Data manager vs senior service manager

The differences between data managers and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a data manager and a senior service manager. Additionally, a senior service manager has an average salary of $129,065, which is higher than the $108,359 average annual salary of a data manager.

The top three skills for a data manager include data analysis, visualization and data quality. The most important skills for a senior service manager are project management, client relationships, and business development.

Data manager vs senior service manager overview

	Data Manager	Senior Service Manager
Yearly salary	$108,359	$129,065
Hourly rate	$52.10	$62.05
Growth rate	16%	16%
Number of jobs	147,574	200,790
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 68%
Average age	47	47
Years of experience	8	8

What does a data manager do?

A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

Data manager vs senior service manager salary

Data managers and senior service managers have different pay scales, as shown below.

	Data Manager	Senior Service Manager
Average salary	$108,359	$129,065
Salary range	Between $73,000 And $160,000	Between $92,000 And $179,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	California	California
Best paying company	Meta	NVIDIA
Best paying industry	-	Professional

Differences between data manager and senior service manager education

There are a few differences between a data manager and a senior service manager in terms of educational background:

	Data Manager	Senior Service Manager
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 68%
Most common major	Business	Business
Most common college	Carnegie Mellon University	Carnegie Mellon University

Data manager vs senior service manager demographics

Here are the differences between data managers' and senior service managers' demographics:

	Data Manager	Senior Service Manager
Average age	47	47
Gender ratio	Male, 48.0% Female, 52.0%	Male, 66.8% Female, 33.2%
Race ratio	Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%	Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	11%	11%

Differences between data manager and senior service manager duties and responsibilities

Data manager example responsibilities.

Manage all Salesforce customer tech support inquiries.
Use of SalesForce and CRM for leads tracking.
Manage internal department & team initiatives including QA and documentation work.
Manage the profiling and cleansing of legacy data to new data structures.
Manage and lead scrum meetings for both reporting and commissioning development teams.
Manage CRO trials from selection, statement of work, through database lock.

Senior service manager example responsibilities.

Manage revenue and expenses for budget to meet shareholder KPI metrics.
Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.

Data manager vs senior service manager skills

Common data manager skills

Data Analysis, 7%
Visualization, 6%
Data Quality, 6%
Data Collection, 4%
Project Management, 4%
Patients, 4%

Common senior service manager skills

Project Management, 7%
Client Relationships, 7%
Business Development, 6%
Cloud, 5%
Email Marketing, 4%
Customer Service, 4%

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Data Manager
Data Manager vs Senior Service Manager

Updated January 8, 2025

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