Customer success manager jobs in Flint, MI

Job Description Job Title: Customer Success Pro Solutions Manager Department: Compliance Reports To: Director of Compliance Employment Type: Full-time Job Summary: As a Customer Success Pro Solutions Manager, you will lead a team of Pharmacy Pro professionals to ensure exceptional client experiences, drive product adoption and maximize customer value across a large portfolio of small-to-mid-sized pharmacy customers. OneScan Pharmacy Pro is our SAAS solution for pharmacy dispensers with smaller footprints. You will be the primary point of contact for our larger Pro clients, building strong relationships, developing strategies that enhance customer satisfaction, retention and growth while aligning with organizations goals. For our smaller Pro clients, you will ensure your team is providing exceptional customer service, troubleshooting problems, and escalating issues when necessary to ensure customer satisfaction. This role is operationally focused and scale-driven, and requires strong communication and problem-solving skills, as well as a dedication and solution focused mindset to helping our Pharmacy Pro customers succeed with our software solutions. Key Responsibilities: Recruit, train, mentor, and manage a high-performing Customer Success Pro Solutions team operating in a high-volume, at-scale environment. Create standardized playbooks and workflows for team to utilize as Set clear goals, KPIs, and performance standards for the team. Foster a culture of collaboration, accountability, and continuous improvement. Design and implement scalable processes for onboarding, adoption, and retention. Provide escalation support to Pharmacy Pro customers via phone, email, and chat, ensuring timely resolution of issues and a high level of customer satisfaction. Escalate complex or unresolved issues to our Solution Engineers, R&D or other relevant departments, as necessary Troubleshoot and diagnose software, scanners, and network issues related to our SaaS solutions, identifying root causes and implementing effective solutions. Document customer interactions, incidents, and resolutions in our ticketing system,maintaining detailed and accurate records. Collaborate with cross functional teams to share pharmacy customer feedback and insights, contributing to the continuous improvement of our products and services. Drive additional value by identifying additional opportunities for Pharmacy Pro Customer sales. Build strong relationships with key accounts and executive stakeholders. Act as a trusted advisor to customers, ensuring they achieve desired outcomes. Identify and build pharmacy training materials for Pharmacy Pro Customers. Qualifications: 5+ years of experience in customer success or account management with a strong capability in software/ technology operations 2+ years of experience leading teams responsible for high-volume customer portfolios or scaled service models. Strong problem solving and analytical skills, with the ability to troubleshoot and resolve technical issues effectively. 2+years of leadership experience managing teams Hands-on experience with automation, AI tools, or workflow optimization in Customer Success, Support, or Operations (e.g., ticket routing, knowledge management, proactive outreach, analytics). Working knowledge of operating systems, networking, and basic software troubleshooting techniques. Familiarity with SaaS solutions, cloud-based technologies, and common IT tools. Preferred Qualifications: Experience in the supply chain, logistics, or compliance industry. Proficiency in multiple languages. Excellent communication and interpersonal skills, with a customer-centric approach and the ability to empathize with users. Physical Requirements: Prolonged sitting for extended periods of time. Frequently use of hands and fingers for typing, mouse operation, and other computer-related tasks. About Us: Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical and healthcare industries. A Certified Women-Owned and Minority-Owned Business, recognized by Inc. Magazine as Best in Business in SaaS and a Top 5000 growth company, LSPedia is committed to securing the pharmaceutical supply chain and improving patient safety and operational efficiency every step of the way, from manufacture to the point of dispensing. Our cutting edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _2 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the primary touchpoint and relationship owner for selected high value Consumer customers. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle requests through to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account. * Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so. * Introducing customers to newly released features or products that they may be interested in. * Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues. *What we look for in you:* * FINRA License series 7 & 63 (will not initially be sponsoring licenses) * Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced knowledge of the financial services industry and securities trading. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. *Nice to haves:* * FINRA License Series 3, 4, 65, or 66. * Knowledge of Cryptocurrency and Coinbase Products * Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. *Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!* *Job ID: G2876* *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.01-$47.07 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Description At SLS, we offer a comprehensive RFID portfolio featuring proprietary hardware, software, and consumables, creating best-in-class solutions for customers. With two decades of experience in the industry, you will join a team of experts committed to partnering with customers to realize the full potential of RFID throughout their products' life cycles. SLS is a subsidiary of Levata, a global technology company that offers mobility, automation, and visibility, the expertise to connect people, data, and assets, and the insights to shift from day-to-day management to driving what's next. As the flagship offering of the Supply Chain Visibility platform, SLS associates enjoy all the benefits of a major technology company while operating in a fast-paced, entrepreneurial environment. We are seeking a Customer Success Manager who will become the face of SLS to our installed customer base. The role will spearhead the adoption of modern customer success processes, working closely with key customers, and SLS team members. Ultimately, the Customer Success Manager will generate world-class customer experiences through in-depth product knowledge, exceptional relationship building, genuine and thoughtful customer advocacy and successful technology adoption What You'll Do: Own customer relationships throughout their life cycles, targeting full adoption of purchased solutions and expanded use of our offerings, ultimately creating reference customers. Lead regular business reviews with customers on system performance, ongoing projects, open issues, and resolutions. Develop and deploy quantitative methods for tracking customer success, providing a holistic view of the health of our installed customer base. Conduct internal briefings on key customers, educating other customer-facing teams such as Service, Sales, Engineering and Software on key issues at customer sites. Learn capabilities of competing organizations and adapt SLS offerings to ensure we are best-in-class. Develop a holistic view of potential partners, prioritize targets, and execute sales strategies. What You'll Need: College degree, technical degree, or the equivalent 3+ years of Customer Service experience; RFID industry experience preferred Excellent written and verbal communication skills as well as sound decision making Strong organizational and analytical capabilities Entrepreneurial attitude, ready to work in a fast-paced technology environment Comfort working both independently and as part of a team. Who You AreWe take our guiding values seriously. You should be someone who can: take action. You respond quickly to customers and seek excellence in everything you do. build trust. You always act in a customer's best interest and do what you say you will do. think BIG. You have an eye to the future and bring expertise and creativity into every interaction. make it easy. You find ways to solve problems and bring clarity to complex challenges. win together. You are inclusive and collaborate to delight the customer and deliver success together. What We OfferCompensation range Competitive compensation coupled with a comprehensive benefits package including medical, dental, vision, life, flexible spending, 401k, holiday and paid time off, parental leave and a pre-tax transit program. Levata is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic. Please see EEO is the Law. If you have a disability or special need that requires an accommodation in the application process, Click here to request assistance with Request for Accommodation in the subject line.

