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District technician vs services desk technician

The differences between district technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a district technician and a services desk technician. Additionally, a district technician has an average salary of $45,716, which is higher than the $42,123 average annual salary of a services desk technician.

The top three skills for a district technician include POS, phone calls and computer lab. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.

District technician vs services desk technician overview

District TechnicianServices Desk Technician
Yearly salary$45,716$42,123
Hourly rate$21.98$20.25
Growth rate10%10%
Number of jobs73,669145,853
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 46%
Average age4242
Years of experience22

District technician vs services desk technician salary

District technicians and services desk technicians have different pay scales, as shown below.

District TechnicianServices Desk Technician
Average salary$45,716$42,123
Salary rangeBetween $34,000 And $60,000Between $31,000 And $55,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Forum Energy Technologies
Best paying industry-Government

Differences between district technician and services desk technician education

There are a few differences between a district technician and a services desk technician in terms of educational background:

District TechnicianServices Desk Technician
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 46%
Most common majorBusinessInformation Technology
Most common collegeStanford UniversityUniversity of Pennsylvania

District technician vs services desk technician demographics

Here are the differences between district technicians' and services desk technicians' demographics:

District TechnicianServices Desk Technician
Average age4242
Gender ratioMale, 71.6% Female, 28.4%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 8.8% White, 60.1% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between district technician and services desk technician duties and responsibilities

District technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
  • Provision of token ring and Ethernet connectivity for networking equipment and installation of that equipment.

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

District technician vs services desk technician skills

Common district technician skills
  • POS, 14%
  • Phone Calls, 13%
  • Computer Lab, 8%
  • Troubleshoot, 7%
  • Computer Equipment, 7%
  • Technical Assistance, 4%
Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%

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