Desk manager vs team service leader

The differences between desk managers and team service leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk manager and a team service leader. Additionally, a desk manager has an average salary of $75,140, which is higher than the $48,523 average annual salary of a team service leader.

The top three skills for a desk manager include CRM, sales process and quality customer service. The most important skills for a team service leader are cleanliness, food safety, and culinary.

Desk manager vs team service leader overview

	Desk Manager	Team Service Leader
Yearly salary	$75,140	$48,523
Hourly rate	$36.12	$23.33
Growth rate	-	-
Number of jobs	45,871	103,107
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a desk manager do?

A desk manager's responsibilities focus on facilitating communication and performing organizational support tasks to maintain the smooth flow of operations at offices. Although the extent of their duties primarily depends on their company or employment industry, it usually includes handling calls and correspondence, answering inquiries, resolving issues and concerns, forwarding calls and messages, arranging appointments and schedules, organizing files, and overseeing various communication materials. In some offices, a desk manager manages different teams, supervising their performance while enforcing company standards and policies.

What does a team service leader do?

Team Service Leaders oversee a group of employees in the service industry. These industries are often food service, hospitality, or customer service. Team Service Leaders are usually tenured or experienced employees. They are familiar with the company's products and service protocols. They should be able to address concerns in a fast manner and come up with ways to mitigate other problems that may arise. They manage the team who work on service delivery. They also train new employees and enhance the skills of existing ones. They continuously find ways to improve service delivery and to address pertinent issues in the industry.

Desk manager vs team service leader salary

Desk managers and team service leaders have different pay scales, as shown below.

	Desk Manager	Team Service Leader
Average salary	$75,140	$48,523
Salary range	Between $44,000 And $127,000	Between $27,000 And $84,000
Highest paying City	Eureka, CA	New York, NY
Highest paying state	New York	New York
Best paying company	ServiceNow	Chevron
Best paying industry	-	-

Differences between desk manager and team service leader education

There are a few differences between a desk manager and a team service leader in terms of educational background:

	Desk Manager	Team Service Leader
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk manager vs team service leader demographics

Here are the differences between desk managers' and team service leaders' demographics:

	Desk Manager	Team Service Leader
Average age	47	47
Gender ratio	Male, 54.9% Female, 45.1%	Male, 48.7% Female, 51.3%
Race ratio	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.5% Unknown, 4.8% Hispanic or Latino, 17.3% Asian, 5.6% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between desk manager and team service leader duties and responsibilities

Desk manager example responsibilities.

Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain POS transactions and hotel budget.
Shred patient information to comply with HIPAA regulations.
Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
Design a multi-part training program for the primary POS program used in retail locations.
Import and export all patient data into the EMR from hospitals and other qualify health care providers.

Show more

Team service leader example responsibilities.

Manage payroll specialists base both domestically and offshore processing as the payroll department for outsource payroll.
Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Maintain excellent and extensive customer service for Medicare members.
Provide visionary leadership, strategic direction and oversight to ensure effectual operations, optimal customer service and goal attainment.
Ensure compliance with UL, OSHA and EPA requirements.

Show more

Desk manager vs team service leader skills

Common desk manager skills

CRM, 19%
Sales Process, 12%
Quality Customer Service, 10%
CSI, 9%
Sales People, 8%
Sales Desk, 5%

Common team service leader skills

Cleanliness, 32%
Food Safety, 28%
Culinary, 25%
Sales Floor, 2%
Ladders, 1%
Patients, 1%

Desk Manager vs. similar jobs

Desk Manager related careers

Desk Manager related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z