We are seeking an experienced and highly motivated program manager to join our Strategic Initiatives team in MSL. Strategic Initiative Managers build and scale programs to strengthen the impact of our product and research teams. This includes defining project goals, creating project plans, managing project timelines, and ensuring that projects are delivered on time and within budget. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization.The ideal candidate is entrepreneurial, experienced in navigating ambiguous situations, partnering with leadership, able to facilitate our teams' best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research/product needs, and removing barriers to doing great work. This role requires project and program management experience and broad knowledge of artificial intelligence, research, and product development. Communication skills, stakeholder management, the ability to manage complex logistics, and an organized approach are mandatory. **Required Skills:** Manager, MSL Strategic Initiatives Responsibilities: 1. Ensure that all MSL work on models consistently fulfills applicable regulatory requirements 2. Managing the inbound flow of data and privacy escalation requests 3. Legal engagement case management 4. Regulatory response tracking and management 5. Reporting & Metrics: Establish metrics and reporting mechanisms to track audit progress and outcomes **Minimum Qualifications:** Minimum Qualifications: 6. 3+ years driving end to end programs with ML/AI engineering teams 7. 8+ years working in FAANG (or similar sized tech) companies 8. 8+ years work demonstrated experience in program management in the area of privacy/risk/data 9. Quantitative, analytical, and conceptual problem-solving skills combined with business acumen 10. Proven track-record of organizing, developing, and executing strategy projects that deliver results 11. Experience driving end to end programs with ML/AI engineering and research teams **Public Compensation:** $186,000/year to $253,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Job Description We are looking for a "Government Services Manager" otherwise known as a "Government Relations Manager" for our Principal Residence Exemption qualification audit program. The Michigan Principal Residence exemption is a property tax-related benefit for Michigan homeowners on their single primary residence. Annually, they use algorithms and software systems, Examiners review approximately 1.5 million exemptions for the Michigan Department of Treasury. Examiners are a critical component of this process. We are seeking individuals with strong deductive and logical reasoning skills, in conjunction with project management skills and the ability to manage large data sets. Critical thinking is necessary in this role, along with advanced technology skills. Teamwork is at the core of what we do; therefore, candidates must also have excellent communication skills and the ability to manage their teams to success. Communication skills include written and verbal forms, but also the ability to help others understand complex topics efficiently. Duties/Responsibilities: -Direct report to Director of Government Services. -Responsible for reviewing the work of call center staff. -Prepare work assignments for staff, including coordinating timelines of completion and tracking projects' due dates. -Assist in training new employees. -Assist with other duties requested by the Director. Requirements for Senior Manager Examiner: ● Candidates must possess, at minimum, a Michigan Certified Assessing Officer - MCAO (Level 2 or 3) assessment certification current in their annual re-certification. ● Candidate must possess at least 3-5 years of assessing experience. ● Candidate must possess at least 3-5 years of managerial experience. ● Above average experience using Google Workspace and Microsoft Office. ● Strong internet search skills. ● High-performing verbal and written communication skills. ● Aptitude towards organizational skills and a strong attention to detail. ● Critical thinking skills and good logical reasoning. ● Candidates must be able to pass a thorough background check. Pay and Benefits: Offers competitive salaries, a comprehensive benefits package, continuous training, and an environment that fosters work-life balance. Some highlights include: ● Medical benefits are up to 100% employer-paid. ● 401k program with a generous employer match. ● Profit sharing program. ● Generous PTO Package

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

As the Client Manger, you will oversee the complete sales process, beginning with the initial client engagement all the way to closing the deal. You will also ensure seamless contract management through the completion of the entire project. Your technical insights will provide successful, industry-specific solutions for the clients' needs. Additionally, supporting existing customer relationships and cultivating new ones are equally important components of this role. This position offers a base salary with a competitive commission structure and generous benefits package. Essential Duties & Responsibilities Managing client relationships. Maintain customer relationships through regular contact, follow up reporting, and ensuring 100% customer satisfaction. Actively participate in, and frequently lead, meetings to learn client needs, challenges, and concerns. Design strategies that will support the clients' initiatives. Make recommendations based on client feedback / interest level. Use experience and critical thinking to anticipate clients' needs. Maintain customer database for assigned accounts and any new accounts. Establishing client relationships. Utilize various strategies (phone, email, social media, & industry conferences) in order to identify and qualify new sales opportunities. Develop win strategies for all opportunities. Actively participate in initial meetings with potential clients. Project Management Obtain and develop quotation specifications and detailed project scope. Ensure the scope is clearly defined and understood so the best value quote/solution is provided. Responsible for ensuring project is on time and deadlines are being met. Initiate and support Estimating throughout the quotation process by functioning as the liaison between the company and the customer. Provide sales info on profitability, costs, and probability of winning quotes. Collaborate with Project Management team in development of budgetary and baseline schedules for projects to ensure customer expectations can be met. Maintain and monitor booking forecast, set priorities, and follow up on all rough order of magnitude, budgetary, and firm fixed price quotes for assigned accounts. Administer the contract review process including scope, terms and conditions, pricing, and the competitive environment for each opportunity. Support customer projects, including change orders, from PO to final acceptance on the customer's floor. Actively participate and lead concept reviews and provide technical support. Skills & Qualifications Associate or bachelor's degree in marketing, business, or engineering discipline. 3+ years sales experience and a proven sales record. Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Teams. Sandler Sales Training (preferred, but not required). Hands-on experience with CRM platforms. A customer-oriented mindset. Ability to work well with others. Strong project management skills. Excellent communication, presentation, and negotiation skills. Interpersonal skills. Ability to build relationships with clients. Creativity and innovation skills. An organized approach to work. Attention to details. Patience. Problem-solving aptitude. Strong work ethic.

