Client Manager - Springfield, MO
Customer success manager job in Springfield, MO
**Why WWT?** At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**Why should you join Global Enterprise Sales?**
As a Client Manager you will lead WWT sales efforts with local Fortune 500 customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform ( *************************** ) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.
**What will you be doing?**
The Client Manager will sell broad technical services, solutions, and products to our customers within the local market. Day to day responsibilities will include leading customer sales meetings and presentations, managing a large enterprise, complex deals, financials, building proposals and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with local Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25%.
**Responsibilities:**
+ Position WWT capabilities and service offerings with client business and technology objectives.
+ Manages one or more Accounts in a specific area.
+ Acts in a consultative fashion and is regarded by the customers and partners (OEMs).
+ Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
+ Develop and execute account strategy.
+ Lead high impact team of inside sales, technology specialists, and consultants.
+ Create and drive sales campaigns from discovery to close.
+ Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
+ Manage a pipeline of opportunities and forecast accurately.
+ Develop and lead local Client Manager resources.
**Qualifications:**
+ Candidates must live in/around Kansas City or Springfield, MO
+ 5-7 years Account Management experience in a relevant industry with large commercial or enterprise customers.
+ 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue)
+ Ability to work independently and solve customer-facing problems.
+ Track record of successful solution selling.
+ Strong communication skills (written, verbal and presentation)
**Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: ** *******************
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $125,000 to $160,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
Equal Opportunity Employer
If you have any questions or concerns about this posting, please email ***************** .
\#LI-KP1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call ************** and ask for Human Resources.
Easy ApplyStrategic Account Manager
Customer success manager job in Springfield, MO
The Strategic Account Manager (SAM) is a key contributor within both the digital and TV station sales environments, serving as a primary driver of revenue growth and a vital force in meeting departmental objectives. This role is centered on expanding and sustaining digital sales revenue by collaborating closely with sales executives and station leadership.
The SAM builds and nurtures strong client relationships while providing essential support through clear reporting, actionable insights, and professional presentations. A strong foundation in digital marketing is critical, including hands-on experience planning, executing, and reporting on digital campaigns.
As a digital strategist and trusted advisor, the SAM works alongside sales executives and management to develop innovative, performance-driven marketing solutions that deliver measurable results, support client success, and maximize station revenue.
Develop and execute go-to-market sales strategies and tactics that result in exceeding personal and company revenue targets
Establish, maintain and grow meaningful client relationships
Help sales executives generate new digital marketing services business and grow business from existing clients
Monitor campaigns and make recommendations to existing clients, with Sales Executives
Build reports to present alongside Sales Executives to existing clients
Attend and participate in corporate sales conference calls and events
Meet weekly with the GSM to go over campaigns and revenue
Requirements & Skills:
BA or BS in Business Marketing, Advertising or Communications preferred
3+ years of digital marketing or media sales preferred
Significant knowledge of the local digital marketing services product offering and effective use for clients
Motivated, enthusiastic, self-starter who can work effectively both independently and collaborating in a team environment
Effective communication and client presentation skills
Ability to interact with high-level decision makers
Ability to execute in an organization through collaboration and a consultative process
Excellent follow-up, strong organizational skills and attention to detail
Proven ability to meet and exceed sales goals
Meaningful contributor in sales meetings on digital marketing topics (ex. best practice sharing, industry trends)
Be and effective partner with the market's sales team in generating digital revenue
Auto-ApplyStrategic Account Manager
Customer success manager job in Springfield, MO
The Strategic Account Manager (SAM) is a key contributor within both the digital and TV station sales environments, serving as a primary driver of revenue growth and a vital force in meeting departmental objectives. This role is centered on expanding and sustaining digital sales revenue by collaborating closely with sales executives and station leadership.
The SAM builds and nurtures strong client relationships while providing essential support through clear reporting, actionable insights, and professional presentations. A strong foundation in digital marketing is critical, including hands-on experience planning, executing, and reporting on digital campaigns.
As a digital strategist and trusted advisor, the SAM works alongside sales executives and management to develop innovative, performance-driven marketing solutions that deliver measurable results, support client success, and maximize station revenue.
