Dental office manager vs support manager

The differences between dental office managers and support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a dental office manager and a support manager. Additionally, a support manager has an average salary of $90,297, which is higher than the $55,915 average annual salary of a dental office manager.

The top three skills for a dental office manager include patients, patient care and customer service. The most important skills for a support manager are project management, technical support, and powerpoint.

Dental office manager vs support manager overview

	Dental Office Manager	Support Manager
Yearly salary	$55,915	$90,297
Hourly rate	$26.88	$43.41
Growth rate	28%	6%
Number of jobs	68,831	172,628
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 51%
Average age	47	47
Years of experience	6	6

What does a dental office manager do?

A dental office manager oversees the business operations of the dental practice, including billing, expenses, and budget. Dental office managers are leaders in the practice. Among their duties and responsibilities are appointment schedule maintenance and staff supervision. They coordinate the treatment of patients and oversee billing. They may become successful when they incorporate modern communication skills.

What does a support manager do?

A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.

Dental office manager vs support manager salary

Dental office managers and support managers have different pay scales, as shown below.

	Dental Office Manager	Support Manager
Average salary	$55,915	$90,297
Salary range	Between $40,000 And $77,000	Between $58,000 And $140,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	New York	New York
Best paying company	GPAC	Meta
Best paying industry	Professional	Finance

Differences between dental office manager and support manager education

There are a few differences between a dental office manager and a support manager in terms of educational background:

	Dental Office Manager	Support Manager
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 51%
Most common major	Dental Assisting	Business
Most common college	University of Minnesota - Twin Cities	California State University - Bakersfield

Dental office manager vs support manager demographics

Here are the differences between dental office managers' and support managers' demographics:

	Dental Office Manager	Support Manager
Average age	47	47
Gender ratio	Male, 9.7% Female, 90.3%	Male, 59.8% Female, 40.2%
Race ratio	Black or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between dental office manager and support manager duties and responsibilities

Dental office manager example responsibilities.

Manage medical health documents, submit laboratory works and input diagnoses, ICD-9 and procedure codes.
Manage daily office operations, policies and procedures, and OSHA compliance in a fast pace setting.
Help dentist manage dental and medical emergencies by maintaining CPR certification.
Manage business accounts receivable and payable, payroll, and insurance verification and submission responsibilities.
Work a POS register and sell movie tickets.
Ensure HIPAA compliance, perform monthly inventory, order supplies.

Support manager example responsibilities.

Lead the team to a successful ISO audit with commendation for processes and documentation.
Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.

Dental office manager vs support manager skills

Common dental office manager skills

Patients, 24%
Patient Care, 11%
Customer Service, 10%
Dental Care, 6%
OSHA, 6%
Payroll, 5%

Common support manager skills

Project Management, 7%
Technical Support, 6%
PowerPoint, 6%
Windows, 6%
Logistics, 5%
Support Services, 5%

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Office and Administrative Industry
Dental Office Manager
Dental Office Manager vs Support Manager

Updated January 8, 2025

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