Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. + Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload,to deliver on store sales goals,guest engagement and troubleshoot opportunity areas as needed throughout the day. + Support Target Loyalty Programs to ensure your team caneducate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience. + Support your direct leaderbyfollowing-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences. + Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path. + Personalize recognition and appreciationof your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture. + With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors. + Quickly respond to anyconcerns with aguests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues. + Ensureyour teammembers stay up-to-date on upcoming major promotions, brand launches and events. + Evaluate candidates for open positions and develop a guest-centric team. + Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts,holidays and weekends). + Support and enableteam membersto deliver pick up and drive uporders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed. + Demonstrate a culture of ethical conductand compliance; lead team to work in the same way and hold others accountable to this commitment. + Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. + Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks. + Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. + Lead by thanking guests and let them know we're happy they chose to shop at Target. + Model the execution of physical security processes in order to enhance the instore security culture. + Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices + If applicable, as a key carrier, follow all safe and secure training and processes. + Address all store emergency and compliance needs. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This m** **ay** **be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is** **that we have some amazing training that will help teach you everything you need to know to be a** **Service and Engagement** **Team** **Lead** **er** **.** **But** **,** **there are a few skills you should have from the get-go:** + High school diploma or equivalent + Must be at least 18 years of age or older + Previous retail experience preferred, but not required + Lead and hold others accountable + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a team + Manage workload and prioritize tasks independently and with a team + Welcoming and helpful attitude + Effective communication skills + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Access all areas of the building to respond to guest or team member issues + Interpret instructions, reports and information + Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others + Climb up and down ladders as needed + Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $21-35.7 hourly 40d ago
  • Restaurant and Bakery Service Manager

    KRMM Hospitality

    Customer service supervisor job in Willmar, MN

    Benefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Vision insurance At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITIONAssists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS Reports: Directly to General Manager Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools LEADERSHIP ABILITIES Demonstrates principles actions, uses sound judgment and follow through on commitments. Anticipates problems and issues and makes timely and sound decisions. Demonstrates a passion and working knowledge of food, liquor, beer and wine. Leads by example and maintains a guest first focus. Sets and shares goals with team, monitors and tracks progress of goals. Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement. Clarifies roles, responsibilities, priorities and expectations. POSITION ACTIVITIES AND TASKS Assists the General Manager in planning and analyzing administration and operations manpower. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies. Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures the thorough training and development of non-exempt personnel directly supervised. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30” wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED:Receives direction and training from Regional Manager as to the specific procedures and assignments.EDUCATION LEVEL REQUIRED:High school diploma; some college or degree preferred.EXPERIENCE REQUIRED:1 - 2 years' managerial experience preferred, preferably in the food service industry DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Compensation: $55,000.00 per year Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
    $55k yearly Auto-Apply 60d+ ago
  • Restaurant and Bakery Service Manager

    Perkins Restaurant & Bakery-KRMM Hospitality 4.0company rating

    Customer service supervisor job in Willmar, MN

    Job DescriptionAt Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS Reports: Directly to General Manager Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools LEADERSHIP ABILITIES Demonstrates principles actions, uses sound judgment and follow through on commitments. Anticipates problems and issues and makes timely and sound decisions. Demonstrates a passion and working knowledge of food, liquor, beer and wine. Leads by example and maintains a guest first focus. Sets and shares goals with team, monitors and tracks progress of goals. Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement. Clarifies roles, responsibilities, priorities and expectations. POSITION ACTIVITIES AND TASKS Assists the General Manager in planning and analyzing administration and operations manpower. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies. Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourlys supervision. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures the thorough training and development of non-exempt personnel directly supervised. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30 wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Regional Manager as to the specific procedures and assignments. EDUCATION LEVEL REQUIRED: High school diploma; some college or degree preferred. EXPERIENCE REQUIRED: 1 2 years managerial experience preferred, preferably in the food service industry Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
    $45k-63k yearly est. 20d ago
  • Team Lead

