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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Customer success manager job in White Hall, AR
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$40k-46k yearly est. 15d ago
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Customer Success Manager
Engine 4.8
Customer success manager job in Rogers, AR
Job Title: CustomerSuccessManager (SaaS)
Please apply ONLY if -
1) You have work experience in the CPG (Consumer Packaged Goods) industry.
2) If you are located in Northwest Arkansas.
Position Overview:
We are seeking an experienced and proactive CustomerSuccessManager to join our growing SaaS organization. This role bridges customersuccess, project communication, and account management-ensuring every customer receives exceptional value, clear communication, and a trusted partnership that drives business outcomes.
Responsibilities:
Customer Relationship Management:
Serve as the primary point of contact for assigned accounts, building trusted relationships and ensuring alignment between customer goals and our product capabilities.
Customer Communication:
Lead proactive communication with customers regarding project updates, deliverables, timelines, and any issues that may arise-ensuring customers always feel informed and supported.
Issue Management & Escalation:
Anticipate and address customer concerns early, coordinating across internal teams to resolve challenges swiftly and transparently.
Account Strategy & Growth:
Develop a deep understanding of each customer's business objectives, KPIs, and success criteria. Identify opportunities for product adoption, expansion, and value realization.
Task & Priority Management:
Translate customer needs into clear internal priorities, working with project and support teams to ensure timely and accurate execution.
Customer Health Monitoring:
Track account health metrics (usage, engagement, satisfaction) and take action to improve outcomes and retention.
Formal Business Reviews:
Lead structured business reviews-including Quarterly Business Reviews (QBRs) and executive sponsor updates-to communicate progress, demonstrate value, and align future priorities.
Renewals & Retention:
Support renewal processes by demonstrating ROI, reinforcing customer value, and ensuring long-term satisfaction.
Qualifications:
3-5 years of experience in account management, customersuccess, or relationship management, preferably in a SaaS or technology-driven environment.
3-5 years of experience in CPG in sales, category, insights, or related retail team customer-facing role is a MUST-HAVE requirement.
Strong communication, organizational, and problem-solving skills.
Proven ability to manage multiple priorities and stakeholders with professionalism and clarity.
A customer-first mindset with a passion for delivering exceptional experiences.
Ability to understand technical concepts and translate them into business value for customers.
Must be able to work on-site at our Rogers, AR office on a regular basis.
Preferred Skills
Experience working with cross-functional teams (Engineering, BI Development, Sales, Support, Implementation).
Background in managing enterprise or mid-market accounts.
Confidence leading customer meetings, QBRs, and executive-level discussions.
Strong analytical and reporting skills to track account performance and customer outcomes.
Experience in a similar role with a 3rd party brokerage/agency.
Success in This Role Looks Like
Customers feel informed, valued, and confident in their partnership.
Issues are identified early and managed proactively.
Internal teams are aligned around clear priorities and customer objectives.
Accounts show consistent growth in adoption, satisfaction, and renewal.
$58k-87k yearly est. 2d ago
Client Manager - US Large Market
American Express 4.8
Customer success manager job in Little Rock, AR
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio.
**Job Responsibilities:**
+ Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition.
+ Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
+ Maintaining detailed understanding of the customers' business, their organizational goals and objectives.
+ Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities.
+ Interface with various divisions of American Express to develop and implement customized and strategic account plans.
+ Achieve portfolio growth and retention targets.
+ Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
+ Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions.
+ Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth.
+ Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
+ Identify and develop relationships with decision-makers within client organizations to influence program management and growth.
**Qualifications:**
+ Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following:
+ Must possess a sense of urgency to drive results.
+ Experience with managing complex and challenging clients.
+ Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio.
+ Demonstrate a deep resilience to drive results and win.
+ Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process.
+ Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth.
+ Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies
+ Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
+ Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance.
+ Ability to effectively present products, technical solutions, and financials to clients in a strategic manner.
+ Must be able to work in a virtual environment
+ Ability to effectively influence and manage change and display solid leadership skills.
+ Sells with integrity, in alignment with compliance and internal partner business requirements.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023645
$89.3k-150.3k yearly 3d ago
Pharmacy Relationship Manager
America's Pharmacy Group, LLC 4.5
Customer success manager job in Benton, AR
Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans.
Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry!
We are now seeking Pharmacy Relationship Managers in your area!*
What does a Pharmacy Relationship Manager do?
Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions
Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications
Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers
*We are currently hiring for positions nationwide. Please only submit one application, even if you are interested in multiple territories. We will discuss the location you desire during the interview process.
Requirements
What you need to qualify:
Pharmaceutical/medical sales experience is preferred but not required
Sales skills with a proven track record
Exceptional interpersonal skills (building strong relationships)
Excellent verbal and written communication skills
Ability to work independently to oversee accounts and increase revenue
Benefits
Training and compensation:
We include comprehensive training and ongoing coaching
Great Commission! We pay commission on a per-claim basis, which means you make money every time someone uses our Pharmacy Savings Card!
