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Depot technician vs software support technician

The differences between depot technicians and software support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a depot technician and a software support technician. Additionally, a software support technician has an average salary of $79,670, which is higher than the $39,774 average annual salary of a depot technician.

The top three skills for a depot technician include printers, computer system and troubleshoot. The most important skills for a software support technician are customer service, troubleshoot, and java.

Depot technician vs software support technician overview

Depot TechnicianSoftware Support Technician
Yearly salary$39,774$79,670
Hourly rate$19.12$38.30
Growth rate10%10%
Number of jobs57,543117,059
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 59%
Average age4242
Years of experience22

Depot technician vs software support technician salary

Depot technicians and software support technicians have different pay scales, as shown below.

Depot TechnicianSoftware Support Technician
Average salary$39,774$79,670
Salary rangeBetween $28,000 And $55,000Between $55,000 And $113,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-RSM US
Best paying industry-Finance

Differences between depot technician and software support technician education

There are a few differences between a depot technician and a software support technician in terms of educational background:

Depot TechnicianSoftware Support Technician
Most common degreeAssociate Degree, 39%Bachelor's Degree, 59%
Most common majorElectrical EngineeringComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Depot technician vs software support technician demographics

Here are the differences between depot technicians' and software support technicians' demographics:

Depot TechnicianSoftware Support Technician
Average age4242
Gender ratioMale, 90.0% Female, 10.0%Male, 73.8% Female, 26.2%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 12.4% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between depot technician and software support technician duties and responsibilities

Depot technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Upgrade and repair NCR client systems with various distributions of Linux and proprietary UNIX system.
  • Provide some assistance to help desk using previous experience of programming and installation of POS systems.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Provision of token ring and Ethernet connectivity for networking equipment and installation of that equipment.

Software support technician example responsibilities.

  • Manage desktop services team members to provide SLA agreements within network support services department.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Install and configure multiple UNIX servers and databases using native utilities; configure internal network, configure and manage SSL certificates.
  • Develop web base MySQL database using HTML, PHP and Java for affiliate program.
  • Implement event handling using Java, Ajax and ExtJS.
  • Support medium networks of multiple OS computers with design, configuration and maintenance services.
  • Show more

Depot technician vs software support technician skills

Common depot technician skills
  • Printers, 16%
  • Computer System, 14%
  • Troubleshoot, 10%
  • Remedy, 9%
  • Laptop Computers, 7%
  • Depot Repair, 6%
Common software support technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Java, 7%
  • Database, 6%
  • Phone Calls, 5%
  • Software Support, 3%

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