    Cor-Vanama DBA Consumer Directions

    Customer service supervisor job in Saint Joseph, MN

    As our participant numbers grow, so does the need for our Leadership Team to grow! Cor-Vanama Solutions/Consumer Directions Inc. provides the payroll and administrative support to individuals who are part of various Minnesota Department of Human Services programs with the goal of the participant remaining in their home with the paid assistance of their family members and friends. Our passion is to help families navigate their journey through self-directed services. This full-time, in-office role requires someone who is a leader, detail-oriented, positive, and able to adapt to new situations each day. It is a rewarding career with a growing, strengths-based company in St. Joseph, MN. If you enjoy leading and developing people, making a difference, expanding your own professional development and working in a fast-paced environment, this role is for you. We are looking for a collaborative, results-driven Team Lead to oversee daily operations. This role requires strong leadership, a focus on operational excellence, and a passion for improving people and processes. The ideal candidate uses metrics to drive performance and keeps the team aligned and working toward shared goals. Key Responsibilities: The position will be assigned, but not limited to, the following duties: 1. Lead, Develop & Coach Self and Others • Provide clear direction, mentorship, and performance feedback to team members • Foster a culture of accountability, engagement, and continuous improvement • Invest in personal professional growth and model leadership best practices 2. Collaboratively Manage Day-to-Day FMS Operations • Oversee daily workflow, resource allocation, and issue resolution • Partner with cross-functional teams to ensure smooth operations • Act as a point of escalation and problem-solve in real time 3. Onboarding and Ongoing Training & Alignment • Lead onboarding and training for new team members • Facilitate ongoing training to ensure consistency and competency • Align team processes with organizational goals and compliance standards 4. Drive Results Using KPI Dashboard Metrics • Monitor team performance via dashboards and key metrics • Identify trends, gaps, and opportunities for increased efficiency • Implement action plans to exceed performance targets 5. SOP Management & Improvement • Maintain and update Standard Operating Procedures (SOPs) • Identify process inefficiencies and implement improvements • Ensure consistent application of procedures across the team Ideal candidate should possess: • Supervisory experience • Strong coaching, communication, and collaboration skills • High level of organization, initiative, and problem-solving ability • Excellent customer service and conflict resolution skills • Passion for developing people • Compassion for our families and staff • Accounting experience is beneficial • Curiosity and eagerness to learn • Ability to work independently and collaborate with a team • Ability to think outside the box and problem-solve • Ability to adapt in a fast-changing environment • Ability to remain calm under pressure Physical Demands: • This position may be completed sitting or standing. • This position may infrequently require lifting up to 20 lbs. Travel: • This position may require local travel to our second office location or training venue. Education and Experience: • High School Diploma • Preferred: Bookkeeping, MS Excel proficiency, and some accounting experience. Additional Eligibility Qualifications: • Upon hire, all candidates must pass a state-run background check and complete fingerprinting. • Upon hire, candidates will be subject to a driving record check and must possess a valid driver's license. Why Join Us? • Opportunity to lead and grow a high-performing team • Supportive, mission-driven environment • Professional development and advancement opportunities • Competitive compensation and benefits package Salary and Benefits: • Salary Range: Up to $27/hour; 40 hours a week • Work for a company that appreciates you! Cor-Vanama Solutions offers a competitive Holiday and Benefits package: 14 Paid Holidays; Medical Insurance with Company Shared Deductible Contribution into an HSA; Dental Insurance; Short-term disability; Long-term disability; Life Insurance; 401K; Progressive Paid Time Off ; Flexible start time; Flex Spending Account for Medical and Dependent Care; Employee Saving Account; Paid company outings. You matter. We Care. To learn more about us, visit: *************************** For inquiries or questions, please contact: Karla C. Direct dial: ************* Cor-Vanama Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $27 hourly 41d ago
  • Maintenance Team Lead