Monthly Bonuses
$55k-90k yearly est. 1d ago
Regional Partnerships Manager - Northern California
Playworks 4.3
Customer success manager job in California, MO
A leading youth engagement organization is seeking a Regional Partnerships Manager to drive new school partnerships and strengthen existing ones across Northern California. The role involves strategic outreach, building relationships, and managing sales cycles within a hybrid work environment. Ideal candidates will have 2+ years of experience in sales or partnership development, strong organizational skills, and a commitment to social impact.
#J-18808-Ljbffr
$59k-78k yearly est. 5d ago
Account Manager, Illinois and Missouri
Doka USA
Customer success manager job in Saint Louis, MO
Doka USA is proud to be Certified™ by Great Place to Work ! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world's leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.
We Make It Work.
Job Description
As an Account Manager at Doka USA, you will play a pivotal role in driving revenue growth through strategic sales initiatives and relationship management. You will be responsible for developing and maintaining strong customer relationships, identifying new business opportunities, and promoting our formwork and shoring solutions to construction professionals. This Account Manager will report into our Midwest Branch Manager and will be responsible for managing and developing the Illinois and Missouri markets.
Responsibilities:
Build and maintain strong relationships with existing clients, understanding their needs and ensuring exceptional customer satisfaction.
Conduct regular check-ins, provide product updates, and address any concerns or issues promptly.
Identify and pursue new business opportunities within the formwork industry through strategic customer acquisition and strengthening current client relationships.
Develop and execute strategic sales plans to achieve revenue targets and expand market share.
Stay updated on industry trends, market conditions, and competitors' offerings.
Demonstrate in-depth knowledge of our formwork and shoring products to effectively educate and sell to clients.
Prepare and deliver compelling sales presentations to prospective clients.
Create customized proposals and quotes based on client requirements.
Work closely with the sales team, engineering, operations, and customer support to ensure a seamless customer experience.
Collaborate with cross-functional teams to address client needs and resolve issues.
Qualifications
Bachelor's degree in Construction Management, Business, Marketing, or a related field.
Concrete construction experience required
Proven experience in sales, preferably within the construction or formwork industry.
Strong communication, negotiation, and interpersonal skills.
Results-oriented with a track record of meeting or exceeding sales targets.
Ability to travel as needed.
Additional Information
In accordance with applicable state and local pay transparency laws, Doka USA Ltd. is committed to providing a clear and equitable compensation structure for all roles. The salary range for this position is $65,000 - $75,000 annually, which is based on a variety of factors, including but not limited to, the candidate's experience, qualifications, skills, and geographic location. This range represents the base pay for the position and does not include potential bonuses, commissions, benefits, or other forms of compensation. Final compensation will be determined at the time of offer and in accordance with internal equity and market data.
This role offers a performance-based commission structure, allowing employees to earn based on their individual sales achievements. As commission earnings will vary depending on market conditions and personal performance, comission is not guaranteed and solely depends on the employee's ability to generate sales, secure contracts, and meet performance targets. Commission payouts are governed by company policies and applicable commission agreements.
Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.
If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at *************** for additional information on Doka USA, Ltd.
Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.
Please submit your resume and apply now.
External candidates must be authorized to work for any employer in the USA.
$65k-75k yearly 2d ago
Account Manager (sales)
Manor Roofing & Restoration Services
Customer success manager job in Columbia, MO
Account Manager - Residential & Commercial Exteriors
Manor Roofing & Restoration is a well-established, community-focused exterior construction company with nearly 20 years of experience. We specialize in roofing, siding, gutters, windows/doors, and decking-and we take pride in delivering an exceptional customer experience from first meeting to final invoice.
We are looking for a seasoned, accountable sales professional who understands that strong relationships, accurate estimating, and timely collections are all part of winning.
What You'll Do
Meet daily with qualified residential & commercial leads
Generate self-sourced business through personal networks
Inspect properties and create accurate, profitable estimates
Guide customers through insurance claims and adjuster meetings
Read and interpret insurance scopes of loss
Manage projects from contract to completion with clear communication
Prepare clean documentation, contracts, and work orders
Collect customer payments in accordance with company expectations
Collaborate closely with sales, production, and leadership teams
What We're Looking For
Proven sales experience (construction or exteriors preferred)
Strong communication, organization, and follow-through
Basic construction knowledge and comfort working on roofs
Ability to manage multiple projects without dropping the ball
Team-first mindset with high accountability
Valid driver's license and reliable transportation
Why Manor
Established, respected company with long-term stability
Leadership that is present, supportive, and clear on expectations
Strong systems, production support, and team culture
Opportunity for long-term growth-not just a job
Compensation & Benefits
Base Pay & Commission-based compensation first 6 months (full commission after 6-month onboarding period)
Medical, dental, vision, and life insurance
401(k) with company match
👉 If you take pride in doing things the right way-and want to be part of a team that expects excellence-apply now.