Job DescriptionClient Services Manager Job Definition In this role, you will oversee every aspect of the client experience, from being a part of the initial project team that creates and implements a new account, the day-to-day communication and interaction critical to the monitoring and oversight of a client's services, as well as the accurate and timely processing of monthly invoices. We enable our clients to profitably exceed customer expectations by taking on the complexity of their business and transforming it into a seamlessly orchestrated customer experience. To bring order to service orders, billing, payments, or customer care, your customers become ours. This role will include supporting customers directly as well as engaging technical resources to assist with technical/complex issues. The role requires a positive attitude, superlative communication skills, excellent command of the English language and the ability to work efficiently in a fast paced and potentially stressful environment. Additional Responsibilities Include Our Client Services Manager will be responsible for partnering with clients ensuring business objectives are met with the goal of increasing revenue & profit. Client management Manage overall client relationship; Build strong rapport with client and client's team Introduce initiatives and solutions that grow the client's revenue and profit Provide governance for contract adherence Set expectations and deliver results accordingly Instill strong business ethics and sense of urgency in a matrixed business environment Work collaboratively across all departments Oversee implementation of projects through closure and ensure client receives appropriate communication Proven ability to address customer support issues in a way that exceeds customer expectations, driving increased customer satisfaction Strategic Responsibilities Work closely with clients and peers to understand and anticipate their needs Think through and solve complex problems; proactively provide mitigation for future problems Understand and interpret market research, analysis, white papers and data to provide insights to clients to effect positive business changes Stay informed of current industry best practices; working with clients and internal cross-functional teams to apply best practices where appropriate Tactical Responsibilities Interpret and understand KPI's, contracts, and SLA's Demonstrate innovative thinking and strong problem-solving skills Serve as client advocate within the company as well as company advocate to client Must be able to fully set up customer information in OPACS/ERP Requirements Minimum of 2 years' experience using a case management system (Salesforce is preferred) Previous experience delivering customer service across a diverse portfolio of software products in a SaaS environment Strong demonstrated oversight for handling complex client issues 3PL is highly preferred working with premium brands Background with Continuous Improvement and Project Management is recommended Demonstrated computer proficiency and working knowledge of Word, Excel, PowerPoint, and Outlook This position is onsite(Detroit) Powered by JazzHR hJ7Sdc1zhL

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! Responsibilities & Qualifications Job Overview As a Strategic Account Manager based in the Greater Detroit area, you will dedicate approximately 80% of your time to driving new business growth across hospitals, outpatient centers, and healthcare systems, while spending the remaining 20% providing strategic support to existing key accounts. The territory will extend to East Michigan, Ft. Wayne, and Cleveland. The ideal candidate brings a proven background in solution-based B2B sales, thrives in a field-oriented, relationship-driven environment, and is passionate about helping healthcare providers enhance the patient experience through clean, safe, and dependable textile and facility service solutions. Why Join ImageFIRST? We're not just offering a job-we're offering a purpose. Join a company where your work supports the people who care for others. As the largest national provider of healthcare laundry and linen rental services, we're growing fast and looking for talented sales professionals to help expand our impact. ImageFIRST offers stability and long-term opportunities within the healthcare industry, one of the most resilient and consistently growing sectors. Learn more about us at *********************************** Responsibilities · Proactively identify and develop new business opportunities within hospitals, health systems, ambulatory surgery centers, and large outpatient facilities. · Strategically prospect and engage key decision-makers in departments such as infection control, environmental services, nursing, purchasing, and administration. · Deliver consultative, needs-based presentations that demonstrate how ImageFIRST enhances compliance, patient satisfaction, and operational efficiency. · Navigate complex, multi-stakeholder sales cycles to successfully close new business in alignment with monthly and quarterly objectives. · Maintain accurate and up-to-date records of sales activity, pipeline progress, and account information within CRM. · Serve as the primary point of escalation and support for major existing accounts in partnership with local service teams. · Conduct regular site visits and quarterly business reviews to evaluate service satisfaction, strengthen relationships, and identify opportunities for account growth. · Collaborate closely with Service and Operations teams to ensure exceptional customer experience and flawless service execution. · Monitor account performance and retention risks, taking proactive measures to resolve issues and maintain long-term partnerships. Qualifications · Bachelor's degree preferred; equivalent professional experience will be considered. · Minimum of 5 years of B2B sales experience, ideally within healthcare, facility services, or other service-based industries. · Demonstrated success in new business development, including prospecting, presenting, and closing deals with C-suite and operational leaders. · Strong understanding of healthcare sales cycles and the ability to navigate complex decision-making environments using a value-based selling approach. · Exceptional interpersonal, communication, and negotiation skills. · Comfortable working in the field and traveling within the assigned territory (up to 50%). Preferred Experience · Experience selling outsourced services (e.g., laundry, janitorial, dietary, or environmental services) to healthcare providers. · Familiarity with infection prevention, Joint Commission standards, or other healthcare compliance regulations. · Proficiency with Salesforce or a similar CRM for tracking sales activity and pipeline management. · Proven track record of 5+ years in B2B sales, with industry experience strongly preferred. · Strong negotiation skills with the ability to influence decision-makers and close complex deals. Company Values & Benefits Required Competencies: Be Respectful: Value all we come in contact with Be Remarkable: Create a positive moment with every interaction Be Safe: Keep ourselves and those around us safe Be Honest: Be guided by truthfulness in all we do In addition to a competitive base salary and uncapped commission plan, we offer: · Medical, dental, and vision coverage. · Weekly pay. · Tuition reimbursement. · Referral program. · Paid parental leave. · 401(k) with company match. · Paid time off & holidays. · Pet, legal, and hospital indemnity insurance options. · A collaborative, value-driven culture with real opportunities for career growth. ImageFIRST is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nation origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion and the diversity of our associates.

