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  • Technical Lead- Shopify Plus must - remote travel to Detroit

    Yoh, A Day & Zimmermann Company 4.7company rating

    Remote distance learning technician job

    Please contact ****************** ** Hybrid in Boston / NYC / Arlington Va. / Atlanta Shopify Plus Technical Lead Responsibilities: Work on new ecommerce projects, from initial business development and discovery phases through implementation and deployment of the completed project Maintain and enhance existing Shopify Plus ecommerce websites while adhering to best practices Play a significant role in the requirements gathering, working with Solution Strategists and Delivery Managers by providing technical suggestions. Partake in Scrum and Sprint planning calls and provide technical input (approach, estimate) Create high level technical design documentation Perform code review before deployment and provide technical review/ feedback to engineers Have a detailed technical understanding on work happening in assigned projects Requirements: Shopify Plus experience required Expert in Shopify Liquid template language Expert in Shopify APIs and its usage REST API working knowledge GraphQL expertise Working knowledge in Custom Shopify APP development Experience in Shopify Theme development Proven knowledge with Admin API and Storefront API Background in Product modeling and configuration via Shopify Admin Understanding of Product, Discount, Inventory, Fulfillment, Order APIs and customizations using the APIs Awareness of the Marketing Events, Discounts, Gift Cards and their configurations in Shopify Experience with Shopify instance management and configuration Knowledge in data migration and synchronization between Shopify instances Experience with code version/ branching tools like Git/SVN Good knowledge in AJAX/JQuery Prior experience with product/Customer/Order import Export management Experience integrating with backend systems such as ERPs, WMS, OMS, etc. Solid knowledge of performance Improvement best practices. Preferred Qualifications: 5+ years of ecommerce web development experience. PHP Experience is nice to have Experience/Knowledge of steps involved in migration of an existing commerce site running on a different platform to Shopify Platform (eg: Magento to Shopify) Comfortable researching and adopting new web technologies. Familiar with SEO / SEM best practices Prior experience with React / Node / NoSQL stacks is nice to have Prior experience with Shopify theme frameworks such as Slate and/or Timber is nice to have Estimated Min Rate: $56.00 Estimated Max Rate: $80.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $56 hourly 3d ago
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  • Customer Support Technician II (T2)

    Applied Materials 4.5company rating

    Remote distance learning technician job

    **Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $20.00 - $27.50 Location: Chandler,AZ You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . **Key Responsibilities** Performs standard Tier I procedures including wafer measurement. Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Able to diagnose and resolve basic technical problems. Strives to perform BKM's. Uses knowledge management systems. Follows all IP guidelines. Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations. Complies with all safety procedures and consistently demonstrates safety as a value. **Other Requirements** : This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. **Functional Knowledge** + Has developed analytical skills and application of scientific methods to perform a variety of activities **Business Expertise** + Has good understanding of how the team integrates with others **Leadership** + Has no supervisory responsibilities **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods ** ** **Impact** + Impacts the quality of own work **Interpersonal Skills** + Uses communication skills to exchange of information **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 10% of the Time **Relocation Eligible:** No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $20-27.5 hourly 60d+ ago
  • Learning & Content Administrator

    Freedomcare

    Remote distance learning technician job

    FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Learning & Content Specialist for our People & Culture team. Must be willing to travel: This role is remote and requires occasional travel to any FreedomCare location nationally when necessary. Department & Position Overview: The Learning & Content Administrator is responsible for developing and maintaining a centralized knowledge base, managing the company's Learning Management System (LMS), and creating learning assets to support employee and caregiver training. This role ensures that our workforce has access to the right information at the right time while championing user-friendly and engaging content across multiple platforms. This position requires a blend of content development, knowledge management, LMS administration, and instructional design skills to drive efficient learning and information-sharing across FreedomCare. Every Day You Will: Develop, organize, and maintain internal knowledge bases, SharePoint sites, and documentation hubs to ensure accessibility and usability. Write, edit, and optimize process documentation, job aids, call scripts, and internal communications to support employees and caregivers. Oversee SharePoint site structure, ensuring content is well-organized, searchable, and up-to-date. Collaborate with subject matter experts (SMEs) to document evolving processes and best practices. Establish governance for content maintenance, version control, and user feedback integration to improve knowledge accessibility. Serve as the LMS administrator, managing course uploads, learner enrollments, compliance tracking, and system configurations for internal staff and field workers. Troubleshoot technical LMS issues, providing user support and liaising with vendors for resolutions. Partner with the Salesforce team to maintain LMS integrations and reporting accuracy. Set up/maintain automated learning pathways, reminders, and certifications based on compliance requirements and internal training needs. Generate regular reports and analyze training data, course engagement, and learner feedback to improve user experience and optimize content. Create training content, infographics, job aids, and microlearning modules as needed. Assist in e-learning course design using tools like Articulate Rise, Vyond, and other industry-standard tools. Collaborate with trainers and SMEs to develop engaging training materials, ensuring alignment with adult learning principles. Support live and virtual training sessions by managing learning assets and post-session resources. Ideal Candidate Will Possess: Bachelor's degree in a related field such as Instructional Design, Education, or Communications. Equivalent professional experience is also acceptable. Experience Minimum of 3 years in a knowledge management, LMS administration, instructional design, or technical writing role. Experience in healthcare or a similar industry is highly desirable. Strong experience in managing SharePoint, LMS platforms, and internal documentation tools. Strong SharePoint administration and content management skills. Experience with LMS administration (e.g., Learn365, Nevvon, Absorb, Relias, Workday, Docebo, or similar platforms). Proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams) and content authoring tools (e.g., Articulate, Vyond, Camtasia). Basic HTML or SharePoint customization skills are a plus. Exceptional writing and editing skills - Ability to simplify complex processes into clear, digestible content. Attention to detail & organization - Ability to manage multiple projects and ensure content is accurate and up to date. Problem-solving & initiative - Self-starter who can identify gaps, propose solutions, and execute improvements. Collaboration & adaptability - Ability to work cross-functionally with stakeholders in HR, Compliance, Ops, and IT. Data-driven mindset - Uses metrics to evaluate content effectiveness and improve knowledge-sharing strategies. Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $80,000 and $90,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$80,000-$90,000 USD
    $80k-90k yearly Auto-Apply 21h ago
  • Classroom Support Technician-HPC

