Customer Success Manager
Customer success manager job in Anchorage, AK
Join Our Team as a Customer Success Manager - Build Relationships & Drive Growth!
Are you passionate about fostering strong relationships, driving customer engagement, and ensuring client success? We're looking for a proactive and customer-focused Customer Success Manager to join our growing team. In this role, you'll be the key point of contact for our customers, ensuring they receive maximum value from our solutions while driving long-term satisfaction and retention.
Why You'll Love This Role:
💼 Comprehensive Training - Whether you're experienced or new to customer success, we provide the tools and mentorship to help you excel.
⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility.
📈 Career Growth - Clear advancement paths into senior customer success, account management, or leadership roles.
💰 Competitive Compensation - Base salary plus performance-based incentives and bonuses.
Key Responsibilities:
✅ Develop and maintain strong relationships with customers to drive engagement and long-term satisfaction.
✅ Act as a trusted advisor, understanding customer needs and aligning them with our solutions.
✅ Lead onboarding, training, and adoption strategies to maximize customer success.
✅ Monitor customer performance and provide data-driven insights and recommendations.
✅ Collaborate with sales, marketing, and product teams to enhance customer experience and retention.
✅ Identify opportunities for account growth, renewals, and referrals.
What We're Looking For:
✔ Excellent relationship-building and communication skills
✔ Strong problem-solving and strategic thinking abilities
✔ Proactive and customer-first mindset
✔ Data-driven approach to tracking customer success and engagement
✔ Experience in customer success, account management, or client-facing roles is a plus (but not required)
Perks & Benefits:
✅ Paid training and continuous mentorship
✅ Health insurance and retirement plan options
✅ Incentive bonuses and performance recognition
✅ Opportunities to grow into leadership and strategic roles
🚀 Ready to Make an Impact?
If you're excited to build meaningful customer relationships and play a key role in driving business success, we'd love to hear from you!
👉 Apply now and join us as a Customer Success Manager-where customer success meets career growth.
Auto-ApplyClient Manager
Customer success manager job in Anchorage, AK
Company:Description:
CLIENT MANAGER
DEPARTMENT: BUSINESS INSURANCE STATUS: EXEMPT
YOUR FUTURE IS LIMITLESS.
At Marsh & McLennan Agency (MMA), we approach insurance in a different way…and that means a more interesting, exciting, relevant career for you. When you work with MMA, you'll find real opportunities to make people and businesses safer, more secure, and more successful. That's why working with MMA is a career that matters.
SUMMARY:
As a Client Manager on the Leadbetter team, the primary focus is to contribute to revenue growth by developing a deep understanding of clients' business, strategic priorities, risk strategies and risk management needs and assisting in the implementation of various solutions that meet those needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Exposure Analysis, coordination of coverage, program design and evaluation of existing accounts
Servicing, renewing, and marketing new and renewal business insurance accounts
Analyze and prepare exposure comparisons, premium comparisons, and renewal proposals
Direct communication with clients, underwriters, brokers, and others
Support producers in obtaining underwriting information and rating of new business
Contribute to client retention through high quality and timely service
Detailed and comprehensive submissions
Coverage comparison and analysis
Negotiation of terms and conditions
Create and present to client customized renewal strategy and marketing plans
Cross selling and rounding of accounts
Assist to resolve premium audits in dispute
EDUCATION AND/OR EXPERIENCE:
A minimum of 8 years' experience in an agency or brokerage environment and demonstrated knowledge of Property and Casualty Insurance.
High School Diploma required. Associate or bachelor's degree preferred.
Obtain and maintain a valid Alaska Business Insurance License.
Obtain a Surplus Lines License in the first 2 years.
Achieve a CIC, CPCU, AU or CRIS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.
Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
Effective oral and written communication and relationship building skills.
Exceptional time management and organizational skills.
Must be a self-started, demonstrate resourcefulness, and have good problem-solving skills.
VALUABLE BENEFITS:
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering.
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
************************************
**********************************
*****************************
*******************************************************
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
The applicable base salary range for this role is $63,100 to $117,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:September 28, 2026
Auto-ApplyClient Account Manager I
Customer success manager job in Anchorage, AK
The Client Account Manager I work cooperatively with other members of the team to grow existing customers, create new customers and increase customer satisfaction and revenues. Quota is retired by both individual performance and that of the team the CAM I is assigned to support.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. Reasonable Accommodations may be made to
enable qualified individuals with disabilities to perform the essential
functions.
Essential Functions Statement(s)
* Meets or exceeds assigned revenue objectives for a broad array of telecommunications/IT
products and services by assisting in the development and execution of
strategic sales plans to business customers.
* Partners and collaborates with all cross-functional teams required to
execute market plans; assuring all related activities are coordinated and
mutually supportive to achieve local revenue goals.
* Supports the group with any potential information reports.
* Assists where feasible with handling of day-to-day issues, account
research, event coordination, contract processes.
* Develops and maintains collaborative relationships with internal
employees. Takes initiative to improve processes that will enhance customer
satisfaction and/or increase company profitably.
* Manages projects from concept to implementation. Effectively identifies and communicates
scope and objectives of project(s).