Develop and execute go-to-market sales strategies and tactics that result in exceeding personal and company revenue targets
Establish, maintain and grow meaningful client relationships
Help sales executives generate new digital marketing services business and grow business from existing clients
Monitor campaigns and make recommendations to existing clients, with Sales Executives
Build reports to present alongside Sales Executives to existing clients
Attend and participate in corporate sales conference calls and events
Meet weekly with the GSM to go over campaigns and revenue
Requirements & Skills:
BA or BS in Business Marketing, Advertising or Communications preferred
3+ years of digital marketing or media sales preferred
Significant knowledge of the local digital marketing services product offering and effective use for clients
Motivated, enthusiastic, self-starter who can work effectively both independently and collaborating in a team environment
Effective communication and client presentation skills
Ability to interact with high-level decision makers
Ability to execute in an organization through collaboration and a consultative process
Excellent follow-up, strong organizational skills and attention to detail
Proven ability to meet and exceed sales goals
Meaningful contributor in sales meetings on digital marketing topics (ex. best practice sharing, industry trends)
Be and effective partner with the market's sales team in generating digital revenue
Auto-ApplyFT Manager Customer Service (Back Up)
Customer success manager job in Springfield, MO
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
JOB DESCRIPTION
Count on me - We know what to do, we make it easy, we do our part and we care!
Job Title: Customer Service Manager
Success Factors Job Code: 1300548
Department: Front End
Reports To: Store Manager
Primary Purpose:
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities:
Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable
Hire, train, and develop associates to meet department needs
Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports
Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture
Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations
Control store expenses through proper ordering, care for supplies and equipment
Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications
Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times
Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes
Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions
Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses
Ensure proper control of all store funds and company assets
Observe and correct all unsafe conditions that could cause associate or customer accidents
Record and report all associate and customer accidents in accordance with established Food Lion procedures
Ensures compliance with local, state and federal regulations
Adheres to all company guidelines, policies and standard practices
Maintains security standards
Successfully complete Computer Based Training (CBT) and Training guide
Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
Performs all other duties as assigned
Qualifications:
A high school graduate or equivalent preferred
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques preferred
Excellent interpersonal, organizational, communication and customer service skills
Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Physical Requirements:
Ability to use computers, smart devices, and other communication systems required to perform job functions
Ability to use hand held computers for orders, mark downs, scan outs, and inventory
Stand 100% of the time, frequently walking short distances
Ability to push or pull up to 2000 pounds using a pallet jack or float
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check invoices, dates, and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
Client Services Manager, Pediatrics & Adult Nursing
Customer success manager job in Springfield, MO
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Lee's Summit, MO Pediatrics and Adult Nursing home care office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Location: 3741 NE Troon Drive, Suite 100 , Lees Summit, MO 64064
Responsibilities for the Client Services Manager:
Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Manage your Client Services Manager caseload while proactively growing it
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
Bachelor degree is required
Prior medical office or home care experience preferred
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Why you'll love BAYADA:
Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
Impactful Work- Make a meaningful impact in the Wilmington Community
Weekly Pay- Consistent weekly paychecks to keep your finances on track.
Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
We offer a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
Career Growth- Advancement opportunities to help you grow in your career.
Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!
#LIRX
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Auto-ApplyCall Center Talent Pool Req (Missouri)
Customer success manager job in Springfield, MO
Make a Difference in Healthcare: Join FreedomCare in Missouri! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Missouri. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Missouri office 2-3 days per week. Our Missouri offices are located in Springfield, St. Louis and Kansas City.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
Auto-ApplyAccount Manager (Springfield)
Customer success manager job in Springfield, MO
Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members.
OVERVIEW: We are seeking a confident and self-motivated candidate who is committed to leveraging knowledge, research insights, and applications in the corporate, education, and healthcare markets to help develop and grow business. Your primary objective is to drive sales, ensure customer satisfaction, and maintain long-term business relationships.
KEY RESPONSIBILITIES
Quarterback | Relationship Owner:
* Develop, establish, & maintain strong relationships with existing and new clients, including A&D, and other appropriate influencers.
* Serve as the primary point of contact for clients, owning all critical details, milestones & deadlines, meetings, processes, and overall customer experience.