    Policytech

    Remote distance learning technician job

    The Centralized Research Computing Facility ( CRCF ) is seeking a Villanova undergraduate student to work part-time this summer in support of the Augie high performance computing cluster. The student will work remotely. The student will work with facility personnel on performance benchmarking and creating sample scripts and video tutorials for a variety of software packages.
    $49k-84k yearly est. 60d+ ago
  • Therapeutic Support Technician

    Newvista Behavioral Health 4.3company rating

    Distance learning technician job in Columbus, OH

    Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health
    $34k-54k yearly est. Auto-Apply 60d+ ago
  • Technician, Customer Facing

    Cogeco

    Distance learning technician job in Columbus, OH

    Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type:RegularJob Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘ Above And Beyonders' , who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Summary Under limited supervision, perform cable television installations, disconnects and services changes for residential and business customers. Essential Duties and Responsibilities include the following. Other duties may be assigned. Pulls cables, such as coaxial, twisted pair, optical fiber and other cable types, through conduit, above ceilings and between floors. Installs modular connectors for data and telephone users. Terminates RF signals. Uses cable testing equipment to troubleshoot problems. Documentation of RF signals at different levels. Provides new users with cable and modular connections, and relocates cable connections for existing users. Reads technical manuals and brochures to determine equipment which meets establishment requirements. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems. Oversees or assists in installation of communications hardware. Performs preventative maintenance and minor equipment repairs. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Integrity- Able to be tactful, maintain confidence, and foster an ethical work environment; prevents inappropriate behaviors by coworkers; gives proper credit to others; handles all situations. Initiative- Able to bring about great results from ordinary circumstances; prepares for problems or opportunities in advance; transforms leads or ideas into productive business outcomes; undertakes additional responsibilities and responds to situations as they arise without supervision. Planning, prioritizing, and goal setting- Able to prepare for emerging customers needs; manages multiple projects; determines project urgency; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks to achieve maximum efficiency. Communication- Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well. Self-Development and Continuous Learning- Stays informed of current industry trends; actively identifies opportunities for learning; learns and applies new concepts to improve job performance; shares information with others on the job; takes responsibility for career development. Customer Focus- Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; priorities customer needs; makes customers and their needs a primary focus of actions. Attention to Detail- Able to be alert in high intensity/high risk environments; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work detail and organizes and maintains a system of records. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Certificates, Licenses, Registrations Required: Valid driver's license, satisfactory driving record within Company require standards. Preferred: SCTE, NCTI, FOA or other relevant industry certifications. Other Skills and Abilities Ability to accurately measure distances, using tapes or other measuring devices. Ability to adhere to Local, Federal regulations and Company policies. Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds). Ability to carry a tool belt with up to 25lbs of tools and equipment up a ladder without exceeding the 375lb weight limit. Ability to climb poles using gaffs, hooks and climbing belt as needed. Ability to differentiate between different sizes and colors of wires. Ability to drive Company vehicle in a safe and responsible manner. Ability to make cable connections in tight spaces by bending, reaching, twisting. Ability to operate appropriate computer or test equipment associated with position. Ability to perform job from high places (i.e., poles and roofs). Ability to prioritize and organize effectively. Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers in the installation of cable to the residence and TV set converters. Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts. Ability to work independently. Ability to work with small components and wires to make cable connections. Knowledge of basic mathematics and electronics. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear.The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Available Benefits: Competitive salary Medical coverage (including prescription and vision plans) Dental coverage Life Insurance (1x salary at no cost to employee) Long and short-term disability insurance (no cost to employee) Voluntary employee, spousal, and child life insurance Company recognized Holidays with additional Floating Holidays Paid Time Off (PTO) programs Comprehensive Flex Work Policy 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) Participation in the Employee Bonus Plan Participation in the Cogeco Stock Purchase Plan Complimentary and discounted broadband services (for those in our service area) Tuition Reimbursement Headspace Membership Opportunities for LinkedIn Learning subscriptions for select colleagues Location :Columbus, OHCompany : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************
    $33k-54k yearly est. Auto-Apply 12d ago
  • Support Technician