* Work closely with all Alaska Communications internal work groups to
obtain required signatures from each work group for each project.
* Consistently updates detailed customer profiles, sales activities and
contact information.
* Performs other duties as assigned and completes projects not specified in
this job description.
Education: Associate degree in business administration, marketing or
closely related field. Equivalent
education, experience and training may be substituted for the degree
requirement on a year for year basis.
Experience: A minimum of one (1)
year of experience in a customer service or sales environment to include
selling products/services to business customers. Equivalent education and
training may be substituted for experience on a year to year basis.
Computer Skills: Demonstrated proficiency working with the Microsoft Office
suite, to include Word, Excel, Access, Power Point and Outlook. Sales Force
proficiency preferred.
Additional Requirements: Valid
driver's license is required.
Client Relations Manager
Customer success manager job in Anchorage, AK
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
**The Client Operations Manager will:**
This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following:
+ Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients.
+ Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel.
+ Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success.
+ Analyze operational processes and performance data to find opportunities for improvement.
+ Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics.
+ Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
+ Work cross functionally with both internal departments and external clients to achieve goals.
+ Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients.
+ Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
+ Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner.
+ Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth.
+ Be responsible for related procurement processes and coordinate material and resources allocation.
+ Identify and address problems and opportunities for the business.
+ Provide data and support to management as needed.
**Skills You'll Need Here:**
**Basic:**
+ BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position.
+ Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work.
+ Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
+ Highly flexible and adaptable to change.
+ High energy and good communication skills both written and verbal.
+ Ability to interact professionally with Vice Presidents and Director level staff within clients.
+ Have a customer focused mentality; both in work with candidates, trainees and clients.
+ Comfortable using technology in performing routine job tasks and for product demonstration purposes.
+ Outstanding organizational and time management skills.
+ Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce.
+ Ability to monitor and evaluate operational data.
**Preferred:**
+ Professional business-to-business/customer success experience (3 years strongly desired)
+ Experience working with adult learners and non-traditional students.
+ Proficiency in being a great partner within and outside one's own department.
+ Understanding of client relations/partnership management and how to efficiently work with external partnerships.
+ Driven to succeed and yearning to make impact; customer success obsession mentality.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************.
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
Relationship Manager 2
Customer success manager job in Anchorage, AK
The Relationship Manager II (RM II) primary role is to consult with members. They will consult with members to identify needs, refer appropriate products/solutions, and follow up on pending transactions. Meeting and exceeding performance goals and revenue targets will be part of their Minimum Performance Standards. It will also be their responsibility to identify and report any suspicious behavior or suspected fraud activity. The RM II position also performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts (including HELOCS), posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of account maintenance. All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved. The RM II position profiles the member's account to recommend product and service solutions including; Investment Services, Insurance Products, First Mortgages, Small Business product services including lending and cash management solutions, consumer deposit and lending services, and Autoland (auto lending). As a RM II, they will assist with coaching/mentoring the rest of staff. Makes observations and suggests alternative methods in profiling member accounts. As needed, assists with some leadership functions in the absence of branch management. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
Consults with members, Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
Inputs, processes, and funds all consumer and small business loan types: Closed-end Signature, LOC, VISA, Automobile, Personal, Toy, RV, HELOCS, Small Business and Other Secured.
Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
Calls on various call reports to garnish more business. This can be done during the work day and during scheduled call nights throughout the month.
Performs various RM duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
Recommends other products and services as appropriate from having conversations that matter with members.
Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
Assists with leadership functions in the absence of branch management and also with coaching teller line. Makes observations and suggests alternative methods of profiling member accounts.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals.
Represents the Credit Union in a positive and professional manner.
Maintains member and other sensitive information with confidentiality.
Treats all team members and members with respect.
Other related duties as assigned.
Qualifications:
18 months Financial institution experience with prior loan experience and reaching service and performance goals.
Strong knowledge of deposit / loan products (Trust, IRA, certificates, loans/APPRO - loans decisioning system).
Proficiency in the operations of a PC and the capability to work efficiently in Microsoft Outlook, Word and Excel.
Excellent verbal and written communication skills in person and over the phone.
Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
Member service and organizational skills
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature.
Willingness to make a difference
Coaching/Mentoring skills
Personable and professional
Education:
Successful completion of all compliance related coursework
NMLS registered
Notary
Website: nuvisionfederal.com/careers
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Covid-19 Precaution(s):
Remote Interview Process (some positions vary)
In-Person Interview required for Front-Line Positions
Social Distancing and Mask Guidelines in place
Auto-ApplyFiduciary Investment Relationship Manager
Customer success manager job in Anchorage, AK
We're looking for a Fiduciary Investment Relationship Manager to join our investment management team. This role combines portfolio management with client relationship responsibilities, ensuring that investment decisions align with client objectives, trust provisions, and regulatory requirements. You'll work closely with fiduciary officers and the broader investment team to deliver coordinated, high-quality service while maintaining proactive communication with clients.
Key Responsibilities
Partner with the Chief Investment Officer and investment department to ensure portfolios are aligned with client objectives and trust terms.
Maintain compliance with investment policy statements, fiduciary standards, and regulatory requirements.
