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Dell technician support vs computer technician

The differences between dell technician supports and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell technician support and a computer technician. Additionally, a dell technician support has an average salary of $59,707, which is higher than the $39,767 average annual salary of a computer technician.

The top three skills for a dell technician support include technical support, troubleshoot and network troubleshooting. The most important skills for a computer technician are customer service, desk support, and network printers.

Dell technician support vs computer technician overview

Dell Technician SupportComputer Technician
Yearly salary$59,707$39,767
Hourly rate$28.71$19.12
Growth rate10%10%
Number of jobs93,08195,688
Job satisfaction-5
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 40%
Average age4242
Years of experience22

Dell technician support vs computer technician salary

Dell technician supports and computer technicians have different pay scales, as shown below.

Dell Technician SupportComputer Technician
Average salary$59,707$39,767
Salary rangeBetween $40,000 And $87,000Between $28,000 And $55,000
Highest paying City-Alexandria, VA
Highest paying state-Virginia
Best paying company-The Citadel
Best paying industry-Government

Differences between dell technician support and computer technician education

There are a few differences between a dell technician support and a computer technician in terms of educational background:

Dell Technician SupportComputer Technician
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 40%
Most common majorComputer Information SystemsComputer Science
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Dell technician support vs computer technician demographics

Here are the differences between dell technician supports' and computer technicians' demographics:

Dell Technician SupportComputer Technician
Average age4242
Gender ratioMale, 88.1% Female, 11.9%Male, 87.0% Female, 13.0%
Race ratioBlack or African American, 9.9% Unknown, 5.4% Hispanic or Latino, 16.7% Asian, 11.2% White, 56.3% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell technician support and computer technician duties and responsibilities

Dell technician support example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install OS and application software on new computers to user specifications.
  • Contact appropriate agencies for patients who present with potential domestic issues, while upholding company privacy policies and patient confidentiality.
  • Perform diagnostics and troubleshot hardware and software problems.
  • Configure wireless routers and network connections, enable wireless encryption, and troubleshot connectivity issues.

Computer technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
  • Diagnose and troubleshot computer hardware and software.
  • Fix computers, do inventory of computers, run cables.
  • Show more

Dell technician support vs computer technician skills

Common dell technician support skills
  • Technical Support, 24%
  • Troubleshoot, 12%
  • Network Troubleshooting, 10%
  • Customer Issues, 7%
  • PC, 6%
  • A+, 5%
Common computer technician skills
  • Customer Service, 13%
  • Desk Support, 8%
  • Network Printers, 6%
  • Computer System, 6%
  • Technical Support, 6%
  • Laptop Computers, 5%

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