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Customer success manager jobs in Springfield, MO - 39 jobs

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Customer Success Manager
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  • Strategic Account Manager

    Nexstar Media Group 4.3company rating

    Customer success manager job in Springfield, MO

    The Strategic Account Manager (SAM) is a key contributor within both the digital and TV station sales environments, serving as a primary driver of revenue growth and a vital force in meeting departmental objectives. This role is centered on expanding and sustaining digital sales revenue by collaborating closely with sales executives and station leadership. The SAM builds and nurtures strong client relationships while providing essential support through clear reporting, actionable insights, and professional presentations. A strong foundation in digital marketing is critical, including hands-on experience planning, executing, and reporting on digital campaigns. As a digital strategist and trusted advisor, the SAM works alongside sales executives and management to develop innovative, performance-driven marketing solutions that deliver measurable results, support client success, and maximize station revenue. Develop and execute go-to-market sales strategies and tactics that result in exceeding personal and company revenue targets Establish, maintain and grow meaningful client relationships Help sales executives generate new digital marketing services business and grow business from existing clients Monitor campaigns and make recommendations to existing clients, with Sales Executives Build reports to present alongside Sales Executives to existing clients Attend and participate in corporate sales conference calls and events Meet weekly with the GSM to go over campaigns and revenue Requirements & Skills: BA or BS in Business Marketing, Advertising or Communications preferred 3+ years of digital marketing or media sales preferred Significant knowledge of the local digital marketing services product offering and effective use for clients Motivated, enthusiastic, self-starter who can work effectively both independently and collaborating in a team environment Effective communication and client presentation skills Ability to interact with high-level decision makers Ability to execute in an organization through collaboration and a consultative process Excellent follow-up, strong organizational skills and attention to detail Proven ability to meet and exceed sales goals Meaningful contributor in sales meetings on digital marketing topics (ex. best practice sharing, industry trends) Be and effective partner with the market's sales team in generating digital revenue
    $46k-77k yearly est. Auto-Apply 60d+ ago
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  • Strategic Account Manager

    Tribune Broadcasting Company II 4.1company rating

    Customer success manager job in Springfield, MO

    The Strategic Account Manager (SAM) is a key contributor within both the digital and TV station sales environments, serving as a primary driver of revenue growth and a vital force in meeting departmental objectives. This role is centered on expanding and sustaining digital sales revenue by collaborating closely with sales executives and station leadership. The SAM builds and nurtures strong client relationships while providing essential support through clear reporting, actionable insights, and professional presentations. A strong foundation in digital marketing is critical, including hands-on experience planning, executing, and reporting on digital campaigns. As a digital strategist and trusted advisor, the SAM works alongside sales executives and management to develop innovative, performance-driven marketing solutions that deliver measurable results, support client success, and maximize station revenue. Develop and execute go-to-market sales strategies and tactics that result in exceeding personal and company revenue targets Establish, maintain and grow meaningful client relationships Help sales executives generate new digital marketing services business and grow business from existing clients Monitor campaigns and make recommendations to existing clients, with Sales Executives Build reports to present alongside Sales Executives to existing clients Attend and participate in corporate sales conference calls and events Meet weekly with the GSM to go over campaigns and revenue Requirements & Skills: BA or BS in Business Marketing, Advertising or Communications preferred 3+ years of digital marketing or media sales preferred Significant knowledge of the local digital marketing services product offering and effective use for clients Motivated, enthusiastic, self-starter who can work effectively both independently and collaborating in a team environment Effective communication and client presentation skills Ability to interact with high-level decision makers Ability to execute in an organization through collaboration and a consultative process Excellent follow-up, strong organizational skills and attention to detail Proven ability to meet and exceed sales goals Meaningful contributor in sales meetings on digital marketing topics (ex. best practice sharing, industry trends) Be and effective partner with the market's sales team in generating digital revenue
    $43k-62k yearly est. Auto-Apply 60d+ ago
  • Specialty Account Manager, Auvelity (Springfield, MO)

    Axsome Therapeutics, Inc. 3.6company rating

    Customer success manager job in Springfield, MO

    Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X. About This Role Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: * Proficient in both virtual and live customer engagements * Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership * Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines * Develop strong customer relationships by better understanding the customer's needs * Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) * Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients * Communicate territory activity in an accurate and timely manner as directed by management * Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results * Successfully complete all training classes in a timely manner * Complete administrative duties in an accurate and timely fashion * Manage efforts within assigned promotional budget * Effectively collaborate across all corporate functions * Attend medical congresses and society meetings as needed * Ensure timely access for patients through patient services and savings programs * Overnight travel as indicated by the needs of the business * Additional responsibilities as assigned Qualifications / Requirements * Bachelor's degree from an accredited college or university * Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role * 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space * Psychiatry/CNS experience strongly preferred * Demonstrated experience delivering outstanding results * Launch experience strongly preferred * Must live in the territory's geography * Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals * Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment * Comfortability with uncertainty and high expectations * Patient support services experience a plus * Strong digital marketing aptitude * Strong interpersonal, presentation, and communication skills * Frequent driving, including extended periods of time behind the wheel * Prolonged sitting and standing as part of daily job functions * Ability to lift and carry up to 30lbs regularly * Overhead reaching required to close and secure liftgates or similar equipment Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package. Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.
    $100k-150k yearly 13d ago
  • Corporate Sales Manager