Collaborate with fiduciary officers to set appropriate investment objectives and deliver seamless client service.
Act as a primary or secondary relationship manager for designated client accounts.
Conduct client meetings, portfolio reviews, and proactive outreach to support client satisfaction and retention.
Interpret and present performance reports, providing clients with clear explanations of results and strategy.
Construct, monitor, and rebalance client portfolios in accordance with fiduciary guidelines.
Partner with administrative and investment departments to enhance the overall client service experience.
Qualifications
Bachelor's degree in Finance, Economics, Business, or a related field required.
CFA, CFP, or progress toward a professional certification strongly preferred.
5+ years of experience in investment management, trust services, or a related financial role.
Strong knowledge of portfolio management, securities analysis, and fiduciary investing.
Excellent communication skills, with the ability to explain complex investment concepts clearly.
Proven track record of managing client relationships with professionalism and discretion.
High commitment to fiduciary duty, compliance, and ethical standards.
Why Work for Peak Trust Company?
We are an independent trust company committed to the well-being of our team members. We uphold the highest standards of integrity, foster a collaborative work environment, and prioritize exceptional client service.
At Peak, we believe our team is our most valuable asset. We invest in continuous education and personal growth, ensuring our employees have opportunities to develop professionally. We also understand the importance of work-life balance and offer a competitive benefits package to support our team members.
EEO Statement:
Peak provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Peak complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Peak expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employment at Peak Trust Company is at-will. An at-will employment relationship can be terminated at any time, with or without reason or notice by either the employer or the employee.
How To Apply:
Submit your application and resume by applying to this job.
Auto-ApplyCommercial Manager
Customer success manager job in Anchorage, AK
Job DescriptionSalary:
Donlin Gold is recruiting a Commercial Manager for one of the world's largest undeveloped gold deposits, owned and operated by Donlin Gold LLC, which is owned by affiliates of NOVAGOLD Resources and Paulson Advisers LLC. Donlin Gold is designed to be one of just a handful of gold mines worldwide that produce more than one million ounces of gold annually.
The Commercial Manager will provide strategic leadership and oversight of all commercial, contractual, and supply chain activities for the Donlin Gold Project. This role is responsible for developing and implementing procurement strategies, managing key supplier and contractor relationships, negotiating major project agreements, and ensuring compliance with company policies and regulatory requirements. The Commercial Manager will play a critical role in supporting the multi-billion-dollar development of one of the worlds largest undeveloped gold deposits, ensuring cost effectiveness, contractual integrity, and alignment with Donlins long-term project objectives. Periodic travel within the Yukon-Kuskokwim region of Alaska may also be required.
KEY RESPONSIBILITIES:
Lead all commercial, contractual, and procurement functions across the project.
Develop and manage procurement strategies to support the execution of major capital projects and ongoing operations.
Oversee tendering, bid evaluation, negotiation, and award of high-value contracts for engineering, construction, logistics, and support services.
Establish and maintain strong relationships with key vendors, contractors, and joint venture partners.
Ensure compliance with company contracting standards, governance frameworks, and relevant regulatory requirements.
Monitor contractor performance, manage claims, and oversee contract administration throughout project phases.
Work closely with Finance, Legal, Technical, and Project Development teams to align commercial strategies with project and corporate objectives.
Lead cost and contract risk analysis, providing recommendations to senior leadership.
Build and mentor a high-performing commercial team capable of supporting project execution and transition into operations.
Represent Donlin Gold in negotiations and stakeholder engagements related to commercial matters.
QUALIFICATIONS:
Bachelors degree in Business, Supply Chain, Finance, Engineering, or related field. MBA or advanced degree preferred.
Minimum 10 years of progressively responsible commercial, contracts, or supply chain experience, including at least 5 years in the mining, oil & gas, or major infrastructure sectors.
Demonstrated track record of leading high-value contract negotiations and procurement strategies.
Strong knowledge of contracting principles, commercial risk management, and supplier performance management.
Excellent communication, interpersonal, and stakeholder engagement skills.
Proven ability to manage multiple priorities in a fast-paced, large-scale project environment.
Experience building and leading teams in remote or complex project settings.
Experience in large-scale mining project development or operations.
Familiarity with Alaska resource development projects and the regulatory environment.
Knowledge of ERP and contract management systems (e.g., SAP, NetSuite, or similar).
Prior experience working with Indigenous partners, local suppliers, and community stakeholders.
A post-offer background screening, physical and drug test are required.
Candidates must possess current authorization to work in the United States.
Donlin Gold is an Equal Opportunity Employer.
Account Manager
Customer success manager job in Anchorage, AK
About Us Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.
We are a people business - we transform lives through the world of work. We care about wellbeing, community engagement and our planet - we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.
We support professionals looking for jobs with exceptional firms in the technology, construction and engineering sectors.
Role Description
The Account Manager will take responsibility for the health, growth and sustainability of all accounts they are assigned across Airswift's portfolio of customers. This includes satisfaction of the client, debt stance of the client, discovery within current and future opportunities across the client. They will implement all client policies, processes and delivery programs by partnering with colleagues for the execution of said initiatives. The Account Manager will work closely with the Delivery function, Service, Quality Control and Finance office functions to fully support all customer needs.