* Move project through to completion.
* #1 resource for finding answers or solutions.
* Be a trusted & educated resource for the customer.
Sales and Business Development:
* Promote and sell all Circadia services within existing accounts and develop new accounts.
* Identify new sales opportunities and actively pursue leads to grow the account base.
* Meet or exceed sales targets and performance metrics.
* Track all sales activities including forecasting in the CRM.
Knowledge Consultant:
* Stay up to date on the latest furniture trends, product offerings, and industry developments to provide clients with the most relevant and innovative solutions.
* Advise clients on product selection based on their specific needs, space requirements, and design preferences.
* Solution focused & strategic problem solver.
* Maintain an overall understanding of current market trends.
* Maintain knowledge of manufacturer partner capabilities and portfolio.
* Ability to facilitate a showroom tour for a strategic client.
* Capable to create generic thought starters from manufacturer images and photography.
* Ability to create or give direction for conceptual applications or layouts.
Project Process & Resource Allocator:
* Defines & owns entire project process.
* Properly uses resources to move the project through completion.
* Develop & own timeline through project completion both internally & externally.
* Develop & own high/low budget through project completion ensuring we are staying within budget.
* Knowledge of contracts and strategically applying them.
* Handle customer complaints and issues promptly and professionally, working toward quick resolutions.
* Collaborate with the entire project team to deliver exceptional customer experience and ensure smooth operations.
* Attend trade shows, conferences, and industry events to network and stay informed about industry trends.
CORE COMPETENCIES
* Sales & Negotiation: Build relationships, negotiate deals, and drive sales.
* Product Knowledge: Expertise in furniture types, materials, and design trends.
* Customer Service: Address customer concerns, resolve issues, and provide ongoing support.
* Communication: Clearly convey product details, listen to client needs, and collaborate with teams.
* Team Collaboration: Coordinate with internal teams to ensure smooth order processing and delivery.
* Market & Financial Acumen: Understand market trends, manage pricing, and forecast sales.
* Tech-Savvy: Utilize CRM software and digital tools for tracking and communication.
EDUCATION & EXPERIENCE
* Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience.
* Ability to travel for client visits, conferences and industry related events.
Account Manager
Customer success manager job in Springfield, MO
Who We Are
West solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight. As part of West's commitment to investing in category-leading platforms that address evolving enterprise needs, we are pleased to introduce WestCX to our portfolio. WestCX will serve as the technology and innovation engine behind two distinct go-to-market brands: Mosaicx and TeleVox. WestCX strengthens our position in delivering AI-driven, omnichannel solutions that automate interactions and optimize engagements, improving efficiency and customer satisfaction. Together, the brands will collaborate to bring advanced technology and communication solutions to organizations seeking personalized engagement and experiences. Visit ************ to learn more.
About the Role:
We are seeking an Account (Relationship) Manager to join our dynamic team. This role is primarily focused on managing existing accounts and fostering relationships with our high-value clients. The ideal candidate will have a strong background in account management, with a proven ability to identify opportunities for cross-selling our suite of patient engagement products.
Key Responsibilities
Manage a portfolio of existing high-value client accounts, ensuring high levels of customer satisfaction and retention
Develop and maintain strong relationships with key stakeholders within client organizations
Negotiate contract extensions and expansion
Collaborate with internal teams, including marketing and product development, to align client needs with our offerings
Conduct regular account reviews to assess client needs, performance, and satisfaction
Prepare and present reports on account status, sales performance, and growth opportunities to senior management
Travel as needed
Role Focus
Build and execute a strategic account plan that will:
Identify customer's key business drivers & needs
Identify opportunities for cross-selling additional products and services to enhance client engagement and satisfaction
Identify customer attrition risk drivers and recommendations for risk mitigation
Identify opportunities for adoption and growth within existing accounts
Stay informed about industry trends and competitor offerings to effectively position our solutions in the market
Required Qualifications:
Education & Experience
Bachelor's degree in Business, Marketing, Healthcare, or related field (equivalent professional experience may be considered in lieu of formal education)
5+ years of experience in account management or sales
5+ years of experience being measured on revenue retention and growth with successful track record
Core Skills & Abilities
Excellent communication, negotiation, and interpersonal skills
Proven ability to build and maintain relationships with clients at all levels
Self-motivated with a results-driven approach and focus on customer success
Proven experience managing contract renewals, including negotiating terms, ensuring timely execution, and maintaining high client retention rates
Established success in identifying opportunities for cross-selling and upselling
Building and executing a sales/account management territory plan
Ideal Candidate Profile:
Industry Experience
Experience in healthcare technology sector (preferred)
Healthcare IT sales experience (EHR, EMR, telemedicine, etc.)