$40k-69k yearly est. 2d ago
Account Manager - Outside Sales
Artisent Floors 4.0
Customer success manager job in Saint Louis, MO
Who we are:
Artisent Floors is a fast growing, full-service flooring company, and we're looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide next day flooring service to the multifamily industry, serving apartment communities in 17 cities from our corporate headquarters in Memphis, TN.
Why join us:
The mission of Artisent Floors is to revolutionize the multifamily flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day:
● Diligence- We make our customers' job easy by doing the little things that make a big difference.
● Integrity- We operate in good faith and absolute honesty. Never promise what you can't deliver; and do what is right in every situation.
● Creativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our community.
● Expertise- We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right way.
● Artisent Family- We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed together.
What role will you play
Artisent Floors is adding an Account Manager to our team in St.Louis. As an Account Manager, you will have four core responsibilities:
● Make in-person cold calls to businesses and multifamily apartment communities
● Measure apartment units and homes to create proposals for customers
● Drive branch revenue through individual performance
● Ensure high levels of customer service to all current and future prospects
Who you are:
We are seeking a highly motivated and experienced individual to join our team as an Account Manager. In this role, you will become a subject matter expert on all our products, software, and systems.
You will become an expert at the “Artisent Sales Method” - the same methodology we've used to rapidly expand from just one store to 17 locations. To achieve this, you will spend one week in
our home office in Memphis training and another week in your respective market with a trainer, focusing on the sales process.
Preferred candidates will have:
● 2-5 years of outside sales or multi-family experience
● Bilingual is a plus but not required
● Exceptional ability to connect with prospects and customers
● Driven by competition and working within a team environment
● Strives to be better today than yesterday
● Aptitude to learn and absorb new technologies and skills
Benefits:
● Base salary + monthly team commission
● Health insurance- 100% of employee premium paid by Artisent Floors
● Dental, Vision, Supplemental insurance: Available as employee paid benefit
● Paid time off (PTO):
● 100% Company-paid benefits: Life Insurance and AD&D coverage
● 401(k)/Roth matching
● Holidays: Company- paid holidays
● Vehicle allowance
● Cell phone
● Credit Card for gas and expenses
● Toll allowance (if applicable)
$47k-63k yearly est. 3d ago
Customer Accounts Manager
Natural State Leasing
Customer success manager job in Jonesboro, AR
Basic Function
Manages the customer accounts department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentage.
Reporting
Reports directly to General Manager.
Primary Responsibilities
The acquisition and maintenance of customers
Monitor and recommend payment frequency changes to the General Manager
Immediate contact of all customers who have not renewed their lease agreement(s)
Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
Document all customer promises and update customer information in the store computer
Monitor the accuracy of customer classifications according to the customer payment history and habits
Maintain updated accurate customer information
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly truck maintenance sheet and route sheets daily
Supervise, develop, and schedule the activities of Accounts Advisers
Recommend the use of extensions and rebuild to the General Manager for endorsement
Confirm customer identification, collect money, and obtain customers' signature on lease agreements. CAM is second up on this process.
First up to help set and achieve renewal goals
Update goal board daily
Facilitate non-renewal returns authorized by GM
Review and close lease agreements with customers as 2nd up
Other tasks assigned by management.
CAM First Ups
Daily-Dumpster Area, Offices: CAM, Parking Lot Entrance, Showroom: Waste Paper Baskets
When Needed-Snow Removal: Sidewalk
Requirements
Position Requires
Position routinely requires lifting, loading, and “dollying” merchandise 50-300 pounds.
The skills to effectively perform all functions of the store
Good communication and interpersonal skills Professional appearance
Strong telephone etiquette and skills
Good organization skills
Professional Appearance
Good Driving Skills
Licensure and Background Requirements
Satisfactory MVR (driving record), DOT physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid driver's license, and compliance with the Company's Driver Qualification Policy.
$27k-43k yearly est. 60d+ ago
Customer Support Manager
Finastra 4.3
Customer success manager job in Manila, AR
Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
About Finastra:
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives and is committed to doing well by doing good.
About the Role:
Customer Support Manager is responsible for executing against the client experience road map and for the ongoing management and retention of our client portfolios. This role builds strategic relationships with key client personnel and develops a thorough knowledge of the industry, our clients, and their key initiatives to identify and deliver on growth opportunities, potential cost savings and client service enhancements.
Strategically focused and responsible for client satisfaction, the Customer Support Manager is the advocate for the client both internally and externally, identifying and prioritizing key client service issues and acting when required as primary point of contact for client escalations. This role is accountable for working with business partners in a matrix environment to exceed our clients' expectations in managing issues through to successful resolution.
Expected Qualifications:
* Proven experience in executive leadership roles, preferably within the financial services industry.
* Strong understanding of payment systems, including Fedwires, SWIFT, NACHA, and TCH Payments.
* Bachelor's degree graduate
* Excellent communication and customer executive presence.
* Experience leading Support transformations.