    Daveandbusters

    Distance learning technician job in Columbus, OH

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 11 - 14.3 We are an equal opportunity employer and participate in E-Verify in states where required.
    $36k-62k yearly est. Auto-Apply 22d ago
  • Technology Support III / Incident Management

    JPMC

    Distance learning technician job in Columbus, OH

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Infrastructure Support Incident Management, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Lead, review and analyze impacts along with implementing technology controls to meet existing and new global regulatory requirements Identify all resources needed and lead technology incident regulatory impact bridges under time pressure to drive the collection and submission of all in scope regulatory requirements Assist in the development and implementation of the Firm's technology policies, standards, procedures, control guidance and training Develop and maintain strong business and technology relationships, becoming a trusted partner, as well as building relationships with corporate functions such as Audit, Compliance, Risk and Corporate IT Risk teams Design and manage personal improvement plan to set and meet team and individual performance goals Participate in post-incident reviews and problem management activities with a commitment to continual learning and process improvement Contribute (proactively) to improvement activities during incident downtime Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Expertise in product and infrastructure support Experience in risk and controls, ensuring company-wide standards are met Strong teaming skills in collaborating with peers and senior technology and Business management Strong organizational skills and the ability to prioritize workload to meet critical regulatory report submission deadlines Expert in influencing and engaging key stakeholders across all contributing teams and disciplines Proficient in PowerPoint, Excel and Word Must be able to work Thursday, Friday, Saturday and every other Wednesday 8amET -7:30pmET Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud Familiarity of Financial Services and key drivers of business performance Experience in Risk Controls in a very large Technology environment Incident Management experience
    $36k-62k yearly est. Auto-Apply 60d+ ago
  • Customer Support Technician (2026)