Job Description Quality Ensure quality metrics are achieved and results communicated. Create and execute improvement plans as required for sustained achievement. Understands and communicates customer quality expectations to plant associates. Ensures IATF compliance. Facilitate the creation and/or implementation of new or changed quality procedures or guidelines. Ensures all customer complaints are recorded and internal/external corrective actions are completed timely and to the satisfaction of the customer through effective root cause analysis and problem solving. Sales and Customer Interaction Ensures customer satisfaction through quality and service performance as well as relationship development. Ensures relationships developed for key plant customers and end-users. Collaborates with HQ Sales Department for: Customer communication and relationship development Business development Customer forecasts Assists Operations Manager with business plan and growth requirements through development and execution of sales strategies. Leads CSR Team to establish strong customer relationships through communication and delivery of quality and service beyond the customer expectations. Understand customer requirements for quality and service performance metrics. Develops and executes improvements plans as necessary. Assists in problem solving of customer issues. Understand customer business for internal forecasting and business development. Communicates information to the appropriate associates to ensure alignment within our organization. Quote/Price services in accordance with Account Manager/Operations Manager. Reference Sales Department Flow Diagram. Productivity Responsible for associate staffing, assignments, and scheduling of associates for the QCR department. Ensures the accuracy of ERP (Genesis) customer specificiations and associate instructions to provide a seamless interaction between planning and production. Reports plant capacity, current and forecasted, to Operations Manager. Works with team to determine solutions for capacity information which is not aligned with normal plant operation and/or customer forecasts. Ensures production schedule is effective and efficient. Collaboration with Process Manager required. Continuous Improvement Work together with local plant leadership to take responsibility of quality and improvement strategies in alignment with customer requirements and customer satisfaction. Identify opportunities for modifying, automating, and streamlining processes and make business case recommendations based on analysis. Continuously strives to increase customer satisfaction through improvements of key metrics which may include on-time delivery, carrier wait times, inventory management, and communication with key customers. Works with Process Manager to increase plant efficiency and improve communication. Develops and maintains policies and procedures for QCR Group focused on customer satisfaction and process efficiency; creates KPIs to maintain, track, and improve effectiveness of QCR Group. Take a lead role in change initiatives; never satisfied and always looking to improve. Develop metrics and reporting tools that can be used to measure effectiveness and efficiency of processes or systems Ensures that good communication occurs from the production office to production floor OTHER DUTIES: Key Relationships For Collaboration All Associates Sales Department Interplant Peer Group Shared Service Departments As Necessary Job Posted by ApplicantPro

**The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers, including U.S. Department of Defense agencies, prime contractors, and other strategic accounts. The SAM builds deep, long-term relationships and ensures customer needs are translated into executable internal commitments that drive satisfaction and growth.** **This role is critical to improving customer intimacy, eliminating fractured customer interactions, and creating a unified, customer-focused engagement model. The SAM anticipates customer needs, captures demand signals, influences requirements, and ensures the organization delivers on its commitments.** Role is remote with travel required to customer locations as needed. **Key Accountabilities** + Capture demand signals and forecasts to inform pipeline and resource planning. + Shape requirements and influence specifications during early engagement. + Lead customer Q&A, pricing discussions, and proposal clarifications in partnership with Proposal and Pricing teams. + Serve as primary escalation point of contact for assigned accounts. + Partner with Program Managers to balance customer commitments with delivery feasibility. + Act as the "voice of the customer" across the organization, advocating for needs while balancing business interests. + Track, report, and continuously improve account performance, including revenue, profitability, customer satisfaction, and contract execution. **Core Competencies & Skills** + Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic account planning and growth mindset. + Commercial and technical fluency to bridge customer and internal teams. + Risk awareness and anticipation of customer or delivery challenges. **Critical Behaviors** + Prioritizes customer intimacy while protecting company interests. + Anticipates and surfaces customer needs/issues before they escalate. + Partners cross-functionally with Program Management, Operations, Engineering, and Contracts. + Communicates clearly and transparently with both customers and internal stakeholders. + Operates with integrity and ensures compliance with FAR/DFARS, ITAR, and all applicable government contracting requirements. **Success Measures** + Forecast accuracy within ±10% of assigned customers. + ≥90% customer satisfaction score in account-specific surveys. + Zero "surprise escalations" not pre-flagged to leadership. + Growth in share of wallet or follow-on awards within 2 years. + On-time delivery (OTD) performance for assigned accounts. **Qualifications** **Must-Have** + Bachelor's degree in business, engineering, or related field. + 8+ years of proven experience in account management, business development, or related role within the defense or aerospace industry. + Demonstrated success managing relationships with U.S. Department of Defense agencies and/or prime contractors. + Strong understanding of the U.S. defense acquisition process, contracting vehicles, and regulatory requirements (FAR/DFARS, ITAR). + Exceptional interpersonal and communication skills, with the ability to build trust and influence across multiple levels. **Preferred** + Master's degree in business, engineering, or related field. + Experience with complex capture strategies, early requirement shaping, and multi-year account planning. + Familiarity with CRM systems and pipeline forecasting tools. + Track record of delivering account growth (expansions, follow-on awards, or increased share of wallet). **Compliance & Culture** + Ensure all customer engagements and transactions comply with applicable regulations, including ITAR, FAR/DFARS, and other U.S. government contracting requirements. + Maintain the highest standards of ethical conduct and integrity in all dealings with customers and partners. + Actively model and reinforce Ralliant/PacSci EMC cultural attributes: _We Win as One Team, We Unlock Growth, We Deliver with Discipline, and We Learn by Doing._ \#LI-RG1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About PacSci EMC** Pacific Scientific Energetic Materials Company (PacSci EMC), a Ralliant Corporation (NYSE: RAL) operating company, makes critical missions