* Ability to drive strategic initiatives and manage cross-functional teams.
* Strong analytical and problem-solving skills.
* Experience in managing budgets and resources effectively.
* Ability to build and maintain strong relationships with key stakeholders
* Ability to work independently as well as part of a customer facing team
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
* Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
* Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
* Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
* ESG: Benefit from paid time off for volunteering and donation matching.
* DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
* Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
* Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
* Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
$58k-80k yearly est. Auto-Apply 50d ago
Area Sales Manager
Datamax Inc. 3.9
Customer success manager job in Jonesboro, AR
Job Description
Pay: $55,000.500 - $65,000.00 Base Salary + per year (with commission)
Job Title: Selling Sales Manager - Jonesboro Marketplace
About the Role: We are seeking an experienced Selling Sales Manager to lead our sales efforts in the Northeast Arkansas region, including Jonesboro. This unique role combines direct B2B sales responsibilities with team leadership, making it ideal for a motivated professional who thrives on both individual achievement and coaching others.
As a Selling Sales Manager, you will:
· Sell office equipment and office technology solutions (copiers/printers, document management, network management, VOIP, unified communications, and more) within a defined territory.
· Manage and mentor two additional sales representatives to achieve team and individual sales goals.
· Develop and maintain strong customer relationships, understand business needs, and deliver tailored solutions.
Your success will be measured by your ability to drive revenue growth, develop your team, and ensure customer satisfaction.
---
Minimum Qualifications:
· 2+ years of outside B2B sales experience
· Proven track record of meeting or exceeding sales targets
· Strong leadership and coaching skills
· Excellent communication, negotiation, and interpersonal skills
· Ability to work independently and manage a sales territory
Preferred Qualifications:
· Experience managing a sales team
· Familiarity with the Northeast Arkansas business landscape
· Experience using CRM software
---
Responsibilities:
· Sell office technology solutions to businesses in the Jonesboro marketplace
· Manage and mentor two sales representatives in Northeast Arkansas
· Identify and develop new business opportunities
· Maintain and grow existing accounts through exceptional service
· Collaborate with internal teams to ensure customer satisfaction
---
Job Type: Full-time
Benefits:
· 401(k) with matching
· Health, dental, vision insurance
· Paid time off
· Professional development assistance
· Tuition reimbursement
· Life insurance
· Flexible spending account
· Employee assistance program
· Referral program
· Retirement plan
Compensation Package:
· Base salary plus commission
· Performance-based incentives
Schedule:
· Day shift
· Monday to Friday
Work Location: Jonesboro, AR and surrounding Northeast Arkansas territory
$55k-65k yearly 7d ago
Client Delivery Executive
NTT Data 4.7
Customer success manager job in Bay, AR
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Executive to join our team in Bay Area, CA, California (US-CA), United States (US).
Position Overview:
As a Client Delivery Executive II at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, deep HiTech industry experience, a change agent mentality, and a proven track record in delivering complex digital IT solutions.
The position is for client site Bay Area, CA.
Responsibilities:
Operations:
* Accountable for end-to-end delivery of NTT DATA services for a specific client.
* Ensure adherence to contractual commitments.
* Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.
* Develop and maintain Crisis Management/Disaster Plans.
* Implement project mitigation plans for yellow or red deliverables.
* Conduct Customer Governance meetings.
* Manage Outage/Escalation/Missed SLA incidents.
* Implement and execute automation and efficiency programs.
* Drive client improvement plans to enhance satisfaction.
* Utilize automation for repetitive tasks to boost performance and service quality.
* Possess a deep understanding of the delivery life cycle.
Financials:
* Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts.
* Manage costs in alignment with annual operating plans and point of sale.
* Develop action plans to close forecast gaps.
* Manage account ramp-up/ramp-down resources efficiently.
Sales & Relationship:
* Collaborate with Client Executive to develop customer relationships, grow and expand the services footprint from NTT for the client, and manage risks.
* Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders.
* Act as a strategic delivery advisor to the executive leadership team.
* Manage Sales Enablement, ensuring integration with delivery teams.
* Leverage broader NTT DATA capabilities and resources strategically.
* Interface with customer architecture teams and senior leadership on emerging technologies.
Governance:
* Serve as the main contact for client operations leadership.
* Maintain effective communication with all stakeholders and cross-functional teams.
* Stay informed about global industry trends and their impact on IT services.
Organization:
* Apply best practices in organizational change management.
* Solve large, enterprise problems through matrixed organizations.
* Guide delivery leaders to align service offerings properly.
* Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process.
* Coach and mentor a large team of delivery leaders responsible for daily client operations.
Qualifications:
* Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity.
* 5+ years of experience working in the HiTech Industry with HiTech customers.
* 8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services.
* 8+ years of experience managing a highly leveraged service environment.
* Digital Transformation experience leveraging AI to refine knowledge insights.
* Strong knowledge of and experience with ITIL Service Framework v4.