Principle Accountabilities:
The Account Manager is responsible for the management and sales for specifically assigned clients.
The Account Manager maintains Airswift's current/new client and contractor base to leverage existing service lines & continue to penetrate all services lines to develop net new GP growth.
The Account Manager is responsible for developing trusted advisor relationships with key line managers, contractors, stakeholders and executive sponsors.
Responsible for the interaction with the Delivery Centre to cover all client delivery needs across the Account Managers specified clients.
Works effectively with the client to bring new requisitions, plans sourcing delivery, facilitate job interviews and placements.
Responsible for obtaining client work orders and new authorizations.
Meet sales targets (KPIs) which are agreed with Regional Sales Director. Monitor and review monthly sales performance against forecast.
Adheres to the local regulatory requirements and deliver to customer policy and regulatory requirements.
Responsible for supporting Contractors and Assignees throughout the duration of their assignment from on-boarding to off-boarding.
This includes all pre-access requirements, logistics, document recording, tracking of recharges, and ongoing support to queries
Skills, Knowledge, and Experience:
Excellent Microsoft skills, in particular Word & Excel.
Strong demonstrable client service skills.
Ability to identify new opportunities within a customer.
Accredited degree or equivalent work experience.
Ability to demonstrate client relationship skills, analyze opportunities, qualifying potential service lines and scope.
Ability to network at a senior level.
Account management experience with a proven record of providing excellent customer service.
Strong interpersonal, communication, organization and time management skills.
Ability to foster teamwork when working cross functionally.
Highly self-motivated and objective driven.
What we can offer you!
Attractive monthly base salary + competitive performance bonus.
Genuine career progression opportunities, either locally or globally!
World-class training programmes and development opportunities.
Virtual Onboarding Events exclusively for new hires.
Team driven environment, supportive culture with a focus on work-life balance.
Career breaks available after one year.
Real time recognition through our employee reward platform.
Mental Health First Aiders to signpost you to support when you need it.
Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
Charity days for various important causes such as Relay for Life and Earth Day.
Our Core Values:
Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
Life - Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.
Visit our website and social media to find out more! - ****************
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.
Please click here to view our privacy policy.
Auto-ApplyAccount Manager - Alaska
Customer success manager job in Anchorage, AK
We're passionate about applying our expertise to engineer and manufacture applications that will perform in the most challenging environments. Every day, more than 20,000 associates around the world collaborate to deliver unique solutions and unparalleled value to our customers.
About Groeneveld-BEKA
Groeneveld-BEKA, part of The Timken Company, is the world's second-largest producer of automatic lubrication systems, lubricants and fluid management systems.Our products improve equipment life and reliability while reducing the total cost of ownership.Groeneveld-BEKA operates in more than 40 countries worldwide and is represented by a growing number of independent distributors in many countries around the globe.Groeneveld-BEKA products are supplied for ex-factory installs to leading manufacturers of trucks, trailers, buses, wind turbines, industrial applications, mining and construction equipment. In addition, Groeneveld-BEKA systems are installed in the after-market for a wide variety of mobile and industrial applications. Groeneveld-BEKA strives to develop and manufacture all of its products in-house according to World Class Manufacturing principles.
Sales Account Manager - Anchorage, Alaska
Job Purpose
We are currently seeking a Sales Account Manager in Anchorage, Alaska to support our growth and deliver outstanding customer service. We are highly interested in recruiting a high energy individual with experience relating to sales or service of Heavy Equipment and/or Trucks and Trailers. If you have relevant contacts in the industry, are self-motivated, and have a willingness to do what it takes to succeed in a sales environment, we are looking for you!
Essential Responsibilities
Manage existing accounts and develop new customer base annually
Develop a technical understanding of our product portfolio and present the value proposition to customers in a concise and persuasive manner
Travels the sales territory to call on regular and prospective customers. Regular travel to customer locations for application review of both new and existing projects
Work as a member of a larger sales team, providing value to the team development initiative
Collaborate effectively with other departments, such as inside sales and service, to ensure our customers are taken care of
Maintain a self-managed and results oriented approach to sales
Stays connected to the market and competitors; monitoring others' activities and ensures protection of GVBK (Groeneveld-BEKA) intellectual property
Negotiates contracts, supplier agreements, communicates pricing increases and business partnerships for the company.
Responsible for consistent customer visits, trade show attendance and regular headquarter visits
Primary point of contact for all aspects of customer relations including, product presentations, application review, product interfacing issues/questions, quotation presentation, post application follow up and any additional communication.
Trains and works directly with other Account Managers to collectively drive sales growth and market share.
