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Dell technician support vs computer support technician

The differences between dell technician supports and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell technician support and a computer support technician. Additionally, a dell technician support has an average salary of $59,707, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a dell technician support include technical support, troubleshoot and network troubleshooting. The most important skills for a computer support technician are customer service, technical support, and computer support.

Dell technician support vs computer support technician overview

Dell Technician SupportComputer Support Technician
Yearly salary$59,707$41,852
Hourly rate$28.71$20.12
Growth rate10%10%
Number of jobs93,081121,180
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 46%
Average age4242
Years of experience22

Dell technician support vs computer support technician salary

Dell technician supports and computer support technicians have different pay scales, as shown below.

Dell Technician SupportComputer Support Technician
Average salary$59,707$41,852
Salary rangeBetween $40,000 And $87,000Between $34,000 And $51,000
Highest paying City-Lompoc, CA
Highest paying state-California
Best paying company-Lawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between dell technician support and computer support technician education

There are a few differences between a dell technician support and a computer support technician in terms of educational background:

Dell Technician SupportComputer Support Technician
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 46%
Most common majorComputer Information SystemsComputer Science
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Dell technician support vs computer support technician demographics

Here are the differences between dell technician supports' and computer support technicians' demographics:

Dell Technician SupportComputer Support Technician
Average age4242
Gender ratioMale, 88.1% Female, 11.9%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 9.9% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 11.2% White, 56.3% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell technician support and computer support technician duties and responsibilities

Dell technician support example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install OS and application software on new computers to user specifications.
  • Contact appropriate agencies for patients who present with potential domestic issues, while upholding company privacy policies and patient confidentiality.
  • Perform diagnostics and troubleshot hardware and software problems.
  • Configure wireless routers and network connections, enable wireless encryption, and troubleshot connectivity issues.

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Dell technician support vs computer support technician skills

Common dell technician support skills
  • Technical Support, 24%
  • Troubleshoot, 12%
  • Network Troubleshooting, 10%
  • Customer Issues, 7%
  • PC, 6%
  • A+, 5%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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