    Skyslope 3.9company rating

    Remote distance learning technician job

    OUR ORIGIN STORY 🎂 In 2011 SkySlope started as an idea born at the kitchen table of our CEO, with just him and two others. Headquartered in Sacramento, California, we have since grown out of our previous 3 offices and many of our close to 150 employees are spread all across the United States. Those 150 employees support close to 300,000 users across 5,000 offices nationwide and now in Canada as well. Included in that is 8 out of the 15 largest Real Estate Brokerages in the nation. But, despite being happy with what we've achieved we know that as industry leaders in our space there's a lot of work left to be done. All of the growth and success that has happened is a result of us obsessing over building cutting edge software that makes the Real Estate world a better place. We know this only happens by hiring people who don't just come up with out of the box ideas but hiring people who actually see those ideas through and bring them to life. As we've grown, we've been fortunate enough to hire plenty of people who possess that quality and realize it's equally important to hire people who can pair that skill with empathy, collaboration, and a keen sense of urgency. If you're looking to join a company where you can have real impact and surround yourself with an incredible team of people then look no further. SKYSLOPE'S CORE VALUES 💪🏻 These are the principles that helped us get to where we are and they are the principles that will guide us to where we want to go in the future. You can apply them to your professional life, your personal life, to any business and any situation. In no specific hierarchy, our core values are: Awareness | Execution | Obsession | Ownership | Humility | Radical Candor | Urgency | Greatness | Inches I Fun Learn more about our core values from our CEO, Tyler Smith here! THE JOB 💻As SkySlope's newest Customer Support Technician, you'll be responsible for providing exceptional customer, technical, and product support to customers in pursuit of making life better for every real estate agent, broker and service provider. Specifically, you'll be responding to customer support tickets and resolving issues, supporting peers in order to increase overall efficiency of the whole department, and maintaining expert level proficiency on the system. Our Customer Support Team operates on a 24/7 basis 364 days out of the year, including all major holidays. Each team member is assigned to a 4x10 schedule (4 shifts per week, 10 hours per shift) determined through a seniority-based shift bid process.DAY-TO-DAY RESPONSIBILITIES 📞 Responding and resolving customer support tickets that come in via emails, live chats, and phone calls in a timely and professional manner, while building customer rapport Contributing to the efficiency of the software support department, while also supporting their team members Be a subject matter expert on the SkySlope platform and confidently resolve issues customers are having Troubleshooting technical issues and maintaining strong communication with the customer throughout the process Identifying, testing, and escalating websites issues to QA as necessary Using down-time when there are no open or incoming tickets to complete File Recs from the service queue, or completing other tasks assigned by Department Leadership or Management Maintaining a fluctuating volume of incoming tickets/supporting other team members as volume varies REQUIRED EXPERIENCE & EDUCATION 🎓 Experience providing a high level of customer service, preferably in a technology environment or call center Experience multi-tasking multiple responsibilities Experience with both Microsoft and Mac platforms Experience using a variety of different web browsers Ability to type 40+ WPM Excellent written and verbal communication skills Excellent teamwork skills Medical Insurance - Company pays flat dollar amount towards premium There are 3 plan options Our Medical Insurance plans are provided through United Healthcare The United Healthcare HMO is only offered to California residents Eligibility begins 1st of the month following date of hire Per Paycheck (24 pay periods a year) Employee costs per tier are as follows: UHC HDHP/HSAEmployee Only $58.92Employee + Child $147.30Employee + Spouse $175.78Employee + Family $259.24 UHC PPOEmployee Only $104.10Employee + Child $244.63Employee + Spouse $289.91Employee + Family $422.63 UHC HMO (CA residents only) Employee Only $84.56Employee + Child $198.71Employee + Spouse $235.49Employee + Family $343.29 Dental Insurance - Company pays 75% of monthly premium only on Base PlanThis PPO plan is administered through PrincipalEligibility begins 1st of the month following date of hire Principal Dental Base PlanEmployee Only $4.19Employee + Child $11.73Employee + Spouse $8.50Employee + Family $17.20 Principal Dental Buy-Up PlanEmployee Only $6.65Employee + Child $19.53Employee + Spouse $13.51Employee + Family $28.35 Vision Insurance - Company pays 100% of monthly premium This plan is administered through Principal (VSP choice network) Eligibility begins 1st of the month following date of hire Basic Life and AD&D Insurance (with additional Voluntary Plans available) - Company paid plan with a guarantee issue amount of $25,000. Plan is administered through PrincipalEligibility begins 1st of the month following date of hire Pricing varies for additional coverage, based upon age, coverage and dependent classification Voluntary Short & Long Term Disability Insurance Plans - Optional plans to help protect your financial well-being.Plan is administered through PrincipalEligibility begins 1st of the month following date of hire Pricing varies, based upon age Voluntary Accident insurance- Optional plans available to purchase that pays you a cash benefit to help with your expenses if you or a covered family member is injured due to an accident. Employee Only $4.39Employee + Spouse $6.73Employee + Child(ren) $7.49Employee + Family $11.50 Voluntary Hospital Indemnity- Optional plans available to purchase that pays you a cash benefit to help with your expenses if you or a covered family member is admitted to the hospital Employee Only $6.85Employee + Spouse $17.43Employee + Child(ren) $11.41Employee + Family $22.84 Voluntary Critical Illness- Optional plans available to purchase to help with your expenses if you or a covered family member is diagnosed with a covered critical illness. Pricing varies, based upon age Flexible Spending Account - A tax savings account you put money into that you use to pay for certain out-of-pocket health care and dependent care costs.Plan is administered through Discovery BenefitsEligibility begins 1st of the month following date of hire, if you sign up by the 25th of the month Health Savings Account (HSA)- A tax savings account for employees enrolled in a High Deductible Health Plan. You can put money into this account to pay for certain out-of-pocket health care costs Plan is administered through Discovery BenefitsEligibility begins 1st of the month following date of hire, if you sign up by the 25th of the month Must be enrolled in the UHC HDHP/HSA medical plan with SkySlope to be eligible SkySlope contributes $300 to an individual HSA and $600 to a family HSA 401(k) Plan - Company will match $0.50 on each $1.00 contributed up to the first 6% of eligible earnings Plan is administered through PrincipalEligibility begins first pay date after 90 days of employment Auto-enrollment after eligibility at 3% of gross annual earnings Defer between 1% and 40% of eligible contribution Employee Stock Purchase Plan - Company match equal to 33.3333% of dollars contributed to the plan, based upon the average purchase price for the quarter.Plan administered through Fidelity Eligibility begins first pay date after 90 days of employment May contribute after-tax dollars from 3% to 15% of base earnings Paid Time Off (PTO) - Company provides 120 hours (equivalent of 15 days) of PTO for new hires PTO accrual begins after 90 days of employment 16 Paid Holidays11 observed, 5 floating (used for personal holidays) List of observed holidays published annually Eligibility begins on your first day of employment Bereavement Leave - Company will provide you with the following off to grieve the loss of a loved one. 5 paid days of leave for an immediate family member. This is a spouse, child, parent, grandparent. 1 paid day of leave for a close non-family member. Discounts through Fidelity - Purchasing discounts for wireless, car rentals, hotels and more… Pet Insurance through Nationwide- 50%, 70% reimbursement plans available through Nationwide with options for wellness. SkySlope contributes $20 a month, per pet, up to 2 pets towards the cost of the plan Paid Parental Leave - All full-time regular employees are eligible for SkySlope's Paid Parental Leave program, which provides employees with up to six (6) weeks of pay following the birth or placement of a new child. Paid Parental Leave must be taken within the first 6 months of the birth or placement of a new child. Employees will be paid at their regular rate of pay based upon their normal work schedule, up to a maximum of forty (40) hours per week. Dayforce Wallet- All full-time regular employees will have access to sign up for Dayforce Wallet. Dayforce Wallet is a program provided by our payroll provider that allows employees to access their pay on-demand as soon as it is earned, without waiting for their standard payday. Waldorf University discounts and perks- 10% off tuition for employees and their families, free text books, and scholarship opportunities available Child Literacy Assistance Program discount- Discounted annual membership to Luminous Minds, an online resource center created to help with child literacy struggles. $85 for 1 year membership as a SkySlope Employee. $1,000 Employee Referral bonuses- SkySlope will give every referrer $1,000 (post-tax) after a referee passes their 90 day mark. In addition to the above you also receive other perks like our Annual Employee Appreciation Day and additional internal company events. SkySlope, is an Equal Opportunity employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status,national origin, sexual orientation, gender identity or expression (including transgender status), geneticinformation or any other characteristic protected by applicable law. We sincerely thank you for taking the time to review our open positions and hope you'll take the time to submit a concise and thoughtful application. Still thinking about applying? Waiting to hear back from us? Check out our social media in the meantime!SkySlope | Facebook | Instagram | YouTube | LinkedIn | Twitter Your privacy is important to us. Learn more about what data is collected and how we use it here .
    $32k-51k yearly est. Auto-Apply 8d ago
  • Junior Fusion Technician

