District superintendent vs customer service manager

Differences between district superintendent and customer service manager duties and responsibilities

District superintendent example responsibilities.

• Value by executive management team as a successful leader driven to respectfully manage teams and drive profitability of multi-unit operations.
• Value by executive management team as a successful leader driven to respectfully manage teams and drive profitability of multi-unit operations.
• Integrate and administer a new POS system that maximize profits and streamline inventory control.

Customer service manager example responsibilities.

• Manage the accounts payable and accounts receivable dealing with the Michigan WIC program.
• Ensure SLA compliance are achieved for all incident metrics as well as call resolution.
• Manage installation and customization of ACD system and PBX for business office call center operations.
• Develop and manage communications strategies, including Facebook, catalog production, email marketing, direct mail.
• Lead efforts in developing and executing CRM with the team to identify areas of improvement within the departments.
• Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
Show more