Dental office manager vs guest services manager

The differences between dental office managers and guest services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a dental office manager and a guest services manager. Additionally, a dental office manager has an average salary of $55,915, which is higher than the $46,930 average annual salary of a guest services manager.

The top three skills for a dental office manager include patients, patient care and customer service. The most important skills for a guest services manager are reservations, excellent guest, and front desk operations.

Dental office manager vs guest services manager overview

	Dental Office Manager	Guest Services Manager
Yearly salary	$55,915	$46,930
Hourly rate	$26.88	$22.56
Growth rate	28%	6%
Number of jobs	68,831	105,188
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 58%
Average age	47	47
Years of experience	6	6

What does a dental office manager do?

A dental office manager oversees the business operations of the dental practice, including billing, expenses, and budget. Dental office managers are leaders in the practice. Among their duties and responsibilities are appointment schedule maintenance and staff supervision. They coordinate the treatment of patients and oversee billing. They may become successful when they incorporate modern communication skills.

What does a guest services manager do?

A guest services manager is responsible for managing guest needs and front desk operations, ensuring the highest customer satisfaction. Guest services managers monitor staff performance, develop strategies and services to maximize productivity, and drive more revenues and profitability. They also resolve guests' complaints, providing service replacements or payment refunds as needed. They ensure the safety and security of all the facilities and amenities, including inventories and stock supplies' adequacy. A guest services manager must have excellent communication and leadership skills to handle operations efficiently.

Dental office manager vs guest services manager salary

Dental office managers and guest services managers have different pay scales, as shown below.

	Dental Office Manager	Guest Services Manager
Average salary	$55,915	$46,930
Salary range	Between $40,000 And $77,000	Between $34,000 And $63,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	New York
Best paying company	GPAC	InterContinental Hotels Group Resources, Inc.
Best paying industry	Professional	Hospitality

Differences between dental office manager and guest services manager education

There are a few differences between a dental office manager and a guest services manager in terms of educational background:

	Dental Office Manager	Guest Services Manager
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 58%
Most common major	Dental Assisting	Business
Most common college	University of Minnesota - Twin Cities	Cornell University

Dental office manager vs guest services manager demographics

Here are the differences between dental office managers' and guest services managers' demographics:

	Dental Office Manager	Guest Services Manager
Average age	47	47
Gender ratio	Male, 9.7% Female, 90.3%	Male, 44.0% Female, 56.0%
Race ratio	Black or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between dental office manager and guest services manager duties and responsibilities

Dental office manager example responsibilities.

Manage medical health documents, submit laboratory works and input diagnoses, ICD-9 and procedure codes.
Manage daily office operations, policies and procedures, and OSHA compliance in a fast pace setting.
Help dentist manage dental and medical emergencies by maintaining CPR certification.
Manage business accounts receivable and payable, payroll, and insurance verification and submission responsibilities.
Work a POS register and sell movie tickets.
Ensure HIPAA compliance, perform monthly inventory, order supplies.

Guest services manager example responsibilities.

Maintain, troubleshoot, and manage the hotel's property management systems (PMS) and other computer networks and software.
Manage Sarbanes-Oxley application compliance requirements.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop VIP recognition program to create lasting memories with the resorts group and leisure VIPs.
Full knowledge of resorts' rooms and venues.
Ensure compliance with Sarbanes-Oxley by complying with internal audit requests.

Dental office manager vs guest services manager skills

Common dental office manager skills

Patients, 24%
Patient Care, 11%
Customer Service, 10%
Dental Care, 6%
OSHA, 6%
Payroll, 5%

Common guest services manager skills

Reservations, 13%
Excellent Guest, 9%
Front Desk Operations, 7%
Payroll, 6%
Guest Satisfaction, 4%
Cleanliness, 4%

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Dental Office Manager
Dental Office Manager vs Guest Services Manager

Updated January 8, 2025

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