Qualifications & Experience
5+ years of Sales experience in a heavy equipment and/or transportation environment selling equipment, accessories, and/or services
Experience calling on Heavy Equipment and Truck dealerships, truck fleets, large construction companies, rental companies, municipalities and cities with large and small fleets highly preferred
Bachelors degree/diploma in business, commerce, sales and/or marketing preferred
Proficient in the use of computers and Microsoft office products
Experience with CRM software (Salesforce preferred), knowledge of SAP
Effective and consistent customer contact to develop resilient customer relations, and identify new opportunities for revenue
Must have a valid G license and clean driving abstract
Skills & Personal Characteristics
Excellent communication, adaptive personality, influencer, strong negotiation skills, marketing and social media savvy.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
Account Manager
Customer success manager job in Anchorage, AK
Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.
We are looking for an experienced Account Manager located in Anchorage, Alaska. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
What's in it For You:
Access to best-in-class resources, tools, and technology
Opportunity for a long term, advanced career path
A culture that values safety first, including training and personal protection
Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!
What You Will Do:
Work closely with current and new customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory
Develop strong relationships with key stakeholders in current and new customers, including plant or facility executives. Leverage external network to pursue business opportunities within assigned territory
Generate and execute sales plans in assigned customer base and new customer accounts to meet defined territory profit increase goals
Regularly engage in Health Check (audit) of current accounts
Demonstrate strong team leadership by actively participating in District/Regional/Corporate initiatives
Collaborate in cross-functional projects within ChampionX, promoting the transfer of knowledge as well as the delivery of innovative processes and programs
Support/lead trial of new technologies and proactively show initiative by bringing ideas and new technologies to the District
Initiate and lead sales campaigns within District
Demonstrate versatility by calling on all levels of the customer organization
Lead, coach and mentor less experienced sales representatives and managers on diverse topics
Minimum Qualifications:
High School Diploma or Equivalent
3 years of Chemical industry experience
Ability to travel within assigned sales territory
Must have a valid Driver's License and acceptable Motor Vehicle Record
No immigration sponsorship offered for this role (US Only)
Up to 10% overnight travel required to support sales territory
Physical Demands:
May be required to Lift/Push/Pull/Carry up to 55 pounds chest high.
Role is deemed safety-sensitive and may be subject to employer or customer drug testing
Preferred Qualifications:
Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.)
3+ years of successful technical sales or field sales support experience
Experience in oil and gas industry
High computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
Account leadership experience that includes calling on multilevel plant or facilities management to accomplish company goals
Prior experience that demonstrates strong ethics, effective time management, ability to multitask, adaptability, autonomy and self-motivation
Prior experience that required excellent communication and organizational skills
Good negotiation and problem resolution skills
Mechanically Inclined
About ChampionX:
ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.
Our Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Auto-ApplyAccount Manager - State Farm Agent Team Member
Customer success manager job in Anchorage, AK
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Account Manager - State Farm Agent Team Member with Stacey Roy - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.
In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.
RESPONSIBILITIES:
Generate leads and actively pursue new business opportunities.
Educate clients about insurance products and recommend appropriate coverage options.
Foster strong client relationships through regular follow-ups and proactive communication.
Maintain accurate client records and manage policy updates efficiently.
QUALIFICATIONS:
Excellent communication and relationship-building abilities.
Experience in sales or customer service preferred.
Goal-oriented and motivated by achieving measurable results.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Account Manager - State Farm Agent Team Member
Customer success manager job in Anchorage, AK
Job DescriptionBenefits:
Hourly Plus Commission
Licensing Paid by Agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency:
2025 marks my 50th year as a State Farm agenthalf a century of serving our amazing community here in Alaska! As a life-long Alaskan, veteran, and passionate skier, Ive built this agency on the values of trust, service, and excellence. Our South Anchorage office proudly serves the entire state, and we bring over 50 years of combined team experience in everything from Auto and Home to Life, Health, and Business insurance.
Were looking for someone whos motivated, has sales experience, eager to learn, and wants to be part of a close-knit, knowledgeable team that truly cares about helping others. If youre ready to join an office with deep roots, strong mentorship, and a legacy of success, wed love to meet you.
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
A State of Alaska Property and Casualty, as well as a Life and Health license or willing to obtain.
Sales Manager
Customer success manager job in Anchorage, AK
Reports to: Brand (Store) Manager Do you love encouraging others to achieve their goals? Do you have a passion to drive results and coach a team to follow in your footsteps? As a Stanton Optical Sales Manager you would be our sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales performance while creating a positive, results-driven team atmosphere. We are also motivated to invest in preparing you for the next steps in your career. By training you and encouraging you to take ownership of the role, you will be empowered to support store operations, train and coach associates, foster a strong partnership with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership, and more.
About us:
Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
* Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments
* Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas
* Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results
* Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy
* Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve
Why join our winning team?
* We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers.
* We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
* Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
* Paid time off that increases with seniority
* Professional development and promotion opportunities
* Employee recognition programs
* Employee Assistance Program (EAP)
* Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
* We offer competitive variable compensation opportunities and commission on sales.
* Work with an amazing team!
Duties & Responsibilities:
* Drive sales to exceed personal and store goals while delivering outstanding customer service experience.
* Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives:
* Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
* Building strong partnership with Clinical services.
* Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
* Communicates effectively and builds a strong partnership with the Support Center and Human Resources
* Ensure proper lab production so that Now Service and Ready When Promised are achieved.
* Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
* Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
* Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
* Other duties as assigned and required.