    Aptim 4.6company rating

    Remote distance learning technician job

    As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on. Key Responsibilities/Accountabilities: Follow all maintenance and safety procedures. Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer. Maintain and adjust machinery to ensure proper performance. Operate off road trucks and excavators on side slopes. Measure materials or objects for installation or assembly. Mix substances or compounds needed for work activities. Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools. Install well heads and valves Basic Qualifications: Have a knowledge of safely operating assigned equipment. Loads, transports, and unloads materials, tools, equipment and supplies. Performs minor maintenance or cleaning activities on tools and equipment. May require a high school diploma or its equivalent with previous years of experience in the field or in a related area. PHYSICAL REQUIREMENTS: Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%) About APTIM APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $26 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits APTIM Envir & Infra LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location. Company paid and optional Life insurance Short-term and long-term disability insurance Accident, Critical Illness, and Hospital Indemnity coverage Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 401(k) Guide APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-Onsite #LI-BN1
    $20-26 hourly 10h ago
  • Onsite Support Technician (Ann Arbor, MI)

    Skynet Innovations 4.7company rating

    Remote distance learning technician job

    Onsite Support Technician Role Purpose The Onsite Support Technician provides technical support in person/onsite or by phone, as assigned. This role is responsible for following documented support procedures, performing hardware repair and replacement, and maintaining ticket SLAs. Key Responsibilities Document all time daily (activities, projects, tickets) in the ticketing system at the time work is performed Ensure in-progress tickets are handed off and fully documented before the end of shift Escalate issues as documented in IT Glue Document new customer findings by creating or updating articles in IT Glue Update firmware and drivers on devices, including laptops, computers, and printers Create part order forms and track inbound items Build client rapport during onsite assignments through in-person troubleshooting, site walkthroughs, FaceTime, and related activities Work exclusively at assigned client locations, including commuting and walking to and from client buildings as required by service requests Performance Expectations Maintain established ticket SLAs as defined by the Manager Maintain established CSAT score as defined by the Manager Submit timesheets for the current week by end of shift on Friday Manage physical inventory Work and document established billable hours each week Meet annual goals and objectives as set in the HRIS and reviewed quarterly Technical Proficiencies Ticketing software for incident management and time allocation Hardware: Basic knowledge of repair and parts replacement for laptops, computers, and printers Software: Basic knowledge of firmware and driver updates on devices Communication tools: Microsoft Office and Teams Additional software as assigned Physical Requirements Ability to use hands to manipulate, handle, feel, and control equipment Ability to talk, hear, see, read, and interpret written documents Ability to occasionally lift and move objects weighing up to 25 pounds Must be able to meet these requirements with or without reasonable accommodation Why Join Skynet? Skynet Innovations, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together. A Team Environment Built for Growth Joining Skynet Innovations means working alongside IT specialists supporting complex, enterprise environments. As part of the Blue Alliance network, you gain access to a community of hundreds of peers and experts across the country. This means more opportunities for learning, professional development, and career advancement without losing the close-knit feel of a smaller team. You'll enjoy the best of both worlds: The autonomy and client engagement typical of a local MSP The resources, support, and structure of a leading national IT services organization A Unique Opportunity Through Blue Alliance As a Blue Alliance partner company, Skynet Innovations provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you're looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you. Benefits of working at Skynet Innovations: Be part of a fun, awesome team 9 paid holidays 401K Retirement with matching contributions Excellent medical, vision and dental insurance Life insurance and disability insurance Cell phone stipend 3 weeks PTO Top Reasons our Employees Love Being Part of the Blue Alliance Family: Entrepreneurial Culture Fast-paced Flow, with a Variety of Projects Collaborative Work Environment Training & Certifications Career Growth Opportunities
    $31k-47k yearly est. 3d ago
  • Customer Support