* Experience in IT support and production escalations, including incident response and change lifecycles.
* Excellent verbal and written communication skills.
* Ability to work across multiple time zones.
* Extensive experience with ServiceNow
#INDICS
#LI-MIWS
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X.
About This Role
Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.
SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.
Job Responsibilities and Duties include, but are not limited to, the following:
* Proficient in both virtual and live customer engagements
* Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
* Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
* Develop strong customer relationships by better understanding the customer's needs
* Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
* Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients
* Communicate territory activity in an accurate and timely manner as directed by management
* Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
* Successfully complete all training classes in a timely manner
* Complete administrative duties in an accurate and timely fashion
* Manage efforts within assigned promotional budget
* Effectively collaborate across all corporate functions
* Attend medical congresses and society meetings as needed
* Ensure timely access for patients through patient services and savings programs
* Overnight travel as indicated by the needs of the business
* Additional responsibilities as assigned
Qualifications / Requirements
* Bachelor's degree from an accredited college or university
* Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
* 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
* Psychiatry/CNS experience strongly preferred
* Demonstrated experience delivering outstanding results
* Launch experience strongly preferred
* Must live in the territory's geography
* Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
* Proven ability to successfullymanage multiple tasks concurrently under aggressive timelines in a dynamic environment
* Comfortability with uncertainty and high expectations
* Patient support services experience a plus
* Strong digital marketing aptitude
* Strong interpersonal, presentation, and communication skills
* Frequent driving, including extended periods of time behind the wheel
* Prolonged sitting and standing as part of daily job functions
* Ability to lift and carry up to 30lbs regularly
* Overhead reaching required to close and secure liftgates or similar equipment
Salary & Benefits
The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
$100k-150k yearly 13d ago
Strategic Account Manager II
Valvoline Inc. 4.2
Customer success manager job in Bay, AR
Why Valvoline Global Operations? At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.
With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion.
Our corporate values-Care, Integrity, Passion, Unity, and Excellence-are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:
* Treating everyone with care.
* Acting with unwavering integrity.
* Striving for excellence in all endeavors.
* Delivering on our commitments with passion.
* Collaborating as one unified team.
When you join Valvoline Global, you'll become part of a culture that celebrates creativity, innovation, and excellence. Together, we're shaping the future of automotive and industrial solutions.
The Senior Key Account Manager responsibility will be to drive profitable growth for Valvoline by managing and developing DIY strategic accounts across Retail, Commercial, and Ecommerce channels. This role owns direct sales and analytical responsibility for assigned accounts while also supporting larger, complex accounts as needed. Leveraging deep knowledge of the channel of trade, the position develops and executes account-specific selling strategies, delivers actionable insights, and leads systems and processes that enable sustainable, strategic growth for the Valvoline portfolio. Building and maintaining strong relationships with key customers and stakeholders is essential to achieving success in this role.
How You Make an Impact
* Analyze the accounts business delivering impactful reporting and insights to support management and optimization of the business.
* Lead Business Scorecards, including insights on the Retail business to identify opportunities and risks.
* Support strategic direction and execution in owned account.
* Lead initiatives for the owned account to attain growth targets as outlined in the Valvoline Strategic plan.
* Deliver outstanding customer service and responsiveness, advancing strategic initiatives across the account with Face-to-face meetings/travel to customer locations and other venues as required to be successful at the above objectives.
* Own the point-of-sale forecast.
* Support inventory analysis and promotion performance output.
* Seek out continued improvements with promotions and forecasts.
* Lead channel and financial monthly business reviews provide volume forecasts, pricing, and margin analysis for owned account while supporting assigned key accounts.
* Manage Trade Pro and Alloy reporting systems for assigned accounts ensuring accuracy.
* Review sales, volume/share, and profit at least monthly, to monitor progress and manage P&L to deliver sales and profit objectives. Lead accrual management process recommending adjustments as needed.
* In collaboration with Valvoline planning and analysis, develop annual account plans.
* Collaborate with Trade Marketing, Brand Marketing, and Sr. Sales Staff to develop strategic and effective selling platforms including price, trade programs, promotions, shipping programs, and marketing support.
* Align with Center of Excellence to advance key initiatives.
* Additional duties as assigned.
What You Bring to the Role
* Bachelor's degree in business, sales, marketing, or related field (MBA preferred).
* 7-10 years of sales, account management, or business development experience, ideally in heavy-duty, industrial, or automotive sectors.
* Proven successmanaging large, multi-location or complex accounts.
* Strong negotiation, presentation, and communication skills.
* Demonstrated ability to deliver measurable growth through structured account planning and consultative selling.
* Financial, analytical and commercial acumen in managing pricing, insights, promotion and profitability.
* Proficiency in Salesforce and Microsoft Office Suite; experience with analytics tools preferred.
* Attributes: Strategic thinker, collaborative leader, customer-focused, and results-driven.
* Experience working with Walmart accounts preferred
* Up to 20% travel, including overnight, to support customers and internal alignment.