possible. From concept to demonstration to delivery, we provide leading-edge energetic materials, devices and subsystems for use in military and commercial applications. With engineering and manufacturing capability in Arizona and California, our associates work together to solve the toughest technical challenges with a dedication to Safety First, Quality Every TimeTM. We enable success for innumerable missions on a daily basis, impacting the lives of military personnel, law enforcement officers, commercial airline pilots, astronauts, and oil field operators. For nearly a century, PacSci EMC's experience and expertise has been relied upon in the times When Milliseconds MatterTM. For more information, go to ******************** EMC is an equal opportunity employer. We do not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, or veteran status. Nonetheless, pursuant to our subcontractor status on highly sensitive national security matters, Mechanical Assemblers and all other floor personnel who frequently shift cell assignments, as well as any personnel directly working with the following contract are subject to the following contractual provision: THAAD PRIME Flowdowns (H-Clauses) H-42 FOREIGN PERSONS, paragraph D., "All employees of all entities that make up the Contractor's team, whether subcontractors, consultants, or anyone who works with or on behalf of the Contractor will be citizens of the U.S." Accordingly, only U.S. citizens will be qualified to fill these roles. We are committed to providing a workplace free of any discrimination or harassment. We all have a role in building a community where everyone belongs. Where you can speak your mind, be yourself, and feel supported. It's how we achieve more together - for each other, for our customers, and for the world. ******************************************** We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package. **Pay Range** The salary range for this position (in local currency) is 126,700.00 - 235,300.00 **Is this role subject to ITAR?** The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.

Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client's employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client's business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual meeting planning by completing pertinent portions of the report and conducting research. Retain and develop accounts by: Preparing and writing proposals, and providing quote comparisons. Performing program benchmarking/demographic analysis, analysis of claims utilization data, financial underwriting review, and cost projection reporting. Providing additional resources for the client as needed. Market renewal and new lines of coverage including: Creating coverage specifications. Analyzing quotes received from carriers. Negotiating with carriers. Creating and presenting the coverage analysis. Review policy coverage and identify cross-selling and additional revenue opportunities. Develop a thorough understanding of client business, their policies, practices and industries. Understand and guide clients through the initial objective setting process. Analyze data to draw conclusions and recommend findings to client. Respond to client needs and questions, making sound recommendations on a day-to-day basis. Produce high quality work and remain informed on technical and professional standards by attending company-sponsored and industry educational activities, to include webinars/seminars and conferences. Ensure legislative, regulatory and technical developments are appropriately communicated to clients. Service clients in accordance with PAR E&O professional service standards by complying with all E&O Plus, legal and regulatory requirements. Achieve a minimum rating of 90% from E&O Plus audits on all accounts. Functional understanding of EPIC and update accordingly. Ensures adequate time for peer review of all client work including calculations, reports and presentations for accuracy prior to client delivery. People Management and Relationship Skills Even though this position does not manage people, the Client Manager must be able to perform the following: Delegate appropriately and provide development opportunities for co-workers. Display professional, social and teamwork skills Work well within a team and possess a positive attitude Manage and meet expectations of co-workers and clients. Possess good oral and written communication skills both internally and externally. Productivity Participate in internal and external networking activities. Manage projects to meet deliverable deadlines and meet expectations. Remain up-to-date and current on all tasks. Possess awareness of firm's service capabilities to generate ideas and solutions for clients and cross selling opportunities. Minimum Education/Abilities/Skills Bachelor's Degree in Business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate's or bachelor's degree is necessary. 3 - 5 years' employee benefits experience handling medium accounts at a high level of responsibility. Exhibits executive presence, and has strong rapport-building/interpersonal skills for positive interaction with customers and co-workers. Exercises sound judgment and exhibits a strong critical thought process to make good decisions, despite time constraints. Able to work collaboratively with internal and external stakeholders, be a team player and exhibit a positive attitude. Possesses strong oral and written communication skills; communicates effectively with clients and insurance companies. Possesses excellent organizational skills and strong financial analysis acumen. Excellent working knowledge of EPIC agency management system and of underwriting requirements of carriers as well as policy provisions and policy changes. Exhibits solid time management skills; able to work under pressure and meet deadlines and deliverables, and is highly responsive to internal and external stakeholders' needs and requests. Demonstrates agility and is able to multi-task, as well as pivot to changing priorities, as circumstances warrant. Contribute to team efficiency by sharing knowledge and best practices. Proficient with Microsoft Office Products, including Excel and PowerPoint, are required. This position requires a high energy level and the ability to handle stress-related situations on a daily basis. Other Qualifications Certificates, Licenses, Registrations Required to Perform the Essential Job Functions Possess appropriate, jurisdictional licenses - Life and Health Who is Oswald? Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients. We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity. Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations. Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years. What you'll get... At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals. At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice. At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it. At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks. In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives. Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings. Paid time off annually and a sabbatical at every 10-year service anniversary. Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution) Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations Access to specialized leadership development programming designed to take your career to the next level. And so much more! To learn more about Oswald, our culture and everything we have to offer, visit us on LinkedIn. Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.

