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The differences between delivery supervisors and supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a delivery supervisor, becoming a supervisor takes usually requires 1-2 years. Additionally, a delivery supervisor has an average salary of $68,697, which is higher than the $53,902 average annual salary of a supervisor.
The top three skills for a delivery supervisor include DOT, CDL and customer satisfaction. The most important skills for a supervisor are customer service, safety procedures, and sales floor.
A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies. They are usually found at offices, tracking and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise. They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.
Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.
Delivery supervisors and supervisors have different pay scales, as shown below.
| Delivery Supervisor | Supervisor | |
| Average salary | $68,697 | $53,902 |
| Salary range | Between $43,000 And $108,000 | Between $31,000 And $92,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | Pennsylvania | Alaska |
| Best paying company | Lucid Motors | Reed Smith |
| Best paying industry | - | Health Care |
There are a few differences between a delivery supervisor and a supervisor in terms of educational background:
| Delivery Supervisor | Supervisor | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between delivery supervisors' and supervisors' demographics:
| Delivery Supervisor | Supervisor | |
| Average age | 44 | 46 |
| Gender ratio | Male, 82.9% Female, 17.1% | Male, 55.8% Female, 44.2% |
| Race ratio | Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 19.3% Asian, 6.4% White, 56.8% American Indian and Alaska Native, 1.0% | Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 6% |