    Keep Supply

    Customer success manager job in Springfield, MO

    Full-time Description Would you like to enjoy 100% paid medical, dental and vision insurance for you and your entire family? How about unlimited paid time off and a supportive and positive work environment? Keep Supply offers all of the above plus a bonus program and significant growth opportunity! As a Great Game of Business practitioner, we have a collaborative environment where every individual understands their impact on the company's bottom line and works together to achieve shared success. This creates a supportive and positive work environment that fosters personal and professional growth. We are a respected and resourceful distributor of heavy commercial and industrial refrigeration parts, equipment and other MRO supplies on a mission to #bethebestpart. No matter the need, we keep our customers supplied and running. Summary The Corporate Sales Manager is responsible for pursuing strategic corporate-level opportunities, building relationships with key decision-makers, and managing all RFP and contract-related requests from existing customers. This role works closely with leadership and the Inside Sales team to secure large-scale agreements, expand Keep Supply's footprint within multi-site organizations, and ensure customer needs are met with speed, precision, and professionalism. The Corporate Sales Manager serves as the primary point of contact for high-level purchasing teams and drives long-term revenue growth through thoughtful engagement, negotiation, and partnership-building. Key Responsibilities Lead pursuit of large, multi-site and corporate-level customers, building relationships with senior procurement and supply chain leaders. Own RFP, RFQ, and contract renewal activity, coordinating cross-functionally to deliver competitive, accurate proposals and support negotiations. Drive revenue growth through national agreements, pricing programs, and expansion of existing customer partnerships. Partner closely with Inside Sales, Pricing, Operations, and Leadership to ensure seamless execution of awarded contracts. Maintain pipeline visibility, documentation, and compliance through Salesforce while providing regular updates to Sales leadership. Requirements Bachelor's degree in Business, Supply Chain, Marketing, or related field; or equivalent professional experience. 5+ years of B2B sales experience, with demonstrated success pursuing and closing complex or high-value opportunities Proven experience managing RFPs, RFQs, and contract negotiations from intake through execution Strong ability to engage and build relationships with senior-level stakeholders, including procurement and supply chain leaders Experience working cross-functionally with pricing, operations, and sales teams Proficiency with CRM systems (Salesforce preferred) and strong organizational discipline Excellent written and verbal communication skills, with the ability to clearly articulate value propositions Strong analytical and negotiation skills, with attention to margin and long-term profitability Ability to manage multiple priorities, deadlines, and stakeholders simultaneously Competencies Strategic Corporate Sales - Identifies and pursues high-value, multi-site opportunities by aligning customer needs with long-term business objectives. Enterprise Relationship Management - Builds trusted partnerships with senior-level procurement, purchasing, and supply chain stakeholders. RFP & Contract Management - Leads the end-to-end RFP, RFQ, and contract renewal process with accuracy, organization, and speed. Value-Based Selling & Negotiation - Develops compelling value propositions and negotiates pricing and terms that support sustainable growth. Cross-Functional Collaboration - Works closely with inside sales, pricing, operations, and leadership to deliver seamless customer solutions. Financial & Margin Acumen - Evaluates pricing structures and contract performance to ensure profitability and long-term success. Company Culture We are a small, scrappy team and all of us do a lot of different things every day. We all enjoy working towards our goals and like to celebrate those wins as well. We place a very high value on teamwork, work ethic and humility. Do business worth repeating. Build the best team, serve others fully and use business to make life rewarding for everyone we encounter. #BETHEBESTPART Keep Supply is an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
    $51k-78k yearly est. 14d ago
  • System Center Service Manager

    Stem Xpert

    Customer success manager job in Springfield, MO

    TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients. Job Description Role: System Center Service Manager Location: Spring,TX Duration: Long-term Type: Contract Pay rate: Can Be Discussed (DOE) Under general supervision, participates in the analysis, design, testing, implementation and support of Microsoft System Center Service Manager 2012 R2. Partners with the business community in defining systems scope and objectives through research and fact-finding. Performs analysis of business and user needs, documents requirements, and assists development teams in implementing complex systems solutions. Competent to work in all phases of systems analysis and considers the business implications of the technology to the current business environment. Possesses a thorough understanding of Microsoft System Center Service Manager 2012 R2 with a reasonable understanding of current Microsoft SharePoint platforms. Reports directly to team lead or manager. Responsibilities • Functions as a liaison to multiple business units. Serves as point of contact for issue reporting, tracking, resolution and validation. • Aid in leading the analysis, design, testing, implementation, and support activities for Service Manager solutions • Use Service Manager experience/knowledge to offer up best practices/solutions to identified business needs/issues • Prepare documentation (requirements, recommendations, technical analysis) • Prepare Mockups/Prototypes based on Requirements/Recommendations - use knowledge of Service Manager features/tools to offer up “solutions” to the identified requirements • Troubleshoot any application side issues; document findings/solutions/fix, work with technical administrators to implement solution/fix • Work with business units to develop and/or maintain their reporting needs • Provide training for key stakeholders on current and future functionality • Champions development guidelines and standards • Develops and executes unit test plans and assists in the development and execution of system test plans • Strong understanding of Software Development Lifecycle (SDLC) Qualifications Qualifications • 6+ years of Administration/Analyst experience with at least 2 years focused in Service Manager related processes • Strong analytical and complex problem solving skills. • Working with all levels within an organization including senior executives, directors, managers, corporate and technical staff • Strong customer service skills and focus • Strong written and verbal communication skills • Strong organization and interpersonal skills • Enjoys working as a member of a team, fosters a team environment, is an active and positive participant in forming a team oriented culture. • Able to work independently balancing shifting workloads and priorities. • Demonstrates an aptitude for continuous learning and personal development (intellectually curious). • Time management, prioritization and organization with the ability to prioritize activities and lead multiple tasks at once • Experience implementing enterprise-wide solutions • Proven ability to train and communicate SCSM features and functions to non-technical audiences • Demonstrable experience administering SCSM • Experience creating reports with Microsoft SSRS and the Service Manager Data warehouse Technical Understanding: • General to advanced knowledge of the following System Center Service Manager concepts: o Reporting/data warehouse o Request offerings and templates o User security roles o Notification subscriptions and templates • Experience with System Center Orchestrator a plus • Exposure to Provance Asset Management/Data Management a plus • Experience with other applications in the System Center suite a plus • Experience with Powershell a plus • Experience with Service Manager Authoring a plus • Experience with SharePoint 2007 to SharePoint 2013 a plus Additional InformationThanks & Regards... Chris Zion Talent Acquisition chris at tekwissen dot com ************
    $28k-39k yearly est. 60d+ ago
  • System Center Service Manager