SCCMHA JOB VACANCY ANNOUNCEMENT CLASSIFICATION: Client Services Manager Pay Range: $60,313.78 - 74,231.60 annually $3,000 Recruitment Bonus for Clinical Bachelor level new hires!! ($1,000 paid at start, $1,000 paid after 3 months, and $1,000 paid after successful probation period.) POSITION SUMMARY: Under general supervision of Mental Health Supervisor (Community Support Services) and/or (State Facility and Forensic Intensive Case Management), provides case management for consumers receiving Saginaw County Community Mental Health Authority (SCCMHA) services. Develops individual program plan containing goals, objectives and methodologies to assist consumer to remain in the least restrictive community setting and meet treatment guidelines. Ensures plan is implemented correctly and monitors plan monthly. Coordinates necessary services, assesses progress, and provides written documentation to support billing. This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process. ESSENTIAL DUTIES AND RESPONSIBLITIES: 1. Prepares an assessment of the consumer's case management needs upon admission and annually thereafter. 2. Works with the consumer to plan, schedule, develop and implement a person centered plan upon admission and at least annually, thereafter. 3. Assures that all consumers are offered the opportunity to have an independent facilitator facilitate their meeting and that all consumers are made aware of self-determination and offered the opportunity to participate in self-determination. 4. Develops individual service and support plan containing outcomes, support arrangements, health and safety needs and methodologies to support consumer in achieving their desired life outcomes. 5. In-service residential providers and their staff on the implementation of the treatment plan. 6. Monitors level and quality of supports and services provided to consumers in all settings, including customer satisfaction with services. Reviews progress notes, writes progress statements and gives feedback to consumer and caregivers concerning progress. 7. Organizes, facilitates, when requested by the consumer, and participates in planning meetings to develop service and support plans. Prepares meeting notes. Takes reports written by other professionals and prepares the services and support plan. Insures a person centered planning process is being utilized. 8. Links and coordinates supports and services for consumers to insure quality of life including finding and maintaining residential placements, clinical services, public services and addressing family needs. Facilitates consumer development of community networks of support. Provides crisis intervention/supportive counseling as needed. 9. Assists consumers in securing inter-agency resources, including individual therapy, skill building services, supported employment, substance abuse intervention, etc. Participates in processes for authorization of internal and external services and supports. Actively pursues outside resources for services and supports, including use of third party coverage and public benefits. Provides information and referral for community resources. 10. Coordinates communication of consumer status with physician's offices, the crisis unit, nurses, therapists, psychiatrists, or other professionals. Keeps residential providers, family members, and other professionals informed of changes. 11. Participates in staff meetings to receive current information, guidance and direction from supervisor. 12. Facilitates conflict resolution of service and support related problems. 13. Prepares and maintains extensive documentation such as assessments, periodic reports, case files progress notes, documentation, financial updates, invoices, etc. 14. Work cooperatively with peer support specialists or other agency staff to meet the need of consumers. 15. Secures authorization for services agreed upon through the person centered planning process. 16. Meets expectations for billable units/hours of services as established by the organization. 17. Adheres to the mission, vision, core values and operating principles of SCCMHA at all times. INCIDENTAL DUTIES AND RESPONSIBILITES: 1. Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc. 2. Attends meetings, seminars, workshops, and community events related to the public mental health mission. 3. May occasionally transport consumers to and from agencies and community resources in personal automobile. 4. Reacts productively to change and handles other essential tasks as assigned. (The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.) REPORTING RELATIONSHIPS: Reports to: Mental Health Supervisor (Community Support Services) Supervises: None WORKING CONDITIONS/ENVIRONMENT: Works in setting with individuals who may have a developmentally disability and/or a mentally illness. Frequently drives automobile in all kind of weather conditions. May counsel individuals who maybe become potentially violent. QUALIFICATIONS: Education: Bachelor's degree in a mental health related field from an accredited school. Experience: A minimum of one (1) year post-degree experience in the human service field is preferred. However, pre-degree mental health experience or post-degree human service experience less than two years will be considered if the applicant exhibits the knowledge, skills and abilities listed below. Licenses and Credentials: Valid Michigan Driver's license with a good driving record. A minimum of a Bachelor's degree in human service field and/or limited licensed bachelor of Social Work (LLBSW), licensed bachelor of Social Work (LBSW). Knowledge, Skills, and Abilities : 1. Knowledge of mental health resources, and/or mental illness, counseling, psychology. 2. Ability to facilitate small groups and work effectively in a team environment. 3. Ability to plan, organize and complete work in a timely fashion. 4. Ability to handle individuals who may be distributive or potentially violent. 5. Clinical awareness and sensitivity, including a belief that individuals with developmental disabilities can be meaningful participants in our community. 6. Experience with program development; behavioral interventions and ability to assess behaviors and their causes; develop strategies to change problem behaviors and familiarity with Applied Behavior Analysis techniques and interventions. 7. Ability to maintain favorable public relations and provide community leadership. General skills with resource allocation, including inter-agency, intra-agency, and insurance coordination. 8. Ability to coordinate other disciplines to maximize positive consumer-chosen outcomes. 9. Effective oral and written communication skills, minimum at a college level. 10. Effective problem solving and mediation abilities. 11. Ability to exercise independent and mature judgment. 12. Ability to accept and implement constructive supervision. 13. Possesses functional knowledge of Microsoft Office, Word and Excel. 14. Ability to maintain appropriate professional boundaries. Physical/Mental Requirements: 1. Hearing acuity to converse in person and on telephone. 2. Visual acuity to observe consumers behavior, read and proofread documents and use EHR and other electronic devices. 3. Ability to walk, stand or sit for extended periods of time. 4. Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.) 5. Ability to lift and carry files and supplies at least 20 pounds. 6. Strong interpersonal skills to interact with leadership, employees, consumers and the general public. 7. Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action. 8. Ability to plan short and long range and to manage and schedule time. 9. Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers. (Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)