Knowledge of healthcare industry standards
Background in contact center technology solutions (IVR, omnichannel communication, workforce management, etc.)
Previous experience with SaaS solutions or cloud-based offerings
Technical & Strategic Expertise
Strong understanding of IT solutions (cloud, software, and infrastructure) and their application in healthcare and contact centers
Familiarity with industry research & BI tools (Definitive Analytics, LinkedIn Navigator, KLAS, etc.)
Strong understanding of patient engagement solutions and healthcare industry dynamics
Demonstrated ability to build relationships with senior executives (C-suite/VP level)
If you're ready to take on this exciting challenge and grow with a dynamic company at the forefront of customer experience technology, apply today to become part of the Mosaicx success story!
In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family.
Medical, dental, vision insurance
Health savings and flexible spending accounts
Mental health and wellness program (EAP)
Paid time off including vacation, holiday and sick time
401(k) retirement plan with company match up to 6% after one year
Tuition reimbursement & in house learning platform
Service awards. . . and much more
Apply today and be a part of Innovative Technology!
We have discovered the most effective way to create and maintain a global presence is to represent diversity in our workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.
Auto-ApplyAccount Manager
Customer success manager job in Springfield, MO
Job Description
Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members.
OVERVIEW: We are seeking a confident and self-motivated candidate who is committed to leveraging knowledge, research insights, and applications in the corporate, education, and healthcare markets to help develop and grow business. Your primary objective is to drive sales, ensure customer satisfaction, and maintain long-term business relationships.
KEY RESPONSIBILITIES
Quarterback | Relationship Owner:
Develop, establish, & maintain strong relationships with existing and new clients, including A&D, and other appropriate influencers.
Serve as the primary point of contact for clients, owning all critical details, milestones & deadlines, meetings, processes, and overall customer experience.
Move project through to completion.
#1 resource for finding answers or solutions.
Be a trusted & educated resource for the customer.
Sales and Business Development:
Promote and sell all Circadia services within existing accounts and develop new accounts.
Identify new sales opportunities and actively pursue leads to grow the account base.
Meet or exceed sales targets and performance metrics.
Track all sales activities including forecasting in the CRM.
Knowledge Consultant:
Stay up to date on the latest furniture trends, product offerings, and industry developments to provide clients with the most relevant and innovative solutions.
Advise clients on product selection based on their specific needs, space requirements, and design preferences.
Solution focused & strategic problem solver.
Maintain an overall understanding of current market trends.
Maintain knowledge of manufacturer partner capabilities and portfolio.
Ability to facilitate a showroom tour for a strategic client.
Capable to create generic thought starters from manufacturer images and photography.
Ability to create or give direction for conceptual applications or layouts.
Project Process & Resource Allocator:
Defines & owns entire project process.
Properly uses resources to move the project through completion.
Develop & own timeline through project completion both internally & externally.
Develop & own high/low budget through project completion ensuring we are staying within budget.
Knowledge of contracts and strategically applying them.
Handle customer complaints and issues promptly and professionally, working toward quick resolutions.
Collaborate with the entire project team to deliver exceptional customer experience and ensure smooth operations.
Attend trade shows, conferences, and industry events to network and stay informed about industry trends.
CORE COMPETENCIES
Sales & Negotiation: Build relationships, negotiate deals, and drive sales.
Product Knowledge: Expertise in furniture types, materials, and design trends.
Customer Service: Address customer concerns, resolve issues, and provide ongoing support.
Communication: Clearly convey product details, listen to client needs, and collaborate with teams.
Team Collaboration: Coordinate with internal teams to ensure smooth order processing and delivery.