    Wells 4.1company rating

    Customer service supervisor job in Albany, MN

    GENERAL DESCRIPTION The purpose of this position is to lead a crew in the day-to-day maintenance of the plant s building structure, electromechanical systems and rolling stock equipment. Salary range $28.30 - $42.45/Hr. Based on experience. WHY WORK FOR US? At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better. WHAT WE HAVE TO OFFER Wells values our employees and is committed to providing a competitive and comprehensive benefits package. Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative. Health, dental and vision insurance Paid premiums for short- and long-term disability, and life insurance Wellness Incentives Paid holidays Flex spending for medical and daycare Health savings account (HSA) 401(k) plan with profit sharing Access to Nice Healthcare Employee Assistance Program Paid Time Off (PTO) Wishbone Pet Insurance Critical Illness Benefit Plan Accident Insurance Plan Voluntary Hospital Indemnity Plan Other benefits include Health and Family Care leave for both union and non-union employees. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provides hands on leadership of the Facilities and Rolling Stock Maintenance labor crew, ensuring all employees are being productive This position must follow up on all directives given, to ensure jobs are being completed in a satisfactory matter. Coordinates the daily work of the labor crew. Enters work orders into the system. Responds to maintenance service requests in a timely manner. Provides conflict resolution of employee issues on a basic level. Escalates issues to the Manager as necessary. Works with the maintenance planner to create a daily schedule of work to be completed and reports back as work is completed. Ensures employees are turning in proper paperwork when parts are needed, or work req s are completed. Performs general repairs and maintenance on a variety of equipment including, rolling stock, saws, power tools, mixers, flat conveyors and bucket elevators. Performs routine inspections and preventative maintenance on building structures and systems including electrical, plumbing, HVAC, boilers, painting and carpentry to detect malfunctions and prevent deterioration. Ensures that proper testing has been completed before returning systems or equipment to production. Following instructions, guidelines and procedures timely and accurately. Continually and actively seeking to learn new skills and progress in level of responsibility. Looks for ways to improve processes, reduce errors and increase efficiencies. Leads crew in performing department cleanup/housekeeping including putting away tools, sweeping debris and cleaning cluttered areas. Adhering to and enforcing all safety standards Operating machinery Operating overhead cranes Operating a fork-lift Driving truck, trailer and tractor All other duties as assigned EDUCATION, SKILLS, AND ABILITIES REQUIRED Prior hands-on experience diagnosing and troubleshooting repairs on heavy equipment and building systems, including semi-tractor trailers and other large-scale rolling stock, electrical, plumbing, HVAC, and boilers. Working knowledge of electrical and hydraulic systems. Working knowledge of fabrication techniques including stick and wire welders. Working knowledge of small engine repair. Ability to read and understand blueprints, diagnostic and operators manuals. Ability to get to work on time, daily. Ability to work outside as required. Excellent problem-solving skills. Excellent communication skills. Associate s degree in industrial maintenance or electromechanics preferred. Journeyman electrician or Millwright trade card preferred. Boiler repair certification preferred. DOT/AC certification preferred. Technical training in ABS brakes and tire service preferred. Previous leadership responsibility. LEADERSHIP RESPONSIBILITY Leads a crew of up to 4 Rolling Stock Mechanics: Coordinating and directing work Promoting teamwork Problem solving Communicating effectively Adapting to change Maintaining a positive attitude Promoting safety PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS Physically able to lift up to 75 lbs, occasionally. Physically able to push, pull, lift, bend, climb, kneel, twist, squat, crawl and use hands/forearms repetitively and frequently. Ability to move around for up to 12 hours per day. Ability to work from ladders, scaffolding, swing stages and man lifts at various heights frequently. WORKING CONDITIONS Moderate to high risk of exposure to unusual elements. Moderate to high risk of safety precautions. Moderate to high exposure to production environment. Wet, hot, humid, and wintry conditions (weather related) (plant specific) Ability to work outside year-round (plant specific) This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor. Equal Opportunity Employer, including Veterans and Individuals with Disabilities . Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.
    $28.3-42.5 hourly 11d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Willmar, MN?

The average customer service supervisor in Willmar, MN earns between $29,000 and $54,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Willmar, MN

$40,000
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