At a glance Customer Manager Additional Locations: United States of America Virtual Office-United States (USA) + More - Less Schedule:Full time Position Type:Regular Workplace Type:Remote or Onsite Apply Now (****************************************************************************************************** Return to Job Finder At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place. Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************ DowPolyurethanes (PU) has an exciting opportunity for aSales / Customer Manageron the PU Components Team located in Midland, MI. Will also consider Virtual office-USA. The customer manager will be responsible to manage and grow sales volume and value of Propylene Glycol, Polyols, and MDI at medium to large accounts spanning a wide variety of downstream applications. The ideal candidate should be energetic, collaborative, growth-focused and have a high bias for action. The Sr. Sales Manager engages with customers to understand their needs and drive innovation to generate customer value and an unparalleled CX. The candidate must have the ability to establish trust, credibility and strong relationships with multiple stakeholders at accounts and internally at Dow. Responsibilities / Duties + Meets and exceeds volume and variable margin targets in alignment with regional product & marketing strategies. + Works closely with Vale Center Product Management to align market participation with asset strategy and capabilities. + Leads and coordinates customer relationships at multiple levels (Purchasing, Technical, Marketing, C-Suite). Cultivates cross-functional Dow engagement at the Customer to strengthen commercial relationships, grow business and deliver unparalleled CX. + Identifies, cultivates, and closes new business opportunities aligned with value center strategies. + Builds and cultivates relationships with internal and external stakeholders and demonstrates influential leadership. Builds upon customer intimacy and becomes trusted consultant and advisor for customers. Advocates internally for customer needs. + Creates and shares account plans in CRM with key stakeholders to drive volume and variable margin growth across the business. + Facilitates Voice of Customer (VOC) activities at accounts, in conjunction with Marketing and Technical to understand customer and value chain needs in order to identify areas for growth, innovation, and collaboration. + Collects and utilizes market intelligence and customer feedback to shape sales/marketing plan and provide accurate business forecasts in OMP. + Leads annual contract negotiations and implements price changes. + Uses CRM, DSR, Smart Pricing, and other sales tools at "expert" level. Utilizes CRM to document account plans, customer contacts, reports of call, lead & opportunity management, and all key selling activities. Required Qualifications + A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant. + 6+ years experience in technical/sales/commercial related positions + A valid U.S. driver's license is required + A minimum requirement for this U.S. based position is the ability to work legally in the United States on a permanent basis (U.S. citizen, U.S. permanent resident or qualifying Asylee / Refugee). Preferred Qualifications + Experience in polyurethanes in commercial/technical roles Your Skills + Business Development:Business development entails tasks and processes to develop and implement growth opportunities within and between organizations. It is a subset of the fields of business, commerce and organizational theory. Business development is the creation of long-term value for an organization from customers, markets, and relationships. + Commercial Acumen:Customer acumen is a combination of the skills, knowledge, mindset and ability to excel in the marketing and sales space. It involves understanding market dynamics, anticipating customer needs, and effectively communicating value to close deals. + Customer Sales:Customer Sales is a method that focuses on the customer's needs and experiences rather than hard-selling a product. The customer's needs get identified and are then matched to the benefits related to the product or service. The goal is to build a long-term relationship rather than a short-term, transactional one. + Influencing Skills:Influencing skills refer to the ability to bring people round to a certain way of thinking about a certain topic, without force or coercion whilst acknowledging their opinions. + Customer Relationship building:Customer relations refers to the methods a company uses to engage with its customers and improve the customer experience. This includes providing answers to short-term roadblocks as well as proactively creating long-term solutions that are geared towards customer success. + Innovation:Innovation is the practical implementation of ideas that result in the introduction of new goods or services or improvement in offering goods or services. + Communication: Professional communication, encompasses written, oral, visual and digital communication within a workplace context. + Financial Acumen:Financial Acumen is a critical skill that refers to the ability to comprehend and apply financial knowledge and insights to make informed decisions. It's the understanding of the financial effects and relationships of various aspects of your business Additional Notes + Availability to travel up to 50% + This position does not offer relocation assistance + Midland, MI. Will also consider Virtual office-USA. Benefits - What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: + Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. + Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. + Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. + Employee stock purchase programs (availability varies depending on location). + Student Debt Retirement Savings Match Program (U.S. only). + Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match. + Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. + Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. + Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. + Competitive yearly vacation allowance. + Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). + Paid time off to care for family members who are sick or injured. + Paid time off to support volunteering and Employee Resource Group's (ERG) participation. + Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. + On-site fitness facilities to help stay healthy and active (availability varies depending on location). + Employee discounts for online shopping, cinema tickets, gym memberships and more. + Additionally, some of our locations might offer: + Transportation allowance (availability varies depending on location) + Meal subsidiaries/vouchers (availability varies depending on location) + Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************ As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on************ Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR ************** and select option 8.