Benefits That Drive Themselves
* Health insurance plans (medical, dental, vision)
* Health Savings Account (with employer base deposit and match)
* Flexible spending accounts• Competitive 401(k) with generous employer base deposit and match • Incentive opportunity*
* Life insurance
* Short and long-term disability insurance
* Paid vacation and holidays*
* Employee Assistance Program
* Employee discounts
* PTO Buy/Sell Options*
* Tuition reimbursement*
* Adoption assistance*
* Terms and conditions apply, and benefits may differ depending on position or tenure
Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.
We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.
* Email: ******************************************
This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.
Are You Ready to Make an Impact?
At Valvoline Global, we're looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today.
Requisition ID: 2057
$40k-66k yearly est. Easy Apply 5d ago
General Manager - Mac Sales and Leasing
MacDonald Realty Group
Customer success manager job in Trumann, AR
Mac Sales and Leasing in a Rent-To-Own (RTO) furniture, appliance, electronics, and computer provider in the U.S.
Come join our growing team!
Benefits include:
Salary: $45,000 to $105,000 Annually Plus Monthly Bonus potential
Paid Time Off
Closed on Sundays*
Discounts
Health & Retirement benefits (vary depending on location)
General Manager Role Summary:
The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies.
* This is an in-person job and only available physically at the specified location.
* You must be over the age of 21 to be considered for this position.
Principal Responsibilities:
* Acquire and Maintain Customers
* Compliance with all applicable federal, state and local statutes
* Implement sales and marketing programs
* Decipher, prepare and review financial statements and store reports
* Ensure adequate availability of merchandise at all times
* Fill out paperwork for submission to corporate support
* Follow monthly marketing plans
* Maintain company vehicles within safe operating standards
* Managing inventory and cash assets
* Meeting company standards for quality, customer service and safety
* Meet and exceed target sales and revenue goals
* Implementing marketing and growth plans
* Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate
* Provide a safe, clean environment for customers and associates
* Recruit, hire, and train to ensure efficient operations
* Set goals and conduct weekly staff meetings
* Store Management
* Train and develop associates
Requirements:
* Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:
* Associate or Bachelor's degree with course work in business, accounting, marketing or management.
* Two years' experience in retail or other business emphasizing customer service, account management or merchandising.
Physical Requirements:
* Routine lifting, loading, and moving merchandise (50-300 pounds) using a dolly
* Stooping, bending, pulling, reaching, and grabbing
* Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
* Prolonged periods of driving and standing
* Ability to work in various indoor and outdoor climates and weather conditions
Additional Information:
* Mac Sales and Leasing is an Equal Opportunity Employer and a Drug-Free Workplace.
* A detailed background check, including driving history and drug screening, is required.
$45k-105k yearly Auto-Apply 60d+ ago
District Sales Manager - Arkansas & Mid-South Region
Nucor Corporation 4.7
Customer success manager job in Blytheville, AR
Job Details Division: Nucor Building Systems Texas Other Available Locations: US STATES BELOW; Arkansas; Kentucky; Mississippi; Tennessee Nucor Buildings Group, a leader in the design and manufacture of custom-engineered metal building systems, is seeking a motivated District Sales Manager (DSM) for the Arkansas & Mid-South Region Territory. See a territory map Here. As a District Sales Manager, you will play a crucial role in driving sales and expanding our market share by developing profitable, life-long relationships with builders and customers, shaping the construction landscape in your assigned territory.
Basic Job Functions:
Manage the development of Builders, Accounts and National Account opportunities.
Implement effective Builder recruitment and execute cancellations of non-performing Builders.
Responsible for Marketing American Buildings products in the assigned district.
Establish annual sales plans for the assigned territory to achieve goals set with Regional Sales Manager.
Establish plans with each Builder to improve market presence inclusive of AB penetration, quality of in-place products, and public image.
Promote attendance of Builders to all training opportunities, AB functions, and utilization of AB marketing programs.
Work with the Regional Sales Manager to develop personalized training for self-improvement.
Create Best Mark opportunities to improve product quality, service functions and enhance builder relations.
The candidate must be able to drive and travel extensively when required.
Candidates must be legally authorized to work in the US (Nucor Buildings Group Texas will not sponsor the need for a visa now or in the future).
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead and uphold safety practices, policies, procedures and housekeeping standards at all times.Minimum Qualifications:
High School Diploma or GED Equivalent.
Minimum 3 yrs Sales experience and/or Construction experience.
The candidate must be willing to locate in the District.
Preferred Qualifications:
Graduate of the NBG DDSM Program.
Metal Building Industry experience.
Bachelor's Degree in Business, Construction or Engineering is desirable.
About Us:
Nucor Buildings Group (NBG), a proud Nucor product group, is one of North America's largest and most experienced manufacturers of metal building systems. With multiple locations throughout the United States, NBG is proud to design world-class building solutions tailored to meet the needs of any market including commercial, industrial, agricultural, and institutional. Our brands include American Buildings, CBC Steel Buildings, Kirby Building Systems, and Nucor Building Systems.