Key Qualifications
* You have demonstrated leadership ability with at least one year of experience in a fast paced retail environment
* You have experience planning and implementing sales strategies, as well as directing a sales team
* You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
* You have the skills necessary to communicate effectively with a diverse group of people
Are you the perfect fit?
* Do you share our vision of modernizing eye care for all people and making eye care easy?
* Do you have a high school diploma or equivalent required?
* Are you passionate about outstanding customer/patient care and eager to share that passion with others?
* Do you have a strong interest in learning, embracing and fostering innovation among your team?
* Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
* Do you have schedule flexibility? Work hours will be determined based on business needs
* Are you knowledgeable about MS Word, Google Docs, etc?
* Optical experience is a plus
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Account Manager - Outside Sales
Customer success manager job in Anchorage, AK
R10082189 Account Manager - Outside Sales (Open)
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We are looking for you!
Competitive base salary with 70/30 base/commission target
Travel required in your personal vehicle throughout designated territory. $600/month car allowance and mileage/expense reimbursement provided.
Recruiter: Josselyn Suarez / ****************************** / *************** CALL/TEXT
Airgas is seeking a driven and results-oriented Account Manager to join our sales team. In this role, you will be the primary point of contact for our diverse customer base, acting as a strategic partner to help them optimize their operations. You will manage an existing portfolio of business while aggressively pursuing new growth opportunities within your territory.
As an Account Manager, you aren't just selling products; you are providing mission critical supply chain solutions and technical expertise in industrial, medical, and specialty gases, as well as welding equipment and safety supplies.
You will provide tailored solutions to a wide array of sectors, ensuring their processes remain efficient and safe. Key industries include:
Manufacturing & Metal Fabrication: Supporting high-output shops with shielding gases and advanced welding technology.
Oil and Gas: Supplying industrial and specialty gases for refineries, pipeline, and production facilities.
Healthcare & Life Sciences: Managing the delivery of medical-grade oxygen and high-purity laboratory gases.
Food & Beverage: Offering carbonation solutions including food-grade CO2 and nitrogen.
In particular, you will:
Build strong relationships with all branch personnel and create open communication with branch managers to grow and support business.
Actively pursue and acquire, on an on-going basis, new and competitive accounts with emphasis on gases, business, and product supply agreements.
Manage customers and sales opportunities through Salesforce
Schedule joint sales calls with vendors and Airgas Product Specialists.
________________________Are you a MATCH?
Required Qualifications:
Proficiency working with computer applications including Google Workspace and Microsoft Office (required).
Valid Drivers license and reliable transportation (required)
Preferred Qualifications:
High school diploma or equivalent; Bachelor's degree preferred.
3+ years experience in industrial sales (preferred).
5+ years experience in outside sales (preferred).
Welding and compressed gases product knowledge preferred.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
Auto-ApplySales Manager - Anchorage Convention Centers
Customer success manager job in Anchorage, AK
Sales Manager
DEPARTMENT: Sales and Marketing
REPORTS TO: Director of Sales and Marketing
FLSA STATUS: Salaried Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Primary responsibility is booking large, high-revenue producing events at all venues within the {Facility Name} including, but not limited to, the following event types: private, corporate, association, non-ticketed, open to public and community-related events. Responsible for working in conjunction with other members of the sales staff to market the venues and initiate specific event-related promotions to increase revenue.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Assist Sales team in accomplishing sales and marketing goals.
Use Sales and Marketing principles to promote the facility.
Send client pre-event information and follow-up information that affects booking.
Quote rates and assists with formal license agreements. Prepares contracts.
Handle pre-event correspondence and meetings until account is be turned over to an Event Coordinator.
Assist Director in developing Marketing Plan to include goals and advertising.
Carry out specific marketing plan relating to events using support of advertising, as requested by the Director.
Coordinate with and provide support to Event Managers and Food & Beverage staff
Ability to maintain a productive, team-oriented relationship with staff and sub-contractors
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree from four-year College or University in Hotel or Hospitality Management, Sales/Marketing, Journalism, Public Relations or related field preferred.
Event Management, Sales, and/or Food/Beverage experience in a Convention Hotel, Convention Center or Hospitality Industry in general is preferred
Minimum 2 years sales related experience required.
Extensive knowledge of Food & Beverage sales and/or operations is a plus
Highly detail-oriented to cover the myriad aspects needed to make an event successful
Knowledge of building capacities, local codes, Municipal/legal rules and regulations is a plus
Networking with the local business community is required
Skills and Abilities
Excellent communication, organizational and interpersonal skills required.
Ability to organize, direct and coordinate staff and activities
Ability to prioritize multiple projects.
High aptitude for figures and advanced writing skills.
Professional presentation, appearance and work ethic.
Ability to communicate effectively in English, both verbally and in writing
Computer Skills
To perform this job successfully, an individual must have working knowledge of spreadsheet software and work processing software and be proficient in Microsoft Word, Excel and Power Point
Other Qualifications
Ability to work under limited supervision and to interact with the public, clients, and all levels of staff including management.
