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Deskside technician vs information systems technician

The differences between deskside technicians and information systems technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a deskside technician, becoming an information systems technician takes usually requires 4-6 years. Additionally, a deskside technician has an average salary of $46,830, which is higher than the $46,346 average annual salary of an information systems technician.

The top three skills for a deskside technician include technical support, windows-7 and desktop support. The most important skills for an information systems technician are customer service, troubleshoot, and technical support.

Deskside technician vs information systems technician overview

Deskside TechnicianInformation Systems Technician
Yearly salary$46,830$46,346
Hourly rate$22.51$22.28
Growth rate10%10%
Number of jobs71,505173,424
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 50%
Average age4244
Years of experience26

Deskside technician vs information systems technician salary

Deskside technicians and information systems technicians have different pay scales, as shown below.

Deskside TechnicianInformation Systems Technician
Average salary$46,830$46,346
Salary rangeBetween $34,000 And $62,000Between $28,000 And $74,000
Highest paying City-Rahway, NJ
Highest paying state-New Jersey
Best paying company-Simpson Thacher & Bartlett
Best paying industry-Government

Differences between deskside technician and information systems technician education

There are a few differences between a deskside technician and an information systems technician in terms of educational background:

Deskside TechnicianInformation Systems Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 50%
Most common majorComputer NetworkingBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Deskside technician vs information systems technician demographics

Here are the differences between deskside technicians' and information systems technicians' demographics:

Deskside TechnicianInformation Systems Technician
Average age4244
Gender ratioMale, 93.2% Female, 6.8%Male, 73.6% Female, 26.4%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 12.4% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between deskside technician and information systems technician duties and responsibilities

Deskside technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Write technical specifications for purchase of PCs, desktop hardware and relate products.
  • Use networking to help fix any problems that occur between PC's in install OS.
  • Image desktop and laptop systems with various OS, programs, drivers, and security software.
  • Repair and conduct maintenance of PCs, on site/remotely, while following OEM standards and accept industry practices.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
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Information systems technician example responsibilities.

  • Manage remedy ticket queue to ensure tickets are being handle properly and resolve within SLA.
  • Manage independent PC repair shop, self-motivate and self-responsible.
  • Develop Java base IAM system components to manage security and authorizations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install and configure local and network printers along with installing corporate standardize desktop OS and software configurations.
  • Perform POS installs, network troubleshooting/maintenance/installation, software upgrades/validation/ migration, end user help desk support, etc.
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Deskside technician vs information systems technician skills

Common deskside technician skills
  • Technical Support, 12%
  • Windows-7, 8%
  • Desktop Support, 6%
  • PCS, 5%
  • Level Support, 5%
  • IP, 4%
Common information systems technician skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 7%
  • Phone Calls, 5%
  • Desk Support, 4%
  • Computer System, 3%

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