    Practice Xpert Inc. 3.7company rating

    Customer success manager job in Springfield, MO

    TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients. Job Description Role: System Center Service Manager Location: Spring,TX Duration: Long-term Type: Contract Pay rate: Can Be Discussed (DOE) Under general supervision, participates in the analysis, design, testing, implementation and support of Microsoft System Center Service Manager 2012 R2. Partners with the business community in defining systems scope and objectives through research and fact-finding. Performs analysis of business and user needs, documents requirements, and assists development teams in implementing complex systems solutions. Competent to work in all phases of systems analysis and considers the business implications of the technology to the current business environment. Possesses a thorough understanding of Microsoft System Center Service Manager 2012 R2 with a reasonable understanding of current Microsoft SharePoint platforms. Reports directly to team lead or manager. Responsibilities • Functions as a liaison to multiple business units. Serves as point of contact for issue reporting, tracking, resolution and validation. • Aid in leading the analysis, design, testing, implementation, and support activities for Service Manager solutions • Use Service Manager experience/knowledge to offer up best practices/solutions to identified business needs/issues • Prepare documentation (requirements, recommendations, technical analysis) • Prepare Mockups/Prototypes based on Requirements/Recommendations - use knowledge of Service Manager features/tools to offer up “solutions” to the identified requirements • Troubleshoot any application side issues; document findings/solutions/fix, work with technical administrators to implement solution/fix • Work with business units to develop and/or maintain their reporting needs • Provide training for key stakeholders on current and future functionality • Champions development guidelines and standards • Develops and executes unit test plans and assists in the development and execution of system test plans • Strong understanding of Software Development Lifecycle (SDLC) Qualifications Qualifications • 6+ years of Administration/Analyst experience with at least 2 years focused in Service Manager related processes • Strong analytical and complex problem solving skills. • Working with all levels within an organization including senior executives, directors, managers, corporate and technical staff • Strong customer service skills and focus • Strong written and verbal communication skills • Strong organization and interpersonal skills • Enjoys working as a member of a team, fosters a team environment, is an active and positive participant in forming a team oriented culture. • Able to work independently balancing shifting workloads and priorities. • Demonstrates an aptitude for continuous learning and personal development (intellectually curious). • Time management, prioritization and organization with the ability to prioritize activities and lead multiple tasks at once • Experience implementing enterprise-wide solutions • Proven ability to train and communicate SCSM features and functions to non-technical audiences • Demonstrable experience administering SCSM • Experience creating reports with Microsoft SSRS and the Service Manager Data warehouse Technical Understanding: • General to advanced knowledge of the following System Center Service Manager concepts: o Reporting/data warehouse o Request offerings and templates o User security roles o Notification subscriptions and templates • Experience with System Center Orchestrator a plus • Exposure to Provance Asset Management/Data Management a plus • Experience with other applications in the System Center suite a plus • Experience with Powershell a plus • Experience with Service Manager Authoring a plus • Experience with SharePoint 2007 to SharePoint 2013 a plus Additional Information Thanks & Regards... Chris Zion Talent Acquisition chris at tekwissen dot com ************
    $28k-35k yearly est. 1d ago
  • Account Manager (Springfield)

    Color-Art Integrated Interiors 4.2company rating

    Customer success manager job in Springfield, MO

    Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members. OVERVIEW: We are seeking a confident and self-motivated candidate who is committed to leveraging knowledge, research insights, and applications in the corporate, education, and healthcare markets to help develop and grow business. Your primary objective is to drive sales, ensure customer satisfaction, and maintain long-term business relationships. KEY RESPONSIBILITIES Quarterback | Relationship Owner: * Develop, establish, & maintain strong relationships with existing and new clients, including A&D, and other appropriate influencers. * Serve as the primary point of contact for clients, owning all critical details, milestones & deadlines, meetings, processes, and overall customer experience. * Move project through to completion. * #1 resource for finding answers or solutions. * Be a trusted & educated resource for the customer. Sales and Business Development: * Promote and sell all Circadia services within existing accounts and develop new accounts. * Identify new sales opportunities and actively pursue leads to grow the account base. * Meet or exceed sales targets and performance metrics. * Track all sales activities including forecasting in the CRM. Knowledge Consultant: * Stay up to date on the latest furniture trends, product offerings, and industry developments to provide clients with the most relevant and innovative solutions. * Advise clients on product selection based on their specific needs, space requirements, and design preferences. * Solution focused & strategic problem solver. * Maintain an overall understanding of current market trends. * Maintain knowledge of manufacturer partner capabilities and portfolio. * Ability to facilitate a showroom tour for a strategic client. * Capable to create generic thought starters from manufacturer images and photography. * Ability to create or give direction for conceptual applications or layouts. Project Process & Resource Allocator: * Defines & owns entire project process. * Properly uses resources to move the project through completion. * Develop & own timeline through project completion both internally & externally. * Develop & own high/low budget through project completion ensuring we are staying within budget. * Knowledge of contracts and strategically applying them. * Handle customer complaints and issues promptly and professionally, working toward quick resolutions. * Collaborate with the entire project team to deliver exceptional customer experience and ensure smooth operations. * Attend trade shows, conferences, and industry events to network and stay informed about industry trends. CORE COMPETENCIES * Sales & Negotiation: Build relationships, negotiate deals, and drive sales. * Product Knowledge: Expertise in furniture types, materials, and design trends. * Customer Service: Address customer concerns, resolve issues, and provide ongoing support. * Communication: Clearly convey product details, listen to client needs, and collaborate with teams. * Team Collaboration: Coordinate with internal teams to ensure smooth order processing and delivery. * Market & Financial Acumen: Understand market trends, manage pricing, and forecast sales. * Tech-Savvy: Utilize CRM software and digital tools for tracking and communication. EDUCATION & EXPERIENCE * Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience. * Ability to travel for client visits, conferences and industry related events.
    $30k-38k yearly est. 15d ago
  • Account Manager