    Blyss Journeys

    Remote distance learning technician job

    Looking for a flexible, remote opportunity that fits your life - not the other way around? We are seeking a Client Support Coordinator to assist clients with planning, organizing, and managing personalized experiences while delivering excellent customer care. This role is a great fit for career changers, stay-at-home parents, caregivers, or anyone returning to the workforce who wants flexibility, meaningful work, and room to grow. No prior industry experience is required - full training and ongoing support are provided. What You'll Be Doing: Communicating with clients via email, phone, and messaging platforms Assisting with requests, questions, and changes in a timely manner Providing personalized recommendations based on client needs Keeping client details organized and up to date Following up to ensure a smooth and positive experience This Role Is a Great Fit If You: Enjoy helping people and solving problems Are organized and detail-oriented Are comfortable using basic technology and learning new systems Want flexible work you can do from home Are reliable, motivated, and able to work independently Customer service, hospitality, administrative, retail, or caregiving experience is helpful - but not required. What We Offer: 100% remote, work-from-home opportunity Flexible hours (part-time or full-time) Step-by-step training Supportive team environment Opportunity to grow at your own pace Schedule: Flexible - set your own availability Why This Opportunity: This role allows you to build new skills, earn income, and maintain flexibility - whether you're exploring a new career path or balancing work with family responsibilities.
    $25k-35k yearly est. 14d ago
  • Technical Support- Livestock - North America

    Nedap Inc. 4.0company rating

    Remote distance learning technician job

    Shape the Future of Dairy Farming Nedap Livestock is the global market leader in advanced dairy cow monitoring solutions. Building on our proven wearable technologies, we are introducing a new suite of computer vision-based solutions - and the US will be the first market to launch this cutting-edge technology. As Technical Support, you will play a key role in helping our partners get the most out of our innovations. You will provide hands-on support - both remotely and on-site at large dairy farms - to ensure smooth installation, confident use, and a consistently positive experience. Because this role requires regular on-farm work, substantial hands-on experience with large U.S. dairy operations is mandatory. This role is ideal for someone who is technically curious, eager to learn, passionate about livestock farming, and energized by working closely with people. What will you do? Support partners remotely and on-site at dairy-farms with product-related questions, troubleshooting and technical configurations; Perform on-farm Installations and commissioning for Nedap's suite of technologies with primary focus on SmartSight vision technology Deliver clear product installation training, enabling partners to deploy our solutions with confidence; Create training materials and technical documentation that support both partners and internal teams; Act as a bridge between product development and end users, ensuring feedback is captured and communicated. Contribute to an excellent customer experience through clear, timely, and helpful communication. What do you bring? Extensive hands-on experience working with large US dairy farms (required) A strong affinity with technology, including computer vision. You enjoy solving problems and understanding how things work An entrepreneurial mindset and a strong internal drive Ability to work independently as well as collaboratively within a team Strong customer focus with excellent communication and interpersonal skills; Willingness to support clients and partners remotely or on-site when needed. Additional Requirements Minimum 3 years of experience in technical support in large dairy operations. Remote position, located in the US, preferably in proximity to large dairy populations (e.g., Mid-West, I-29 corridor, Western or Southwest US), or ability to frequently travel to those areas; Ability to travel primarily domestically with limited international, total up to 50%, including visits to our US office in Burlington, MA, and our headquarters in the Netherlands. Candidates must hold a valid U.S. driver's license and be eligible for U.S. employment. Candidates must be able to stand, sit, type, view monitor(s), use phone or other communication devices, safely lift 10- 30 lbs. Your team In this role, you will work closely with the Nedap Livestock team in the US. You will collaborate with other Technical Support, the commercial team, and product specialists to ensure our partners and customers receive exceptional support and a seamless experience. Our offer Competitive salary; Health, dental, and vision insurance; 401(k) with company match; Life, LTD and STD insurance coverages; Flexible work hours and remote options; Paid time off (PTO) and parental leave; A professional environment that supports personal and professional growth. “First People, then Technology”. Salary range based on experience level and location is estimated to be in the range of $90,000 - $120,000. Nedap is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and equitable work environment where every individual is valued and empowered to thrive.
    $32k-50k yearly est. 45d ago
  • INTL - Level 1.5 Support