Manager, Strategic Impact Reports To: Vice President of Strategic Impact Schedule: Monday - Friday Salary: $67,411-$74,152 Class: Exempt Position Summary: The goal of ECIC's Strategic Impact work is to support whole child system approaches at the state and community levels - including supporting family and parent leadership at the national level - through policy change and capacity building. The Manager, Strategic Impact, works closely with the Vice President, Strategic Impact, to advance initiatives and programs designed to improve the early childhood system, embed family and parent leadership, and promote equity in early childhood. The Manager will provide project management to successfully execute complex projects on-time and on-budget across the External Affairs (Policy and Communications) and Leadership & Capacity Sharing teams. This includes supporting project planning from concept to completion; organizing internal and external resources to ensure the effective and efficient implementation of projects; direct the successful completion of projects; and assess project performance, impact, and learning. The Manager will also be responsible for developing program-specific materials to support fund development, partnership cultivation, marketing, and amplification of the Strategic Impact portfolio. Requirements Supervise Administrative Coordinator(s) on the Strategic Impact team, including conducting performance evaluations, providing ongoing feedback, and providing administrative approval of time off requests, mileage reports, and expense reimbursements. Facilitate the design of project scopes and objectives, involving all relevant internal and external partners. Develop and oversee the implementation of detailed project plans, timelines, processes, and accountabilities for all steps, activities, and tasks of project(s) in collaboration with identified project team members and relevant internal and external partners. Develop compelling fund development and marketing materials to support new partner cultivation and external positioning for the Strategic Impact portfolio. Manage special projects related to family leadership including family payment processes and data systems that match families with leadership opportunities. Meet routinely with the Vice President to provide updates, discuss issues and challenges, and provide recommendations using a continuous quality improvement approach. Establish and maintain collaborative, accountable relationships with colleagues within External Affairs and Leadership & Capacity Sharing as well as third parties/contractors. Lead internal and external resources including contractors and third parties to meet execution goals of multiple projects with accuracy and efficiency. Hold self and others accountable to ensure projects progress within prescribed budget and on schedule. Outline tasks involved with each project, delegating work and assignments to team members based on expertise, work experience, and time constraints. Conduct project-based cost analysis, estimating expected costs for projects; and prepare and implement projects that are on time and on budget. Conduct risk assessments; report identified risks to management and provide recommendations for mitigation of risk. Ensure compliance with federal, state, local, industry, contractual, and organization regulations, standards, specifications, and best practices. Solve issues that arise during project implementation in collaboration with identified project team members and relevant internal and external partners. Proactively anticipate the needs of projects from concept to full implementation, taking initiative to identify relevant research and best practices to address needs, and making suggestions to improve implementation. Track, measure, and analyze project progress and performance, supporting continuous improvement of project implementation, using appropriate project management tools and techniques. Manage emergent changes to project scopes, schedules, and costs, involving all relevant internal and external partners. Create and maintain comprehensive project documentation as required by ECIC and funders. Develop high-quality reports, analyses, and presentations. Manage prospects and facilitate planning and outreach activities to grow and expand client base. Assist in sales and marketing efforts. Promote ECIC's service offerings and help partners/clients meet their strategic and tactical goals to measurably improve child outcomes. Requirements, Knowledge, Skills, and Abilities Bachelor's degree in related field or equivalent experience. Five (5) years of work experience, including at least three (3) years leading large scale programs or projects; one (1) year of supervisory experience preferred. PMP, PgMP, CAPM and/or comparable project management certifications preferred. Ability to communicate clearly, concisely, and professionally both verbally and in writing. Demonstrated commitment to racial equity as well as family and parent leadership. Ability to maintain accuracy and attention to detail while managing multiple tasks, projects, and timelines. Ability to partner with racially and ethnically diverse colleagues and community members. Highly skilled in Microsoft 365 applications - Excel, SharePoint, Teams, Outlook, Word, and PowerPoint. Highly skilled in using data management software and systems including CRMs. Proficient in distance learning technologies including conference calls, online meetings, and webinars. Excellent time management skills with a proven ability to meet deadlines. Experience using communication tools such as Constant Contact and Survey Monkey. Exceptional verbal and written communication. Excellent supervisory and leadership skills. High degree of customer service skills, internally and externally. Possession of a valid driver's license and vehicle or other ability of travel throughout Michigan, including overnight travel. Physical Requirements: Talking - Expressing or exchanging ideas by means of the spoken word to impart oral information to others accurately. (4-5 hours daily) Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. (4-5 hours daily) Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. (1-2 hours daily) Standing - In one position, particularly for sustained periods of time. (1-2 hours daily) Visual Acuity - Viewing objects with close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. (5-6 hours daily) Office Setting - Sedentary work in which exerting up to 10 pounds of force is occasional and a negligible amount of force is frequently or constantly used to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Work Location Remote work based in Michigan with occasional travel within the state or to other geographical areas for projects, ECIC meetings and to meet the needs of the organization. Salary Description $67,411-$74,152 Annually

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace , attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Retail Client Managers primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position will require a self-motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development. Responsibilities: * Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales * Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained * Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed * Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank * Captures market intelligence and delivers feedback to leadership team * Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences Skills: * Business Development * Client Management * Customer and Client Focus * Influence * Prospecting * Active Listening * Adaptability * Negotiation * Networking * Relationship Building * Client Solutions Advisory * Emotional Intelligence * Referral Identification Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Required qualifications : * 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience * Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships * The ability to be a strong individual contributor with a team player attitude. * Ability to drive long distances with possible overnight stays Desired qualifications: * The ability to work independently or in a team environment * Established dealer relationships within the market * Undergraduate degree Shift: 1st shift (United States of America) Hours Per Week: 40

Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.