    Notified

    Customer success manager job in Springfield, MO

    Who We Are West solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight. As part of West's commitment to investing in category-leading platforms that address evolving enterprise needs, we are pleased to introduce WestCX to our portfolio. WestCX will serve as the technology and innovation engine behind two distinct go-to-market brands: Mosaicx and TeleVox. WestCX strengthens our position in delivering AI-driven, omnichannel solutions that automate interactions and optimize engagements, improving efficiency and customer satisfaction. Together, the brands will collaborate to bring advanced technology and communication solutions to organizations seeking personalized engagement and experiences. Visit ************ to learn more. About the Role: We are seeking an Account (Relationship) Manager to join our dynamic team. This role is primarily focused on managing existing accounts and fostering relationships with our high-value clients. The ideal candidate will have a strong background in account management, with a proven ability to identify opportunities for cross-selling our suite of patient engagement products. Key Responsibilities Manage a portfolio of existing high-value client accounts, ensuring high levels of customer satisfaction and retention Develop and maintain strong relationships with key stakeholders within client organizations Negotiate contract extensions and expansion Collaborate with internal teams, including marketing and product development, to align client needs with our offerings Conduct regular account reviews to assess client needs, performance, and satisfaction Prepare and present reports on account status, sales performance, and growth opportunities to senior management Travel as needed Role Focus Build and execute a strategic account plan that will: Identify customer's key business drivers & needs Identify opportunities for cross-selling additional products and services to enhance client engagement and satisfaction Identify customer attrition risk drivers and recommendations for risk mitigation Identify opportunities for adoption and growth within existing accounts Stay informed about industry trends and competitor offerings to effectively position our solutions in the market Required Qualifications: Education & Experience Bachelor's degree in Business, Marketing, Healthcare, or related field (equivalent professional experience may be considered in lieu of formal education) 5+ years of experience in account management or sales 5+ years of experience being measured on revenue retention and growth with successful track record Core Skills & Abilities Excellent communication, negotiation, and interpersonal skills Proven ability to build and maintain relationships with clients at all levels Self-motivated with a results-driven approach and focus on customer success Proven experience managing contract renewals, including negotiating terms, ensuring timely execution, and maintaining high client retention rates Established success in identifying opportunities for cross-selling and upselling Building and executing a sales/account management territory plan Ideal Candidate Profile: Industry Experience Experience in healthcare technology sector (preferred) Healthcare IT sales experience (EHR, EMR, telemedicine, etc.) Knowledge of healthcare industry standards Background in contact center technology solutions (IVR, omnichannel communication, workforce management, etc.) Previous experience with SaaS solutions or cloud-based offerings Technical & Strategic Expertise Strong understanding of IT solutions (cloud, software, and infrastructure) and their application in healthcare and contact centers Familiarity with industry research & BI tools (Definitive Analytics, LinkedIn Navigator, KLAS, etc.) Strong understanding of patient engagement solutions and healthcare industry dynamics Demonstrated ability to build relationships with senior executives (C-suite/VP level) If you're ready to take on this exciting challenge and grow with a dynamic company at the forefront of customer experience technology, apply today to become part of the Mosaicx success story! In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family. Medical, dental, vision insurance Health savings and flexible spending accounts Mental health and wellness program (EAP) Paid time off including vacation, holiday and sick time 401(k) retirement plan with company match up to 6% after one year Tuition reimbursement & in house learning platform Service awards. . . and much more Apply today and be a part of Innovative Technology! We have discovered the most effective way to create and maintain a global presence is to represent diversity in our workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.
    $39k-67k yearly est. Auto-Apply 60d+ ago
  • Account Manager - Liquid Waste

    GFL Environmental Inc.