    Insight Global

    Remote distance learning technician job

    A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple regulatory and document management platforms. Responsibilities include end-to-end support (L1-L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docu Bridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Experience with the life science and healthcare industry. - Knowledge of GxP, 21 CFR Part 11, Annex 11 and validation processes in a regulated environment. - Strong technical skills in configuration, and issue resolution in Windows-based enterprise environments. - Familiarity with ticketing systems (e.g., ServiceNow) and Request/ incident/change management processes. - Excellent interpersonal skills and the ability to communicate clearly with both technical and non-technical stakeholders. - Ability to work independently and collaboratively across global, cross-functional teams. - Experience with documentation tools and version control systems is a plus.
    $31k-50k yearly est. 46d ago
  • Associate Customer Support Technician

    Applied Systems 3.8company rating

    Remote distance learning technician job

    Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for an Associate Customer Support Technician to join our outstanding Support team in this Remote work opportunity. In this position, you will assist our customers with any questions or problems they may have regarding software, hardware, or any other products purchased from our company. You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Answer real-time customer phone, email or chat inquiries related to questions or problems customers are encountering with our software applications Triage and troubleshoot problems with customers to understand and document the nature of such problems Focus on problem resolution while providing effective, proficient customer service in a professional and courteous manner Communicate and escalate issues you are unable to resolve to the proper level/area of customer support when necessary We're Excited to Learn More About You Your experience may include: 1+ years of customer service experience Strong written and verbal communication skills; strong telephone skills Experience working with technology and Microsoft applications You may have other skills or credentials, including: Experience in a real-time, customer support center; preferably supporting business-to-business services or technology of some kind A passion for problem-solving and providing a high level of customer care Confidence in interacting and learning about various technology applications, software, network infrastructure Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc. Location Candidate will need to reside in North America, working arrangement will be remote We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $42,000 - $52,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US
    $42k-52k yearly Auto-Apply 6d ago
  • Level 1 Support Technician

    Distantjob

    Remote distance learning technician job

    Curious fact: 28% of IT professionals hide their career from friends and family to avoid being asked for free tech support. OK, this hasn't been fact-checked, but it seems plausible. If you love helping people out and are always eager to "look into it", you're probably the type of person that relatives turn to when they can't print a document. Luckily, you'll also be the ideal person for this position! Our client is an MSP with an open Support role. It's a fast-growing industry, and they need someone to be the friendly first point of contact for their clients when they need technical help. What's in it for you, you ask? Well, this is a fantastic opportunity to learn and grow within the company, and to be exposed to a wide variety of technologies and verticals thanks to their industry. What your responsibilities will be Be the Tech Hero Their Team Needs Answer support requests that come in through phone, email, or our web portal-always with a friendly, helpful attitude Tackle issues efficiently to keep everyone productive and meet their response time commitments Figure out which problems need immediate attention and which can wait Troubleshoot & Fix Issues Use remote support tools to diagnose and solve problems from your desk Set up and configure computers, software, and network devices Keep Things Running Smoothly Make sure all workstations have up-to-date antivirus protection Perform regular maintenance on computers, printers, and other equipment to prevent problems before they start Keep each client's technology environment secure and compliant with company standards Build Great Relationships Work collaboratively with people across all departments Be the kind of IT person everyone feels comfortable reaching out to What you'll need to succeed Must-Haves: 2+ years of hands-on IT support experience Strong communication skills-you can explain tech stuff in plain English A genuine passion for helping people and delivering great service Solid experience supporting Windows 10, Windows 11, and Mac OS environments Great at listening, asking the right questions, and getting to the root of problems A knack for troubleshooting and thinking on your feet Nice-to-Haves (But Not Deal-Breakers): Experience with Windows Server (2012, 2016, or 2019) Active Directory knowledge Familiarity with Ninja RMM and Autotask PSA CompTIA A+ certification or additional IT certifications What Makes You a Great Fit You're someone who genuinely enjoys helping others solve problems. You stay calm under pressure, can juggle multiple priorities, and take pride in keeping technology running smoothly. You're a team player who builds great relationships and makes people feel supported, not intimidated, when they need tech help. Put your positive energy and good-will attitude to good use, and use the form below to apply and learn more about this opportunity! This is a full-time position, and remember - it's fully remote, and always will be.
    $32k-48k yearly est. Auto-Apply 60d+ ago
  • Technology Support III - SAP BW