Market & Financial Acumen: Understand market trends, manage pricing, and forecast sales.
Tech-Savvy: Utilize CRM software and digital tools for tracking and communication.
EDUCATION & EXPERIENCE
Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience.
Ability to travel for client visits, conferences and industry related events.
Aftermarket Account Manager - Eastern U.S.A.
Customer success manager job in Springfield, MO
Job Description
RESPONSIBILITIES:
The duties & responsibilities of the Aftermarket Account Manager are as follows:
Builds and maintains a network of sources from which to identify new sales leads.
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
Provides periodic territory sales forecasts.
Identify and create opportunities to increase sales of ProTech'd parts and program.
Develop sales materials and techniques to successfully grow the ProTech'd program.
Develop, maintain, and distribute activity and success tracking reports.
Performs other duties as assigned.
MINIMUM REQUIREMENTS:
Bachelor's degree in marketing, Sales, Business, or related field preferred OR at least 5 years applicable experience in aftermarket parts sales.
Ability to build a full technical understanding of all Nothum equipment offerings.
Prior experience using a CRM tool preferred.
Excellent interpersonal and customer service skills.
Excellent sales and negotiation skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Must have the ability to travel up to 70% on a regular basis.
The successful candidate must possess a valid driver's license and a clean Motor Vehicle Record.
Employment at Nothum Food Processing Systems is contingent upon the successfully completing both a pre-employment background check and a drug screening.
All candidates hired must be able to provide proper documentation of their eligibility to work in the US (I-9 form).
Nothum Food Processing Systems is an Equal Opportunity Employer - Minorities / Females / Disabled / Veterans (M/F/D/V)
Account Manager - State Farm Agent Team Member
Customer success manager job in Springfield, MO
Job DescriptionBenefits:
Simple IRA
Health stipend
License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Howie Wehmeyer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Outside Sales Account Manager
Customer success manager job in Springfield, MO
R10077129 Outside Sales Account Manager (Open) Airgas is Hiring for an Outside Sales Account Manager in Springfield, MO
We are looking for you!
Pay: Base Pay plus commission
Monthly Auto Allowance
Travel within assigned territory, minimal overnights
Recruiter: Cyndy Roy ******************** / (Phone Number) ************
The Outside Sales Account Manager is responsible for managing the sales process and driving profitable sales growth within an assigned sales territory to both existing and new Airgas customers. They are responsible for meeting and exceeding both corporate and regional objectives for profitable sales growth, A/R management, and customer retention within their assigned territory. The successful candidate will be one who can cultivate relationships and provide solutions to both existing and new Airgas customers and who utilizes technology to enhance their productivity.
Develops and executes sales plans utilizing Airgas' sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads.
Cultivates customer relationships by developing a deep knowledge of the customer's business and establishing a consultative relationship.
Engages customers by linking the customer's business priorities to the Airgas value proposition.
Prepares sales proposals by quoting pricing, establishing credit terms, and estimated date of delivery to customer based on knowledge of Airgas' production/delivery schedules and logistics.
Keeps current with industry insights, current Airgas product mixes, monitors competition by gathering current relevant marketplace intelligence including information on pricing, products, new products, delivery schedules, and merchandising techniques.
Partners with internal resources to accomplish growth objectives. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information.
Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager through SAP.
Actively reviews and manages existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk.
________________________Are you a MATCH?
Required Qualifications:
Bachelor's degree or equivalent work experience.
Proven success using a consultative sales approach providing multiple layers of value to a customer to establish a mix sales solutions and products
Proven success of using their deep knowledge of customer's business, current macro and microeconomic trends, industry trends, and potential new business opportunities.
Must have excellent organizational, written and oral communication, and presentation skills that utilize current technology.
Self-starter; self-motivated, operates with a sense of urgency; ability to work and succeed independently.
Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration.
Preferred Qualifications:
Minimum of 3 years of prior outside business-to-business sales experience to include proven experience and success in solution-selling concepts and a demonstrated history of managing customers throughout a defined sales territory.
Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus.