    Customer success manager job in Springfield, MO

    Promote, sell, increase and preserve GFL Environmental, Inc used oil recovery, waste/waste processing, vacuum truck services, and hazardous waste removal services to businesses and industrial establishments in assigned territory by identifying new market areas, maintaining current customers, and developing strategies to outweigh competition. Prepare sales contracts with knowledge of pricing, costs and equipment with input from Commercial Sales Manager or Branch Manager. Essential Functions: * Aggressively solicit lines of business from current and prospective customers to maintain and increase customer base. * In-depth knowledge of hazardous waste regulations (e.g., RCRA, TSCA) and disposal/recycling processes. * Assist clients in maintaining compliance with hazardous waste handling and disposal standards, including documentation and reporting requirements. * Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs. * Compile and manage lists of prospective customers in provided sales funnel for use in sales leads through cold-calling and other techniques. * Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories. * Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service. * Develop and maintain working knowledge of products and equipment pricing, costs and applications. * Provide price quotes and credit terms to potential customers and prepare sales contracts. * Develop and exhibit proficiency in product placement, customer needs analysis, customer upgrades. * Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features. * Maintain awareness of the activities of all competitors. * Assist with the identification and implementation of price increases for substandard accounts. * Participate in business related meetings, conferences, social functions and civic organizations to boost the overall exposure of the Company. * Court, cultivate, secure and act as liaison between large customers, municipal and governmental sector business including bid invitations and preliminary bid preparation. Additional Responsibilities: * Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * Perform other duties and responsibilities as required or requested by management. Education, Training, Experience and Licensing/Certification Requirements: * Bachelor's degree from a four (4) year college or university * 1-2 years' experience in environmental waste industry. * Five (5) to seven (7) years of sales experience with thorough knowledge of sales techniques. * Equivalent combination of education and experience. * Certifications such as HAZWOPER or RCRA compliance training a plus. * Possess valid state driver's license. Knowledge, Skills and Abilities: * Strong verbal communication and interpersonal skills. * Ability to read, analyze and interpret general business periodicals, professional journals, technical journals or governmental regulations. * Ability to effectively present information and respond to questions from managers, clients, customers and the general public. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. * Ability to create, design and implement solutions to general and customer specific problems. * Ability to interpret instructions furnished in written, oral, diagram or schedule form. * Ability to self-direct various assigned initiatives and to work under limited supervision. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb. * Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. * Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 25 pounds. * Must adhere to safety protocols when visiting hazardous waste facilities or handling hazardous materials. Working Conditions: * Work involves extended periods of driving resulting in exposure to high vehicle traffic and extended periods of sitting. * Occasionally exposed to outside weather conditions of heat, cold and humidity. * Noise level is usually moderate but can become loud. #GFLTalent GFL Environmental, Inc. is an Equal Opportunity Employer. It will make reasonable accommodations to enable employees to perform their jobs. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $39k-67k yearly est. Auto-Apply 49d ago
  • Account Manager - State Farm Agent Team Member

    Clint Harris-State Farm Agent

    Customer success manager job in Springfield, MO

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development 401(k) Dental insurance Health insurance Vision insurance ABOUT OUR AGENCY: Ive been proudly serving the Springfield community since 2007, and were now approaching our 20-year anniversary. One of the things that truly defines our agency is how connected we are to the community. We regularly run booths at local events like the Route 66 Festival, the Ozarks Food Truck Festival, Cars & Coffee, The Man Show, and many others. During the summer, we host monthly customer appreciation days at the officecomplete with free food, yard games like cornhole, and plenty of time for customers to connect with our team. Our office culture is tight knit, welcoming, and genuinely fun. We make it a point to spend time together outside of work, gathering once a month at an off-site location to strengthen relationships between both of our teams. We rotate activities to keep things freshdinners, trivia, breweries, game nights, and more. We also celebrate holidays together, often at my home, because we truly see ourselves as a work family. When we win, we win together. We currently have 13 full-time team members across two offices and 3 additional part-time employees. I offer competitive benefits, including a 401(k) plan, health insurance, dental and vision coverage, and unlimited PTO. We also love to make work rewardingteam outings, friendly competitions throughout the year, a highly competitive bonus plan, and birthday lunches for the entire office are all part of the experience. If youre looking for a place where you can grow your career, feel supported, and be part of a team that genuinely enjoys working together, youll feel right at home here. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Clint Harris - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 28d ago
  • Account Manager - State Farm Agent Team Member

    Howie Wehmeyer-State Farm Agent

    Customer success manager job in Springfield, MO

    Job DescriptionBenefits: Simple IRA Health stipend License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Howie Wehmeyer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Conduct policy reviews and provide recommendations to customers. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 23h ago
  • Account Manager

    Circadia

    Customer success manager job in Springfield, MO

    Job Description Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members. OVERVIEW: We are seeking a confident and self-motivated candidate who is committed to leveraging knowledge, research insights, and applications in the corporate, education, and healthcare markets to help develop and grow business. Your primary objective is to drive sales, ensure customer satisfaction, and maintain long-term business relationships. KEY RESPONSIBILITIES Quarterback | Relationship Owner: Develop, establish, & maintain strong relationships with existing and new clients, including A&D, and other appropriate influencers. Serve as the primary point of contact for clients, owning all critical details, milestones & deadlines, meetings, processes, and overall customer experience. Move project through to completion. #1 resource for finding answers or solutions. Be a trusted & educated resource for the customer. Sales and Business Development: Promote and sell all Circadia services within existing accounts and develop new accounts. Identify new sales opportunities and actively pursue leads to grow the account base. Meet or exceed sales targets and performance metrics. Track all sales activities including forecasting in the CRM. Knowledge Consultant: Stay up to date on the latest furniture trends, product offerings, and industry developments to provide clients with the most relevant and innovative solutions. Advise clients on product selection based on their specific needs, space requirements, and design preferences. Solution focused & strategic problem solver. Maintain an overall understanding of current market trends. Maintain knowledge of manufacturer partner capabilities and portfolio. Ability to facilitate a showroom tour for a strategic client. Capable to create generic thought starters from manufacturer images and photography. Ability to create or give direction for conceptual applications or layouts. Project Process & Resource Allocator: Defines & owns entire project process. Properly uses resources to move the project through completion. Develop & own timeline through project completion both internally & externally. Develop & own high/low budget through project completion ensuring we are staying within budget. Knowledge of contracts and strategically applying them. Handle customer complaints and issues promptly and professionally, working toward quick resolutions. Collaborate with the entire project team to deliver exceptional customer experience and ensure smooth operations. Attend trade shows, conferences, and industry events to network and stay informed about industry trends. CORE COMPETENCIES Sales & Negotiation: Build relationships, negotiate deals, and drive sales. Product Knowledge: Expertise in furniture types, materials, and design trends. Customer Service: Address customer concerns, resolve issues, and provide ongoing support. Communication: Clearly convey product details, listen to client needs, and collaborate with teams. Team Collaboration: Coordinate with internal teams to ensure smooth order processing and delivery. Market & Financial Acumen: Understand market trends, manage pricing, and forecast sales. Tech-Savvy: Utilize CRM software and digital tools for tracking and communication. EDUCATION & EXPERIENCE Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience. Ability to travel for client visits, conferences and industry related events.
    $39k-67k yearly est. 13d ago
  • Account Manager

