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District technician vs desk support technician

The differences between district technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a district technician and a desk support technician. Additionally, a district technician has an average salary of $45,716, which is higher than the $40,715 average annual salary of a desk support technician.

The top three skills for a district technician include POS, phone calls and computer lab. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

District technician vs desk support technician overview

District TechnicianDesk Support Technician
Yearly salary$45,716$40,715
Hourly rate$21.98$19.57
Growth rate10%10%
Number of jobs73,669130,485
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 48%
Average age4242
Years of experience22

District technician vs desk support technician salary

District technicians and desk support technicians have different pay scales, as shown below.

District TechnicianDesk Support Technician
Average salary$45,716$40,715
Salary rangeBetween $34,000 And $60,000Between $26,000 And $62,000
Highest paying City-South San Francisco, CA
Highest paying state-California
Best paying company-BNY Mellon
Best paying industry-Technology

Differences between district technician and desk support technician education

There are a few differences between a district technician and a desk support technician in terms of educational background:

District TechnicianDesk Support Technician
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

District technician vs desk support technician demographics

Here are the differences between district technicians' and desk support technicians' demographics:

District TechnicianDesk Support Technician
Average age4242
Gender ratioMale, 71.6% Female, 28.4%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 8.8% White, 60.1% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between district technician and desk support technician duties and responsibilities

District technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
  • Provision of token ring and Ethernet connectivity for networking equipment and installation of that equipment.

Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Show more

District technician vs desk support technician skills

Common district technician skills
  • POS, 14%
  • Phone Calls, 13%
  • Computer Lab, 8%
  • Troubleshoot, 7%
  • Computer Equipment, 7%
  • Technical Assistance, 4%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

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