Ability to work long and irregular hours that may vary due to functions and may include early mornings, days, evenings, weekends, and holidays in addition to normal business hours
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Auto-ApplySales Manager
Customer success manager job in Anchorage, AK
Sales
Additional Information
Alaska Contract Staffing
www.alaskacontractstaffing.com
Sales Manager
Customer success manager job in Anchorage, AK
Job Description
WHY DIAMOND GAME?
When you work at Diamond Game you are part of a diverse, forward thinking, technology focused gaming organization. Diamond Game employees work alongside one another as part of an engaged team, making contributions at all levels to ensure the highest quality and standards.
As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward.
Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.
Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco.
Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America.
Our Core Values are: Collaboration; Innovation; Integrity; Growth; and Have Fun!
Position Summary
The Alaska Sales Manager is responsible for representing Diamond Game, a Pollard Banknote Company, in the Alaska market, developing and executing a sales strategy to meet company objectives by acquiring and maximizing sales at charity gaming locations, including but not limited to: Bingo halls, pull-tab stores, veteran and fraternal clubs, bars, and villages throughout Alaska. The Sales Manager will develop the external and internal relationships necessary to implement product down to the site level, with the responsibility of meeting sales and customer satisfaction goals. The AK Sales Manager will perform other duties as assigned.
This is a sales position located in Alaska, this is not a remote role.
Essential Duties and Responsibilities
Develop, communicate, and implement a sales plan to recruit new retail customers and maximize sales and product performance from existing customers.
Plan your sales activities and keep effective records of those activities and follow up action items.
Grow, train, and manage your sales team to reach sales goals.
Become well-versed in Diamond Game products, as well as other charity products, to enable effective selling to retailers.
Communicate project status to management verbally and/or in writing.
Analyze sales data and make recommendations for product mix changes per retailer that will maximize performance.
Think critically and creatively to identify opportunities and solve customer issues.
Advise and implement promotions and marketing programs developed by the Company.
Work closely with partners, the Sr. Director, Sales, Marketing, Business Development, Operations teams, Product Development, and Management to provide a team-oriented approach to satisfying customers and maximizing the market return for the company.
Be the eyes and ears of the company in Alaska.
Perform other tasks and duties as needed and/or requested by management.
Consistently demonstrate the ability to practice Diamond Game's core values and apply them.
Perform other tasks and duties as needed and/or requested by management.
Education & Experience Requirements
Bachelor's degree or equivalent sales and technical experience required.
5+ years route sales experience.
Experience with bars, veteran/fraternal clubs, and/or lottery/casino gaming is preferred.
Knowledge and Abilities Requirements
Must have polished presentation and interpersonal skills, a strong work ethic, integrity, and demonstrated ability to close.
Self-motivated, creative, and a quick learner.
Highly organized, clear thinking, and works well independently and with others.
Analyze sales data and make intelligent recommendations to improve product performance.
Can work under deadlines.
Must be able to accommodate 75% travel requirements.
Clean driving record.
Microsoft Office 365 (with emphasis on Excel, Word, and PowerPoint)
Benefits
Medical, Dental, Vision
401k with company match
Profit Sharing
Paid Vacation
Employee Referral Program
Tuition Reimbursement
Employee Assistance Program
We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).
Diamond Game Enterprises, a subsidiary of Pollard Banknote Limited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To ALL Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
Account Manager - State Farm Agent Team Member
Customer success manager job in Wasilla, AK
Job DescriptionBenefits:
Salary Plus Commission
4 day work week
Bonus based on performance
Opportunity for advancement
Paid time off
Competitive salary
Flexible schedule
Training & development
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Glenn Marlin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Comfortable with engaging in sales conversations.
Goal-oriented and motivated by achieving measurable results.
Must be willing to obtain state licensing in Property/Casualty.
Sales Manager
Customer success manager job in Anchorage, AK
Are you passionate about building relationships and driving results? Do you want your next job to put you in the middle of adventure and to be surrounded by picturesque nature? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you!
We're looking for Sales Manager professionals to join our team in Girdwood, Alaska.
What You'll Do
As a Sales Manager you will you will be responsible for mining new business opportunities and managing existing accounts within the Alaska market. The candidate must be physically located in Alaska or willing to relocate prior to starting the position. Creating a robust funnel and developing long lasting relationships with key decision makers is paramount in your role. You will be expected to execute a sales strategy that supports the overall strategic goals of the organization.
Your responsibilities will include:
Sales Strategy Execution: Develop and implement a comprehensive sales strategy that aligns with the organization's overall strategic goals.
Business Development: Identify and pursue new business opportunities, generating leads and converting them into profitable sales. Maintain a robust sales funnel to ensure a steady pipeline of business.
Account Management: Manage existing accounts, ensuring high levels of client satisfaction and retention. Develop long-lasting relationships with key decision-makers and stakeholders.
Relationship Building: Establish and nurture relationships with travel partners, corporate clients, and industry stakeholders to enhance the hotel's market presence and drive sales.
Sales Calls and Presentations: Conduct sales calls, present to potential clients, and represent the hotel at industry events, trade shows, and site tours to promote the hotel and generate business.