    Brenntag 4.5company rating

    Customer success manager job in Springfield, MO

    Account ManagerOur team in Springfieldcurrently has an opening for an Account ManagerYOUR ROLE & RESPONSIBILITIESJob Summary: Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day. Job Description:Customer Business Development (70%) Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels). Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff). Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager. Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals. Manage spot business/rush offers, get support from Commercial Assistant when necessary. Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics). Act as major point of contact to customers in assigned territory in all commercial matters. Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand. Leverage Brenntag Connect to generate and maximize sales. New Customer Generation (10%) Spot opportunities for launching sales projects in cooperation with other departments like Product Management. Identify and prioritize prospective customers. Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline. Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities. Sales & General Admin (15%) Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management. Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects). Update and maintain customer opportunity pipelines and potentials in the CRM system Complete sales and revenue-related reporting. Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function. Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements. Know-How Management (5% to-be) Maintain an up-to-date level of product knowledge, e.g., via training. Keep up to date with changes and updates in the product portfolio and in the market. Keep up to date on feedstock and upstream developments that impact product price movements. YOUR PROFILEEducation and Experience: Preferably Post-Secondary Education with a focus in Business, Science or equivalent. Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role). Must have a Valid driver's license with clean driving record Strong commercial understanding High self-management capabilities Customer-centric mindset, focusing on creating a positive experience for the customer Strategic mindset and ability to add value through providing solutions Strong ability to manage complexity in a dynamic work environment. Outstanding listening, communication, networking, interpersonal and influencing skills Ability to engage different levels in the organization Fluent in English (verbal and written) Travel as per business needs OUR OFFER We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. Paid parental leave Education assistance program Employee assistance program Various healthcare plan options as well as 401(k) INTERESTED? We look forward receiving your application. Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.). Brenntag North America, Inc. and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to ********************************** or view the poster at ********************************************** Contents/E-Verify_Participation_Poster.pdf. Brenntag TA Team
    $35k-55k yearly est. Auto-Apply 60d+ ago
  • Account Manager - Home Health - Sales

    Vital Caring Group Available Jobs

    Customer success manager job in Springfield, MO

    VitalCaring Group is excited to welcome Traditions Health team members into our growing, purpose-driven organization. Candidates selected for this position will transition to employment with VitalCaring effective January 1, 2026. As part of VitalCaring, you'll step into meaningful work supported by our values -Trustworthy, Capable, Compassionate, Proactive, and Called - and benefit from the resources, tools, and culture of caring that define who we are. You'll play a vital role in helping us serve our communities with excellence as we move forward together. Join VitalCaring - Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice provider-we're a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. Why Choose VitalCaring? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families-today and into the future Make a Meaningful Impact - Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team - Work with a team who genuinely care and invest in your success. Grow Your Career - Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits - Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being-offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Compensation/Earning Potential: generous salary with unlimited commission potential Health & Wellness Medical, Dental & Vision Pharmacy Benefits Virtual & Mental Health Support Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) Supplemental Health & Life Insurance Financial & Legal 401(k) with Company Match Employee Referral Program Prepaid Legal Plans Identity Theft Protection Work-Life Balance & Perks Paid Time Off Pet Insurance Tuition & Continuing Education Reimbursement Join VitalCaring Group and experience a company that invests in you every step of the way! As the Account Manager, you will: Proactively develop and sustain relationships with existing referral sources, including physicians, hospitals, senior living communities, and other healthcare providers, primarily through in-person visits to foster trust and collaboration. Regularly identify and pursue new referral sources by cold calling and attending community networking events to build a diverse and expanding pipeline. Meet or exceed specific referral targets, with a focus on consistently growing your territory and maintaining high levels of activity. Serve as the primary point of contact for referral partners, ensuring they receive timely updates and excellent service that encourages ongoing referrals. Collaborate with operational partners to coordinate patient care and ensure seamless service delivery based on referral source feedback. Track daily productivity through effective CRM management. Engage in community outreach, educational events, and professional networking to raise awareness of VitalCaring's services and create new opportunities. Skills for Success: A proactive, self-starter attitude with a demonstrated ability to hunt for new business opportunities and develop new referral partnerships. Comfort with field work, including face-to-face meetings and networking within healthcare communities. Exceptional relationship-building skills, able to establish trust quickly and maintain strong, professional rapport over time. Goal-oriented with a proven track record of hitting or exceeding targets in a sales or account management role. Highly organized, disciplined, and capable of managing a dynamic schedule that balances client meetings, prospecting, and reporting. Excellent communication skills, both in person and virtually, with a focus on customer service and solution finding.
    $40k-67k yearly est. 18d ago
  • Account Manager