    Jpmorganchase 4.8company rating

    Distance learning technician job in Columbus, OH

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. Monitor production environments for anomalies and address issues utilizing standard observability tools. Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 3+ years applied experience 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. 3+ years of experience troubleshooting, resolving, and maintaining information technology services. 3+ years of UNIX and Control-M experience. Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. Must be strong in BW, BO, and have BPC experience. Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. Experience with observability and monitoring tools and techniques. Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. Demonstrated success in a fast-paced, dynamic production support environment. Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. Financial Services industry experience preferred. Experience in SAP ERP, SAP CO, and SAP FI preferred. Working understanding of public cloud environments.
    $43k-63k yearly est. Auto-Apply 42d ago
  • Technical Support Tech - Technical Support Tech I

    Stratacuity

    Distance learning technician job in New Albany, OH

    REQUIRED 12-hour shifts - 3 Days/4 Days alternating weeks schedule Back-Half Days - From Wednesday or Thursday through Saturday Note: While initial shifts are as described, schedules may be adjusted based on business needs. This may include flexing hours, extending shifts up to 12 hours, potential night shifts, and other changes as required. Schedule modifications will be communicated in advance when possible. For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability. 1+ year of Computer Hardware experience. 1+ years of Computer Networking experience. 1+ years of Linux Operating Systems experience. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: New Albany, OH, US Job Type: Date Posted: November 3, 2025 Pay Range: $14 - $24 per hour Similar Jobs * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I
    $14-24 hourly 2d ago
  • Entry Level Tech Support 100% WORK FROM HOME + Benefits

    Onesupport

    Remote distance learning technician job

    Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Technical Support Representatives! As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one. There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges. We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching. Plus, we'll provide you with the paid training you need to succeed in your new role. What exactly will you be doing in this new role, you ask? As a detail-oriented technical support specalist representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day. To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred. In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace. Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you. Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you! Job Types: Full-time, Part-time Salary: $12.00 per hour *Residents of Florida (if hired) will be offered $13 per hour per state law. *Residents of Virginia (if hired) will be offered $12.41 per hour per state law. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Shift: Day shift Evening shift Night shift Weekly day range: Weekend availability Work setting: Remote Application Question(s): Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: Remote
    $12 hourly 60d+ ago
  • WGO QE Technician Level I

    Weastec 3.6company rating

    Distance learning technician job in Greenfield, OH

    About the Company Weastec, Inc. was founded in 1988 as a subsidiary of Toyodenso Co. Ltd., a global leader electrical switches, electronics and sensors. Weastec supplies these products to the North American Automotive, Powersports and Power Equipment markets. The Hillsboro headquarters, a production facility in scenic southwestern Ohio, is conveniently located to deliver product directly to major OEMs such as Honda, Toyota and Volkswagen. Weastec prides itself on superior quality and world-class supply chain management, both of which are managed from the Hillsboro facility. In 2005, the Weastec Technical Center was established in the Columbus, Ohio suburb of Dublin. The technical center is responsible for design, development and testing of new products and is the customer liaison throughout the new product creation cycle. In 2022, Weastec reopened the Greenfield operations facility and began the introduction of automated assembly lines. This location also serves as additional warehouse space for the Hillsboro headquarters. Job Summary The Technician is responsible for ensuring that products meet the company's standards of quality. That includes monitoring the production process, testing the products, and identifying any defects or issues that may arise. They will use a variety of tools and equipment to perform tests accurately, read and interpret technical data, document their findings, and suggest possible solutions to improve the quality of the products to the suppliers and management. Key Responsibilities • Perform quality checks and inspections of manufactured products to ensure they meet required standards and specifications. • Conduct quality audits of the manufacturing process to identify areas for improvement and ensure compliance with regulations and standards. • Collaborate with production team to identify and address quality issues and implement corrective actions. • Provide training and guidance to production team on quality control procedures and practices. • Utilizes measuring and testing equipment to perform inspections such as calipers, micrometers, and gauges. • Records and maintains accurate data and documentation of inspection results • Conducts root cause analysis of quality issues to identify and address underlying causes • Communicates effectively with cross-functional teams, including overseas plants, engineers, designers, and production supervisors, to ensure quality objectives are met • Investigate and resolve customer complaints related to product quality during new model, mass production and warranty • Must be willing to travel both domestically and internationally to meet with customers, suppliers, vendors, and overseas TEC plants. Required Qualifications Associate Degree 1 to 2 years of relevant experience Microsoft Office - Excel, PowerPoint, Word, & Outlook, Department specific Database Software, Therefore Language Skills, Problem Solving Skills, Communication Skills, Time Management Skills, Attention to Details, Ability to work independently and in a team environment, Multi-tasking Skills Benefits Health Insurance Dental Insurance Vision Insurance 401(k) 401(k) Matching Paid Time Off (PTO) Life Insurance Flexible Spending Account (FSA) Tuition Reimbursement Physical Demands The associate is occasionally required to sit, climb, or balance, work in high, precarious places. The associate must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/ or move up to 50 pounds. Disclaimer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $31k-37k yearly est. 45d ago

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