NBG offers work/life balance and a variety of benefits and performance incentives. We take pride in connecting teammates to meaningful work and focus heavily on both personal and professional development. Whether your background is in engineering and design, information technology and software development, marketing, or sales, with Nucor Buildings Group you can go as far as your drive and ambition will take you.Why Nucor?
When you join Nucor, America's largest steel manufacturer and recycler, you'll help create a variety of steel products that become so much more, for so many people. And you won't do it alone. Our supportive culture builds each other up, values family, relationships, and puts safety above anything else. With the freedom to take your ideas to the next level, there's no end to what you can achieve. This is your chance to build a lifelong career, give back to your community, make the world a better place - and BE PART OF SOMETHING BIGGER.Job Security - Benefits - Bonus Programs
With performance-based compensation, profit sharing, and a no-layoff practice, we take care of our teammates who design, engineer, fabricate, and support the products that define our company.
Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace
$63k-88k yearly est. 13d ago
Sales Manager
O'Reilly Hospitality Management LLC 3.7
Customer success manager job in Jonesboro, AR
JOIN OUR TEAM!
We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: Sales Manager
Location: Embassy Suites by Hilton Jonesboro Red Wolf Convention Center
Sales Manager - Exempt.pdf
Essential Responsibilities:
Solicit, negotiate, and generate contracted revenues from prospects that meet criteria in the hotel business plan.
Employ revenue management techniques to recommend corporate rate proposals.
Accurately prepare and present Requests for Proposals to ensure value for both the client and the hotel.
Prospect for new contract business using multiple methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards.
Ensure all outside sales information is entered into SalesPro/Delphi.
Develop, implement, and consistently update sales action plans.
Manage and maintain an accurate, up-to-date contact management system.
Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns.
Attend daily business review meetings to communicate client requirements accurately to hotel staff, approved by the Director of Sales.
Coordinate and participate in target market trade shows and sales blitzes.
Conduct competitive analysis and maintain competitor files to ensure strong market positioning.
Maintain positive relationships with local civic groups and companies.
Report to scheduled shifts on time, in compliance with professional appearance standards and company policy.
Follow all company policies and procedures related to the position.
Embrace OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
Perform other related duties as required.
Skills & Abilities:
Strong leadership, management, organizational, and communication skills.
Ability to identify and resolve problems efficiently.
Excellent verbal and written communication skills.
Ability to deliver measurable results.
Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy.
Strong multitasking and prioritization skills.
Experience with relevant brand-specific PMS.
Proficiency with Microsoft Office (Word, Excel, etc.).
Professional and persuasive presentation skills for individuals and groups.
Solid product and service knowledge.
Ability to work independently with confidence, energy, and enthusiasm.
Build and maintain sales relationships in the community through civic involvement (e.g., Chamber of Commerce, CVB activities).
Strong analytical skills to measure business potential and value to the hotel.
Ability to interact with all levels of customers and hotel management.
Develop and maintain a strong hospitality industry network.
Stay up to date on market trends and adjust strategies as needed.
Promote teamwork, collaboration, and strong relationships with leadership and teams.
Adaptable to change and able to foster an environment that supports change.
Ability to work under pressure and meet deadlines.
Education & Experience:
Bachelor's or associate degree preferred (Hospitality Management strongly preferred) or equivalent experience.
1-2 years of prior sales experience; hospitality industry experience preferred.
Valid driver's license and proof of current vehicle insurance required.
Reliable transportation for regional travel, with ability to travel by vehicle or air to various locations and conferences.
Hours:
Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Physical Requirements of the Position:
Light Work: Exerting up to 40 lbs. occasionally (up to 1/3 of the time), up to 20 lbs. frequently (1/3-2/3 of the time), and/or a negligible amount of force constantly (2/3 or more of the time).
Requires walking or standing to a significant degree.
May be required to lift over 40 lbs. on occasion.
Physical Activity of the Position:
Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.
This is a safety-sensitive position and may be subject to additional safety requirements.
Environmental Conditions:
General interior office environment.
Minimal distractions, primarily from phones and occasional interruptions.
Protection from weather conditions but not necessarily from temperature changes.
O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications
$39k-58k yearly est. Auto-Apply 60d+ ago
Sales Manager
Cavenaugh Auto Group
Customer success manager job in Walnut Ridge, AR
Directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors.
Hires, trains, motivates, counsels, and monitors the performance of all salespeople.
Directs sales staffing and training in ways that will enhance the development and control of sales programs.
Establishes annual and monthly objectives for unit sales and gross profit.
Monitors salesperson productivity and performance.
Displays, merchandises, and promotes new and used vehicles.
Maintains a professional appearance.
Attends managers meetings as requested.
SUPERVISORY RESPONSIBILITIES
Responsible for the day to day activities of all sales personnel and support staff.