Hosted FAMs and Site Tours: Organize and execute familiarization (FAM) trips and site tours to showcase the hotel's offerings and capabilities to potential clients and partners.
Market Analysis: Stay informed about market trends, competitor activities, and industry developments to adapt sales strategies and maintain a competitive edge.
Financial Management: Monitor and achieve key financial goals and performance metrics, including revenue targets and budget adherence. Provide accurate sales forecasts and reports.
Team Collaboration: Work closely with the sales and marketing teams, as well as other departments, to ensure cohesive efforts in achieving sales objectives and delivering exceptional guest experiences.
Training and Development: Continuously improve your sales skills and knowledge through training, feedback, and professional development opportunities. Share best practices with the team to foster a culture of high performance.
Guest Service Excellence: Uphold the highest standards in guest service, ensuring that all interactions with clients and partners reflect the hotel's commitment to excellence.
What We Offer
✅ Starting Wage: From $75K per year
✅ Employee Housing for a small fee live and play where you work
✅ Flexible work schedules
✅ Paid time off & holidays
✅ Free Mountain Pass for employees and qualified dependents
✅ Employee discounts on resort lodging, dining, and spa services
✅ Medical, Dental, and Vision Insurance
✅ 401(k)
What We Need
Bachelor's degree in Business Administration, Marketing, Hospitality, or related field preferred.
Proven and current experience leading events, sales, or marketing teams.
5 years' experience in Sales and Marketing, Event Management, Food & Beverage or related professional area and preferably in Hotel/Resort industry or related business; ski industry experience preferred.
Strong Analytical, planning, forecasting and budget/financial skills.
Advanced computer proficiency, including Microsoft Office Programs; experience with OPERA a plus.
Strong understanding of sales with an ability to plan and execute events with attention to detail.
Ability to multi-task and handle multiple priorities effectively.
Excellent presentation and communication skills.
Ability to maintain knowledge of policies and market trends of the resort and travel industry.
Knowledge of travel industry, current market trends and economic factors.
Must be based in Alaska or willing to relocate prior to start date; role is dedicated to the Alaska market
What to Expect
📌 Be on alert and at times, on your feet, including nights, weekends, and holidays.
📌 Work in a fast-paced, high-energy resort environment.
📌 Adapt to seasonal changes around the resort and special events.
📌 Physical demands: This position primarily involves standard office work, including sitting for extended periods, using a computer, and performing tasks such as typing, writing, and phone communication. Capable of occasional lifting, up to 25 pounds, as well as tasks involving bending, stooping, walking, and standing for extended periods.
📌 Work Environment: This is an onsite position based at Alyeska Resort, with potential for work-from-home days based on the needs of the business. Standard hours of operation are Monday through Friday, 8:30am to 5:00pm AKST, though the role may require flexibility for travel within Alaska, as well as extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric company, you will maintain a high level of interaction with staff, guests, and stakeholders.
About Alyeska Resort
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, If you're ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska!
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.
Membership Sales Manager: Eagle River
Customer success manager job in Anchorage, AK
Membership Sales Manager
The Alaska Club is looking to hire a full-time Membership Sales Manager. Are you a fitness enthusiast with excellent sales skills? Do you want to take your fitness career to the next level with an established company that has a great reputation? Do you want to work at an "office" where you can get a free state-of-the-art workout in before leaving for the day! If so, please read on!
This Membership Sales Manager position earns a competitive hourly wage plus commission and bonus opportunities. You would also be eligible for benefits, including health, vision, dental, a 401(k) plan, a flexible spending account (FSA) for health & dependent care, paid time off (PTO), and free club membership. If this sounds like the right opportunity for you, apply today!
A DAY IN THE LIFE OF A MEMBERSHIP SALES MANAGER
As a membership sales manager, you lead and energize your team ensuring our guests have a top-notch experience in our clubs. Follow up calls with guest and members gives you insight into how your team is doing. You lead by example with your personal production efforts. Working directly under a Director of Membership, you oversee all aspects of your club's membership team to ensure that we provide exceptional service in an inspiring environment.
You mentor team members with one-on-one and team meetings, answering technical and procedural questions as well as providing constructive feedback and regular professional development opportunities. On a regular basis, you observe all aspects of the sales process to ensure quality control. Under your exceptional leadership, your staff is inspired to provide the best possible experience for each of their guests and new members. You also assist with the recruitment and training of new team members for your department. Through hiring, training, and coaching, you focus on helping your team achieve their monthly sales goals along with your club's goal.
In addition to interacting with people, you spend time on the computer entering data and keeping track of schedules. You feel great about being part of such an uplifting program that directly changes lives for the better!
QUALIFICATIONS FOR OUR MEMBERSHIP MANAGERS:
A clear passion for health and fitness.
At least one year in a managerial sales position.
Excellent communication skills, outgoing personality, basic computer skills, phone etiquette, and customer service orientated.
Strong work ethic, integrity, and professional demeanor.
Can work in a dynamic, fast-paced environment without sacrificing quality of service provided to our members.
WORK SCHEDULE
This membership position typically works five days a week totaling approximately 40 hours. Schedules are flexible and can include morning, afternoon, and evening shifts.