Compensation consists of a Base salary 70% + Commission 30% with no cap + great benefits, paid time off etc.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
Auto-ApplySales Manager
Customer success manager job in Springfield, MO
The Sales Manager will plan, control, coach and direct the overall activity of the branch or assigned branches sales and marketing team. Work in conjunction with the Facility / General Manager to oversee successful achievement of the branch objectives as they correspond with corporate objectives.
Key Responsibilities:
• Develop and exhibit proficiency in customer and industry trend analysis.
• Maintain good customer relations by travel throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs.
• Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features.
• Develop and implement sales/retention strategies and plans to increase and maintain strong customer base.
• Assist in identifying acquisition candidates and participate in the acquisition and merging process with targeted businesses.
• Monitor and analyze competitor's pricing patterns as well as GFL Environmental, Inc.'s pricing.
• Prepare and present market plans and competitive strategies to include pricing models and bid preparation.
• Maintain thorough product knowledge of all lines of business and develop plans for new products, new product ideas and new services.
• Conduct customer waste stream analysis and develop appropriate proposals and/or quotations.
• Train and monitor performance of Sales Representatives in presentation of products, services and industry material.
• Perform periodic field sales skills assessments on all assigned subordinates. Schedule, conduct and document formal performance reviews.
• Assist other members of the branch in the completion of the budget process and monthly budget measurement/forecasting.
• Manages performance, expectations, coaching, counseling of the sales team.
• Manages CRM of the Sales Reps.
• Recruit, interview, hire, and train sales team personnel.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.
Knowledge, Skills, Abilities and Competencies:
• Bachelor's Degree (B.A.) from a four (4) year college or university.
• Five (5) or more years experience in waste industry.
• Or equivalent combination of education and experience.
• Prior knowledge of all product lines and equipment desired.
• Possess valid driver's license.
• Strong verbal communication and interpersonal skills.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical journals or governmental regulations.
• Ability to write reports, business correspondence and procedural manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to create, design and implement solutions to general and customer specific problems.
• Ability to interpret instructions furnished in written, oral, diagram or schedule form.
• Ability to self-direct various assigned initiatives and to work under limited supervision.
Physical/Mental Demands:
• Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, and climb.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus due to the maneuvering of a motor vehicle.
• Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 25 pounds.
Working Conditions:
• Work involves extended periods of driving resulting in exposure to high vehicle traffic and extended periods of sitting.
• Occasionally exposed to outside weather conditions of heat, cold and humidity.
• Noise level is usually moderate but can become loud.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Sales Manager (B2B - Funeral) - Central/Southern ILLINOIS
Customer success manager job in Springfield, MO
ABOUT YOU Are you constantly looking for ways to create value for your customers? Do you dream of developing meaningful partnerships with organizations in your community? Are you a knowledgeable, trusted business advisor? If so, Funeral Directors Life would like to visit with you!
ABOUT THE ROLE
Funeral Directors Life seeks a Market Center Manager (MCM) to cover Central and Southern ILLINOIS. Our MCMs are responsible for building and maintaining partnerships with funeral homes of every size within their markets. They are also responsible for periodically providing sales coaching or consultation to firms with independent agents, or who employ agents to write their preneed In this role, you will create value for your customers by learning their needs, making suggestions, and implementing programs to drive revenue and make a difference for their organization. How do we accomplish this? By genuinely listening, earning trust, and making decisions that will impact our customers. This is no ordinary sales management position - this is an opportunity for a seasoned, motivated, and successful B2B manager to take the next step in his or her career and grow a territory ripe with opportunity and talent!
A successful MCM should be self-motivated with solid funeral sales/management experience (at least five years), good computer skills, strong leadership capabilities, good oral and written communication skills, and the capability to build strong relationships that truly last. This business development opportunity provides tremendous personal satisfaction with excellent income potential.
Job Responsibilities:
Work with funeral home accounts who want to grow their business
Tell the Funeral Directors Life story through our proven sales process
Coach and develop others while making sound decisions
Inspire your customers to achieve their vision for the future
Coordinate sales and marketing plans and activities within your market
Work closely with other Funeral Directors Life managers and the Executive Management team to achieve our goals and objectives
Continually develop and improve the business-to-consumer sales efforts
WHAT YOU'LL NEED
ILLINOIS Life Insurance license PREFERRED
FUNERAL INDUSTRY experience PREFERRED
Proven track record of sales success - at least five years
Outstanding written and verbal communication skills
Strong interpersonal skills
Ability to handle multiple projects
High moral and ethical standards
Four year college degree preferred
To learn more about a career with Funeral Directors Life - a career with purpose - please apply today for immediate consideration.