    Wallace Management Company

    Customer success manager job in Monett, MO

    Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you! Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service! Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980. Why Wallace Finance? Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members 401(k) plan including company match Paid holidays and vacation time Monthly bonus opportunities Account Manager Role Responsibilities include: Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments Preparing loan documents and managing the application process Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status Contacting customers to help them get back on track if they have overdue payments Partnering with Management to maintain branch operating standards and grow the business This position may require occasional travel.
    $39k-67k yearly est. 60d+ ago
  • Sales Manager

    O'Reilly Hospitality Management LLC 3.7company rating

    Customer success manager job in Springfield, MO

    JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Sales Manager Location: TownePlace Suites by Marriott - Springfield, MO Essential Responsibilities: Solicit, negotiate, and generate contracted revenues from prospects that meet criteria in the hotel business plan. Employ revenue management techniques to recommend corporate rate proposals. Accurately prepare and present Requests for Proposals to ensure value for both the client and the hotel. Prospect for new contract business using multiple methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards. Ensure all outside sales information is entered into SalesPro/Delphi. Develop, implement, and consistently update sales action plans. Manage and maintain an accurate, up-to-date contact management system. Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns. Attend daily business review meetings to communicate client requirements accurately to hotel staff, approved by the Director of Sales. Coordinate and participate in target market trade shows and sales blitzes. Conduct competitive analysis and maintain competitor files to ensure strong market positioning. Maintain positive relationships with local civic groups and companies. Report to scheduled shifts on time, in compliance with professional appearance standards and company policy. Follow all company policies and procedures related to the position. Embrace OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures. Perform other related duties as required. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Ability to identify and resolve problems efficiently. Excellent verbal and written communication skills. Ability to deliver measurable results. Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy. Strong multitasking and prioritization skills. Experience with relevant brand-specific PMS. Proficiency with Microsoft Office (Word, Excel, etc.). Professional and persuasive presentation skills for individuals and groups. Solid product and service knowledge. Ability to work independently with confidence, energy, and enthusiasm. Build and maintain sales relationships in the community through civic involvement (e.g., Chamber of Commerce, CVB activities). Strong analytical skills to measure business potential and value to the hotel. Ability to interact with all levels of customers and hotel management. Develop and maintain a strong hospitality industry network. Stay up to date on market trends and adjust strategies as needed. Promote teamwork, collaboration, and strong relationships with leadership and teams. Adaptable to change and able to foster an environment that supports change. Ability to work under pressure and meet deadlines. Education & Experience: Bachelor's or associate degree preferred (Hospitality Management strongly preferred) or equivalent experience. 1-2 years of prior sales experience; hospitality industry experience preferred. Valid driver's license and proof of current vehicle insurance required. Reliable transportation for regional travel, with ability to travel by vehicle or air to various locations and conferences. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Physical Requirements of the Position: Light Work: Exerting up to 40 lbs. occasionally (up to 1/3 of the time), up to 20 lbs. frequently (1/3-2/3 of the time), and/or a negligible amount of force constantly (2/3 or more of the time). Requires walking or standing to a significant degree. May be required to lift over 40 lbs. on occasion. Physical Activity of the Position: Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. This is a safety-sensitive position and may be subject to additional safety requirements. Environmental Conditions: General interior office environment. Minimal distractions, primarily from phones and occasional interruptions. Protection from weather conditions but not necessarily from temperature changes. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications
    $40k-59k yearly est. Auto-Apply 60d+ ago
  • Sales Account Manager

    Darragh Company 3.7company rating

    Customer success manager job in Springfield, MO

    Darragh is a fourth-generation, family-owned and operated company that originated in Arkansas. Darragh is known for fostering career growth while maintaining a welcoming, family-oriented atmosphere. Professionals across Arkansas and the surrounding states have trusted us for top-quality building materials and expert guidance since 1906. Professionals continue to rely on us to provide exceptional customer service and products. At Darragh, our core focus is good people doing good business and helping professional contractors succeed. If you are looking for a company with values and work-life balance, this opportunity could be just what you're looking for. Summary As a Sales Account Manager, your are responsible for generating new leads to build a book of business through proactive networking, prospecting, and strategic sales activities. This role focuses on identifying and cultivating relationships with potential and existing customers, managing the full sales cycle, and developing long-term partnerships through a consultative, solutions-driven approach. Success in this position requires exceptional customer service skills, strong relationship-building skills, excellent networking skills, and consistent execution of sales processes to drive growth and meet business objectives. Essential Duties and Responsibilities include the following: Meet or exceed annual sales and gross profit growth targets. Maintain customer records within our CRM program, including contacts, files, business goals, and potential sales opportunities, while also meeting the weekly target for planned sales calls (PSC). Manage existing accounts, secure orders, acquire new accounts, maintain satisfactory A/R balances on invoices, and stay up to date with all the latest products within the industry. Monitor competition in the market and provide insight to sales management. Handle customer complaints promptly and professionally. Coordinate sales efforts with marketing, sales management, accounting, and logistics. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Qualifications Qualifications include the following: A minimum of 2 years of experience working in a similar sales role. Reliable transportation and valid driver's license (required). Excellent communication skills (both written and orally), and proficient in basic math and computer skills, including CRM programs and Microsoft Office applications. Capability of effectively planning and organizing your workday, generate new prospects through various networking opportunities, and deliver exceptional customer service to foster long-term customer relationships. Ability to drive, stand, and/or walk for extended periods, able to work in various weather conditions, and lift up to 50 pounds; this is a safety-sensitive position. Benefits Company provided cell phone and laptop. Vehicle allowance and mileage reimbursement program. Flexible Paid Time Off of 160 hours per year Generous benefits package that includes health insurance with a portion company paid, dental vision, disability insurance, and many more. 401k with a generous matching program. We offer training and professional development opportunities for all our employees. If you are looking for a career and not just a job, visit ******************************* Equal Opportunity Employer (EOE); Minority/Female/Disabled/Veteran (M/F/D/V; Drug Free Workplace (DFW) #ZR
    $31k-51k yearly est. 9d ago
  • Sales Account Manager (Columbia, MO.)