QUALIFICATIONS
Two to four years related experience and/or training.
$41k-79k yearly est. 38d ago
Account Manager
RNR Tire Express
Customer success manager job in Blytheville, AR
Full-time Description
RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options.
At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience.
RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY.
At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don't miss out on the most important moments in life.
We also believe in rewarding our team for their hard work, which is why our hourly pay and commission structure is one of the best in the business.
At RNR Tire Express, we understand that happy employees make for a productive team. We work to accomplish that by providing outstanding benefits.
Two Medical Plan Options
Health Savings Account
Dental & Vision
Employer Paid Life
401(k) with Company Match
Paid Vacation
Employee Assistance Program
And More
JOB SUMMARY: The Account Manager is responsible for contacting customers whose Rental Agreements have expired and working with them to maintain their account. The Account Manager's priority is to re-sell the Rental Agreement and educate the customer rather than simply calling to collect money.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Oversees verification process for all new potential customers.
Presents rental agreement to customers, ensuring they are aware of agreement details.
Handling payments via cash, credit/debit card, money order, etc.
Continually answering and making outbound calls to customers that are delinquent on their bill while pursuing past due accounts persistently with a friendly and professional demeanor.
Navigating customer references to find a means of re-establishing communication with customers.
Occasionally handle field collections and de-installations.
Identifies opportunities to recapture past due business on customers returning merchandise.
Maintains working knowledge of company POS system and how customer histories are tracked.
Maintains clean and stocked work-area.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
Requirements
COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies:
Previous experience with customer service, account management, and collections.
Excellent communication skills - listening, understanding, and responding.
Detail oriented.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent.
CERTIFICATES, LICENSES, REGISTRATIONS: None.
LANGUAGE SKILLS: Ability to read and interpret rental agreements. Ability to speak professionally and effectively to customers.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as late fees, discounts, and percentages.
REASONING ABILITY: Ability to apply understanding to carry out instructions furnished in written or oral form.
COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of industry standard software.
OTHER QUALIFICATIONS:
Must be proactive in managing accounts by remaining aware of individual customer pay schedule.
Must work with an appropriate level of autonomy to develop plans to keep delinquent accounts on track.
Must possess a valid driver license and have a clean driving record.
PHYSICAL DEMANDS:
Prolonged periods of standing, walking, grasping with hands, and working on a computer.
Must be able to lift to 30 lbs.
WORK ENVIRONMENT: The duties of this position are performed in an office environment under temperature-controlled conditions. The noise level in the work environment is usually moderate.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
$42k-73k yearly est. 60d+ ago
Sales Manager
Broylman Memorial Group
Customer success manager job in Paragould, AR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Sales ManagerCompensation: $70,000.00-$90,000.00 OTE (Base + Commissions)
Company Description
Broylman Memorial Group is a rapidly growing provider of cemetery services across the United States. Established in 2024, the company has experienced rapid growth, expanding from three cemetery properties in Alabama to a wide portfolio of operations in six states. With a dynamic leadership team and an innovative approach, BMG continues to modernize an industry traditionally resistant to change. Through organic growth and acquisitions, BMG is transforming how services are delivered and customers interact with the market.
Role Description
This is a full-time, on-site role for a Sales Manager at our Paragould, AR location. The Sales Manager will oversee the performance and development of the cemeteries, implement effective strategies to meet revenue targets, and cultivate a customer-focused approach to service delivery. Responsibilities include developing sales plans, providing mentorship and training to team members, monitoring sales metrics, and establishing relationships with clients to ensure satisfaction and loyalty. The role will also involve collaboration with other departments to align sales efforts with the company's objectives.
Qualifications
Strong sales and negotiation skills, with the ability to meet and exceed revenue goals.
Experience in team leadership, performance management, and providing mentorship to staff.
Excellent communication, interpersonal, and relationship-building skills.
Proficiency in strategic planning, sales forecasting, and implementing growth strategies.
Experience with customer relationship management (CRM) tools and sales analytics is preferred.
Bachelor's degree in Business Administration, Marketing, or a related field is a strong asset.
Proven ability to adapt to a dynamic environment and maintain customer satisfaction.
Relevant experience in the funeral, cremation, or cemetery industry is beneficial but not mandatory.
Coachable, driven, goal-oriented, and solution-focused mindset is essential.
Documented sales achievements is preferred.
Benefits Include:
Compensation: $70,000.00-$90,000.00 OTE (Base + Commissions)
Company paid life insurance
Medical insurance
Vision and Dental insurance
Hospital indemnity insurance
Critical illness insurance
401(k) with company match
Performance bonuses
PTO
And More!
If you're looking to establish a long-term career within a growth-oriented company, join our team and make a meaningful impact while leading with purpose.
Apply today!
How much does a customer success manager earn in Jonesboro, AR?
The average customer success manager in Jonesboro, AR earns between $44,000 and $111,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.
Average customer success manager salary in Jonesboro, AR