About Funeral Directors Life
Funeral Directors Life, a subsidiary of Directors Investment Group (DIG), offers an award-winning workplace that is truly one-of-a-kind.
Funeral Directors Life is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With Funeral Directors Life's preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace.
DIG has been recognized with numerous workplace awards, including the 2025 Big Country's Best Workplace, the prestigious
FORTUNE
magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by
Texas Monthly
.
Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.
An Equal Opportunity Employer
Auto-ApplyAccount Manager - State Farm Agent Team Member
Customer success manager job in Reeds Spring, MO
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving Stone County for over 50 years, with Maureen leading the team since 2016 after 15 years on the corporate side of State Farm. With 43 years of industry experience, she is deeply rooted in the community and passionate about giving back.
Were active in local events like the Rotary 5K, Easter Egg Hunt, Trunk or Treat, and the Fire Auxiliary Chili Cookoff. Maureen also serves on the Board of Directors for the Table Rock Lake Chamber of Commerce and supports numerous local fundraisers.
Our team is growing! We currently have five full-time, one part-time member, and a high school internand were looking for a compassionate, quick-learning, tech-savvy problem solver with a great sense of humor to join us. Plus, you'll get to meet Taco, our beloved office mascot, on Taco Tuesdays!
If youre looking for a team that values its customers, community, and each other, check out our Facebook page and Google Reviews to see what were all about!
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Maureen Darby - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain client relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to clients.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Strong leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Security Account Manager - Hotel
Customer success manager job in Branson, MO
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Now Hiring! Full Time Security Account Manager in Branson, MO
Full Benefit Package after 60 days
Requirements:
Driver's License without Tickets/ Accidents for 36 months
2 years previous security, law enforcement, military or corrections experience
1 year previous supervisory experience
Allied Universal is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.
Why Join Allied Universal?
Career Growth: Opportunities to advance within a global leader in security services
Impactful Work: Play a vital role in protecting people, property, and businesses
Supportive Team: Work with caring professionals dedicated to safety and excellence
RESPONSIBILITIES:
Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
Experience in leading, developing, and retaining a dynamic team while building positive client relationships
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
Proficiency in web-based applications and computer systems, including Microsoft Office
Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)
PREFERRED QUALIFICATIONS (NICE TO HAVE):
College degree in Business Administration or a law enforcement-related field
Law enforcement, military, and/or contract or proprietary security services, or facility management experience
American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
Previous payroll, billing, or scheduling experience
Aptitude with security systems: CCTV, access control, and badge administration
Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1482065
Auto-ApplySolutions Sales Manager
Customer success manager job in Ava, MO
Who we are
For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.
Our Vision
Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.
Our Business
Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.
Our Value
Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.
All that we're missing is you. Apply today!
About the role
The Solutions Sales Manager will be based in the St. Louis, MO market and also cover Southern Illinois and is responsible for growing new business, as well as managing forecasts, budgets, sales, and administrative processes. This role also involves maintaining a book of business to minimize customer churn. Regular business meetings are conducted to strengthen relationships with existing customers, aiming to organically expand the base business. The manager sells into both Material Processing Facilities (MPF) and the expanding portfolio of environmental solutions providers . They develop relationships with prospective and existing waste generators to promote non-hazardous industrial waste services, assured destruction, landfill avoidance, and other environmental services within the assigned geography, customers, and facilities. Coordination with the Customer Service and Waste Approval teams is essential to ensure that all aspects of existing accounts are managed efficiently and effectively. The manager works closely with other Sales Managers to support the sales process.
Position Responsibilities
Identify and develop new business opportunities to grow non-hazardous industrial waste revenues for Reworld. Acquire new business in a blended hunter role.
Develop and nurture current customer relationships to manage and expand the book of business and minimize customer defection and/or churn.