    Sumnerone Inc. 4.2company rating

    Customer success manager job in Springfield, MO

    SumnerOne is hiring a Sales Account Manager to drive growth in the Columbia, MO. region! This role is centered on generating new business while managing an established territory and maintaining strong customer relationships. We believe growth comes from being in front of customers and understanding how they operate. You'll spend your time meeting with businesses, identifying where we can add value, and delivering print and technology solutions that support their goals. This role offers the chance to take real ownership of your territory, build trusted relationships, and see the direct results of your work as we continue to grow! Responsibilities: Balance new customer acquisition and territory growth (70%) with existing account management and expansion (30%) Manage and grow an assigned portfolio of existing accounts through upselling, renewals, and value added solutions Develop and execute a territory plan to consistently generate new business opportunities Conduct in-person and virtual prospect meetings, assess client needs, and deliver tailored recommendations Present and demo print and technology solutions including copiers, printers, production print, and managed print services Negotiate contracts and pricing within defined margin guidelines Maintain a healthy pipeline, document all activity in Salesforce, and provide accurate forecasting Partner cross-functionally with service, operations, and support teams to ensure seamless onboarding and high client satisfaction Stay sharp on industry trends, competitive positioning, and evolving customer needs Meet and exceed monthly, quarterly, and annual sales goals Qualifications: 2+ years of proven B2B sales experience, ideally in business technology, office equipment, or related industries but not required A strong mix of account management and new business development skills Confidence leading sales conversations, delivering presentations, and closing deals with decision-makers CRM experience (Salesforce preferred) and strong organizational discipline Excellent written and verbal communication skills A high level of self-motivation, curiosity, and resilience Ability to travel within your territory for client meetings and occasional overnights as needed A desire to work in a performance-driven culture with real support behind you Requirements: Must be authorized to work in the U.S. and pass pre-employment screenings Fluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this role Why Sales at SumnerOne? Work Hard, Play Hard: Work hard and have a blast - enjoy a family-first work-life balance and a supportive work environment Career Growth: We're committed to your growth, offering numerous opportunities for career advancement and professional development Competitive Rewards: Benefit from a competitive base salary, uncapped commission, rewarding commission structure, and various perks including paid expenses, monthly car and phone allowances, PTO, and paid holidays. Gain access to exclusive networking events, incentive trips, and our Presidents Club Future-Ready Benefits : Secure your long-term goals with our 401(k) plan and profit-sharing options Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration Additional Information Job Type: Full-time (M-F, eligible for a hybrid schedule after 90 days of employment) Location: Columbia, MO. SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We're a family of respected companies united by ONE goal: to exceed our customers' expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we've grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success. SumnerOne is proud to be an Equal Opportunity Employer
    $31k-50k yearly est. Auto-Apply 1d ago
  • Account Manager - State Farm Agent Team Member

    Maureen Darby-State Farm Agent

    Customer success manager job in Reeds Spring, MO

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving Stone County for over 50 years, with Maureen leading the team since 2016 after 15 years on the corporate side of State Farm. With 43 years of industry experience, she is deeply rooted in the community and passionate about giving back. Were active in local events like the Rotary 5K, Easter Egg Hunt, Trunk or Treat, and the Fire Auxiliary Chili Cookoff. Maureen also serves on the Board of Directors for the Table Rock Lake Chamber of Commerce and supports numerous local fundraisers. Our team is growing! We currently have five full-time, one part-time member, and a high school internand were looking for a compassionate, quick-learning, tech-savvy problem solver with a great sense of humor to join us. Plus, you'll get to meet Taco, our beloved office mascot, on Taco Tuesdays! If youre looking for a team that values its customers, community, and each other, check out our Facebook page and Google Reviews to see what were all about! ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Maureen Darby - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain client relationships to drive retention and growth. Conduct policy reviews and provide recommendations to clients. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Strong leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 6d ago
  • Account Manager - State Farm Agent Team Member

    Bryant Chastain-State Farm Agent

    Customer success manager job in Bolivar, MO

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT THE AGENT: I am a second-generation State Farm Agent. I have been a member of the Bolivar community since 2011, and I am a member of the Chamber of Commerce. My office has been awarded several awards for our dedication to our customers' needs. A few are Ambassador Travel Qualifier, Circle Qualifier, Central Vice Presidents Council, Silver Scroll Agent, and Hall of Fame Agent. With over 23 years in business, Bryant has built a close-knit, goal-driven team of professionals who take pride in collaboration and results. The agency offers paid training, covers licensing costs, and provides ongoing support for professional growth. Team culture is a priority team lunches, office holiday celebrations, and community involvement all contribute to a positive, engaged atmosphere. The agencys long-standing commitment to both its people and its community sets it apart as a great place to build a career. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Bryant Chastain - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain client relationships to drive retention and growth. Conduct policy reviews and provide recommendations to clients. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Strong leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations.
    $39k-67k yearly est. 20d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Springfield, MO?

The average customer success manager in Springfield, MO earns between $53,000 and $131,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Springfield, MO

$83,000
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