Input, communicate, and oversee the monthly forecast and annual budget process for assigned facilities, direct accounts, and third-party environmental service companies.
Follow established contracts, credit, pricing, procedures, and documentation protocols.
Other duties as assigned
Required Qualifications
Undergraduate degree in Business, Marketing, Sales or equivalent experience.
Ability to easily communicate the needs of the Reworld waste approval and facility operations processes to clients.
Ability to contribute both independently and in a team.
Ability to communicate value proposition across all levels of the client organization.
Desire to work in a fast-paced, highly regulated, and technical industry.
Travel approximately 25% of the time, mainly in the region.
Preferred Qualifications
A minimum of 5+ years' experience in sales and account management in the hazardous or non-hazardous waste industry is preferred.
Total Rewards
Health Care Benefits - start 1st day of employment
401k - match up to 7%
Paid Time Off (Vacation & Holiday)
Paid Parental Leave
Short-Term & Long-Term Disability Benefits
Tuition Reimbursement
Employee Referral Bonus
All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.
Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Our DEI Commitment
Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.
Know Your Rights (Click to view poster)
If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the ‘Contact Us' button. Under Inquires, select ‘Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a ‘Job Application Accommodation Request'.
Attention Staffing Agencies & Search Firms
Reworld may sometimes selectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role) has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.
Auto-ApplyStrategic Acocunt Manager
Customer success manager job in Springfield, MO
* Strategic Account Manager (SAM) plays a pivotal role in both the digital and station sales environment, acting as a key driver of revenue growth and a critical resource in achieving department goals. This position focuses on developing and sustaining digital sales revenue by working hand in hand with sales executives and station leadership. In addition to building and maintaining strong client relationships, the SAM provides vital support through reporting, insights, and polished presentations. As a digital marketing strategist and trusted advisor, SAM partners with sales executives and management to deliver innovative, results-driven solutions that grow client business and maximize station revenue.
* Develop and execute go-to-market sales strategies and tactics that result in exceeding personal and company revenue targets
* Establish, maintain and grow meaningful client relationships
* Help sales executives generate new digital marketing services business and grow business from existing clients
* Monitor campaigns and make recommendations to existing clients, with Sales Executives
* Build reports to present alongside Sales Executives to existing clients
* Attend and participate in corporate sales conference calls and events
* Meet weekly with the GSM to go over campaigns and revenue
Auto-ApplyStrategic Acocunt Manager
Customer success manager job in Springfield, MO
Strategic Account Manager (SAM) plays a pivotal role in both the digital and station sales environment, acting as a key driver of revenue growth and a critical resource in achieving department goals. This position focuses on developing and sustaining digital sales revenue by working hand in hand with sales executives and station leadership. In addition to building and maintaining strong client relationships, the SAM provides vital support through reporting, insights, and polished presentations. As a digital marketing strategist and trusted advisor, SAM partners with sales executives and management to deliver innovative, results-driven solutions that grow client business and maximize station revenue.
Develop and execute go-to-market sales strategies and tactics that result in exceeding personal and company revenue targets
Establish, maintain and grow meaningful client relationships
Help sales executives generate new digital marketing services business and grow business from existing clients
Monitor campaigns and make recommendations to existing clients, with Sales Executives
Build reports to present alongside Sales Executives to existing clients
Attend and participate in corporate sales conference calls and events
Meet weekly with the GSM to go over campaigns and revenue
Auto-ApplyClient Services Manager, Pediatrics & Adult Nursing
Customer success manager job in Springfield, MO
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Lee's Summit, MO Pediatrics and Adult Nursing home care office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Location: 3741 NE Troon Drive, Suite 100 , Lees Summit, MO 64064
Responsibilities for the Client Services Manager:
Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Manage your Client Services Manager caseload while proactively growing it
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
Bachelor degree is required
Prior medical office or home care experience preferred
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Why you'll love BAYADA:
Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
Impactful Work- Make a meaningful impact in the Wilmington Community
Weekly Pay- Consistent weekly paychecks to keep your finances on track.
Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
We offer a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
Career Growth- Advancement opportunities to help you grow in your career.
Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!
#LIRX
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.